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Reviews of Hostel Quetzal

Hostel | Orquideas Street 10, Cancun, Mexico 75500

78.6% Overall Rating

328 out of 350 customers would recommend this property

Recent review (12/01/2015)

Victoria Magafas thinks…

"Hostel Quetzal is the most incredible hostel I have ever stayed at! Over my entire 3 months of travel this was my favorite place to stay. I stayed for 2 weeks and had the time of my life. It's…"

Read all Hostel Quetzal reviews

Facilities

  • Air Conditioning
  • Bar
  • Car Parking
  • No curfew
  • Currency Exchange
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Swimming Pool
  • Tours/Travel Desk
  • Late check-out
  • Laundry service
  • Wake-up calls
  • Bar(s)
  • BBQ area
  • Café
  • Common area / room
  • Communal kitchen
  • Internet access in public areas
  • Outside area
  • Television room

Purchasable Extras

  • Airport Pickup USD 34.91
  • Luggage Room USD 2.98

What's Included

  • Breakfast
  • Linen
  • Towel

Important Information

Party Hostel with daily drinking games and Theme Parties. Check in 3pm, you may leave us your bags in storage and use the facilities and meet our guests meanwhile we prepare your bed. Check out 11am. Late checkout available for 75 pesos. Dinner and Breakfast are included. Free tequila toast at dinner. 24hour reception Only cash accepted. Mexican pesos or US dollars Cancellation Policy one day before We prefer young travellers who are not looking just for a place to sleep Age Restriction under 40 Drinking your own alcohol is not permitted 24 hour bar and snack service Discount tour desk Special Price club tickets with VIP service, express pass, all you can drink, no cover, transportation to the club, table for the hostel at club, waiter for hostel guests. Party Hostel! expect everything associated with the Party! Hostel Quetzal in an elegant Mexican home transformed into a party hostel designed for the young traveller. We do not have an age limit, but as a Party Hostel expect everything related to partying to happen. Please do not stay here if you want a laid back experience. We are pure octane. Fun, frolic, nudity, noise, and more. Hostelbookers Sale Please note that all sales bookings are final and non-refundable. Payment protection is also not available in connection with these bookings. In the event that you cancel your booking the accommodation provider shall be entitled to charge your card for the total outstanding costs of your booking. All rooms that are included in the sale are identified in their room type as [“Sale Non Refundable”].

Group booking?

Group of 15 or more traveling to Cancun?

Contact us directly

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78.6%

Overall Rating

328 out of 350 HostelBookers customers said that they would recommend 'Hostel Quetzal'

Atmosphere
84.0%
Location
75.2%
Facilities
76.0%
Cleanliness
76.8%
Staff
77.6%
Value
83.2%
Safety
77.6%
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94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Beach / sunbathing

14 November 2011 Customer would recommend this property

Liked: Great hostel. Very clean and amazing breakfast and dinners - what more could you ask! The staff are very hospitable. I felt like I was at home!

Disliked: The hostel is located in Cancun city which is far from the main strip of the beaches which is a tad annoying but the transport there is super easy! Important to note that all hostels are located in this area

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

11 November 2011 Customer would recommend this property

Liked: Its a shame theres no Exceptional option. This hostel is wonderul and has heaps o spirit . Breakast and dinner included in the already-excellent price and cheap drinks can be bought onsite. Would recommend!!!

Disliked: Not all the letters on the computer keyboard work. That's it.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Sophia Goodrich

With my spouse / partner

Backpacking / gap year
Beach / sunbathing
Romantic getaway
Sightseeing & culture
Sports, adventure or outdoor activities

11 November 2011 Sophia would recommend this property

Liked: The staff are super friendly, and really made the place feel like ahome while we were there, so much so that we stayed an extra 2 nights! The private room we stayed in initially was beautiful, with big windows. Very light and spacious, with our own private bathroom which was clean and colourful. We stayed a few extra nights in the mixed dorm, which again was clean, spacious, cool (good air con) and had enough soft furnashings to keep the place quiet at night. The food (breakfast AND dinner) was great, home made by the staff, and they also gave us a free shot of tequila with each evening meal. Everyone sits at the table and eats dinner together, which is great, it´s so sociable, and a fantastic place to meet new friends. It´s also in a great location, 5 mins walk from the bus station, not too far from the beaches and hotel district, and a supermarket just at the end of the street. There is also a big square nearby that has something happening every night, live entertainment etc. There is also a little park opposite the front door that holds salsa dancing lessons in the evening. The guys who work at the hostel are happy to help you book and or organise your tours, so ask them if you need any help with anything at all, they seem to know the best deals. They will also do yuor laundry for a reasonable 40 pesos per kilo. The club scene nearby is quite good if that´s what you are into, but it´s quiet enough for you to chill out if that´s what you want.

Disliked: Nothing at all, this place was so great, we´re also spending the last leg of our journey there.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

02 November 2011 Customer would recommend this property

Liked: Very close to the bus station, and the staff were very helpful, recommending top places to go. The free dinners are a great way to get people together, and I really enjoyed the organised trip to CocoBongo - an experience not to be missed!

Disliked: While close to the bus station, restaurants, etc, you will need to catch a bus to the beach, but they are cheap and regular.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

27 October 2011 Customer would recommend this property

Liked: The Breakfast and the dinner are included and they are wonderfull! The staff is really kind and the location is ok specially if you need to be near the bus station

Disliked: the beds are not too confortable, thare are lots of people sleeping in the same room but it is big enough

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

16 October 2011 Customer would recommend this property

Liked: free breakfast and dinner is fantastic. joined meal times allowed good socailisation. im staying longer than intended.

Disliked: the stairs are dangerous.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

12 October 2011 Customer would recommend this property

Liked: Food is absolutely amazing for the price. Don't miss break fast!

Disliked: Nada

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jason Burt

Alone

Beach / sunbathing
Partying / nightlife
Sightseeing & culture

10 October 2011 Jason would recommend this property

Liked: The property is decorated with character. It is homely. Luxurious.

Disliked: I wish the WIFI worked on the rooftop better. This isn't really a fault, just a luxury.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Claire Taylor

Alone

Backpacking / gap year
Beach / sunbathing
Partying / nightlife

14 September 2011 Claire would recommend this property

Liked: The sense of family, after all it used to be a home, it's got a great atmosphere, cute garden and everynight there is an event, so you're always meeting people! The only way hostels should be =)

Disliked: nothing

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 60% Value - 100%

Donican Lam

Alone

Beach / sunbathing
City break
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities

04 September 2011 Donican would recommend this property

Liked: The whole place is more like a home than a hostel. The house is a funky place, and the staff cook breakfast and dinner for you. One morning, I had an early start due to a tour, and one of the staff made breakfast for me at 6:30am even though breakfast time is officially from 8:30am. Laundry service is also awesome, and they make your bed for you everyday.

Disliked: Mosquitoes.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

24 August 2011 Customer would recommend this property

Liked: Everything was great!

Disliked: -

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year

20 August 2011 Customer would recommend this property

Liked: the roof terrace and communal dinner. big supermarket and ADO bus station close by

Disliked: far from the beach

62.9%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 20% Value - 40%

Customer review

Alone

Backpacking / gap year
Beach / sunbathing
City break

18 August 2011

Liked: Good place to meet people

Disliked: Bathrooms were always dirty. Service was ok, but not as good as most reviews here claim it to be. More expensive than average and there wasn't much added value besides the ok meals.

The property's response is...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture

13 August 2011 Customer would recommend this property

Liked: very friendly helpful staff,organised trips for me at a very competitive price, excellent dinner and breakfast included in the price.

Disliked: nothing!!

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Steven Mackenzie

With my spouse / partner

Backpacking / gap year
Partying / nightlife

06 August 2011 Steven would recommend this property

Liked: Great hostel with fun people and good organised nights out. the owners are really helpful. if you want to have fun in cancun then stay here, we had great fun.

Disliked: beds weren't the comfiest but didnt sleep much anyway!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture

03 August 2011 Customer would recommend this property

Liked: I have never seen a so good hostel to meet people. Everything is done to create a great atmosphere such as the homemade dinner which is served every night. The staff is very nice and helpful. The hostel is located in a nice area of Downtown Cancun and is not far from the main bus station, shops and the buses heading to the beach.

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

10 July 2011 Customer would recommend this property

Liked: The best hostel in Mexico.

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Lorna Finnegan

Alone

Sightseeing & culture

09 July 2011 Lorna would recommend this property

Liked: Great location, helpful staff, communal dinners made it easy to meet people.

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Helge Hodne

With my spouse / partner

Backpacking / gap year

05 July 2011 Helge would recommend this property

Liked: Location is perfect, staff is very helpful and the atmosphere is by far the best I've ever experienced while travelling. Amazing hangout-area with get-together-dinner every evening (included) and they organize well organized excurtions to whatever you want to see (whale-shark, CichenItza...etc) Free drinkingwater, free wifi and 1 free computer available. Lockers available in the dorm and free towels to bring to the beach

Disliked: The queenbed was a bit hard

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

28 June 2011 Customer would recommend this property

Liked: Meals were great and the staff really helpful and friendly

Disliked: dorm rooms were really hot, but it's summer and not much they can do about that.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

vishal PAtel

With friends / other travellers

Backpacking / gap year

04 June 2011 vishal would recommend this property

Liked: really friendly staff, clean, great free dinner and breakfast. Nice airy clean drms

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Beach / sunbathing
Relaxation/spa
Sightseeing & culture
Visiting friends or family

24 May 2011 Customer would recommend this property

Liked: Breakfast and Dinner included! Staff was extremely helpful - and having guests eat dinner together makes it easy to meet other guests. Great location in downtown Cancun - much better than staying in the Las Vegas-style Hotel Zone. Lots of yummy cheap food, and easy access to the beach and bus terminal in this location. I would love to go back!

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Rory Guerra

Alone

Backpacking / gap year

16 May 2011 Rory would recommend this property

Liked: Fun party hostel, very close to bus terminal and close to authentic cheap restaurants. Met really cool people here, breakfast was tasty and dinner was great. Got us very very drunk as well, thanks :)

Disliked: Umm... nothing really

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

16 May 2011 Customer would recommend this property

Liked: Just great! Atmosphere, people, staff, food, 100% recommended.

Disliked: nada.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

15 May 2011 Customer would recommend this property

Liked: All very cool

Disliked: Stairs to the roof were a little difficult with packs


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