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Reviews of Passport Lisbon Hostel

Apartment | Praça Luis de Camões nº 36 - 2, Lisbon, Portugal 1200-043

93.4% Overall Rating

46 out of 47 customers would recommend this property

Recent review (11/07/2014)

Rebecca McCarthy thinks…

"Such a nice vibe about the place. The staff is friendly and helpful. I used the word "civilized" several times while there. It's clean, bright, well-functioning, very good value-for-money, and really…"

Read all Passport Lisbon Hostel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Car Parking
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Bicycle hire
  • Dry cleaning
  • Late check-out
  • Laundry service
  • Reception (limited hours)
  • Wake-up calls
  • ATM / cash machine
  • Bar(s)
  • Café
  • Communal kitchen
  • Elevator / lift(s)
  • Newspapers
  • Sofa

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Group booking?

Group of 15 or more traveling to Lisbon?

Contact us directly

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93.4%

Overall Rating

46 out of 47 HostelBookers customers said that they would recommend 'Passport Lisbon Hostel'

Atmosphere
89.6%
Location
98.4%
Facilities
91.2%
Cleanliness
95.2%
Staff
93.6%
Value
96.0%
Safety
89.6%
Refine your results Showing 26 of 46 reviews 1 | 2   Next
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91.4%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Cameron Morrison

Alone

City break

18 July 2014 Cameron would recommend this property

Liked: Amazing breakfast and location, couldn't be better.

Disliked: The dorm rooms really push the limits in terms of cramming beds in small spaces. The bathroom set up is not great.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Rebecca McCarthy

Alone

Sightseeing & culture

11 July 2014 Rebecca would recommend this property

Liked: Such a nice vibe about the place. The staff is friendly and helpful. I used the word "civilized" several times while there. It's clean, bright, well-functioning, very good value-for-money, and really just civilized. Good breakfast, nice sitting area, and the fact that the rooms are spread over a few floors means it never feels crammed, even when it's full.

Disliked: Get some good silicone earplugs. The street does get noisy and it definitely feels like your bed is in the middle of it. The nice thing is that you can close the windows and put on the air conditioning if it's hot. And, even with the noise (which really is loud), with the earplugs, I barely heard a thing and had great sleeps.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Seop Hing Cecilia Fung

As a family with children

Backpacking / gap year
Sightseeing & culture

30 May 2014 Seop Hing Cecilia would recommend this property

Liked: Friendly staff, nice kitchen with kitchen wares, wifi, comfortable rooms and delicious breakfast

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

filippo carli

With friends / other travellers

Backpacking / gap year
City break

07 August 2013 filippo would recommend this property

Liked: Lo stile..la colazione la pulizia l'onesta dei dipendenti se dovessi tornare a lisbona dormirei in questo ostello...

Disliked: niente di negativo

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

06 August 2013 Customer would recommend this property

Liked: Very friendly and helpful staff. The location is great. Worth every penny (or cent in this case :).

Disliked: Nothing

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Beach / sunbathing
City break
Partying / nightlife
Shopping
Sightseeing & culture

16 July 2013 Customer would recommend this property

Liked: We really enjoyed the friendliness of the staff, good location and cleanness of the hostel. The kitchen was well equipped and the cleaning ladies were doing a great job in keeping everything proper and tidy. The free towels were also a nice touch as well as having air conditioning. Breakfast was also nice and varied with fresh breads, cereal as well as cheese and ham.

Disliked: The locks on the doors were in the process of being changed. Slept with the door unlocked for two nights and got blocked in the room for a while too - quite hazardous in case of fire! On arrival the room was recently painted (the frames of the windows) so it had a strong smell of paint. The place was also very noisy as it's right in the middle of the party area. Would recommend it for big groups, less for single backpackers or those who like their sleep.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

12 July 2013 Customer would recommend this property

Liked: Really modern and clean. Staff were amazing and so helpful. Perfect location. Good showers. Rooms were really cool because the air conditioning was so good.

Disliked: The locks on the dorm doors need changing. We kept getting locked in and the staff had to come and rescue us! Really dangerous if there is a fire.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Barbara Burkert

With friends / other travellers

Beach / sunbathing
Partying / nightlife
Shopping
Sports, adventure or outdoor activities
Visiting friends or family

10 June 2013 Barbara would recommend this property

Liked: I would really recommend the Passport Lisbon Hostel in this beautiful city. It has a great location with walking distance to pretty much everything and it is right next to bairro alto. The breakfast for that price was good (tosta mista, bread rolls, jam, cereals, coffee and tea). Everything is totally new (furniture and other equipment) and the rooms are comfortable. The kitchen is fully equipped and you can always cook and store something in the fridge. Everything is cleaned several times a day. The bathroom is modern and clean. Staff is very friendly and helpful and fun to go out and hang out with too. As there is a big living room you can also meet other travelellers to hang out. A very good hostel for a really good price! Go there!

Disliked: The cleaning ladies were sometimes very noisy especially in the morning when most of the people were still sleeping which was annoying. But after talking to the staff this didn't occur again. The activities that are advertised didn't happen that much but as you always meet people or you can go out with locals that doesn't matter that much.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Ludwin Lam

Alone

Sightseeing & culture

28 May 2013 Ludwin would recommend this property

Liked: Breakfast is good.

Disliked: Too noisy at night, it will be good for those who sleeps late.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

07 January 2013 Customer would recommend this property

Liked: Secure,nice location, breakfast

Disliked: The property needs some maintenance broken doors on the shower missing switches etc. Easy to fix and worth the stay. Since its right on the plaza the crazies tend to be out and there will be some noise till 4am in the morning Also the lock on the door to our dorm was iffy at best trapped a few people outside and inside the ddorm

65.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 40% Value - 80%

Customer review

With friends / other travellers

City break
Sightseeing & culture

17 August 2012

Liked: The location was superb. Nice common area with great views over the square. Linen, towel, breakfast included. Very good price. The receptionist at Royal Lisbon was very friendly.

Disliked: We checked in at Smart Hostel, however were sent to a hostel across the square. At both places they seemed quite unorganised. Very disappointing was the absence of a nice "welcome" at Smart Hostel or an explanation why we have to change places. Didn't make it a good start. Many things were broken or didn't work properly at the other hostel Royal Lisbon (cracked mirror, broken card reader, broken toilet seats, front door wouldn't close properly). Inside the fridge it didn't look too good and the bathrooms were quite old and smelly :(

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

With my spouse / partner

City break

16 August 2012 Customer would recommend this property

Liked: Lovely room, great staff, amazing location. Easily accessible by metro from the airport too, altho tourist info at the airport didn't seem to know that!

Disliked: They were in the middle of changing the name to 'Passport Hostel' which made it a bit confusing to find! The room was lovely, but right next to reception which meant you could hear pretty much everything that went on out there, including every time someone rang the doorbell to come in.

71.4%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 80%

Hanna Vogt

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

14 August 2012 Hanna would recommend this property

Liked: Very friendly atmosphere, nice showers (could be cleaner)

Disliked: Bathroom could be cleaner in general, beds were VERY noisy, we had the room next to the common room where people were partying until 5am and they were very noisy while we wanted to sleep

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

09 August 2012 Customer would recommend this property

Liked: friendly staff! paula is the BEST!

Disliked: small rooms

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

22 July 2012 Customer would recommend this property

Liked: Great location, walking distance from all major tourists spots, helpful staff, clean and nicely decorated interior. We could cook, watch TV or just relax, there was enough space for everybody. Also, simple but delicious breakfast is worth mentioning. I would definitely stay again.

Disliked: none

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

19 July 2012 Customer would recommend this property

Liked: excelent location

Disliked: breakfast in the other building

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

10 July 2012 Customer would recommend this property

Liked: Good sized rooms with big windows. Very clean, good facilities and very central location.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Partying / nightlife
Sightseeing & culture

06 July 2012 Customer would recommend this property

Liked: The staff were really helpful and it was a great location! The friday dinner was a really fun way to hang out with people in the hostel. WiFi and breakfast, towel included

Disliked: The showers don't have a place to set your stuff

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jason Hoffman

With friends / other travellers

Partying / nightlife

03 July 2012 Jason would recommend this property

Liked: The staff was very friendly and the location was awesome! Right near all the coolest bars and near a Metro stop and train station. The breakfast was good, and they had a great Portuguese dinner! We met some cool people, too. Just remember that you have to check in at Royal Lisbon Hostel on the other side of the square if you're staying at Smart Hostel. We actually booked at Smart Hostel but they put us at Royal Lisbon but it was awesome!

Disliked: Nada.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

kierran bunn

Alone

Backpacking / gap year
Events / festivals
Sightseeing & culture

21 June 2012 kierran would recommend this property

Liked: Great location for getting around, bars/nightlife/food not very far away. Staff were very helpful when asking about what bus to catch, information on local attractions & even suggestions for your next destination. The atmosphere was amazing, easy to meet fantastic new friends. Very clean place. Breakfast filled the gap nicely! Awesome place to stay while falling in love with the city of Lisbon

Disliked: The electronic key card doors to get into your room. Our room would hardly work and everytime that someone would return back at night you would get woken up from them trying to access the room. We ended up leaving the door slighty open to get around this problem, and the staff were very apologetic for this. Slight flooding from the showers into the halls. Little things that we could all still laugh about so great place none the less. Oh and also last negative thing....having to leave!

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
Beach / sunbathing
Work / volunteering

18 June 2012 Customer would recommend this property

Liked: Linnengoed en handdoeken aanwezig. Schoon. Open en vriendelijk.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

13 June 2012 Customer would recommend this property

Liked: Great location, good breakfast, most friendly and lovely staff who were always helpful

Disliked: Perhaps more toilets would be handy

82.9%
Atmosphere - 40% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Clóvis Junior

Alone

Backpacking / gap year

10 June 2012 Clóvis would recommend this property

Liked: Every things

Disliked: Clóvis left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ahmed Taha

With friends / other travellers

Backpacking / gap year

09 June 2012 Ahmed would recommend this property

Liked: The staff at this hostel go above and beyond to make your stay there really enjoyable. Paula might be the nicest person in Portugal. She was there to help us in any way she could. The location is perfect. The beds are very comfortable and the breakfast is MUCH more than just bland cereal and coffee. Stay here, you wont regret it.

Disliked: Not a single thing.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Felipe Antonio

Alone

Backpacking / gap year
Sightseeing & culture

06 May 2012 Felipe would recommend this property

Liked: A localidade é realmente muito boa. As camas são confortáveis e os chuveiros excelentes. cozinha bem equipada e uma boa sala comunal com TV a cabo.

Disliked: A recepção fica no prédio ao lado (Royal Lisbon) e o café da manhã é servido lá também.


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