Reviews of The Custom house

252 Haven Road, Nelson, New Zealand 7010

See all Nelson hostels
91.3%

35 out of 36 HostelBookers customers said that they would recommend 'The Custom house'

Atmosphere
95.2%
Location
80.8%
Facilities
89.6%
Cleanliness
89.6%
Staff
92.0%
Value
96.0%
Safety
96.0%

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97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Sophie Stanway

With friends / other travellers

Backpacking / gap year

12 February 2012 Sophie would recommend this property

Liked: Fantastic hostel in an old biker pub- very quirky. The free internet and Laundry were great! Also facilities on offer brilliant- games console, pool table and massive telly plus free tea and coffee. The manager is so friendly and really helpful.

Disliked: The kitchen is quite small and so gets messy quickly.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Dominik Kuehn

Alone

Backpacking / gap year
Sightseeing & culture

10 February 2012 Dominik would recommend this property

Liked: The atmosphere was really great. Nice staff and people staying there. I will be back! Loved it. They even drove me to the Bus station!

Disliked: Dominik left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

08 February 2012 Customer would recommend this property

Liked: Super friendly and helpfull staff!! They're the best! They had over 200 titles of movies to watch and large common rooms, really easy to make friends. Free tea and coffee, free wifi and internet, free laundry and we could also borrow bikes for free. The staff always did their best to help in every case. Friendliest place we've stayed in!

Disliked: The kitchen is small and a bit dirty...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Claire Armour

Alone

Backpacking / gap year

17 January 2012 Claire would recommend this property

Liked: Free tea and coffee, free internet, lovely owner who even drove me to the shop when I first arrived, good deal on beer, excellent communal areas, excellent info on Abel Tasman and other local stuff, absolutely brilliant place to stay, long term or short term - this place has lots of character and is right by the sea and lush fish and chips. Loved it. Marcus is the best!

Disliked: Nowt I disliked!

74.3%
Atmosphere - 100% Staff - 60% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 40% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

12 January 2012 Customer would recommend this property

Liked: Lovely house with a friendly athmosphere. Because there've been so many people around, at the time we've been there it was a bit dirty and smelly in the kitchen...

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

13 November 2011 Customer would recommend this property

Liked: Fantastic quality of service - free internet, free laundry, free pick up and drop off from the bus station and good kitchen facilities. Really great knowledge of the area and even lent us camping equipment for our 3 day trip to Abel Tasman. Great location within Nelson and a good place to base yourself if you want to visit the Abel Tasman National Park.

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture
Sports, adventure or outdoor activities

14 October 2011 Customer would recommend this property

Liked: Very warm atmosphere, very friendly stuff, nice rooms, bath & dining rooms also great. Also they do have a Snooker Table and Xbox as well as a 60' TV! I am impressed. Sadly they were booked out for another night.

Disliked: Small kitchen, but that's not so bad because of the good atmosphere even between te people living there.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Jade Tso

Alone

Backpacking / gap year

04 May 2011 Jade would recommend this property

Liked: The hostel is great. The owners/managers are very friendly and helpful, with a thoughtful free pick up and drop off service for the bus station which is really helpful. Despite the location compared to other hostels, it is only a 10-15minute walk from town - (they offer free bikes too), and it's a pretty relaxing walk. Felt really at home as soon as I walked in, the atmosphere/decor is fantastic. Thanks for the stay!

Disliked: n/a

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Mandy Jane

Alone

Sightseeing & culture
Visiting friends or family

04 May 2011 Mandy would recommend this property

Liked: Friendly, helpful staff. Great facilities and equipment to encourage socialising. Beautifully restored building. free internet.

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

02 May 2011 Customer would recommend this property

Liked: This Hostel was fantastic. Great people there! really good facilities. the T.V is massive, lots of dvds. rooms are nice. glad to have stayed here!!

Disliked: couldnt really find anything wrong with it

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Charles Edwards

With friends / other travellers

Sightseeing & culture

22 April 2011 Charles would recommend this property

Liked: The building has its own character that I've never experienced in any other hostel. Some many things are offered for free here (yes, I said free) like pool (billiards, not the water kind), foosball, an XBox 360 with excellent games, a Super huge tv with literally over 200 DVDs to watch, Computers with internet access, and help booking activities and such. Yes, I'll repeat, ALL these things were free. Crazy. The location is a bit out of the way, but if a 15-minute walk from town doesn't daunt you, then this is totally your spot.

Disliked: Location is a bit dodgy. It's just so far from the city centre, and in a shipping yard, basically. Still, I guess that helps with the character of the place.

80.0%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 60% Value - 100%

Gillian Hurn

With my spouse / partner

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

18 March 2011 Gillian would recommend this property

Liked: Free internet and good value dorm rooms. The building is really nice and the living room and bar area are really big and socialable.

Disliked: The kitchen was way to small and not clean for long. The showers were a bit rubbish - low water pressure and the water didn't get hot.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Harriet Bowyer

With friends / other travellers

Backpacking / gap year

05 March 2011 Harriet would recommend this property

Liked: The owner and his son were incredibly friendly and helpful - we were offered lifts to the supermarket and the city centre. The internet was free and there were bikes you could use to cycle into town (for free too!)

Disliked: Nothing! It wasn't centrally located, but as I said, you get a free bike and it's actually only a 15 minute walk to everything which was nice given we'd been on a bus for so long!

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

DIMITRA CHATZIIOANNIDOU

Alone

Backpacking / gap year

22 February 2011 DIMITRA would recommend this property

Liked: A really beautiful hostel next to Nelson´s coastline which offers for free internet, coffee and tea, bikes, laundry. The owner Marcus and his son Taylor are always smiling and willing to help you about everything. Keep up the good job guys! Thanks for the lovely stay!

Disliked: The kitchen is quite small but as the owner says it is a good way to meet people ;-)

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

04 February 2011 Customer would recommend this property

Liked: Atmosphere and amenities were great

Disliked: not much

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ray Curry

With friends / other travellers

Sports, adventure or outdoor activities

28 November 2010 Ray would recommend this property

Liked: nice place nice people

Disliked: Ray left no negative feedback.

51.4%
Atmosphere - 60% Staff - 20% Facilities - 60% Safety - 60%
Location - 20% Cleanliness - 80% Value - 60%

Customer review

31 March 2010

Liked: Only stayed one night. It is pretty far out of town.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

11 March 2010 Customer would recommend this property

Liked: everything

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Andreas Hermsen

03 March 2010 Andreas would recommend this property

Liked: the second best hostel on my trip from 10 months

Disliked: Andreas left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

01 February 2010 Customer would recommend this property

Liked: It was clean, easy to find, very spacious and the staff was very helpful.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Simone Ancilleri

16 January 2009 Simone would recommend this property

Liked: The staff and owner. The common areas. The bar was excellent and cheap for people staying at the hostel. The free tea and coffee. The free internet. The decor. Staying at this hostel was like staying with a friend. Without a doubt the best hostel I have stayed at in New Zealand.

Disliked: Simone left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Lindsay Jones

13 January 2009 Lindsay would recommend this property

Liked: Helpful manger, lovely building, range of facilities, good kitchen

Disliked: Lindsay left no negative feedback.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 40% Cleanliness - 100% Value - 80%

Customer review

06 January 2009 Customer would recommend this property

Liked: Appeared to be brand new

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

06 January 2009 Customer would recommend this property

Liked: Nice old building which had been cleverly turned into a hostel and pub. Free pick up from train station

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Clara Howard

29 December 2008 Clara would recommend this property

Liked: Decor and comfortable bed with good en-suite.

Disliked: Clara left no negative feedback.


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