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Reviews of Base Auckland

Hostel | Level 3, 229 Queen Street, Cnr Queen & Darby Street, Central City Auckland, New Zealand -

75.2% Overall Rating

281 out of 353 customers would recommend this property

Recent review (21/05/2015)

Kyla Grasso thinks…

"The beds were comfortable, but the walls are paper thin and the RIDICULOUSLY LOUD nightclub next door did an excellent job making sure we didn't sleep."

Read all Base Auckland reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines

What's Included

  • Linen

Group booking?

Group of 15 or more traveling to Auckland?

Contact us directly

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75.2%

Overall Rating

281 out of 353 HostelBookers customers said that they would recommend 'Base Auckland'

Atmosphere
65.6%
Location
91.2%
Facilities
71.2%
Cleanliness
69.6%
Staff
76.0%
Value
74.4%
Safety
78.4%
Refine your results Showing 241 of 270 reviews Previous   1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10   Next
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97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Mateus Dourado

Alone

Backpacking / gap year

22 January 2013 Mateus would recommend this property

Liked: Location! Safety! Cleanliness!

Disliked: Have to pay to use the luggage storage...

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Events / festivals

18 January 2013 Customer would recommend this property

Liked: It was clean and secure and in a very central location where everything was within walking distance

Disliked: Some of the lights in the toilets weren't working

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Markus Kytölä

Alone

Backpacking / gap year
Sightseeing & culture

14 January 2013 Markus would recommend this property

Liked: HIghly recommend, very clean and safe and quiet. 24h reception and the location is perfect. Would stay here again.

Disliked: In a big hostel like this people don't talk so much to each other and it's not so easy to make new friends but this is just a very minor thing. :)

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Charli Beeton

Alone

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture
Visiting friends or family

10 January 2013 Charli would recommend this property

Liked: Very central location, friendly staff

Disliked: Wasn't there log enough to say really... Showers were a bit gross

54.3%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 20% Value - 40%

Customer review

Alone

Backpacking / gap year

08 January 2013

Liked: one step outside en you're in de middle of Auckland

Disliked: Rooms, toilets en bathrooms were very dirty.

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

City break

08 January 2013 Customer would recommend this property

Liked: Location was excellent

Disliked: No hot water on first morning!

57.1%
Atmosphere - 60% Staff - 80% Facilities - 20% Safety - 100%
Location - 100% Cleanliness - 20% Value - 20%

margaret juggins

With friends / other travellers

Backpacking / gap year
City break
Events / festivals
Sightseeing & culture

03 January 2013

Liked: The bus being at the door and us not having to go far to supermarket or takeaway for a meal . The staff helping with lifts when key card not working.The view was good as you had a great view of city

Disliked: The showers, lifts ,toilets,and broken appilances and the checking in and out having to que for ages with people that were trying to check in as others were checking out it needs a big clean up and money spending to ,make it even have basics as pool table has balls missing .The full keybond not being returned when i handed back all 4 keys as was charged a $40 bond and no reciepts given when booking in or leaving .

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 40% Value - 80%

Michael Gorman

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities

03 January 2013 Michael would recommend this property

Liked: Great location, good facilities

Disliked: The room was stuffy and the temperature was about 300 degrees. Get some air con base! (or a window?). Bathrooms were pretty average and not all that clean.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

bryce nelson

Alone

City break

02 January 2013 bryce would recommend this property

Liked: fun staff, willing to have a joke with you.

Disliked: nothing about the hostel just some of the people in my room where a little inconsiderate.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

kon yock wong

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

28 December 2012 kon yock would recommend this property

Liked: Safe key cards are used, rooms are clean and the central location. Close to Sky Tower, Britomart and town hall along with Civic theatre.. Has a bus stop at the main road. Supermarkets are nearby too. Restaurants and pubs nearby too. Kitchen spacious and clean too.

Disliked: Luggage storage is chargeble. Had booked the same accommodation for 22-23, checked out 24 early to go for Jet boat ride. And had thought its free luggage storage since check out time is 10 am while boat ride is 11 am.

80.0%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 20% Value - 80%

Customer review

Alone

Backpacking / gap year
City break
Partying / nightlife
Relaxation/spa
Sports, adventure or outdoor activities
Visiting friends or family

18 December 2012 Customer would recommend this property

Liked: Bedroom was clean and they had cheap Wifi?

Disliked: Bathrooms were filthy and falling apart.

91.4%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

16 December 2012 Customer would recommend this property

Liked: Location and facitlities were good

Disliked: Very big and a bit confusing at first!

68.6%
Atmosphere - 40% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

05 December 2012

Liked: Very central location.

Disliked: The showers were an absolute joke. You have to keep pressing the button every ten seconds for the water to continue to flow, I say flow, I should say blast. They blast high pressure water out what looks like a broken valve. Also the hostel had that horrible lack of personality that all base hostels have. Its like they converted old office blocks into hostels

68.6%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Einar Waldrop

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

05 December 2012 Einar would recommend this property

Liked: Good beds and a decent kitchen

Disliked: The bathrooms

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Julian Harrison

Alone

Backpacking / gap year

25 November 2012 Julian would recommend this property

Liked: Facilities were clean and well maintained. The staff were friendly and helpful. The location was close to all local amenties e.g supermarket and local milkbar. The Globe pub also provided a perfect venue to meet other backpackers with plenty of fun themed nights.

Disliked: Some of the matress's probably needed replacing. Maybe the introduction of a small lamp in rooms where there are no windows.

88.6%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

miran park

Alone

Backpacking / gap year

21 November 2012 miran would recommend this property

Liked: big and organised facilities, bed was comfortable, stayed at 4 beds, good rate..

Disliked: none

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

17 November 2012 Customer would recommend this property

Liked: Great location, lots of help and resources for planning further travels, friendly and knowledgeable staff, decent rooms, very nice large kitchen/eating area, nice lounge to hang out in, movie rooms, computers for use, stocked vending machines and food available.

Disliked: Not a fan of the push showers, but at least they were warm! They advertised a fridge in every room but my dorm was lacking one - the kitchen fridge was just fine, however.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

04 November 2012 Customer would recommend this property

Liked: It was very well set up rooms were good size and clean. Great value for $40

Disliked: The fire alarm going off once at mid night and again at about 5... Over sensitive fire alarms

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Raul Francisco Garcia Canales

With friends / other travellers

Work / volunteering

03 November 2012 Raul Francisco would recommend this property

Liked: close to everything

Disliked: too big

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

20 October 2012 Customer would recommend this property

Liked: in city but huge floor. very close to go many shop. safety each floor has looked like a hotel.

Disliked: staffs are very kind but not enough. eveyone were waiting long times.

54.3%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 20% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Work / volunteering

12 October 2012

Liked: Location.

Disliked: THANKS FOR THE BEDBUGGS I GOT FROM YOUR HOSTEL!!! Internet is very expencive (theres free internet near in Mcdonalds tho). Took them 4hours to check us in, they did not find our booking even tho i had the booking printed out... The kitchen had way to few pots and pans for this size of a hostel (its huge). Room was dark and no air for 32nzd per night..

80.0%
Atmosphere - 100% Staff - 100% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year
Work / volunteering

02 October 2012 Customer would recommend this property

Liked: The staff helps you with everything you need to know about the town.

Disliked: They charge for WI FI

91.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Work / volunteering

28 September 2012 Customer would recommend this property

Liked: Very secure. Nice big kitchen.

Disliked: Bathrooms are a bit small for the number of people.

40.0%
Atmosphere - 20% Staff - 20% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 20% Value - 40%

Customer review

Alone

Backpacking / gap year

27 September 2012

Liked: Good location on Queen Street.

Disliked: Check-in took far longer than necessary, they need to shorten their procedures. The rooms are hit and miss, sometimes you get good roommates but other times you have absolutely terrible ones (messy, inconsiderate, etc). The bathrooms are awful. Shower works for 15 seconds and then you have to turn the water back on. They are more often dirty than not. Not a very good vibe at this hostel at all, I won't be staying there again.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Emad Alshawi

Alone

Business / conference
Work / volunteering

27 September 2012 Emad would recommend this property

Liked: everything was good

Disliked: Emad left no negative feedback.