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Reviews of Base Auckland

Hostel | Level 3, 229 Queen Street, Cnr Queen & Darby Street, Central City Auckland, New Zealand -

75.2% Overall Rating

281 out of 353 customers would recommend this property

Recent review (21/05/2015)

Kyla Grasso thinks…

"The beds were comfortable, but the walls are paper thin and the RIDICULOUSLY LOUD nightclub next door did an excellent job making sure we didn't sleep."

Read all Base Auckland reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines

What's Included

  • Linen

Group booking?

Group of 15 or more traveling to Auckland?

Contact us directly

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75.2%

Overall Rating

281 out of 353 HostelBookers customers said that they would recommend 'Base Auckland'

Atmosphere
65.6%
Location
91.2%
Facilities
71.2%
Cleanliness
69.6%
Staff
76.0%
Value
74.4%
Safety
78.4%
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77.1%
Atmosphere - 100% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Work / volunteering

16 May 2011 Customer would recommend this property

Liked: It was in a great location! The fridge in the room was a great convenience as the kitchen was very busy. Having the lockers under the bed was a great security feature! More places should have that!!!!

Disliked: The water taps in the shower didn't allow you to change the temperature even though I tried. It was cold one day and scolding hot the next. Also didn't like being told that the wireless internet worked all over the hostel by the same person even though 2 of us complained that it didn't work in our room. Also people were very noisy out in the hallway, and not everyone likes 3am wake up calls.

80.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 40%
Location - 100% Cleanliness - 20% Value - 100%

Charlotte Pirrone

Alone

Sightseeing & culture

15 May 2011 Charlotte would recommend this property

Liked: Good location, good atmosphere lots of friendly people and plenty of info. Common areas good. Nice and cheap. Staff friendly. Great bar next door, good value for those on a budget.

Disliked: Cleanliness v poor - don't know when my dorm was last vacuumed, old toenail clippings and everything! Yuck! SHowers could have been cleaner but not too bad, although only one had a lock on the door! I booked into a 4 bed dorm and was the only female on a room full of guys. Fortunately they were friendly, but could have been v intimmidating. At least split the sexes 50/50 in a 4 bed.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Visiting friends or family
Work / volunteering

08 April 2011 Customer would recommend this property

Liked: the location

Disliked: nil

48.6%
Atmosphere - 60% Staff - 60% Facilities - 20% Safety - 80%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

Alone

Backpacking / gap year
Sports, adventure or outdoor activities

10 March 2011

Liked: Good location to meet other travelers

Disliked: -partially unfriendly and lying staff -offering rooms without windows and water dropping from the ceiling into the beds (saw it two times myself and got to know from other travelers that the same beds were tried to be given to several other guys by the staff, you had to complain after receiving the bed, but they still tried to give it to others). -during the booking for an extended stay to March 7th, staff promised me that they will offer me a place to dry my tent but they never had a place for doing that

57.1%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 40%
Location - 80% Cleanliness - 60% Value - 40%

Customer review

With my spouse / partner

City break
Work / volunteering

04 March 2011

Liked: I was charged less than the quoted price on hostelbookers. Staff were friendly enough.

Disliked: The lifts continually malfunctioned and you could be carried up and down for several minutes before it stopped on your floor. The stairs were not an option as they were often locked. Very little sound proofing so sleep was difficult.

80.0%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

02 March 2011 Customer would recommend this property

Liked: Good location

Disliked: Too big

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Luiz Fernando Sicuro

Alone

Sports, adventure or outdoor activities
Visiting friends or family

02 March 2011 Luiz Fernando would recommend this property

Liked: location and access!!

Disliked: nice!

71.4%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

25 January 2011

Liked: Nice location.

Disliked: Lots of people living in it.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Robert Warwood

With my spouse / partner

Backpacking / gap year

17 January 2011 Robert would recommend this property

Liked: Very good location, clean and hot showers, the Globe bar was good for meeting people.

Disliked: Nothing

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

17 January 2011 Customer would recommend this property

Liked: Helpful information

Disliked: nothing

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Visiting friends or family

15 January 2011 Customer would recommend this property

Liked: great location near all the tourist spots.

Disliked: The showers were pretty poor, didn't stay on for more than 5 seconds and someone had ripped all the hangers off the door.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
City break
Relaxation/spa
Sightseeing & culture

08 January 2011 Customer would recommend this property

Liked: Easy to find, good location if you like the inner city.

Disliked: Showers are a bit painful, bathrooms quite cramped and the internet is furiously overpriced.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

05 January 2011 Customer would recommend this property

Liked: Staff were really friendly. Wifi purchased but would not work in room and had to sit in the hall to use it

Disliked: Wifi purchased but would not work in room and had to sit in the hall to use it

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jodie Lia

With my spouse / partner

Partying / nightlife
Sightseeing & culture
Visiting friends or family

03 January 2011 Jodie would recommend this property

Liked: everything! great value for money and perfect location!

Disliked: nil.

85.7%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

27 December 2010 Customer would recommend this property

Liked: great location

Disliked: could have friendlier staff

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 40%

Customer review

With friends / other travellers

Backpacking / gap year

19 December 2010 Customer would recommend this property

Liked: Its location was top-notch - right in the center of everything.

Disliked: Hallways smelled moldy and it's kinda expensive, but I suppose that's what you pay for such a great location.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Jeremy Onysko

Alone

Sports, adventure or outdoor activities
Backpacking / gap year
Partying / nightlife

27 October 2010 Jeremy would recommend this property

Liked: Good location and popular with other young travelers. Oh, and there's a bar that's pretty good too.

Disliked: Nothing, it was great!

51.4%
Atmosphere - 60% Staff - 20% Facilities - 40% Safety - 80%
Location - 60% Cleanliness - 60% Value - 40%

Customer review

Alone

Sports, adventure or outdoor activities
Backpacking / gap year
City break
Sightseeing & culture
Partying / nightlife

25 October 2010

Liked: Big lockers under beds.My room was air conditioned.Kitchen is quite big.

Disliked: It's like living in a huge commercial. The company constantly pushes sales of travel passes, tours, global gossip and drinks in their own bar (own alcohol is not allowed anywhere in the hostel). All services such as laundry, internet, breakfast etc. are provided at a hugely inflated price. The bathrooms are dirty, the bar is expensive and the staff are unfriendly. Stay at your peril!

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

antony etheridge

Alone

Sports, adventure or outdoor activities

15 October 2010 antony would recommend this property

Liked: location, facilities, great all round.

Disliked: No dislikes.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

20 September 2010 Customer would recommend this property

Liked: Good Party Hostel, Great Bar & Location, really friendly staff!

Disliked: Lifts, security cards not working properly, expensive breakfast & Internet

88.6%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

ffion marasco

With a large group / tour

Backpacking / gap year

12 September 2010 ffion would recommend this property

Liked: booking a double for this hostel i recommend doing it online..its cheaper than a dorm room for 2 people that way, and its quite expensive if you just walk in. I have stayed in base many times all over the country, and this was prob one of the best ones i have stayed in.

Disliked: HUGE so looses character a bit

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

31 August 2010 Customer would recommend this property

Liked: The great range of facilities including hair driers in the bathrooms!

Disliked: The rooms were a bit cold

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year

03 July 2010 Customer would recommend this property

Liked: Great Location! Everything you could want is on your door step! staff are friendly and very helpful.

Disliked: could do with being cleaner and a better spot for meeting people other than the bar or kitchen

71.4%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 40%

laura cotton-betteridge

14 June 2010 laura would recommend this property

Liked: check out is way too early and they charge you to astore your luggage on checkout, this was rather annoying as my bus departing auckland was not until 1pm, and i had to pay 4$ to store my luggage even though i just payed 80$ for three nights!!!also the window in the dorm do not open, the heat was horrendous, you couldnt breathe or cool yourself, i woke several times each night thinking i was suffocating,,,, and this was winter time!! i dread to think what its like in the summer months!!!

Disliked: laura left no negative feedback.

65.7%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 40% Value - 60%

Mia Chittenden

27 May 2010

Liked: Location

Disliked: Mia left no negative feedback.