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Reviews of Base Auckland

Hostel | Level 3, 229 Queen Street, Cnr Queen & Darby Street, Central City Auckland, New Zealand -

79.9% Overall Rating

272 out of 341 customers would recommend this property

Recent review (12/11/2014)

"Locationn is awesome, useful selling of airbus tickets, good functional laundry, clean secure dorms and ample kitchen"

Read all Base Auckland reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines

What's Included

  • Linen

Group booking?

Group of 15 or more traveling to Auckland?

Contact us directly

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79.9%

Overall Rating

272 out of 341 HostelBookers customers said that they would recommend 'Base Auckland'

Atmosphere
73.6%
Location
96.8%
Facilities
76.0%
Cleanliness
76.8%
Staff
74.4%
Value
79.2%
Safety
82.4%
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

bryce nelson

Alone

City break

02 January 2013 bryce would recommend this property

Liked: fun staff, willing to have a joke with you.

Disliked: nothing about the hostel just some of the people in my room where a little inconsiderate.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

kon yock wong

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

28 December 2012 kon yock would recommend this property

Liked: Safe key cards are used, rooms are clean and the central location. Close to Sky Tower, Britomart and town hall along with Civic theatre.. Has a bus stop at the main road. Supermarkets are nearby too. Restaurants and pubs nearby too. Kitchen spacious and clean too.

Disliked: Luggage storage is chargeble. Had booked the same accommodation for 22-23, checked out 24 early to go for Jet boat ride. And had thought its free luggage storage since check out time is 10 am while boat ride is 11 am.

80.0%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 20% Value - 80%

Customer review

Alone

Backpacking / gap year
City break
Partying / nightlife
Relaxation/spa
Sports, adventure or outdoor activities
Visiting friends or family

18 December 2012 Customer would recommend this property

Liked: Bedroom was clean and they had cheap Wifi?

Disliked: Bathrooms were filthy and falling apart.

91.4%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

16 December 2012 Customer would recommend this property

Liked: Location and facitlities were good

Disliked: Very big and a bit confusing at first!

68.6%
Atmosphere - 40% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

05 December 2012

Liked: Very central location.

Disliked: The showers were an absolute joke. You have to keep pressing the button every ten seconds for the water to continue to flow, I say flow, I should say blast. They blast high pressure water out what looks like a broken valve. Also the hostel had that horrible lack of personality that all base hostels have. Its like they converted old office blocks into hostels

68.6%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Einar Waldrop

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

05 December 2012 Einar would recommend this property

Liked: Good beds and a decent kitchen

Disliked: The bathrooms

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Julian Harrison

Alone

Backpacking / gap year

25 November 2012 Julian would recommend this property

Liked: Facilities were clean and well maintained. The staff were friendly and helpful. The location was close to all local amenties e.g supermarket and local milkbar. The Globe pub also provided a perfect venue to meet other backpackers with plenty of fun themed nights.

Disliked: Some of the matress's probably needed replacing. Maybe the introduction of a small lamp in rooms where there are no windows.

88.6%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

miran park

Alone

Backpacking / gap year

21 November 2012 miran would recommend this property

Liked: big and organised facilities, bed was comfortable, stayed at 4 beds, good rate..

Disliked: none

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

17 November 2012 Customer would recommend this property

Liked: Great location, lots of help and resources for planning further travels, friendly and knowledgeable staff, decent rooms, very nice large kitchen/eating area, nice lounge to hang out in, movie rooms, computers for use, stocked vending machines and food available.

Disliked: Not a fan of the push showers, but at least they were warm! They advertised a fridge in every room but my dorm was lacking one - the kitchen fridge was just fine, however.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

04 November 2012 Customer would recommend this property

Liked: It was very well set up rooms were good size and clean. Great value for $40

Disliked: The fire alarm going off once at mid night and again at about 5... Over sensitive fire alarms

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Raul Francisco Garcia Canales

With friends / other travellers

Work / volunteering

03 November 2012 Raul Francisco would recommend this property

Liked: close to everything

Disliked: too big

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

20 October 2012 Customer would recommend this property

Liked: in city but huge floor. very close to go many shop. safety each floor has looked like a hotel.

Disliked: staffs are very kind but not enough. eveyone were waiting long times.

54.3%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 20% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Work / volunteering

12 October 2012

Liked: Location.

Disliked: THANKS FOR THE BEDBUGGS I GOT FROM YOUR HOSTEL!!! Internet is very expencive (theres free internet near in Mcdonalds tho). Took them 4hours to check us in, they did not find our booking even tho i had the booking printed out... The kitchen had way to few pots and pans for this size of a hostel (its huge). Room was dark and no air for 32nzd per night..

80.0%
Atmosphere - 100% Staff - 100% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year
Work / volunteering

02 October 2012 Customer would recommend this property

Liked: The staff helps you with everything you need to know about the town.

Disliked: They charge for WI FI

91.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Work / volunteering

28 September 2012 Customer would recommend this property

Liked: Very secure. Nice big kitchen.

Disliked: Bathrooms are a bit small for the number of people.

40.0%
Atmosphere - 20% Staff - 20% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 20% Value - 40%

Customer review

Alone

Backpacking / gap year

27 September 2012

Liked: Good location on Queen Street.

Disliked: Check-in took far longer than necessary, they need to shorten their procedures. The rooms are hit and miss, sometimes you get good roommates but other times you have absolutely terrible ones (messy, inconsiderate, etc). The bathrooms are awful. Shower works for 15 seconds and then you have to turn the water back on. They are more often dirty than not. Not a very good vibe at this hostel at all, I won't be staying there again.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Emad Alshawi

Alone

Business / conference
Work / volunteering

27 September 2012 Emad would recommend this property

Liked: everything was good

Disliked: Emad left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Shopping
Sightseeing & culture
Sports, adventure or outdoor activities
Work / volunteering

13 September 2012 Customer would recommend this property

Liked: Friendly staff, friendly atmosphere in arrival, good utllilites- kitchen,bathrooms, laundry etc, excellent location. Comfy beds

Disliked: Nothing

62.9%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 60% Value - 80%

Subin Subin

Alone

City break
Family Holiday
Sightseeing & culture

10 September 2012 Subin would recommend this property

Liked: Cheap ..

Disliked: Staffs are not friendly enough.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Sightseeing & culture

04 September 2012 Customer would recommend this property

Liked: Friendly staff, clean room, good services

Disliked: i booked a room with window and i got a room without it, room without window, luggage storage without any tag to idantify the customer

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Work / volunteering

23 August 2012 Customer would recommend this property

Liked: Good value for money, staff are awesome friendly and helpful stayed on for longer.

Disliked: Blankets on bed need a wash

80.0%
Atmosphere - 40% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Regi-Irene Osea

Alone

Relaxation/spa

05 August 2012 Regi-Irene would recommend this property

Liked: The staff are very friendly and the temperature inside the room was very good.

Disliked: The location of the TV was uncomfortable.

62.9%
Atmosphere - 60% Staff - 20% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

30 July 2012 Customer would recommend this property

Liked: We booked on hostel bookers for $15AUD a night - the staff tried to charge us $30NZ for additional nights - no way is this hostel worth that! For $15 it is worth staying here, if you get a decent size room (we stayed in 3 different rooms and the size varied enormously) it isn't so bad. The location is great, right in the centre of town.

Disliked: The staff customer service is ridiculously poor. They are rude and repeatedly failed to authorise our room keys properly so we got locked out. The kitchen is poorly equipped - bring your own forks! Some rooms are very small and the hostel makes you pay to store your luggage. You have to keep pressing the on-button in the shower otherwise it cuts out. And you can't change the temperature - luckily it was warm for me but I've heard from others that it was cold.

42.9%
Atmosphere - 40% Staff - 20% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 20% Value - 20%

Customer review

Alone

City break

13 July 2012

Liked: Location

Disliked: Dirty toilettes, showers and room Not friendly staff, not helpful at all

62.9%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 60% Value - 20%

Customer review

With friends / other travellers

Backpacking / gap year
City break

13 July 2012

Liked: it has a great location, if they could get us some clean drinking cold water, and oil and salt for cooking, we would much appreciated.

Disliked: It's narrow and the air is not fresh, luckily we don't stay in the room all day long. The shower facility were poor, have to push it every 30s to keep the water flowing.