Reviews of Crash Palace

1271 Hinemaru Street, Rotorua, New Zealand 3010

See all Rotorua hostels
82.6%

107 out of 126 HostelBookers customers said that they would recommend 'Crash Palace'

Atmosphere
80.8%
Location
88.0%
Facilities
83.2%
Cleanliness
77.6%
Staff
84.8%
Value
81.6%
Safety
82.4%

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94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

23 January 2012 Customer would recommend this property

Liked: Nice, clean, friendly staff. I have recommended it since I left. It is one of the nicest experiences I have had in a hoste,

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

09 January 2012 Customer would recommend this property

Liked: free rice and pasta

Disliked: front counter is often unattended and you often need to wait a long time for service

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Arielle Rensink

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

16 December 2011 Arielle would recommend this property

Liked: I loved everything, it was my favorite hostel i stayed at during my 3 months in New Zealand. The staff was friendly and helpful, the facilities were awesome (free spa!) and there was even free food. can't beat that. also it was right next to the whole shopping area/downtown as well as the government gardens and other scenic walks

Disliked: nada

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Allison Hiew

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

03 December 2011 Allison would recommend this property

Liked: Free food especially sausages for Fri's BBQ. Pool game for $1. Location which is so close to Pak n Save and McD. Spacious dorm room and ample bathrooms and toilets. Friendly staff.

Disliked: I think the kitchen could be neater. I don't think it's the fault of the cleaner but probably some enforcement or monitoring needs to be carried out to ensure travellers clean after themselves unless they've brought their mom/servant here with them. To have separate kitchen towels for dish drying, hand drying and counter cleaning. I had my cheese (properly labelled) missing after my first night from the fridge upstairs. This is my first time having food lost in a hostel and so, probably CCTV at kitchens or spread awareness about monitoring of kitchen use? I think I would prefer the microwave not placed so high up. I would want to spill my coffee or any liquid on myself for losing sight of my balancing. Having some stools and a radio at the kitchen upstairs would do wonders! having lockers and individual bed lamps would be fantastic as well as more power points in dorm rooms.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

City break
Relaxation/spa
Sightseeing & culture

08 October 2011 Customer would recommend this property

Liked: I liked that you had a key to your room, there was free pasta available and heaters in the bathroom for your towel and togs. Great location too!

Disliked: A little reading light under the bunk beds would have been helpful.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Geraldine Scott

Alone

Backpacking / gap year

25 September 2011 Geraldine would recommend this property

Liked: Exactly what a hostel should be, this place is awesome. Free pasta and rice, free BBQ over the weekend, a DJ on Saturday night, a hot tub and that's without mentioning Chris who is a real nice guy. Great place, really personal, go here!

Disliked: The only thing I can say is that there were a lot of ants in my room.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Sam Revell

With friends / other travellers

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

24 September 2011 Sam would recommend this property

Liked: Great friendly staff and lots of decent facilities, mainly for free. Decent central location.

Disliked: Nothing

71.4%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

12 September 2011

Liked: Good location, adequate.

Disliked: Pretty loud.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year

13 August 2011

Liked: We were given a 6 bed dorm for 2 of us

Disliked: LOTS of dog muck on the hostel's grass

25.7%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 40%
Location - 40% Cleanliness - 20% Value - 20%

Customer review

With friends / other travellers

Sightseeing & culture

04 May 2011

Liked: nothing

Disliked: Thousands of ants in the beds!!!

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

06 January 2011 Customer would recommend this property

Liked: good location

Disliked: nth

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Kallia Mansour

Alone

Backpacking / gap year

26 December 2010 Kallia would recommend this property

Liked: Amazing Christmas lunch and dinner. Perefct location, nice staff and cute pets.

Disliked: Nothing - although a blow dryer and lockers would be a bonus

74.3%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

Backpacking / gap year

27 November 2010 Customer would recommend this property

Liked: Nice hostel, nothing special really.

Disliked: Nothing much.

74.3%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

21 October 2010 Customer would recommend this property

Liked: Chris and Melissa is really helpful.

Disliked: Its a little costly actually/ kitchen stove not in well function.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

stacey \Werner herbert/george

Alone

Sports, adventure or outdoor activities
Backpacking / gap year
Beach / sunbathing
Sightseeing & culture
Relaxation/spa

17 September 2010 stacey \Werner would recommend this property

Liked: I don't bother to rate a lot of places as there mostly unmemorable, but crash palace is not just any backpackers, but the best I have stayed in in 8 months travelling. The facilities are clean and well looked after. The staff are helpful, friendly and informative ( thanks for the heads up on the cheap spa day), and the tours they recommend are excellent and definitely value for money. I thoroughly enjoyed my time at crash palace and all the awesome people I met there. I was sad to leave. Next time I'm in NZ rotorua, I definitely know where I'll be staying. Bloody good job guys.xx

Disliked: Nothing worth mentioning

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sports, adventure or outdoor activities
Backpacking / gap year
City break
Sightseeing & culture

07 September 2010 Customer would recommend this property

Liked: Staff were very friendly and the facilities are exactly what you need as a backpacker - clean beds and showers, great common area and a well-stocked kitchen.

Disliked: Customer left no negative feedback.

51.4%
Atmosphere - 80% Staff - 40% Facilities - 60% Safety - 20%
Location - 60% Cleanliness - 40% Value - 60%

Customer review

Backpacking / gap year

30 August 2010

Liked: Decent location, beds are fine, pool table is nice and, if it was warmer, the spa would have been nice.

Disliked: Free-flowing, not very big on security (even if it is a small, relaxed town). Manager seems to spend more time on his music career and promotions than focus on the hostel. Suggestions are usually either friends' businesses or whatever gains a commission.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

29 August 2010 Customer would recommend this property

Liked: Its a cool place in a good location at a good price. they also do things in the hostel most nights like a movie night or a meal night so there is usually something going on. Also the hot tub is awesome!

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Elaine Omand

Alone

Sports, adventure or outdoor activities
Sightseeing & culture

09 August 2010 Elaine would recommend this property

Liked: Rooms were nice and large, and hostel was warm while it was cold outside in winter. They have their own DJ and are passionate about new music, which is great for anyone interested in that scene.

Disliked: Things were not signposted very well in the hostel, so new visitors were wandering round the kitchen looking for bowls, and trying to work out where breakfast was, or where the spa was etc on their first day.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

01 August 2010 Customer would recommend this property

Liked: the hot tub! and the friendly staff and it had more character than the big chain hostels.

Disliked: would have been good to have secure under bed storage.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

09 July 2010 Customer would recommend this property

Liked: It was close to the centre of Rotorua.

Disliked: Breakfast wasn't great despite paying 3 dollars for it.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

yon capdeville

20 June 2010 yon would recommend this property

Liked: Cheap, clean, 2 minutes walk to the city centre. Go for it!

Disliked: yon left no negative feedback.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Liam McGinley

14 June 2010 Liam would recommend this property

Liked: Good hostel, a bit quiet when I was there, but friendly enough, kitchens can get busy and messy during peak times and it is located slightly out of the way.

Disliked: Liam left no negative feedback.

71.4%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 40%
Location - 80% Cleanliness - 80% Value - 80%

Chris Henderson

14 June 2010 Chris would recommend this property

Liked: Good hostel, cosy dorms, good TV lounge and well equipped kitchens. Bathrooms are a touch unwelcoming and the odd door creaks or slams disturbingly, but generally I'd recommend this place.

Disliked: Chris left no negative feedback.

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

15 April 2010 Customer would recommend this property

Liked: Kitchen's were good and not too busy. It has a really comfy lounge for relaxing too. It's very friendly here and the staff are really helpful in booking activitis, the prices they offer were much cheaper than in the I-site too. We got very comfortable here and had lots of space in our room which was very nice. Not a party hostel when we were there but a nice place to relax and make some friends.

Disliked: Customer left no negative feedback.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.

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