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Reviews of Base Auckland

Hostel | Level 3, 229 Queen Street, Cnr Queen & Darby Street, Central City Auckland, New Zealand -

74.5% Overall Rating

280 out of 352 customers would recommend this property

Recent review (21/05/2015)

Kyla Grasso thinks…

"The beds were comfortable, but the walls are paper thin and the RIDICULOUSLY LOUD nightclub next door did an excellent job making sure we didn't sleep."

Read all Base Auckland reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines

What's Included

  • Linen

Group booking?

Group of 15 or more traveling to Auckland?

Contact us directly

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74.5%

Overall Rating

280 out of 352 HostelBookers customers said that they would recommend 'Base Auckland'

Atmosphere
64.0%
Location
92.0%
Facilities
69.6%
Cleanliness
69.6%
Staff
75.2%
Value
72.8%
Safety
78.4%
Refine your results Showing 240 of 269 reviews Previous   1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10   Next
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62.9%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 60% Value - 80%

Subin Subin

Alone

City break
Family Holiday
Sightseeing & culture

10 September 2012 Subin would recommend this property

Liked: Cheap ..

Disliked: Staffs are not friendly enough.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Sightseeing & culture

04 September 2012 Customer would recommend this property

Liked: Friendly staff, clean room, good services

Disliked: i booked a room with window and i got a room without it, room without window, luggage storage without any tag to idantify the customer

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Work / volunteering

23 August 2012 Customer would recommend this property

Liked: Good value for money, staff are awesome friendly and helpful stayed on for longer.

Disliked: Blankets on bed need a wash

80.0%
Atmosphere - 40% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Regi-Irene Osea

Alone

Relaxation/spa

05 August 2012 Regi-Irene would recommend this property

Liked: The staff are very friendly and the temperature inside the room was very good.

Disliked: The location of the TV was uncomfortable.

62.9%
Atmosphere - 60% Staff - 20% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

30 July 2012 Customer would recommend this property

Liked: We booked on hostel bookers for $15AUD a night - the staff tried to charge us $30NZ for additional nights - no way is this hostel worth that! For $15 it is worth staying here, if you get a decent size room (we stayed in 3 different rooms and the size varied enormously) it isn't so bad. The location is great, right in the centre of town.

Disliked: The staff customer service is ridiculously poor. They are rude and repeatedly failed to authorise our room keys properly so we got locked out. The kitchen is poorly equipped - bring your own forks! Some rooms are very small and the hostel makes you pay to store your luggage. You have to keep pressing the on-button in the shower otherwise it cuts out. And you can't change the temperature - luckily it was warm for me but I've heard from others that it was cold.

42.9%
Atmosphere - 40% Staff - 20% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 20% Value - 20%

Customer review

Alone

City break

13 July 2012

Liked: Location

Disliked: Dirty toilettes, showers and room Not friendly staff, not helpful at all

62.9%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 60% Value - 20%

Customer review

With friends / other travellers

Backpacking / gap year
City break

13 July 2012

Liked: it has a great location, if they could get us some clean drinking cold water, and oil and salt for cooking, we would much appreciated.

Disliked: It's narrow and the air is not fresh, luckily we don't stay in the room all day long. The shower facility were poor, have to push it every 30s to keep the water flowing.

65.7%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 60%

Emma Foskett

Alone

Backpacking / gap year

08 July 2012

Liked: Location

Disliked: some of the staff at reception hate their job! Maybe shifts are too long or they are fed up of the same questions and high turn-around of people.. but you feel bad for asking them anything- the way they sigh and loudly complain about other guests.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Gabor Katona

Alone

Backpacking / gap year

04 July 2012 Gabor would recommend this property

Liked: Location

Disliked: Gabor left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Relaxation/spa

03 July 2012 Customer would recommend this property

Liked: Very clean and I am very happy with my stay

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

29 June 2012 Customer would recommend this property

Liked: locate in the downtown

Disliked: no hot water when shower

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

28 June 2012 Customer would recommend this property

Liked: It was located right in the heart of the CBD.

Disliked: The kitchen was not as clean as it should have been. Other people staying there left their dishes and utensils in the sinks and there were never any clean forks or spoons.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Miroslav Dysek

Alone

Backpacking / gap year
Work / volunteering

24 June 2012 Miroslav would recommend this property

Liked: The staff is amazing.

Disliked: It isn't the problem of the hostel. Just the atmosphere there, as everyone is looking for a job is a bit frustrating.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

10 June 2012 Customer would recommend this property

Liked: It's a big and extremely well and professionally run hostel with a huge kitchen and a huge lounge. It seemed to be full of young party-oriented backpackers. I wouldn't recommend the hostel for older travelers looking for a silent place.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
Shopping
Sightseeing & culture
Sports, adventure or outdoor activities
Work / volunteering

17 May 2012 Customer would recommend this property

Liked: I liked the location and peaceful room with just two other travellers (8 person dormThe room was also clean. Kitchen was big and the travel desk definitely helps people.

Disliked: The check-in time is so late and no free luggage room.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

Partying / nightlife
Sightseeing & culture

24 April 2012 Customer would recommend this property

Liked: I stayed in 2 different double rooms there. The first seemed somewhat dirty, and the carpet reeked of smoke. The second, which was the same price, was very clean, and very nice. Luck of the draw really. The location is excellent, and it's a great place to meet people if you're traveling solo. There is a bar on property, and in addition to good drink specials to people booked into Base, there were activities offered to get to know people.

Disliked: One of the rooms I stayed in reeked of cigarette smoke. 2 of the 3 elevators didn't work.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

emma g

Alone

Backpacking / gap year

24 April 2012 emma would recommend this property

Liked: Rooms are very clean and same with bathrooms.

Disliked: Have to pay for wifi and luggage room

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Daniel Hacker

With friends / other travellers

Backpacking / gap year

21 April 2012 Daniel would recommend this property

Liked: The location is excellent and the facilities are all pretty good.

Disliked: The bathrooms are a pretty long walk away and you need to get a lift to access the main part of the building but that's all minor.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

City break
Sightseeing & culture
Sports, adventure or outdoor activities

13 April 2012 Customer would recommend this property

Liked: Great location, really clean.

Disliked: Nothing particular.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Business / conference

15 March 2012 Customer would recommend this property

Liked: its location

Disliked: the ablutions

85.7%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

26 February 2012 Customer would recommend this property

Liked: location

Disliked: bathrooms are far away from rooms

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year

20 February 2012 Customer would recommend this property

Liked: The location and staff were amazing!

Disliked: Kind of a pity to have to pay extra for breakfast and for luggage storage.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Anna Perzl

With my spouse / partner

Backpacking / gap year

13 February 2012 Anna would recommend this property

Liked: Nice and tidy and a perfect Location.

Disliked: Air cpndition could not be switched off and was quite loud.

80.0%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

21 January 2012 Customer would recommend this property

Liked: Location

Disliked: Elevators haven't been fully operational on either of my visits.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture
Visiting friends or family

17 January 2012 Customer would recommend this property

Liked: Beautiful linen. Hugely friendly and helpful staff. Female only area. Location.

Disliked: Inconsiderate people making lots of noise in corridors middle of night. Internet cafe keyboards worn out.