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Reviews of Lisbon Soul Hostel

Hostel | Rua de S. Tome 23, Lisbon, Portugal 1100-560

83.9% Overall Rating

33 out of 38 customers would recommend this property

Recent review (11/03/2014)

"I really liked the common space, great for meeting people. Kitchen was very nice and the beds were comfortable."

Read all Lisbon Soul Hostel reviews

Facilities

  • Credit cards accepted
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • 24 hour hot showers
  • Wake-up calls
  • Café
  • Common area / room
  • Communal kitchen
  • Internet access in public areas
  • Television room

What's Included

  • Luggage Room
  • Linen
  • Towel

Group booking?

Group of 15 or more traveling to Lisbon?

Contact us directly

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83.9%

Overall Rating

33 out of 38 HostelBookers customers said that they would recommend 'Lisbon Soul Hostel'

Atmosphere
82.4%
Location
82.4%
Facilities
83.2%
Cleanliness
77.6%
Staff
86.4%
Value
88.8%
Safety
86.4%
Refine your results Showing 26 of 38 reviews 1 | 2   Next
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48.6%
Atmosphere - 60% Staff - 40% Facilities - 40% Safety - 80%
Location - 60% Cleanliness - 20% Value - 40%

Customer review

With my spouse / partner

Backpacking / gap year

21 April 2014

Liked: It's location is central, we stayed in de appartment and is was very quiet.

Disliked: It wasn't clean at all, so I don't think you get value for your money. Everything was dirty and full of stains.

31.4%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 40%
Location - 40% Cleanliness - 20% Value - 20%

Jane Xavier

With my spouse / partner

Family Holiday

20 April 2014

Liked: Nothing...

Disliked: The location was quite hard to find although it's a cool area. My husband and I enjoy socialising but the apartment was isolated in another street. The place wasn't really clean, bathroom was smelly, there was melted cheese in the microwave and the smell of mould was awful.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 100% Value - 100%

Melisa Zuttion

With friends / other travellers

City break
Sightseeing & culture

11 April 2014 Melisa would recommend this property

Liked: The staff is very kind and the hostel has everything you could need

Disliked: There aren't any lockers to save personal stuff

82.9%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 20% Value - 100%

Customer review

Alone

Partying / nightlife
Sightseeing & culture
Visiting friends or family

11 March 2014 Customer would recommend this property

Liked: I really liked the common space, great for meeting people. Kitchen was very nice and the beds were comfortable.

Disliked: The bathrooms. The shower overflowed all over the floor in one and was absolutely old and rusted/moldy in the other one. My room had mold on the ceiling and walls and I was really not happy with that.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Alex Wong

With friends / other travellers

City break

06 February 2014 Alex would recommend this property

Liked: A PC with free internet is a nice touch. Showers were clean and had good water pressure. Bed was comfortable enough.

Disliked: A bit cramped but if you're travelling on the cheap it's perfect I think.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Events / festivals
Partying / nightlife
Relaxation/spa
Romantic getaway
Sightseeing & culture
Sports, adventure or outdoor activities

04 February 2014 Customer would recommend this property

Liked: A very satisfying home away from home. Open common room, friendly staff and very good value for money being so close to town and on the tram line.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Sanne ten Tije

Alone

Sightseeing & culture

12 January 2014 Sanne would recommend this property

Liked: Feels like you're living with a bunch of people in a Lisbon apartment. Love the lounge attic. Easy to meet other travellers.

Disliked: Only one shower was working upstairs

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

18 December 2013 Customer would recommend this property

Liked: Really liked how there were plenty of bathrooms and they were spacious and clean, the room was a good size and beds really comfy. Well supplied kitchen, and really nice common area. The location is good, there are lovely views up the hill and only takes ten minutes walk to get to the centre.

Disliked: Some of the staff were a bit unfriendly

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Liam Tracey

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

15 November 2013 Liam would recommend this property

Liked: Good kitchen, staff were really helpful, cool location in the middle of the old town (though easy to get lost :-P), coffee machine for 40c was a nice surprise!!

Disliked: Liam left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife

14 November 2013 Customer would recommend this property

Liked: This was one of the cheapest hostels in Lisbon when i booked it, and I cant imagine what the more expensive hostels might have which would be better. The showers were good, hot water and enough pressure, as well as being private. The staff were friendly and very helpful. The breakfast wasnt amazing, although it was much better than many other breakfasts Ive had at hostels.

Disliked: The only slightly annoying thing was that the wifi didnt quite reach the room I was in, however this wasnt a big problem as they also have a nice communal area with beanbags and a couch which has wifi.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Oksana Rechkina

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

13 November 2013 Oksana would recommend this property

Liked: Nice people in the hostel, work all day and night, clean, possibility to cook, close to everything.

Disliked: Hard to find even with a map...

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 20% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

22 October 2013 Customer would recommend this property

Liked: clean, friendly, good breakfast, great view from balconies

Disliked: It was very difficult to get to and to find. Its in the hilliest section of the city where you must climb endless steps to get to. Once you get to the hostel though, it's one of the best. Very clean with helpful staff

71.4%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

22 September 2013

Liked: Close to a nice lookout point, rooms were nice. Free breakfast was decent.

Disliked: Pretty noisy at night, bathroom on my floor was out of order. Internet went out for a while, though they worked quickly to try and fix it. Staff were okay.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Will Shaw

Alone

Beach / sunbathing
Sightseeing & culture

11 September 2013 Will would recommend this property

Liked: Friendly staff, pretty place, fully equipped kitchen, cool lounge area,.

Disliked: Some of the kitchen utensils were still dirty (but this is other guests' fault, not the hostel!)

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Family Holiday

14 August 2013 Customer would recommend this property

Liked: The steff are really friendly, the bathroom is clean. Don´t need to pay for the towel.

Disliked: Breakfast much simple.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

08 August 2013 Customer would recommend this property

Liked: The location of the hostel is great. You can walk to the Castle and Cathedral. The tram stops are also very nearby. The lounge is pretty nice with beanbags and computers for people to use. The kitchen and bathrooms very clean and breakfast was good. The luggage room is free and big.

Disliked: The staff was helpful but one of the ladies seemed to be annoyed. I can see that she has a stressful job but even with her annoyed attitude she was very helpful. There are no lockers in the mixed rooms. all they do is give you a padlock that you can put on one of the drawers (yes dressing table type drawers and they work as lockers)

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Annie Mroz

Alone

Backpacking / gap year
Sightseeing & culture

03 August 2013 Annie would recommend this property

Liked: Had a really great stay at Lisbon Soul. Located in beautiful neighborhood. Super helpful and friendly staff. Cheap and includes a free breakfast:)

Disliked: Had a little bit of trouble finding it but that was mostly just my fault and Lisbon not having amazing signage. Just use Google maps and you'll be fine.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Kristina Tothova

With friends / other travellers

Backpacking / gap year

08 July 2013 Kristina would recommend this property

Liked: the location, on the top of the Lisbon - in the nice area Alfama. Really nice staff, they provided towels, and we could have shower, after check out, too.

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

27 June 2013 Customer would recommend this property

Liked: Cute hostel, with comfy beds and nice shared single bathrooms. Getting there from the train station was a bit tough going up the hills in Alfama, but it was easy enough to find (just follow the directions provided by the hostel and don’t count on a map), and the views were great. The fully stocked kitchen was fantastic, so you could cook your own food. Overall, it was a nice stay.

Disliked: I did appreciate breakfast, but it left a little something to be desired.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

23 May 2013 Customer would recommend this property

Liked: This is a very friendly, bright, and hip little place. We were very happy with our stay. The only need is for you to give easier directions from the metro station to the hostel. The directions given takes you to too many alleys ways and small streets and was difficult to navigate. Much easier to just follow the tram tracks.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Adilson Jose de Assis

With friends / other travellers

Family Holiday
Sightseeing & culture

15 May 2013 Adilson Jose de would recommend this property

Liked: * very clean * amazing kitchen * bedroom * lounge * high speed internet

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

25 March 2013 Customer would recommend this property

Liked: Very nice and friendly staff. Excellent facilities. I like the idea of information exchange corner to share travelling leaflets to other travellers.

Disliked: A bit steep on the road climbing up to the hostel every day :(

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

City break
Romantic getaway
Sightseeing & culture

11 March 2013 Customer would recommend this property

Liked: The location is superior as it boasts a mere 100 meter walk from the greatest sights in Lisbon. If you walk down the street there are several viewing platforms facing the south (Alfama and the harbour) with cafes and restaurants and if you walk up the street there is a viewing platform overlooking the west (the bridge, the Atlantic, the downtown area, Barrio Alto, etc). The rooms and services at the hostel were high quality and the staff is extremely friendly.

Disliked: The information about finding the hostel could be clearer. The directions could include the number on the building and state that it is located straight across the street from where the tram stop is located.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture
Work / volunteering

11 March 2013 Customer would recommend this property

Liked: We stayed in the apartment of hostel with private kitchen and bathroom. It was very nice, clean and cosy. A lot of kitchen equipment, we had also TV and internet connection. It was a great apartment.

Disliked: /

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

24 February 2013 Customer would recommend this property

Liked: Ideal for a nice time in Lisbon.

Disliked: Customer left no negative feedback.


See all Lisbon hostels
See all Lisbon hotels