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Reviews of Step Inn Guest House and Hostel Kuala Lumpur Hostel

No.35 Jalan Pudu lama, Off jalan Pudu, Kuala Lumpur, Malaysia

Atmosphere 88%

Cleanliness 83%

Facilities 82%

Location 94%

Safety 88%

Staff 98%

Value 93%

What's Included

  • Breakfast
  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling fan
  • Common Room
  • Free City Maps
  • Hot Showers
  • Internet Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Outdoor Terrace
  • Parking
  • Steam room
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels Included

Important Information

Age Limits for Dorm Room: For any guests above 50 years old (including 50 yrs), please book into Private Room; bookings into Dorm room will be treated as Invalid.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 12:00

Policies

  • Age Restriction
  • Credit Cards Not Accepted
  • No Curfew

Group booking?

Group of 15 or more traveling to Kuala Lumpur?

Contact us directly

Atmosphere 88%

Cleanliness 83%

Facilities 82%

Location 94%

Safety 88%

Staff 98%

Value 93%

Showing 1-10 of 21 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
08 Jul 2016

Travel Type:
Alone

Trip Type:
Relaxation / spa

Age Range:
25-30

Liked: Staff were awesome Drinks were cheaper than 7/11 Cats on the balcony were super cute this place run by backpackers 4 backpackers

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
19 Oct 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Partying / nightlife, Sightseeing & culture

Liked: Staff was really friendly and helpful. I had a really good time with them. The atmosphere is really great and they have a nice common area to meet people.

Disliked: Only jam for breakfast

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
08 Oct 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Shopping, Sightseeing & culture

Liked: Such a lovely hostel. Its like a little family with the guests and the staff. The location is close to everything. Staff is always keen on helping you and answering questions. They provide breakfast in the morning and tea coffee and filtered water 24/7. Showers with hot water, tv and lounge for chilling and just a great atmosphere made my stay really nice. I can definitely recommend this hostel

Disliked: The building is a little bit old but thats no problem

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
25 Sep 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Really friendly stuff, good location and really nice vibe! Best hostel in KL!

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 80%
83% Overall Rating

Anonymous
28 Jul 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Great location ! Reasonable price

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
86% Overall Rating

Anonymous
16 Apr 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Perfect, if you want to stay in clean, budget hostel with good connection to public transport. No matter if you like just to sleep there or socialise over a couple of beers it's a great spot for most of backpacker demands.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
30 Jan 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: good

Disliked: nothing

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
86% Overall Rating

Anonymous
28 Jan 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Shopping, Sightseeing & culture

Liked: Very welcoming staff, amazing location in the middle of everything, active common room to meet other travellers.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
23 Jan 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Beach / sunbathing, City break, Events / festivals, Family Holiday, Shopping, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: staff is very friendly, clean and secure

Disliked: once of the day,, their staff came to our room without excuse.. it was make us unconfort.

Customer would recommend this property


The property's response is

Thanks for your lovely honest review and appreciate your comments. Apologies on the uncomfortable stay, nevertheless, you booked a dorm room, our staff checks in guest and cleaning is done at 12 noon once guest checked out. That is probably the reason why that the staff was there. Our staff would never intrude if you booked a private room. Like wise we thank you for your stay with us and we will come you once again.

57% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 40%
  • Facilities - 40%
  • Location - 60%
  • Safety - 40%
  • Staff - 100%
  • Value - 80%
57% Overall Rating

Anonymous
03 Jul 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Friendliness and helpfulness

Disliked: Cleenliess

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