HostelBookers Logo
Website feedback

Reviews of Hostel Quetzal Cancun Hostel

CALLE ORQUIDEAS 10, MZA.14, SM 22., CANCUN, QUINTANA ROO, Cancun, Mexico

Atmosphere 86%

Cleanliness 74%

Facilities 78%

Location 76%

Safety 81%

Staff 80%

Value 82%

What's Included

  • Breakfast
  • Linen
  • Towel

Facilities

  • Air conditioning
  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bar
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Cable TV
  • Cafe
  • Ceiling fan
  • Common Room
  • Currency Exchange
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meals available
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Restaurant
  • Steam room
  • Swimming Pool
  • Tours/Travel Desk
  • Towels Included

Purchasable Extras

  • Airport Pickup 31.22USD
  • Luggage Room 2.67USD

Important Information

Check in 3pm, you may leave us your bags in storage and use the facilities and meet our guests meanwhile we prepare your bed.

Check out 11am. Late checkout available for 75 pesos.

Dinner and Breakfast are included. Free tequila toast at dinner.

24hour reception

Credit cards or cash accepted on arrival. Mexican pesos or US dollars.

Cancellation Policy one day before

Drinking your own alcohol is not permitted.

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 12:30

Policies

  • Credit Cards Accepted
  • No Curfew
  • Taxes Included

Group booking?

Group of 15 or more traveling to Cancun?

Contact us directly

Atmosphere 86%

Cleanliness 74%

Facilities 78%

Location 76%

Safety 81%

Staff 80%

Value 82%

Showing 81-90 of 123 reviews

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
05 Mar 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Events / festivals

Liked: Good hostel very friendly

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
24 Feb 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Beach / sunbathing, Partying / nightlife

Liked: I read the incredibly positive reviews on this site before choosing this hostel and I figured they would be too positive but after staying here for a week I can only say that this is the best hostel I stayed at! It is really valuable that this hostel provides dinner at night to all hostel guests. Apart from the fact that the food was absolutely great, it really was a time where all hostel guests assembled and enjoyed the dinner on the terrace. It was a great way to meet the other guests and make evening or day plans. The dorm was pretty big but it was clean and safe. There are good private rooms thoughThe hostel organizes club tours (all you can drink for about 45 USD in the major clubs) and often arranges table service and transportation to the club. Also the hostel facilitates tours to major historic sites in the Yucatan area

Disliked: Basically nothing! Some minor points:Note that this hostel is not located in the Hotel Zone (where the beach and nightlife is) but the R1 bus runs about every 5 min 24/7 from downtown Cancun and within 10-15 min you can be there. Also: the matrasses were a bit hard

Customer would recommend this property


The property's response is

Thank you for your lovely comments. I am very happy that you enjoyed staying at my hostel.
Best wishes Monica Moray

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
23 Feb 2012

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: Great atmosphere. Great meal time and socializing.

Disliked: Dothing worth mentioning.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
20 Feb 2012

Travel Type:
With my spouse / partner

Trip Type:
Beach / sunbathing, Romantic getaway, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Lovely hostel. Two lovely gardens, beste hostel bresckfast I have ever had, book- exchange, free computer, nice rooms rooftop terrace. The staff will do everything they can to make sure you have a lovely stay.

Customer would recommend this property


The property's response is

Thank you for your appreciacion of my hostel.
Monica Moray

80% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 60%
  • Facilities - 100%
  • Location - 20%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
80% Overall Rating

Anonymous
03 Feb 2012

Travel Type:
With friends / other travellers

Trip Type:
Beach / sunbathing, Relaxation / spa, Shopping, Sightseeing & culture

Liked: Dinner/Breakfast is good. The people are nice + friendly!

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
01 Feb 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Beach / sunbathing

Liked: close to the main bus terminal

Disliked: they say they have a bar, but no, just cold beers, but ok

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
31 Jan 2012

Travel Type:
With my spouse / partner

Trip Type:
Beach / sunbathing, City break, Romantic getaway, Sightseeing & culture

Liked: This hostel is one of the best places I have stayed at while traveling in Mexico. The location is good, in a walking distance from the main square and little stores where you can buy souvenirs. The staff is really friendly and, what is really great; the price includes breakfasts and delicious dinners, when you can meet other travelers. Drinking water is available during the whole day and you can get beer, cocktails and lemonade for a good price. The owner makes great margaritas, I suggest you order one since it is one of the best margaritas I have tasted.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
25 Jan 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Beach / sunbathing, Partying / nightlife

Liked: Really fun and relaxed hostel. The included breakfast and dinner are fantastic and the rooftop is great to chill out on. Luis and Julio are awesome dudes and they organise club nights for all the guests each night

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
21 Jan 2012

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Beach / sunbathing, Sightseeing & culture

Liked: This hostel is one of the best places I have ever stayed at. The location is good, only 5 or so minutes from the central ADO bus terminal, from where you can get a bus to the beach or any other interesting places like Playa del Carmen, etc. The staff is really friendly and, what is really great, the price includes not only breakfasts, but also delicious dinners when all the travellers gather together and talk about their adventures while enjoying delicious meal. Drinking water is available during the whole day and you can get beer, coctails and lemonade for a good price. Moreover, the hostel organizes events, such as a beach party, so you can't possibly get bored.

Disliked: There is nothing to dislike. This hostel is a perfect place to stay.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
19 Jan 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Beach / sunbathing, Partying / nightlife, Shopping, Sightseeing & culture

Liked: Communal dinner

Customer would recommend this property

Check Availability