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Reviews of Cocoa Mews Penang Hostel

101, King Street, Penang, Malaysia

Atmosphere 80%

Cleanliness 84%

Facilities 78%

Location 96%

Safety 86%

Staff 98%

Value 86%

What's Included

  • Linen
  • Luggage Room
  • Towel

Facilities

  • Air conditioning
  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Board Games
  • Breakfast Not Included
  • Common Room
  • DVDs
  • Free City Maps
  • Free Internet Access
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Luggage Storage
  • Outdoor Terrace
  • Safe Deposit Box
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels Included
  • Vending Machines
  • Washing machine

Purchasable Extras

  • Airport Pickup 11.88USD

Important Information

Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 12:00

Policies

  • No Curfew
  • Non Smoking

Group booking?

Group of 15 or more traveling to Penang?

Contact us directly

Atmosphere 80%

Cleanliness 84%

Facilities 78%

Location 96%

Safety 86%

Staff 98%

Value 86%

Showing 1-10 of 39 reviews

80% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
80% Overall Rating

Anonymous
13 Dec 2015

Travel Type:
With friends / other travellers

Liked: Absolutely lovely and helpful staff, excellent location, nice building.

Disliked: There's no communal space for people to socialise without disturbing others, so the first night at 4 am a group of random guys decided to party out in the corridor, and because there is no 24-h reception there was no one there to tell them to shut up and we weren't exactly up for the task. The room smelled of mould. I guess at some other times it can be a perfectly nice place to stay if you can get a good night sleep, but unfortunately that wasn't the case for us.

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
83% Overall Rating

Anonymous
20 Jun 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Staff very friendlyVery central (heart of Little India, buses to/from airport and bus stations and several locations in Penang stop nearby)Rooms are cleaned daily

Disliked: Internet signal is only really acceptable in the ground floor. On the top floors (where many rooms and the dorms are) isn't anything great - it gets slow and irregular (you cant do much in bed)

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
89% Overall Rating

Anonymous
06 Mar 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, City break, Sightseeing & culture

Liked: The staff are really friendly. They would always help you plan your day and destinations, asking where you wanna go for the day, whether you 're getting food or not or just ask about how your day went. Location also pretty centric at Little India, walking distance to Chulia street, Love Lane Street, National Museum, Fort Cornwallis, cafes, etc.

Disliked: There was only one dorm room. No bed lights.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
05 Feb 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: central location, very friendly staff, good value for money

Disliked: no common area to hang out

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
89% Overall Rating

Anonymous
27 Aug 2014

Travel Type:
With my spouse / partner

Trip Type:
City break, Sightseeing & culture

Liked: Very friendly and helpful staff. Good location, right in the centre of Little India - awesome cheap Indian restaurants right on the doorstep and a few amazing street food carts a little bit up the road. We were given a lot of info when we first arrived about the best places to eat and useful maps.

Disliked: Our room was on the ground floor right next to the reception so it was very loud in the morning with guests chatting to the receptionist etc.

Customer would recommend this property

43% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 80%
  • Safety - 40%
  • Staff - 80%
  • Value - 20%
43% Overall Rating

Anonymous
18 Aug 2014

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Beach / sunbathing, Sightseeing & culture

Liked: Staff was very friendly and the location is quite good

Disliked: We stayed in a double bed private room with bath. The whole was dirty. Haires, maybe from the guests before, were on the bed and in the shower. Disgusting! The room had no window and was located direct to the common kitchen and the stairs to the other rooms. No chance to take a sleep!One of the worst expoeriences with hostels I've made. We were misled by the good ratings, no idea where they come from.

74% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 60%
  • Facilities - 20%
  • Location - 100%
  • Safety - 60%
  • Staff - 100%
  • Value - 80%
74% Overall Rating

Anonymous
11 Aug 2014

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: The staff were the best part with the location following.

Disliked: The owners obviously only care about making money.There were few if any maps etc available,there was a big festival going on but the owners hadn't bothered to prepare any posters or other useful adverts for this.There were so many small things which could be done to make a travellers stay more pleasant and to promote the town of Georgetown etc.

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 80%
  • Safety - 60%
  • Staff - 80%
  • Value - 80%
69% Overall Rating

Anonymous
06 Aug 2014

Travel Type:
Alone

Trip Type:
City break

Liked: Good location within walking distance to the ferry, right in the middle of little India in the heritage area. Friendly front desk staff.

Disliked: Whilst ticking all the right boxes for location, friendliness and so on, there's no common area to speak of, and so the dorms can become loud, as they become a default common talking area late into the night. Because of this it was hard to sleep even with earplugs until about midnight the nights I stayed.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
04 Aug 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: It's very central and very clean. The staff is very nice and chatty and will help you with anything you need. The dorm in big an aircon works well.

Disliked: It misses a communal area where you can chat to others.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
01 Aug 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Everyone was so friendly and it was exactly how decribed actually even better!!

Disliked: Nothing I didn't like best one I have stayed in

Customer would recommend this property

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