Reviews of BASE Rotorua, Hot Rock

1286 Arawa Street, Rotorua, New Zealand 3010

See all Rotorua hostels
71.5%

43 out of 62 HostelBookers customers said that they would recommend 'BASE Rotorua, Hot Rock '

Atmosphere
67.2%
Location
78.4%
Facilities
73.6%
Cleanliness
71.2%
Staff
72.0%
Value
67.2%
Safety
71.2%

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82.9%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 40%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Sightseeing & culture

16 January 2012 Customer would recommend this property

Liked: no bunk beds in dorms ;) very clean and new bathrooms! good location

Disliked: no lockers in dorms!

48.6%
Atmosphere - 60% Staff - 40% Facilities - 40% Safety - 60%
Location - 40% Cleanliness - 40% Value - 60%

Customer review

Alone

Sightseeing & culture

14 December 2011 Customer would recommend this property

Liked: great location

Disliked: limited security no staff after 8pm at front desk, closed up after 8pm is too early

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

bernadette johnson

With my spouse / partner

Events / festivals
Relaxation/spa
Shopping
Sightseeing & culture

26 October 2011 bernadette would recommend this property

Liked: Great location for most activities in Rotorua with a good bar.

Disliked: Ensuite rooms could use some upgrading

62.9%
Atmosphere - 40% Staff - 20% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Sports, adventure or outdoor activities

30 September 2011 Customer would recommend this property

Liked: location

Disliked: bad treated by the night stuff

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
City break

07 August 2011 Customer would recommend this property

Liked: The staff were very helpful

Disliked: no issues.

80.0%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Work / volunteering

06 June 2011 Customer would recommend this property

Liked: Room was clean and warm. Good location, lava bar was fun and quite cheap.

Disliked: Staff were not very friendly or helpful. Beds were very noisy and not very comfortable.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

04 May 2011 Customer would recommend this property

Liked: I booked a twin room for two persons and we get a 4 bed room ensuite for the two of us because all twin rooms were occupied. Perfect for us!

Disliked: The Hostel was very loud at night because there was a bar next to the hostel.

20.0%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 20% Cleanliness - 20% Value - 20%

Customer review

Alone

Backpacking / gap year

04 April 2011

Liked: very little

Disliked: loud due to club next door, beds are very uncomfortable and building is very run down

68.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

24 March 2011 Customer would recommend this property

Liked: na

Disliked: NA

68.6%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 60% Value - 20%

Customer review

With my spouse / partner

Backpacking / gap year

24 October 2010 Customer would recommend this property

Liked: The pool

Disliked: Most things

80.0%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Lindsay Pratt

With friends / other travellers

Business / conference

05 September 2010 Lindsay would recommend this property

Liked: location

Disliked: the bar is right next door to the hostel. Thu, Fri and Sat night were extremely noisy. We requested a different room and were moved to the far end, where no noise was heard. Quite a party hostel as the Kiwi Ex bus shows up daily. The girls only room (next to bar) offered straighteners (didn't work) and hairdryers in the room. Towels and toiletries were also provided for that room.

60.0%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 40% Value - 60%

Customer review

24 January 2010 Customer would recommend this property

Liked: I was happy to find that the 6 bed female dorm was NOT bunkbeds, but rather single beds. That's a refreshing change.However, the bathrooms needed to be cleaned more regularly and there is a bar right next door which can get a little loud.

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

rowan maxwell

07 August 2009

Liked: i likes the fact that is was an old 60s or 70s hotel or apartments, petty cool.

Disliked: rowan left no negative feedback.

74.3%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

30 July 2009 Customer would recommend this property

Liked: The Lava Bar was quite loud at night even though we were on the other side of the building, we could still hear it perfectly which was a bit of a shame. I wouldn't recommend this to couples or those who wish to have a quiet stay, as mostly large groups of back packers there to have a good time! otherwise the rooms were good value and pretty nice!

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 40% Value - 80%

Customer review

13 March 2009

Liked: - Staff- Upgraded room

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Tara Schwarze

22 January 2009 Tara would recommend this property

Liked: staff were friendly, heated pool, bar right next door, free food and drink deals during the week, great advice and help from staff.

Disliked: Tara left no negative feedback.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 40%
Location - 100% Cleanliness - 100% Value - 80%

Robert French

20 January 2009 Robert would recommend this property

Liked: Heated pool,comfy beds and en-suite dorms

Disliked: Robert left no negative feedback.

68.6%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 60%
Location - 80% Cleanliness - 40% Value - 60%

Customer review

18 December 2008

Liked: Good range of facilities, including bar with pool table. Friendly staff.

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

24 November 2008 Customer would recommend this property

Liked: Good bar and deals

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 100% Value - 60%

cindy garcia

09 November 2008 cindy would recommend this property

Liked: when my towel went missing the housekeeping lady helped me try to find it. we didn't find it but she was very kind and warmhearted. the location is great, the park across the street brings an element of serenity. i saw one of the new rooms just ebing finished, the new rooms will be very practical and compfortable.

Disliked: cindy left no negative feedback.

74.3%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

craig herbert

28 October 2008 craig would recommend this property

Liked: Helpfull staff and their Lava bar was cool

Disliked: craig left no negative feedback.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

22 October 2008 Customer would recommend this property

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Shirley Lee

30 September 2008 Shirley would recommend this property

Liked: The kitchen is fully equipped and it has a comfortable lounge and car park is available too. Not to forget, swimming in a heated pool was quite a pleasant experience for us. Just be reminded not to stay in the pool too long though, because you might get muscleache! They have some good offers on tours and activities as well.

Disliked: Shirley left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Selina Patton

04 July 2008 Selina would recommend this property

Liked: I stayed in a 4 bed dorm and it wasn't bunks they were beds. Lovely and comfy.

Disliked: Selina left no negative feedback.

71.4%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Jamie Ducker

28 March 2008 Jamie would recommend this property

Liked: Standard of the rooms

Disliked: Jamie left no negative feedback.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.

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