Reviews of Hostel Quetzal

Orquideas Street 10, Cancun, Mexico CP 75505

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Customer Reviews & Ratings

84.3%

94 out of 103 HostelBookers customers said that they would recommend 'Hostel Quetzal'

Atmosphere
92.0%
Location
76.8%
Facilities
78.4%
Fun
86.4%
Staff
91.2%
Cleanliness
76.8%
Safety
87.2%
Value
85.6%

Customer Reviews: What did customers think about Hostel Quetzal?

What was the best part of your stay?
Date Hostel Quetzal Customer Reviews Overall Rating
18 November 2009
Customer review

The hostel is a large house that has been converted so it has a homey apnosphere.

92%
04 November 2009
Robert Charlton

the staff were good and helpful. but the dorm is a hole with rubbish lockers. stay at hostel mayapan in the zona hotelera its really nice and located in the only place in cancun worth going to. downtown is rubbish

50%
04 November 2009
Customer review

The people running the hostel are lovely, particularly Joshua and Eduardo. They are helpful and go out of their way to make sure people feel welcome.

97%
26 October 2009
Customer review

it was absolutely great place to stay, one of the most beautiful places i have ever stayed in...the staff is very friendly and helpful, there is a big breakfast with egges, cereals and fruits served on a cosy garden pation..free internet, great atmosphere! I would 100% recommend this place...

97%
25 October 2009
Peter Reid

Very friendly staff, great social place to meet people. Great atmosphere.

87%
15 October 2009
Customer review

Friendly staff, securitylockers, good place to meet other travellers. Not very nice bathrooms, but free internet and TV, garden, etc.

80%
13 October 2009
Customer review

the staff were extremely friendly and helpful and also multilingual!!! they gave us a great introduction to cancun and made it extremely easy.

95%
06 October 2009
Rachel Jarrett

Staff are brillant, would do anything to help. We had a lovely private room, very comfortable and clean. Just a shame it wasnt nearer to the beach.

87%
28 September 2009
Customer review

Was really great fun at all. Especially the breakfast was very fresh and delicious :-)

90%
27 September 2009
Customer review

Very friendly staff, Comfortable & Clean rooms with AC.

92%
22 September 2009
Customer review

Friendly staff, large private room with homely feel.

95%
25 August 2009
Nicholas Ellis

The Staff are fantastic, will go out of their way to help & are happy to offer advice and opinions, which made for a really good friendly atmosphere.

95%
11 August 2009
Customer review

The building the hostel is in is quite interesting. There is a garden in back and a nice area for tanning on the roof. In general it was a likeable hostel.

87%
03 August 2009
kevin bowen

Nice place to stay in Cancun, with good ammentities and a good setup. Unfourtunately the staff charged almost double the price for the Whale sharks swim and for the Chichen Itza tour (should be 1100-1300 & 400-600 pesos respectively), which ruined the experience slightly when i found out how much more i paid than everyone else. Unfourtunately i also lost clothes while i stayed at this hostel which i found upsetting, which some staff went out of their way to resolve and genuinly wanted to rectify the situation (but were ultimately unable to), while others seemed to not put in as much effort when they had direct responsibility for the occurence. I would not recommend this hostel based on my poor experience there and what it ultimately cost me, however with this bit of info, im sure others would be able to do better there than i did.

70%
01 August 2009
Customer review

nice and the location is very good

80%
22 June 2009
Raquel Lopez Guillen

The atmosphere of this hostel was great and the location and staff assistance was also excellent. It is a beautiful hostel with every facility ans service you need while backpacking.

97%
02 June 2009
Natalie Cuthew

The room was beautiful, the location was great for the bus station and the staff were really nice and friendly.

97%
08 May 2009
esmeralda domenech

Really nice entry...and the room is perfect. Everything is perfect.Nice place in Cancun

100%
06 May 2009
Nicholas Jones

Great staff, free breakfast in the morning. Best hostel I have ever stayed at

97%
26 April 2009
Customer review

Very colourful, quiet place! Great start for my trip! The staff are wonderful, very friendly, helpful and go out of their way to make your stay comfortable. They also sometimes host free cocktail, beer nights etc. I stayed longer than expected!

97%
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