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Reviews of Taupo Urban Retreat

Hostel | 65 Heu Heu Street, Taupo, New Zealand 000

88.5% Overall Rating

83 out of 87 customers would recommend this property

Recent review (25/03/2015)

Alex burke thinks…

"It had really good vibes about it, the rooms were a bit cramped but it's a hostel so what do you expect. Good laid out kitchen with enough sinks for dishes, the labels for the food are outside the…"

Read all Taupo Urban Retreat reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Gym
  • Bicycle hire
  • Reception (limited hours)
  • Bar(s)
  • BBQ area
  • Common area / room
  • Communal kitchen
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 1.50

What's Included

  • Luggage Room
  • Linen

Group booking?

Group of 15 or more traveling to Taupo?

Contact us directly

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88.5%

Overall Rating

83 out of 87 HostelBookers customers said that they would recommend 'Taupo Urban Retreat'

Atmosphere
88.8%
Location
95.2%
Facilities
82.4%
Cleanliness
84.0%
Staff
94.4%
Value
88.0%
Safety
86.4%
Refine your results Showing 83 of 87 reviews 1 | 2 | 3 | 4   Next
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71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 40% Value - 80%

Alex burke

With my spouse / partner

Backpacking / gap year
Work / volunteering

25 March 2015 Alex would recommend this property

Liked: It had really good vibes about it, the rooms were a bit cramped but it's a hostel so what do you expect. Good laid out kitchen with enough sinks for dishes, the labels for the food are outside the kitchen and no signs saying they're by reception. Good stay overall, good British feel about it.

Disliked: The spider webs in the room resorting in a few bites on my legs, the sheets and bed was overall covered in other people's hair.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

15 March 2015 Customer would recommend this property

Liked: It was a nice place. Very clean. Would definitely stay there again.

Disliked: It doesn't have an oven...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Hernan Segurado

With my spouse / partner

Events / festivals
Sports, adventure or outdoor activities

11 March 2015 Hernan would recommend this property

Liked: Helpfull staff, perfect location and cool activities.

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Alexandra Scholier

Alone

Backpacking / gap year

17 February 2015 Alexandra would recommend this property

Liked: very friendly and helpful staff, very good organization, good advice for bookings and leisure time activities

Disliked: cleaner who clean lounge are very strict and even interrupt pool game cause they have to collect the cue free wifi for guests would b nice, maybe at least one voucher for an hour or so

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

13 February 2015 Customer would recommend this property

Liked: Friendly staff. Great location. Good tv room.

Disliked: Rooms are quite small but do the job!

71.4%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 40%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

12 February 2015 Customer would recommend this property

Liked: good location, friendly and helpful staff

Disliked: no free WIFI, Reception limited hours (you can also check in late but you have to inform them in advance)

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Juan Rada-Vilela

With my spouse / partner

Romantic getaway

20 January 2015 Juan would recommend this property

Liked: Everything.

Disliked: NOthing

91.4%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

08 January 2015 Customer would recommend this property

Liked: Very social hostel with a good central common place. It had good character and they are able to set you up with transportation for the alpine crossing.

Disliked: No free wifi and the bathrooms were not very clean - one of the shower/toilet stalls was crawling with spiders.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Ciaran Head

Alone

Backpacking / gap year

22 August 2014 Ciaran would recommend this property

Liked: Great staff, really friendly and helpful! Beds were comfortable and rooms had just about enough space, fantastic common areas, good kitchen and great bar deals! Chilli was also a real bonus!

Disliked: No oven/grill in the kitchen and not sure the duvets were washed after every guest as only had to give the sheets and pillow cases back?

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

14 July 2014 Customer would recommend this property

Liked: The hostel was very clean and in a great location. They also have an onsite bar and cheap meals.

Disliked: Nothing

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

As a family with children

Sports, adventure or outdoor activities
Visiting friends or family

30 June 2014 Customer would recommend this property

Liked: very nice

Disliked: nothing

The property's response is...

74.3%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 40% Value - 60%

Carla Hetherington

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities

16 June 2014

Liked: Good location and friendly helpful staff. Bar with cheap drinks.

Disliked: Stinky and dirty feeling hostel. The bed linen needs replacing badly, it is thread bare and we had to wear jackets and beanies to bed to try to get warm. The metal venetian blinds are absolutely shot and need to be replaced in all rooms. The bathrooms were not gross, need upgrading and cleaning.

The property's response is...

62.9%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 40% Value - 60%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

09 May 2014 Customer would recommend this property

Liked: It had a big kitchen, was central

Disliked: The cleaning people left my door WIDE OPEN after making some of the beds in my room, which is a bit risky for security of my stuff. As well, the washrooms were quite dingy.

The property's response is...

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Lennart Henkenborg

Alone

Backpacking / gap year

07 May 2014 Lennart would recommend this property

Liked: clean facilitiies

Disliked: no free wifi

The property's response is...

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Harriet Partington

With my spouse / partner

Backpacking / gap year
Sports, adventure or outdoor activities

14 April 2014 Harriet would recommend this property

Liked: Large communal area, no byo, but v cheap bar so it works out ok. Awesome hostel cat called puddles who wanders about the place looking cute. Right in the centre of Taupo, walking distance from supermarket, shops, cafes, restaurants and bars. 1 hour free computer use per day, plus global gossip wifi $4 for 24 hours. Staff very friendly. Loads of movies if its raining or you just want to chill.

Disliked: It was a bit leaky. Heavy rain caused drips in communal ceiling and a bedroom so a friend had to switch dorms to avoid getting wet.

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture
Sports, adventure or outdoor activities

08 April 2014 Customer would recommend this property

Liked: Cool atmosphere.

Disliked: Kitchen facilities could have been better (but were still pretty great!)

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
Sports, adventure or outdoor activities

26 March 2014 Customer would recommend this property

Liked: Good location, friendly staff

Disliked: No free wifi but free computers with internet were good :)

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Samantha Estrada

With friends / other travellers

Sightseeing & culture

01 March 2014 Samantha would recommend this property

Liked: very clean and friendly staff

Disliked: No lockers

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

jiri masata

With my spouse / partner

Backpacking / gap year
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities

28 February 2014 jiri would recommend this property

Liked: friendly atmosphere

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

21 January 2014 Customer would recommend this property

Liked: Nice staff, good atmosphere, good cheap beer

Disliked: ..

80.0%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

12 January 2014 Customer would recommend this property

Liked: Great location and good, friendly kitchen + chill area.

Disliked: Room doors do not automatically lock, so it's not ideal for the security-conscious traveller. Also only had one double power point for a room of 6.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

09 January 2014 Customer would recommend this property

Liked: good staff

Disliked: lack of bathrooms

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Phoebe Scrivener

With friends / other travellers

Work / volunteering

20 December 2013 Phoebe would recommend this property

Liked: Fun atmosphere, great folk, wish I coulda stopped by for longer!

Disliked: Nothing

80.0%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 60%

Hannah Atwell

With friends / other travellers

Beach / sunbathing
Sightseeing & culture
Sports, adventure or outdoor activities

12 December 2013 Hannah would recommend this property

Liked: Has a cool little bar at reception that leads into the kitchen. Good atmosphere for mingling. Super friendly staff.

Disliked: Quite small and poky rooms. Bathrooms were not very clean - smelt a bit at times and the showers were pretty damn small. Noise carries a lot in this hostel too - could hear everything our neighbours said when they came home at 3am.

94.3%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

29 November 2013 Customer would recommend this property

Liked: The common areas are cosy and you do get to meet other people. The tv room is very comfortable. Rooms are clean and the hostel is very good located in the center and close to the bus station. The kitchen is big.

Disliked: There are not many toilets and showers and they are old. The lady at the reception is not very friendly.


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