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Reviews of Hostel Quetzal

Hostel | Orquideas Street 10, Cancun, Mexico 75500

78.6% Overall Rating

328 out of 350 customers would recommend this property

Recent review (12/01/2015)

Victoria Magafas thinks…

"Hostel Quetzal is the most incredible hostel I have ever stayed at! Over my entire 3 months of travel this was my favorite place to stay. I stayed for 2 weeks and had the time of my life. It's…"

Read all Hostel Quetzal reviews

Facilities

  • Air Conditioning
  • Bar
  • Car Parking
  • No curfew
  • Currency Exchange
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Swimming Pool
  • Tours/Travel Desk
  • Late check-out
  • Laundry service
  • Wake-up calls
  • Bar(s)
  • BBQ area
  • Café
  • Common area / room
  • Communal kitchen
  • Internet access in public areas
  • Outside area
  • Television room

Purchasable Extras

  • Airport Pickup USD 34.57
  • Luggage Room USD 2.95

What's Included

  • Breakfast
  • Linen
  • Towel

Important Information

Party Hostel with daily drinking games and Theme Parties. Check in 3pm, you may leave us your bags in storage and use the facilities and meet our guests meanwhile we prepare your bed. Check out 11am. Late checkout available for 75 pesos. Dinner and Breakfast are included. Free tequila toast at dinner. 24hour reception Only cash accepted. Mexican pesos or US dollars Cancellation Policy one day before We prefer young travellers who are not looking just for a place to sleep Age Restriction under 40 Drinking your own alcohol is not permitted 24 hour bar and snack service Discount tour desk Special Price club tickets with VIP service, express pass, all you can drink, no cover, transportation to the club, table for the hostel at club, waiter for hostel guests. Party Hostel! expect everything associated with the Party! Hostel Quetzal in an elegant Mexican home transformed into a party hostel designed for the young traveller. We do not have an age limit, but as a Party Hostel expect everything related to partying to happen. Please do not stay here if you want a laid back experience. We are pure octane. Fun, frolic, nudity, noise, and more. Hostelbookers Sale Please note that all sales bookings are final and non-refundable. Payment protection is also not available in connection with these bookings. In the event that you cancel your booking the accommodation provider shall be entitled to charge your card for the total outstanding costs of your booking. All rooms that are included in the sale are identified in their room type as [“Sale Non Refundable”].

Group booking?

Group of 15 or more traveling to Cancun?

Contact us directly

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78.6%

Overall Rating

328 out of 350 HostelBookers customers said that they would recommend 'Hostel Quetzal'

Atmosphere
84.0%
Location
75.2%
Facilities
76.0%
Cleanliness
76.8%
Staff
77.6%
Value
83.2%
Safety
77.6%
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74.3%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 100% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year

13 May 2011 Customer would recommend this property

Liked: Dinner and breakfast were great. Good atmosphere as all guests ate together. Very clean and quiet location.

Disliked: Front door security could be improved. No lockers for valuables in private twin/double rooms.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Robert Walpole

Alone

Backpacking / gap year
Beach / sunbathing
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities

11 May 2011 Robert would recommend this property

Liked: Best Hostel i have seen for meeting people. Because dinner is included it brings everybody together to talk and make plans for drinking, tours to chichen itza, beach trips. I am travelling alone so meeting people is really important. Also meals are good and the staff are friendly and super helpful with travel tips to your next destination. 10/10!

Disliked: Bathroom in dorm was a little awkward and cramped but still ok

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

paul housden

Alone

Backpacking / gap year
Beach / sunbathing
Partying / nightlife

09 May 2011 paul would recommend this property

Liked: Great hostel with an amazing free brek and dinner. Staff really friendly, they even came on nights out with the guests

Disliked: N/a

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture
Visiting friends or family

08 May 2011 Customer would recommend this property

Liked: Great location, nice dinner with all the people

Disliked: Steep stairs

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture
Visiting friends or family

08 May 2011 Customer would recommend this property

Liked: Nice dinner and helpful staff.

Disliked: Stairs

71.4%
Atmosphere - 100% Staff - 100% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 40% Value - 100%

Customer review

Alone

Backpacking / gap year

05 May 2011 Customer would recommend this property

Liked: The staff were awesome! Great to have breakfast and dinner included. Had a fantastic dinner and drinks and made loads of friends.

Disliked: The shared bathroom in the dorm was a bit rough but had a nice cold shower.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Richard Watson

With my spouse / partner

Backpacking / gap year
Beach / sunbathing
Romantic getaway
Sightseeing & culture

03 May 2011 Richard would recommend this property

Liked: Really fun atmosphere, friendly staff. Delicious dinner cooked for us and served in the garden. Pretty, brightly coloured room and clean bathroom. Good breakfast.

Disliked: Nada.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

01 May 2011 Customer would recommend this property

Liked: The staff at this hostel are all very welcoming and helpful. Its a very fun hostel, great for meeting people. The meals provided are awesome. Definately recommend!

Disliked: Nothing, this hostel is perfect

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Beach / sunbathing
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities

30 April 2011 Customer would recommend this property

Liked: The staff were fantastic, especially Marco, Carlos and Monica. The food was amazing. Overall, this is probably the best hostel i have ever stayed in.

Disliked: NOTHING!!!!

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture
Sports, adventure or outdoor activities
Work / volunteering

28 April 2011 Customer would recommend this property

Liked: This is the best hostel I ever stayed at. I was impressed by the team's dedication, care and friendliness and would die for another home cooked meal at Hotel Quetzal.

Disliked: Nothing - it was really perfect.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Events / festivals
Sightseeing & culture

27 April 2011 Customer would recommend this property

Liked: Friendly staff, very helpful, food provided was really good. They offered lots of site seeing and great nights out. It was an extremely affordable place. Monica (the owner) was very professional and approachable.

Disliked: Pretty run down and grimy place. There was only one toilet/shower facility for all the people staying. The showers weren't great, there was no hot water.

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Patrick Donlan

With friends / other travellers

Events / festivals
Partying / nightlife
Sightseeing & culture

26 April 2011 Patrick would recommend this property

Liked: Excellent food, staff are approachable at all hours and very helpful. Personally I haven't had better hired service. The social facilities are fantastic

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Victoria Stephens

With friends / other travellers

Backpacking / gap year

22 April 2011 Victoria would recommend this property

Liked: The atmosphere was really nice, very friendly. Free breakfast and dinner was great. The staff were very helpful and made us feel welcome.

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Kerry Curtis

Alone

Backpacking / gap year

01 April 2011 Kerry would recommend this property

Liked: Fantastic Hostel. Everything you could ask for is available. The food is great and it's a good place to meet people if you are travelling alone as I was. The staff are really helpful and make you feel really at home. Another plus was the free bottled water, as this can add up when you're buying it every day.

Disliked: Nothing!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

26 March 2011 Customer would recommend this property

Liked: The place is so friendly, it is great how everyone sits down together each night while the delicious dinner is being served up. These guys will really look after you ! They even serve you breakfast to your table!

Disliked: Nothing !

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

22 March 2011 Customer would recommend this property

Liked: It's an excellent place to meet people. The staff are very very nice and helpful...I'll definitely recommend it to anyone~!!!

Disliked: None

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

14 March 2011 Customer would recommend this property

Liked: great staff is always around and happy to help! All of them (including the kitchen staff) seem to smile all day

Disliked: Too many people around solely for Spring Break. But hardly the hostels fault.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Beach / sunbathing
Partying / nightlife

12 March 2011 Customer would recommend this property

Liked: Everybody was really welcoming and very friendly. It felt like we were all a big family. The food was excellent as well. I felt really safe even though the hostel isn't located near the hotel zone. I really enjoyed going out with a large group from the hostel every night. Met a lot of great people.

Disliked: I don't think I honestly disliked anything about Hostel Quetzal. It was fabulous.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

01 March 2011 Customer would recommend this property

Liked: Everything except the bathrooms

Disliked: Bathrooms

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

Alone

Sightseeing & culture

23 February 2011 Customer would recommend this property

Liked: great place, clean, everybody staff and guests were very welcoming

Disliked: nothing

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Christian Cartwright

With my spouse / partner

Backpacking / gap year
Beach / sunbathing
Romantic getaway
Sightseeing & culture
Sports, adventure or outdoor activities

18 February 2011 Christian would recommend this property

Liked: Very friendly hostel where you can meet lots of other people very easily over the dinners included in the hostel price. The hostel is in a good location downtown and is only a 10 minute bus journey from all the beaches and is a 5 min walk from the bus station. A very clean room, and a friendly, almost family atmosphere coupled woth very helpful and pleasant staff made the stay very enjoyable. Highly recommended.

Disliked: N/A

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Tamara de Groot

Alone

Beach / sunbathing
City break
Events / festivals
Partying / nightlife
Relaxation/spa
Shopping
Sightseeing & culture

08 February 2011 Tamara would recommend this property

Liked: It was amazing. Didn't want to leave at all! Met a lot of people from all over the world. The free diner was delicious every night and fun with everybody. STAY THERE!

Disliked: Before you book a tour check with them if the entrance fees are included. Otherwise you might book a public one since it is more expensive to pay everything by yourself.

The property's response is...

85.7%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

16 January 2011 Customer would recommend this property

Liked: The friendly staff and great food.

Disliked: nothing

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
Beach / sunbathing
Partying / nightlife
Sightseeing & culture

15 January 2011 Customer would recommend this property

Liked: Great atmosphere. Good common rooms to hang out and talk. Having dinner at the hostel allows you to meet those you'll be living with. Overall great

Disliked: Not large lockers to store your stuff

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Matthew Mollet

Alone

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture
Sports, adventure or outdoor activities

29 December 2010 Matthew would recommend this property

Liked: Good location near central bus station. Staff are great. Community atmosphere. Dinner was excellent, place was well kept. All in all..one of the best hostels I've stayed at. Gracious....hope to be back soon!

Disliked: Everything was great


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