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Reviews of Base Auckland

Hostel | Level 3, 229 Queen Street, Cnr Queen & Darby Street, Central City Auckland, New Zealand -

80.8% Overall Rating

269 out of 336 customers would recommend this property

Recent review (12/11/2014)

"Locationn is awesome, useful selling of airbus tickets, good functional laundry, clean secure dorms and ample kitchen"

Read all Base Auckland reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines

What's Included

  • Linen

Group booking?

Group of 15 or more traveling to Auckland?

Contact us directly

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80.8%

Overall Rating

269 out of 336 HostelBookers customers said that they would recommend 'Base Auckland'

Atmosphere
76.8%
Location
96.0%
Facilities
75.2%
Cleanliness
79.2%
Staff
78.4%
Value
77.6%
Safety
82.4%
Refine your results Showing 229 of 253 reviews Previous   1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10   Next
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85.7%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Sightseeing & culture
Visiting friends or family

29 August 2011 Customer would recommend this property

Liked: Large hostel, very clean, great location

Disliked: A little bit impersonal because of it's size

82.9%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year
City break

14 August 2011 Customer would recommend this property

Liked: Staff were very helpful booking stuff and generally were pretty good to be around.

Disliked: The showers/bath rooms are poor. Also the ventilation is not good because there are no real windows (like an airport), there should be some windows on the reception floor so the place breathes a bit. That being said, these are not big problems.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 20% Value - 100%

Carolin Temps

Alone

Backpacking / gap year

13 August 2011 Carolin would recommend this property

Liked: Awesome location. Got a free upgrade from 4 persons dorm to private room with double bed! Know much about work&travel, things to do in the city. Staff was very helpful and friendly.

Disliked: Bathrooms (toilets, showers) are disgusting - take shoes with your for the showers! Most of the ppl are there to party. Very thin walls.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Kiera Gould

Alone

Backpacking / gap year

06 August 2011 Kiera would recommend this property

Liked: Lots of facilities, really central location and right by the bus stop from the airport, staff were friendly and helpful

Disliked: There is a charge for breakfast and for wifi, and booking through hostelbookers made it more expensive than booking direct with the hostel

37.1%
Atmosphere - 40% Staff - 20% Facilities - 20% Safety - 60%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

28 July 2011

Liked: nothing but the location.

Disliked: everything except the location.

65.7%
Atmosphere - 100% Staff - 80% Facilities - 40% Safety - 80%
Location - 60% Cleanliness - 20% Value - 80%

Customer review

Alone

Business / conference

20 July 2011 Customer would recommend this property

Liked: nice backpacker atmosphere

Disliked: very hard to find the hostel at first. better directions to new visitors should be given. only found the main enterance by chance when I was trying to leave the building. Also the toilets are in terrible condition, disgusting. The shower was also dodgy and changed from steaming hot to cold every 10 seconds. very disappointing facilities wise

88.6%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Hannah O'Connell

With my spouse / partner

Backpacking / gap year

19 July 2011 Hannah would recommend this property

Liked: Had a really nice room - was upgraded from what we booked online. Big kitchen and also 2 tv rooms.

Disliked: The lift system is a bit annoying - you have to use it and it takes a while to get to all of the floors. Also, you need a key card to get to some of the toilets which is also a bit of a faff. You also don't get free breakfast if you book with this website but you do with hostelworld.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 60%

Rebecca Shovlin

Alone

Backpacking / gap year

12 July 2011 Rebecca would recommend this property

Liked: Good location

Disliked: The lifts

68.6%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year
Beach / sunbathing
City break
Sightseeing & culture
Sports, adventure or outdoor activities

11 June 2011

Liked: The beds were good and the linen was soft and pretty. The location is pretty much opposite a Starbucks, a MacDonalds and the busstop for the airport shuttle. Right in the middle of Auckland's most famous shopping street. (As turned out a lot of other hostels were.) Near the female rooms was a little extra room with a couch and such for reading and chilling. And there's an elevator.

Disliked: I stayed in a female dorm, and on our floor, some of the bathroomlocks didn't work properly. Not to fond of the showers either, only hostel I've been in so far where I couldn't change into clothes of pj's in the shower, because the floor got too wet. They put up a sign to turn off the tap while brushing teeth etc, but haven't bothered (yet?) to repear the leaking one. No reading lights, only lights in the room were pretty bright, so when people were already in bed and you needed to get something from the room, you had no choice but to put the full lights on and bother everyone. And it's not that the people were unfriendly, not at all, but I missed the friendly fellow-traveller atmosphere that you sometimes get in (smaller) hostels.

54.3%
Atmosphere - 20% Staff - 20% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

Alone

Backpacking / gap year

07 June 2011

Liked: Two tv rooms and a chill out area, plenty of computers in the internet cafe - although very expensive better to use an internet cafe in the city.

Disliked: The staff were rude and unhelpful, not easy to meet people if you justwant to get drunk with strangers every nightthis is the place for you. If you want to meet people and enjopy your stay, find another hostel.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

01 June 2011 Customer would recommend this property

Liked: good located

Disliked: showers not clean

45.7%
Atmosphere - 20% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

Alone

Backpacking / gap year
City break

19 May 2011

Liked: Location

Disliked: It is a shithole. Dirtiest hostel I visited. If you want to drink at their bar and party hard all nite with the kiwi experience 18 year olds stay here. If you are an actual traveler, stay somewhere else. There is a room on the sixth floor that has a condom wrapped around the fire alarm that has been there for 8 months. I know because I met someone in raglan who stayed in the same room 8 months ago. The laundry machines either don't work, are full, or have a line. This was the worst hostel I visited in new Zealand.

62.9%
Atmosphere - 40% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 40% Value - 60%

Tim Wheeler

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities
Work / volunteering

17 May 2011 Tim would recommend this property

Liked: Good central location. Helpful, friendly staff. Lockers under the bed in room. Comfy, decent sized beds.

Disliked: Too big and impersonal - not much character. Showers aren't very good. Not especially clean, but adequate.

77.1%
Atmosphere - 100% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Work / volunteering

16 May 2011 Customer would recommend this property

Liked: It was in a great location! The fridge in the room was a great convenience as the kitchen was very busy. Having the lockers under the bed was a great security feature! More places should have that!!!!

Disliked: The water taps in the shower didn't allow you to change the temperature even though I tried. It was cold one day and scolding hot the next. Also didn't like being told that the wireless internet worked all over the hostel by the same person even though 2 of us complained that it didn't work in our room. Also people were very noisy out in the hallway, and not everyone likes 3am wake up calls.

80.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 40%
Location - 100% Cleanliness - 20% Value - 100%

Charlotte Pirrone

Alone

Sightseeing & culture

15 May 2011 Charlotte would recommend this property

Liked: Good location, good atmosphere lots of friendly people and plenty of info. Common areas good. Nice and cheap. Staff friendly. Great bar next door, good value for those on a budget.

Disliked: Cleanliness v poor - don't know when my dorm was last vacuumed, old toenail clippings and everything! Yuck! SHowers could have been cleaner but not too bad, although only one had a lock on the door! I booked into a 4 bed dorm and was the only female on a room full of guys. Fortunately they were friendly, but could have been v intimmidating. At least split the sexes 50/50 in a 4 bed.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Visiting friends or family
Work / volunteering

08 April 2011 Customer would recommend this property

Liked: the location

Disliked: nil

48.6%
Atmosphere - 60% Staff - 60% Facilities - 20% Safety - 80%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

Alone

Backpacking / gap year
Sports, adventure or outdoor activities

10 March 2011

Liked: Good location to meet other travelers

Disliked: -partially unfriendly and lying staff -offering rooms without windows and water dropping from the ceiling into the beds (saw it two times myself and got to know from other travelers that the same beds were tried to be given to several other guys by the staff, you had to complain after receiving the bed, but they still tried to give it to others). -during the booking for an extended stay to March 7th, staff promised me that they will offer me a place to dry my tent but they never had a place for doing that

57.1%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 40%
Location - 80% Cleanliness - 60% Value - 40%

Customer review

With my spouse / partner

City break
Work / volunteering

04 March 2011

Liked: I was charged less than the quoted price on hostelbookers. Staff were friendly enough.

Disliked: The lifts continually malfunctioned and you could be carried up and down for several minutes before it stopped on your floor. The stairs were not an option as they were often locked. Very little sound proofing so sleep was difficult.

80.0%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

02 March 2011 Customer would recommend this property

Liked: Good location

Disliked: Too big

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Luiz Fernando Sicuro

Alone

Sports, adventure or outdoor activities
Visiting friends or family

02 March 2011 Luiz Fernando would recommend this property

Liked: location and access!!

Disliked: nice!

71.4%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

25 January 2011

Liked: Nice location.

Disliked: Lots of people living in it.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Robert Warwood

With my spouse / partner

Backpacking / gap year

17 January 2011 Robert would recommend this property

Liked: Very good location, clean and hot showers, the Globe bar was good for meeting people.

Disliked: Nothing

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

17 January 2011 Customer would recommend this property

Liked: Helpful information

Disliked: nothing

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Visiting friends or family

15 January 2011 Customer would recommend this property

Liked: great location near all the tourist spots.

Disliked: The showers were pretty poor, didn't stay on for more than 5 seconds and someone had ripped all the hangers off the door.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
City break
Relaxation/spa
Sightseeing & culture

08 January 2011 Customer would recommend this property

Liked: Easy to find, good location if you like the inner city.

Disliked: Showers are a bit painful, bathrooms quite cramped and the internet is furiously overpriced.