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Reviews of Base Auckland

Hostel | Level 3, 229 Queen Street, Cnr Queen & Darby Street, Central City Auckland, New Zealand -

76.2% Overall Rating

280 out of 351 customers would recommend this property

Recent review (21/05/2015)

Kyla Grasso thinks…

"The beds were comfortable, but the walls are paper thin and the RIDICULOUSLY LOUD nightclub next door did an excellent job making sure we didn't sleep."

Read all Base Auckland reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines

What's Included

  • Linen

Group booking?

Group of 15 or more traveling to Auckland?

Contact us directly

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76.2%

Overall Rating

280 out of 351 HostelBookers customers said that they would recommend 'Base Auckland'

Atmosphere
66.4%
Location
92.0%
Facilities
71.2%
Cleanliness
72.0%
Staff
77.6%
Value
74.4%
Safety
80.0%
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45.7%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 20%
Location - 100% Cleanliness - 20% Value - 20%

Naomi Gormley

Alone

Backpacking / gap year

08 July 2013

Liked: Location

Disliked: Bed bugs which I've photographed and will be posting on trip advisor and other hostel booking sites should the manager not reimburse me for the night of the 7th because I would not stay there. For $8 you can get a continental breakfast… cereals and toast does not constitute a continental breakfast. For $ 8 I suggest you look around town for a better deal.

77.1%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

02 July 2013 Customer would recommend this property

Liked: This hostel is very clean and have a good location if you want to travel the Auckland center. A hostel that try their best to save water and energy, good for our planet.

Disliked: The shower switch is so special...not the usual type. The kitchen is not that good....

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Gabriel Weitz

Alone

Relaxation/spa
Sports, adventure or outdoor activities

18 June 2013 Gabriel would recommend this property

Liked: Great location, good orientation for things to do in Auckland and in the rest of NZ. Huge common areas.

Disliked: Small rooms and not good showers; if you're more into hotel than hostels, this is not your place.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Gareth Reeman

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities
Work / volunteering

08 May 2013 Gareth would recommend this property

Liked: Good, lots of facilities e.g. pool table, sofas, seats, desks, TV rooms, Big canteen, staff know there stuff and are very friendly.

Disliked: Doors are a little broken / badly fitted and loud to close.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jakub Rousek

With friends / other travellers

Backpacking / gap year

26 April 2013 Jakub would recommend this property

Liked: Very nice location, cleanly rooms, everything o.k. Thanks for your intersting :).

Disliked: Absolutelly nothing.

37.1%
Atmosphere - 40% Staff - 40% Facilities - 40% Safety - 20%
Location - 40% Cleanliness - 20% Value - 60%

Steve Davies

With my spouse / partner

Backpacking / gap year

23 April 2013

Liked: If you want a party hostel and be on the booze every night you will like this hostel!

Disliked: No character, is unclean and has no windows in many of the rooms. Is set up for the drinkers and dorms are often untidy and loud due to some of the guests it attracts.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Julie Huang

Alone

Sightseeing & culture

02 April 2013 Julie would recommend this property

Liked: Well organized, my padlock was broken and they had this instrument to break it down. The location is perfect in the city centre

Disliked: I got bitten by bed bugs...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Alexis Hynson

With my spouse / partner

Family Holiday
Shopping
Sightseeing & culture

31 March 2013 Alexis would recommend this property

Liked: The air shuttle from the airport dropped you right outside the front door. Publis transport was also from this stop to the Britomart where trains and buses to all locations could be caught so if finance is a problem the transport system is easy to get too. Food shops and supermarket were also very close. Great place to stay if you want to be centrally located.

Disliked: Nothing staff were friendly and accommodating and there was plenty of facilities on board if you needed them.

74.3%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 60%

Liam Rathbone

With friends / other travellers

Backpacking / gap year

20 March 2013 Liam would recommend this property

Liked: Fantastic location, 2 minute walk from Sky Tower, within 10 minutes walk of all central bars, clubs and shops. Friendly and helpful staff, especially liked Andrew!

Disliked: As with all larger hostels, it lacked any real individual character, and didn't wan't really a good place for meeting people. Wifi is quite expensive and the breakfast option is overpriced.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Gabrielle Jackson

Alone

Backpacking / gap year
Beach / sunbathing
Relaxation/spa

17 March 2013 Gabrielle would recommend this property

Liked: Location

Disliked: Gabrielle left no negative feedback.

62.9%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 40% Value - 60%

Megan Hero

Alone

Business / conference
City break

15 March 2013 Megan would recommend this property

Liked: Location was fantastic. And price for that location almost worth it.

Disliked: Unclean. Terrible crowded, smelly bathrooms with 30sec timer showers. Temperamental lifts and my room key stopped working twice whilst I stayed there for 5 days. Room wasn't ready on arrival, anytime I needed to go to the front desk (eg to get my key reactivated/ check in/check out etc) was in a long line for a long time.

34.3%
Atmosphere - 20% Staff - 20% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 20% Value - 20%

Jens Adema

Alone

Backpacking / gap year

09 March 2013

Liked: Central

Disliked: - unfriendly staff - like to discuss everytime about bookings and rooms - slowest check-in ever!!!!!!!! - loud

51.4%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 20% Value - 40%

Craig Squires

Alone

Backpacking / gap year

09 March 2013

Liked: Nothing

Disliked: It is far far too big, classic example of trying to maximise profit without caring about the quality of the rooms and facilities. 8 floors full to the brim of people, tiny rooms that feel like an office space with no windows, sweaty, uncomfortable and smells. Bathrooms meet looked like they were cleaned One small kitchen for 8 floors worth of people and no clean pans, obviously they say clean your own pans but lets be honest no one does that. My bed wasn't made web after I aske 3 times. If you don't care about where you stay and are just looking for a bed a your be drunk an hungover stay here, otherwise avoid as I felt like I was falling ill

65.7%
Atmosphere - 40% Staff - 80% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 80% Value - 60%

Catherine Curran

With friends / other travellers

Backpacking / gap year

16 February 2013 Catherine would recommend this property

Liked: Location perfect for the station, staff friendly and helpful, 24 hour reception,

Disliked: Catherine left no negative feedback.

88.6%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Fernando Blanco Meza

With friends / other travellers

Backpacking / gap year

13 February 2013 Fernando would recommend this property

Liked: Very central, good facilities like travel agency, tv room, big kitchen, big common area, etc

Disliked: no free wi fi but this is maybe a country thing

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 40% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year
Beach / sunbathing
Family Holiday
Sightseeing & culture
Sports, adventure or outdoor activities

12 February 2013 Customer would recommend this property

Liked: Great olacement, close to harboure and city center .

Disliked: Not really clean- showers. One toilet per floor only.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

charlene galea

With friends / other travellers

Backpacking / gap year
City break
Partying / nightlife

12 February 2013 charlene would recommend this property

Liked: The staff were so friendly and so helpful There was lots on offer - travel desk, cheap wifi, big kitchen, plenty of showers, cheap drinks at the bar

Disliked: The beds were really uncomfatable, like springs digging in ya, They need to replace a few matresses. The were alot of signs around about saving water, yet most of the bathroom taps and some showers leaked water.

74.3%
Atmosphere - 20% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Visiting friends or family

11 February 2013

Liked: Location

Disliked: It doesn't encourage meeting people, no atmosphere, kitchen is yuck and no alcohol allowed.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 80% Value - 60%

Katherine Stephenson

Alone

Backpacking / gap year
Work / volunteering

06 February 2013

Liked: .

Disliked: .

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Visiting friends or family

01 February 2013 Customer would recommend this property

Liked: location

Disliked: Too many beds in dorms

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

30 January 2013 Customer would recommend this property

Liked: Location is really good.

Disliked: Showers are unclean.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Tarran Sanders

With friends / other travellers

Backpacking / gap year

30 January 2013 Tarran would recommend this property

Liked: amazing location, lots going n, very helpful staff, clean, feels safe

Disliked: --

74.3%
Atmosphere - 40% Staff - 100% Facilities - 100% Safety - 40%
Location - 100% Cleanliness - 40% Value - 100%

Customer review

Alone

Backpacking / gap year
Partying / nightlife
Visiting friends or family

24 January 2013 Customer would recommend this property

Liked: The location was excellent and the prices are reasonable. Also the ability to access the internet at anytime, even though you're charged for it. The beds/bedding are relatively comfortable as well, the rooms are air conditioned so I had really good sleeps.

Disliked: Someone from off the street was allowed in and stole things from a room. The rooms are like isolated cubicles and the washrooms aren't looked after enough. Also the showers resembles those that would be in a prison. The only social part of the hostel is the common area/reception and then globe bar next door, but there aren't enough advertisements to get people together to socialise in a group like a pub crawl.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Mateus Dourado

Alone

Backpacking / gap year

22 January 2013 Mateus would recommend this property

Liked: Location! Safety! Cleanliness!

Disliked: Have to pay to use the luggage storage...

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Events / festivals

18 January 2013 Customer would recommend this property

Liked: It was clean and secure and in a very central location where everything was within walking distance

Disliked: Some of the lights in the toilets weren't working