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Reviews of Riad Zitoune Youth Hostel

Hostel | 91, Derb Jdid. Riad Zitoune, Laqdim., Marrakech, Morocco 40000

73.0% Overall Rating

66 out of 78 customers would recommend this property

Recent review (09/01/2014)

"The only thing to like about it was the price, but even that was not worth it! There are much better cheaper options in better locations."

Read all Riad Zitoune Youth Hostel reviews

Facilities

  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Wheelchair accessible

Purchasable Extras

  • Airport Pickup USD 17.62
  • Towel USD 1.17

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Group booking?

Group of 15 or more traveling to Marrakech?

Contact us directly

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73.0%

Overall Rating

66 out of 78 HostelBookers customers said that they would recommend 'Riad Zitoune Youth Hostel'

Atmosphere
72.8%
Location
76.0%
Facilities
64.0%
Cleanliness
74.4%
Staff
71.2%
Value
76.8%
Safety
76.0%
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

13 October 2010 Customer would recommend this property

Liked: One is indeed honored to stay in this *riad.One is indeed honoured to be qble to stay in such a hostel It zas beautiful;peaceful;and our hostess was most gracious, We were very well cared for and I highly recommend this hostel

Disliked: Nothing to say

71.4%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 100%

Pedro Cansado Carvalho

With a large group / tour

City break

30 August 2010 Pedro would recommend this property

Liked: The beds are good. The environment is also good.Good value for money.

Disliked: Showeres are weak. No air condicioning.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture
Shopping

08 August 2010 Customer would recommend this property

Liked: the lady who owns the hostel is lovely, she speaks perfect english and is so helpful and caring. we felt very safe staying there as the front door was kept locked and there was no need to hide or lock up valuables. the building is traditionally moroccan and is really nice, the location is great as well, its so close to the main square.

Disliked: its quite difficult to find, especially when being hassled by moroccans who want paying to show you the way, it would have been helpful if it was better signposted.

34.3%
Atmosphere - 20% Staff - 40% Facilities - 40% Safety - 20%
Location - 40% Cleanliness - 40% Value - 40%

Customer review

With friends / other travellers

Backpacking / gap year

28 July 2010

Liked: The property was so bad that it made a talking point and opportunity to get to know others.It had a refrigerator.The cleaning ladies are nice.Pillows are huge.

Disliked: No ceiling fans or fans whatsoever, which is intolerable during the summer heat. It is undergoing some renovation now so the water supply and wifi gets cut off now and then. Toilets are dirty with little ventilation and there are only 3 showers. If you're lucky, 1 is working. The lady owner did not want to let us place our bags for free in the hostel even though we were going on a desert tour and would not be spending a night in the hostel. She wanted to charge us for that night. Only on further negotiation did she agree. No tourist maps provided. Absolutely, the worst hostel ever.

80.0%
Atmosphere - 100% Staff - 100% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 60% Value - 100%

Customer review

19 June 2010 Customer would recommend this property

Liked: I like the staff mostly, there is lack of hot water

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

01 June 2010 Customer would recommend this property

Liked: Its a beautiful traditional house with nice decor and very quiet, despite being close to the main square. The toilets are among the best I saw in Morocco and I didn't have too much of a problem "showering" under the cold water nozzle (all three showers were broken and there was no hot water). Great price; I would definitely recommend to people who like the security of a booking before arrival

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 60% Value - 100%

Balázs Nehéz

19 May 2010 Balázs would recommend this property

Liked: Really hard to find for the first time, so print the map! Try to avoid those 'volunteer' guides happily joining you near Djemaa Lfna Square as they will ask (arrogate) a notable sum of dirhams for their unasked assistance finally. But the host and the locals are happy to hint, feel free to ask.The hostel is nice anyway and a good value.

Disliked: Balázs left no negative feedback.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 100%

Richard Griffiths

02 April 2010 Richard would recommend this property

Liked: Very close to the main square. The temperture was kept cool throughout the day.

Disliked: Richard left no negative feedback.

74.3%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

31 March 2010 Customer would recommend this property

Liked: It was in a great location (really close to the medina) and there were a lot of places close by to do shopping.

Disliked: Customer left no negative feedback.

48.6%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 20%
Location - 40% Cleanliness - 60% Value - 60%

Customer review

11 February 2010 Customer would recommend this property

Liked: Um in die Location zu kommen , und das zu Fuss und allein ,muss man abenteuerliche Wege gehen, Leute befragen, die dann energisch ein Entgeld verlangen...ein Gang wie im Irregarten, sogar Sackgassen bin ich gegangen,die Dorm-Betten in den Raeumen stehen so eng dass man den anderen Leuten an den Fuessen kitzeln kann...Sitzen nur auf den Betten moeglich ,Klamotten wohin???, sonst kein Platz im Raum, habe aus diesen Gruenden Location gewechselt

Disliked: Customer left no negative feedback.

54.3%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

09 February 2010 Customer would recommend this property

Liked: Internet was free, showers were awful!!!

Disliked: Customer left no negative feedback.

48.6%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 60%
Location - 40% Cleanliness - 40% Value - 40%

Customer review

08 February 2010 Customer would recommend this property

Liked: Simple and affordable place to stay. Only got hot water for the first day I arrived. Slow connection for internet. No toilet paper in the bathroom. Plenty of blankets to keep warm though.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

06 February 2010 Customer would recommend this property

Liked: the ambiance and owner

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 60% Value - 60%

victoria rebollo prats

06 February 2010 victoria would recommend this property

Liked: Helpfull staff. Good location.

Disliked: victoria left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

17 January 2010 Customer would recommend this property

Liked: I stayed in early January 2010 for three nights. A very enjoyable stay. The lady who runs the place is fluent in French and speaks English extremely well. Very kind and helpful and never hesitated to go open the door for me (which was quite frequent!) She even let me pay in Euros when I had a bank issue last-minute! There’s one or two other ladies (who speak French) around during the day.Toilets with seats, even if their doors are a tight squeeze (I just closed the shutters slightly; no one could actually see me). Did not use showers, unsure if hot water works in winter. Included a TV and a computer to share in lobby. No alcohol, tobacco or narcotics allowed in rooms (I snuck in bottles of wine that I was taking with me, but they were unopened. I think she saw). You can go look on roof but it’s nothing special (can see Atlas mountains though).The place is clean and nice. No bedsheets but plenty of blankets. Less-than-five minute walk from the Katoubia (huge minaret tower) and the Jemâa el Fna (main square). I liked the location because it wasn’t too close to the madness (so not noisy) and was not too dodgy at night (one of the more secure areas of the city). One of the few places in Morocco with shared rooms (so you don’t have to buy your own separate room).My only advice would be to get the map! It’s on this site and she sends you a copy of it. Print it, trace it or even take a picture of it with your digital camera – it’s confusing to find at first!

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

03 January 2010 Customer would recommend this property

Liked: The lady is very helpful and speak perfect Ebglish. Very clean but hot water shower is not working.

Disliked: Customer left no negative feedback.

45.7%
Atmosphere - 20% Staff - 20% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 80% Value - 20%

Customer review

25 December 2009

Liked: There was a small seating area downstairs, but it was pretty dreary. The hostess completely changed her tone when I asked for sheets. She became very aggressive and started ranting and raving. We were spending the next night in the Equity Point, this was a useful comparison for value for money!! The bathroom was tiny. You could barely sit on the loo without crashing your knees into the door. There was no loo paper and a water spray which did not work. With all due respect, however, if the hostess is catering for Western tourists we are used to loo paper. The bathroom had three loos, two washbaisins and two showers crammed into a space of about two metres by four metres. It was not a pleasant experience. I would not recommed this hostel.

Disliked: Customer left no negative feedback.

57.1%
Atmosphere - 60% Staff - 100% Facilities - 20% Safety - 40%
Location - 100% Cleanliness - 40% Value - 40%

Jonathan Duchesne

23 December 2009

Liked: Cold, Cold, Cold at winter time. You need to ask for extra blankets but they are free. Wi-Fi was not working the first night, but the lady got it solved the day after. There is hot water in the showers, but you have to make the water run for a while and you can only go 1 person at the time eventhough there is 3 showers. No toilet paper in the bathrooms. No access to the terrace and only the 1 st floor was occupied when I got there, wich makes it difficult to meet interesting people. You cannot smoke or drink inside the hostel.

Disliked: Jonathan left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

18 December 2009 Customer would recommend this property

Liked: good

Disliked: Customer left no negative feedback.

48.6%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 60%
Location - 40% Cleanliness - 60% Value - 40%

Shokouhmand Torabi

09 December 2009

Liked: For the price you pay for a bed in this property you can find a cheaper room in one of the hotels on the main street. The hostel is a fair bit away from the main square in Madina ( a good 10 min walk in narrow streets). The main owner doesn't speak any English and if you don't speak either Arabic or French you've got a bit of a problem. There is a girl who works there in the evenings she speaks English and can help you with stuff. Showers aren't usually hot. I recommend using a hotel in the main street or another hostel.

Disliked: Shokouhmand left no negative feedback.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

03 December 2009 Customer would recommend this property

Liked: In general, the hostel is good, as it's clean, well located and cheap. But unfortunately, you can't expect to have a hot (not even warm) shower any time you want, once the water is cold sometimes. Furthermore, there's only one person who speaks English which means if you don't speak French or Arabic, you'll have to use mimic to deal some matters.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Gatis Lusis

21 November 2009 Gatis would recommend this property

Liked: really nice accomodation. Perfect location, very friendly and helpful staff! perfect place to staying in Morocco

Disliked: Gatis left no negative feedback.

71.4%
Atmosphere - 60% Staff - 100% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 60% Value - 100%

Ewa Boinska

18 November 2009 Ewa would recommend this property

Liked: The location is absolutely wonderful, though it's not so easy to get there. To everyone who wants to go there, remember not to give taxi drivers more than 60 GHM!

Disliked: Ewa left no negative feedback.

77.1%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

18 November 2009 Customer would recommend this property

Liked: It was in a really interesting, though hard to find, location. And it was very cheap.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

28 October 2009 Customer would recommend this property

Liked: It was everything ok. No fun possible with an big letters that say: "Alcohol and cigarettes strictly forbiden" and "Hostel closes at midnigth". Nevertheless for me it was perfect. Nice people and very good location. About the location: ask the owners how to get there from the FNA square. It is pretty close but it was not easy to find.

Disliked: Customer left no negative feedback.