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Reviews of Heart of Amsterdam

Hostel | Oudezijds Achterburgwal 120, Amsterdam, Netherlands 1012DT

81.8% Overall Rating

789 out of 920 customers would recommend this property

Recent review (18/07/2014)

ATINA CHANG thinks…

"Literally in the HEART of Amsterdam, in the Red Light District. You can see brothels from the window if you're on the street side. GREAT staff, better than I expected!"

Read all Heart of Amsterdam reviews

Facilities

  • Credit cards accepted
  • No curfew
  • Free city tour
  • Secure lockers
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk

Purchasable Extras

  • Breakfast USD 4.04

What's Included

  • Luggage Room
  • Linen
  • Towel

Important Information

*The hotel reserves the right to pre-authorize credit cards 10 days prior to arrival. In case of declined credit card your reservation is not guaranteed The city tax will increase to 5.5% from 1st January 2013, and need to pay on arrival upon check-in. Customers can cancel their reservation free of charge up to 2 days before arrival (local time 0:00 o’clock). Payments made to HostelBookers are non-refundable. We accept groups of maximum 20 people. Reservation comes with more than 20 people, the hotel reserves right to cancel the reservation and no refund for deposit. Thus, please contact hotel first before you book for a larger group.

Group booking?

Group of 15 or more traveling to Amsterdam?

Contact us directly

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81.8%

Overall Rating

789 out of 920 HostelBookers customers said that they would recommend 'Heart of Amsterdam'

Atmosphere
79.2%
Location
89.6%
Facilities
76.0%
Cleanliness
84.8%
Staff
84.0%
Value
77.6%
Safety
81.6%
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80.0%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

12 February 2010 Customer would recommend this property

Liked: I liked the location of it

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Nathalie Berger

05 February 2010 Nathalie would recommend this property

Liked: THE GOOD: The rooms were very clean, the water pressure is incredible (although the water wasn't the hottest), the bathrooms are modern, the rooms are cleaned daily, new towels are provided daily, the bed set-up (with reading light, shelf, wall socket behind every bed) is excellent, location is very convenient, and the freebies: free wifi, free internet ( there's a laptop in the lobby you can use), free linen, free towels, free breakfast and free printing (just email them and they'll happily print them for you). The lockers in the room lock electronically (you get a little key).THE NOT-SO-GOOD: even though it was early Feb and early in the week, it was very noisy. We had a bunch of really loud people up at all hours shouting, laughing and playing music in the room next to us and the paper thin walls meant we heard everything. There are lockers in the room, but they cost €5 (plus a €5 deposit) which I would have liked to know beforehand AND they are ridiculously long and narrow (useless unless you've got a suitcase; no chance of any backpacks fitting). Also, there's only one key per room, so the last person to leave the room has to lock up and drop it off at the desk (actually it didn't cause any problems; plus, there's always someone at the front desk if someone does walk off with it by accident). I stayed in a private room on the last night and beyond not having to share it, there were no additional perks, so unless privacy is a big deal for you or there are three of you, the shared rooms are better value.

Disliked: Nathalie left no negative feedback.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

05 February 2010 Customer would recommend this property

Liked: Nicely themed rooms, smelt a bit like cigarette at sometimes, prob due to the thin rooms, but overall a good place.

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Robert Evans

26 January 2010 Robert would recommend this property

Liked: very well kept for a hostel, great location on Achturburgwal, right beside the ladies :D and waffleshops

Disliked: Robert left no negative feedback.

80.0%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

25 January 2010 Customer would recommend this property

Liked: The location was great, in the middle of Red Light District and Dam.

Disliked: Customer left no negative feedback.

54.3%
Atmosphere - 60% Staff - 20% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 40% Value - 60%

Pablo Pinés

24 January 2010 Pablo would recommend this property

Liked: The breakfast was not bad

Disliked: Pablo left no negative feedback.

71.4%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 20% Value - 80%

Customer review

20 January 2010 Customer would recommend this property

Liked: The breakfast, location and the in room safe

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

18 January 2010 Customer would recommend this property

Liked: This hostel is brilliant for young people, myself and 5 friends stayed in the 6 man dormitory and i have no complaints. The location was good as it only takes 5-10 mins walk to get to dam square so you have a wide choice of coffee shops to choose from, also the fact it was smoking friendly made it for us. I will definatley be coming back.

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

vanessa marza lopez

18 January 2010 vanessa would recommend this property

Liked: THE LOCATION AND THE PRICE!!

Disliked: vanessa left no negative feedback.

74.3%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Catriona Daly

16 January 2010 Catriona would recommend this property

Liked: location was great, u got ur own locker (had to pay), every bed had night light and shelf...i think the ppl u meet or are with would really be the deciding factor for this place...free breakfast was good, all u can eat toast and cereal buffet.

Disliked: Catriona left no negative feedback.

80.0%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

12 January 2010 Customer would recommend this property

Liked: They have revamped the place in a Hollywood Movies theme - quite interesting. We had a 3 bed ensuite - was fine... beds were comfortable - shower was nice and hot. The building is quite old but I think you get that with most hostels in Amsterdam. The price wasnt too bad - same with all the other accomodations in Amsterdam. The location was really really good - close to everything. Breakfast was simple - various breads/jam/juice/cereal/tea-coffee/cheese/meats/boiled eggs.... Would recommend to bugdet travellers :)

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 100% Staff - 20% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

12 January 2010 Customer would recommend this property

Liked: the breakfast is bad but apart from that very fun and value for money

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

10 January 2010 Customer would recommend this property

Liked: Great, helpful, super open people here. Ready to make friends and help a sister out.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

07 January 2010 Customer would recommend this property

Liked: the location is amazing. right in the thick of the action

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

05 January 2010 Customer would recommend this property

Liked: Nice place to stay ... very good location !!!There is no fun in the Hostel but since you are in Amsterdam go have some fun outside the Hostel.

Disliked: Customer left no negative feedback.

60.0%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 40% Value - 40%

Customer review

03 January 2010 Customer would recommend this property

Liked: It was good that the hotel is in the center, but it should not disturb you that it is in the middle of the red light district. The people and the room were ok, but they didnt clean our room during the hole time we've been there. I enjoyed very much that it was allowed to smoke in the room.

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 80% Value - 60%

Michail Khan

03 January 2010 Michail would recommend this property

Liked: Great place to meet people. Located literally in the heart of Amsterdam.

Disliked: Michail left no negative feedback.

60.0%
Atmosphere - 60% Staff - 20% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Alana Karathanasis

27 December 2009

Liked: The staff here were really terrible. I never thought that the staff at a hostel would have such a big impact on my stay there but they did. Our electricity was out for a day and a half before they moved us to a new room. They kept sending people to fix it then not actually checking that it worked! So we'd get to our room and it was completely dark. The rooms were dim anyway so it was really annoying. The location was ok, right on the main street of the Red Light District. Pretty full on area to be staying in though. It was clean enough and the cleaning staff were actually really nice! Alot nice than the guys/girls at reception who just didn't care about the people paying to stay there at all.

Disliked: Alana left no negative feedback.

80.0%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

23 December 2009

Liked: Relaxed atmostphere, staff was chill, it is within the red light district right around around the corner from red lights and nearby to coffee shops, clean but could be cleaner, good breakfast; toast with jam, butter and honey, plenty of hard boiled eggs, cereal, coffee, and water, the room was tucked away into the building but if a theif really wanted to come get your stuff he probably could... unless you lock your valuables in the small locker, the people in my room were really nice and well happy to chat, had a nice overall experience, except for the room was too hot (ventilation problem?) and for a tuesday night it was pretty noisy outside

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Pedro Miguel Ramos

15 December 2009 Pedro would recommend this property

Liked: Mainly the location and the cleanliness.

Disliked: Pedro left no negative feedback.

65.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

10 December 2009 Customer would recommend this property

Liked: localizacion

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

06 December 2009 Customer would recommend this property

Liked: Great location, good breakfast.. only problem was one of the staff. a man with the grey bit of hair at the front, he's extremely rude for no reason all the time.

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

30 November 2009 Customer would recommend this property

Liked: pretty average hostel but i was hoping for something a little more social in amsterdam.. there was a "common room" where breakfast was served but it was basically just the lobby where you walk in. Fairly clean but there was no soap in the bathroom all weekend. Towels are provided (you get new each day) but you will need to pay 10 euro to use their lockers since they have some sort of special magnetic key thing. also, this hostel is right in the red light district, so if you dont feel comfortable with that this is not the place for you.

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

sandra huvenne

22 November 2009 sandra would recommend this property

Liked: WELL WE STAY HERE OFTEN AND THIS TIME INTERNET WAS NOT WORKING AND .TV IN ROOM WAS BROKEN SO IT WAS NOT THAT PLEASANT OF A STAY !!

Disliked: sandra left no negative feedback.

77.1%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

20 November 2009 Customer would recommend this property

Liked: location is awesome. other things ok.

Disliked: Customer left no negative feedback.