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Reviews of Heart of Amsterdam

Hostel | Oudezijds Achterburgwal 120, Amsterdam, Netherlands 1012DT

78.1% Overall Rating

803 out of 937 customers would recommend this property

Recent review (26/01/2015)

"The Heart of Amsterdam Hostel was absolutely great. It was in a perfect location to get anywhere, about a 10 minute walk from all touristy things and right on the red light district which meant it was near to loads of…"

Read all Heart of Amsterdam reviews

Facilities

  • Credit cards accepted
  • No curfew
  • Free city tour
  • Secure lockers
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk

Purchasable Extras

  • Breakfast USD 3.29

What's Included

  • Luggage Room
  • Linen
  • Towel

Important Information

*The hotel reserves the right to pre-authorize credit cards 10 days prior to arrival. In case of declined credit card your reservation is not guaranteed The city tax will increase to 5.5% from 1st January 2013, and need to pay on arrival upon check-in. Customers can cancel their reservation free of charge up to 2 days before arrival (local time 0:00 o’clock). Payments made to HostelBookers are non-refundable. We accept groups of maximum 20 people. Reservation comes with more than 20 people, the hotel reserves right to cancel the reservation and no refund for deposit. Thus, please contact hotel first before you book for a larger group.

Group booking?

Group of 15 or more traveling to Amsterdam?

Contact us directly

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78.1%

Overall Rating

803 out of 937 HostelBookers customers said that they would recommend 'Heart of Amsterdam'

Atmosphere
73.6%
Location
89.6%
Facilities
72.8%
Cleanliness
76.0%
Staff
82.4%
Value
71.2%
Safety
80.8%
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74.3%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

05 January 2010 Customer would recommend this property

Liked: Nice place to stay ... very good location !!!There is no fun in the Hostel but since you are in Amsterdam go have some fun outside the Hostel.

Disliked: Customer left no negative feedback.

60.0%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 40% Value - 40%

Customer review

03 January 2010 Customer would recommend this property

Liked: It was good that the hotel is in the center, but it should not disturb you that it is in the middle of the red light district. The people and the room were ok, but they didnt clean our room during the hole time we've been there. I enjoyed very much that it was allowed to smoke in the room.

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 80% Value - 60%

Michail Khan

03 January 2010 Michail would recommend this property

Liked: Great place to meet people. Located literally in the heart of Amsterdam.

Disliked: Michail left no negative feedback.

60.0%
Atmosphere - 60% Staff - 20% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Alana Karathanasis

27 December 2009

Liked: The staff here were really terrible. I never thought that the staff at a hostel would have such a big impact on my stay there but they did. Our electricity was out for a day and a half before they moved us to a new room. They kept sending people to fix it then not actually checking that it worked! So we'd get to our room and it was completely dark. The rooms were dim anyway so it was really annoying. The location was ok, right on the main street of the Red Light District. Pretty full on area to be staying in though. It was clean enough and the cleaning staff were actually really nice! Alot nice than the guys/girls at reception who just didn't care about the people paying to stay there at all.

Disliked: Alana left no negative feedback.

80.0%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

23 December 2009

Liked: Relaxed atmostphere, staff was chill, it is within the red light district right around around the corner from red lights and nearby to coffee shops, clean but could be cleaner, good breakfast; toast with jam, butter and honey, plenty of hard boiled eggs, cereal, coffee, and water, the room was tucked away into the building but if a theif really wanted to come get your stuff he probably could... unless you lock your valuables in the small locker, the people in my room were really nice and well happy to chat, had a nice overall experience, except for the room was too hot (ventilation problem?) and for a tuesday night it was pretty noisy outside

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Pedro Miguel Ramos

15 December 2009 Pedro would recommend this property

Liked: Mainly the location and the cleanliness.

Disliked: Pedro left no negative feedback.

65.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

10 December 2009 Customer would recommend this property

Liked: localizacion

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

06 December 2009 Customer would recommend this property

Liked: Great location, good breakfast.. only problem was one of the staff. a man with the grey bit of hair at the front, he's extremely rude for no reason all the time.

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

30 November 2009 Customer would recommend this property

Liked: pretty average hostel but i was hoping for something a little more social in amsterdam.. there was a "common room" where breakfast was served but it was basically just the lobby where you walk in. Fairly clean but there was no soap in the bathroom all weekend. Towels are provided (you get new each day) but you will need to pay 10 euro to use their lockers since they have some sort of special magnetic key thing. also, this hostel is right in the red light district, so if you dont feel comfortable with that this is not the place for you.

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

sandra huvenne

22 November 2009 sandra would recommend this property

Liked: WELL WE STAY HERE OFTEN AND THIS TIME INTERNET WAS NOT WORKING AND .TV IN ROOM WAS BROKEN SO IT WAS NOT THAT PLEASANT OF A STAY !!

Disliked: sandra left no negative feedback.

77.1%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

20 November 2009 Customer would recommend this property

Liked: location is awesome. other things ok.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

20 November 2009 Customer would recommend this property

Liked: Heart of Amsterdam was great place in very center of city. We stayed at 12-people dorm and all went well. We liked the place very much.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

15 November 2009 Customer would recommend this property

Liked: Sadly, I was sick the entire duration of my stay in Amsterdam, but the staff were so friendly, helpful and caring. They really helped me and did all that was possible to make me feel better. It was also in great location, situation right in the centre of the red light district with a beautiful view of the canal. I would highly recommend this place. The breakfast was good, but the wifi was down and had been for the past week. It would be hard to find an immaculate hostel in regards to cleanliness and other benefits that a hotel offers, but this hostel was a perfect fit for what I wanted.

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

15 November 2009 Customer would recommend this property

Liked: Right in center of RL district, it is a hostel with a disctinct movie character, good rooms and a nice breakfast.

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 40% Value - 100%

Customer review

10 November 2009 Customer would recommend this property

Liked: Cheap and convenient place.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

10 November 2009 Customer would recommend this property

Liked: location, tv in rooms, clean bathrooms

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

09 November 2009 Customer would recommend this property

Liked: Good location, clean rooms, acceptable beds

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Jacques Laverman

02 November 2009 Jacques would recommend this property

Liked: A brilliant location for Amsterdam and the whole movie theme of the Hostel was great. Just reminder to bring your earplugs as the Red Light District gets loud in the evening when you might want to sleep. Just one bad point: the 7 sleeper room we stayed in had 2 windows but they could not open so the room's ventilation did not exist.

Disliked: Jacques left no negative feedback.

40.0%
Atmosphere - 40% Staff - 20% Facilities - 20% Safety - 40%
Location - 80% Cleanliness - 40% Value - 40%

Rachel Wasser

02 November 2009

Liked: This was one of the worst hostels we've stayed at...the staff so was so not helpful they actually made my life more difficult..the wifi didn't work, the bathrooms/showes were unusable and they actually charge 5 euros for use of lockers. there's one key per room and people coming in and out so lockers would really be helpful. beds seemed clean and were pretty comfortable, breakfast was pretty good but everything else was so miserable none of these seemed like a consolation. Definitely buy a map of amsterdam before you attempt to find the hostel and be prepared for a crowd of 19 yr old american backpackers with no hostel etiquette.

Disliked: Rachel left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Sonja Grueninger

31 October 2009 Sonja would recommend this property

Liked: It is really clean. No need for flipflops in the shower and the rooms are beautifully decorated

Disliked: Sonja left no negative feedback.

88.6%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

30 October 2009 Customer would recommend this property

Liked: Nice place to stay!

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Briony Williamson

29 October 2009 Briony would recommend this property

Liked: the beds were actually good and having an ensuite was great. lockers for each person is always a plus and the roo,s are cleaned daily and given fresh towels. very i,pressed

Disliked: Briony left no negative feedback.

74.3%
Atmosphere - 100% Staff - 20% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

28 October 2009 Customer would recommend this property

Liked: Breakfast was amazing!

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

27 October 2009 Customer would recommend this property

Liked: The location was excellent. Breakfast was awesome. But if your looking to smoke (anything) this is not the Hostelyou want. They have a no smoking policy.

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

23 October 2009 Customer would recommend this property

Liked: Fantastic location

Disliked: Customer left no negative feedback.