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Reviews of Kiwi Airport Backpackers

Hostel | 144 McKenzie Road, Auckland, New Zealand 2022

67.9% Overall Rating

21 out of 33 customers would recommend this property

Recent review (17/11/2014)

ASHLEE OSWALD thinks…

"Even though I was only there for one night waiting for a connecting flight, it was a decent hostel room, the heater and blankets provided in the room was nice as it got a bit cold at night. Staff…"

Read all Kiwi Airport Backpackers reviews

Facilities

  • Credit cards accepted
  • Lounge area
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • 24 hour hot showers
  • Washing machines
  • Laundry service
  • Bar(s)
  • Common area / room
  • Communal kitchen
  • Outside area
  • Television room

Purchasable Extras

  • Airport Pickup USD 3.89
  • Towel USD 1.56

What's Included

  • Linen

Group booking?

Group of 15 or more traveling to Auckland?

Contact us directly

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67.9%

Overall Rating

21 out of 33 HostelBookers customers said that they would recommend 'Kiwi Airport Backpackers'

Atmosphere
61.6%
Location
70.4%
Facilities
60.8%
Cleanliness
69.6%
Staff
70.4%
Value
68.8%
Safety
73.6%
Refine your results Showing 24 of 29 reviews
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45.7%
Atmosphere - 60% Staff - 20% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 40% Value - 40%

June Haist

Alone

Sightseeing & culture

10 January 2015

Liked: Close proximity to airport

Disliked: Rooms were small, open windows in room, means no air conditioning and one window that opens right o the designated smoking area in room I was in. They pick you up at airport free, but there is no drop off free and all the ones staying the same night as myself needed to get to airport. If you expect to sleep well, forget that. With 20 travellers you have a lot of different times for shuttles. My stay alone we had 3 am, 4am, 5am and 6am. In a small dorm room you don't get much sleep with so much activity happening through the night. Bathrooms, are unisex, were large as stated, 2 for the 20 beds, and outdated. And Lastly and most important they give NO TOP Sheet, you get a sheet for the mattress but nothing for on top except a blanket you know doesn't get washed daily. Very unhygienic. Only hostel I've ever stayed at with no top sheet.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

emanuele ramello

Alone

Backpacking / gap year

21 November 2014 emanuele would recommend this property

Liked: Nice

Disliked: emanuele left no negative feedback.

65.7%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 40% Cleanliness - 80% Value - 40%

ASHLEE OSWALD

Alone

Backpacking / gap year

17 November 2014 ASHLEE would recommend this property

Liked: Even though I was only there for one night waiting for a connecting flight, it was a decent hostel room, the heater and blankets provided in the room was nice as it got a bit cold at night. Staff were friendly and helpful.

Disliked: Not as close to the airport as was described, definitely not within walking distance, wifi , breakfast and shuttle bus were all extra costs so not the best value for money considering the cost of the room.

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

10 September 2014 Customer would recommend this property

Liked: Convenient

Disliked: Didn't spend much time here, so not much.

65.7%
Atmosphere - 20% Staff - 40% Facilities - 60% Safety - 100%
Location - 40% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

08 May 2014 Customer would recommend this property

Liked: Cheap and easy access to the airport. Clean kitchen but not much to work with.

Disliked: No towels or sheets provided, only a scratchy wool blanket. Super cramped room. Wifi didn't work on my phone.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Events / festivals

06 May 2014 Customer would recommend this property

Liked: cheao, convenient, good staff

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

06 March 2014 Customer would recommend this property

Liked: Great location to the airport

Disliked: I arrived at 1am, and someone was sleeping in my allocated bed...it would be easier if beds were not allocated. Also where people in my room had stored their bags it was a bit of a squeeze to get into the room with my luggage without disturbing everyone.

48.6%
Atmosphere - 40% Staff - 20% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 80% Value - 20%

Customer review

Alone

Work / volunteering

19 February 2014

Liked: Proximity to airport.

Disliked: The assumption by the staff that it was fine to not provide a service advertised.

54.3%
Atmosphere - 60% Staff - 80% Facilities - 20% Safety - 80%
Location - 20% Cleanliness - 80% Value - 40%

Customer review

Alone

Backpacking / gap year

03 December 2013

Liked: I was alone in the room due to no-shows

Disliked: You get only bottom sheet and a thin blanket and have to pay for a top sheet or extra blankets,you have to pay for airport transfer although they make you think you can walk to the hostel which is completely misleading, badly equipped kitchen,old bathroom

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Visiting friends or family

15 November 2013 Customer would recommend this property

Liked: Easy transition to and from the airport, shuttle service ran smoothly, value for $!

Disliked: Customer left no negative feedback.

57.1%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 40% Value - 60%

Jennifer Gauthier

Alone

Backpacking / gap year

20 October 2013

Liked: Airport shuttle being only $5 is nice

Disliked: Very dirty, tv didnt work, tiny kitchen, very thin walls

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 60% Value - 100%

Customer review

Alone

Business / conference

10 October 2013

Liked: The setting is quite good. Very convenient to catch the bus to the city. The young man at the front desk was most helpful.

Disliked: Facilities at the backpacker are quite limited. The bathroom door (the 2nd one at the back) doesn't lock. and the ceiling has lots of cobwebs and insects.

68.6%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 40%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

02 October 2013 Customer would recommend this property

Liked: location

Disliked: bathroom

65.7%
Atmosphere - 40% Staff - 40% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

29 September 2013 Customer would recommend this property

Liked: Location near airport is ideal for a brief stopover in Auckland.

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

As a family with children

Family Holiday

17 September 2013 Customer would recommend this property

Liked: Good price value, handy to the Airport

Disliked: No complaint

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

Alone

Work / volunteering

13 July 2013 Customer would recommend this property

Liked: easy booking and 24 hour front desk

Disliked: nothing

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Kaitlyn Ortiz

Alone

City break

01 July 2013 Kaitlyn would recommend this property

Liked: convenient and good value for money

Disliked: it was cold if the heater wasnt on. I turned off the heater for just 30-60 min and the room was extremely cold in that short time.

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

giselle wansa

Alone

Work / volunteering

28 June 2013 giselle would recommend this property

Liked: convenience

Disliked: cold

48.6%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 80%
Location - 40% Cleanliness - 20% Value - 40%

Customer review

Alone

Sightseeing & culture

17 June 2013

Liked: The hostel building is adjacent to their hotel, and it is quite large and was clean.

Disliked: The dorm room smelled AWFUL, like wet dog + something moldy. I didn't get a towel and they only had very thin blankets although it was freezing. Getting to the city from here with public transport takes quite some time, as the buses only go every hour - plan well. The guy at the front desk was not super helpful.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

11 June 2013 Customer would recommend this property

Liked: very near airport and no issues with Kiwi Hotel providing transport to and from airport Staff friendly

Disliked: no wifi - although you could purchase but for the short time I was staying it was too expensive

80.0%
Atmosphere - 80% Staff - 40% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Marie-Sophie Fischer

Alone

Business / conference

04 May 2013 Marie-Sophie would recommend this property

Liked: clean

Disliked: Marie-Sophie left no negative feedback.

57.1%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 40%
Location - 40% Cleanliness - 60% Value - 40%

Customer review

Alone

Backpacking / gap year

22 March 2013

Liked: The hostel was very cheap and near by the airport.

Disliked: but I offered an airbus shuttle, offter 3 calls (1 hour) the picked me up

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Jiangtao Yu

With friends / other travellers

Family Holiday

15 March 2013 Jiangtao would recommend this property

Liked: good

Disliked: The kitchen room is not seprated

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

18 January 2013 Customer would recommend this property

Liked: The hostel building was clean and modern with good facilities available. The location is great, really close to the airport. There is a restaurant where you can buy food in case (like me) you don't have time to go shopping!

Disliked: You had to pay $3 for a blanket, might as well add $3 onto the price of the room. Also the shower went constantly hot and cold.