Reviews of The Travel Hub

15A-17A, Jalan Panggong, (Opposite Hotel Mandarin Pacif, Kuala Lumpur, Malaysia 50000

87.5%

217 out of 234 HostelBookers customers said that they would recommend 'The Travel Hub'

Atmosphere
84.0%
Location
91.2%
Facilities
80.8%
Cleanliness
83.2%
Staff
97.6%
Value
89.6%
Safety
86.4%

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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

09 February 2012 Customer would recommend this property

Liked: Awesome staff, very nice hostel

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year
Beach / sunbathing
Events / festivals
Relaxation/spa
Sightseeing & culture

07 February 2012 Customer would recommend this property

Liked: good location, very centric, very helpful and friendly stuff

Disliked: beds in dormitory are uncomfortable, if your neighbour down or up moves the whole bed is shaking wildly, nearly no space for the bags as room is small and full of beds,

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Andrew Patton

With friends / other travellers

Sightseeing & culture

05 February 2012 Andrew would recommend this property

Liked: This was an awesome place! Especially the staff! They were super helpful with every question I had. (And I asked them a lot about the city). Not only did they make good recommendations, but they were also friendly as can be. I had good conversations with everyone who was working there during my stay. They treat you like family. As for the place, it was in a great location. It's in Chinatown near Petaling St, the LRT and the monorail are right around the corner (which bring you everywhere), and the bird park (which is awesome by the way) is in walking distance. And the place is very clean (they clean it everyday). I love a clean place, and this was certainly one! It's also easy to meet other travelers and a good place to hang out if you need a break from sightseeing. So all in all, this is a fantastic place to stay!

Disliked: Andrew left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Visiting friends or family

03 February 2012 Customer would recommend this property

Liked: The common area had plenty of places to sit and was comfortable. The staff seem very nice. Next door to a great restaurant, the Old China Cafe which serves Nyonya cuisine. Laundry service was priced lower than most places at 6rm instead of 8rm.

Disliked: Dorm was a bit warm. WiFi was quite slow at 1mbps or less. No towel included. Bed is not the most comfortable and the beds are so close together.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Bart Arts

Alone

Backpacking / gap year

01 February 2012 Bart would recommend this property

Liked: Staff is really nice and helpfull! Go to great lengths to keep the place very clean and the guests happy and informed about the 'what is where' in KL. Great location too, right near China town, public transportation and petaling street. Recommend it to anyone!

Disliked: Eeuhh..nothing to dislike really..

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

30 January 2012 Customer would recommend this property

Liked: I liked The atmosfeer of the travel hub they most.

Disliked: The matras could be a litel bit better but further it was okee.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

23 January 2012 Customer would recommend this property

Liked: Amazing owner!

Disliked: Net was a little slow. Shower's were a little odd to work.

The property's response is...

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

tilly le faou

Alone

City break
Sightseeing & culture

23 January 2012 tilly would recommend this property

Liked: The staff were so pleasant, each of them went out of their way for either my friend or myself. Great location, would of really like to have stayed longer. I will definately return. P.S The 'restaurant' on the sidewalk near the hostel is GREAT!

Disliked: Little bit dirty from people being careless, but as soon as we alerted the staff - they were cleaned. So no real complaints.

The property's response is...

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

22 January 2012 Customer would recommend this property

Liked: Good value, good location and helpful staff

Disliked: Customer left no negative feedback.

60.0%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 40%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

20 January 2012 Customer would recommend this property

Liked: Nice and helpfull staff.

Disliked: Dorms include more than 12 person, could be even 17. Beds were really uncomfortable.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

16 January 2012 Customer would recommend this property

Liked: Family run place, very friendly folks and I would have stayed longer if I could.

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 80% Staff - 80% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 40% Value - 80%

Hanna Kiviaho

With my spouse / partner

Backpacking / gap year

12 January 2012 Hanna would recommend this property

Liked: Cheap

Disliked: The showers were a little bit dirty, Only toast on breakfast.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Caroline Felzen

Alone

Backpacking / gap year
Beach / sunbathing
Shopping
Sightseeing & culture
Sports, adventure or outdoor activities

05 January 2012 Caroline would recommend this property

Liked: Actually it was the first hostel I stayed because I am a travel greenhorn. But I was so happy that I chose this one because the family is just amazing. Very helpful an friendly. The atmosphere was like coming home.

Disliked: Actually for the price I would say nothing was really bad. The mattresses were really thin and it was not really comfortable.

The property's response is...

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Nisha Kotecha

Alone

Backpacking / gap year
Sightseeing & culture
Visiting friends or family

03 January 2012 Nisha would recommend this property

Liked: The staff are stars - so friendly, welcoming and helpful. A free breakfast of toast, tea and coffee is provided in this already cheap price too. The communial areas are a good way to meet other travelleres and, seeing as it's so popular, you're bound to meet someone. They offer certain tours and tickets at discounted prices. I've stayed there twice now and I would definitely recommened it to those on a budget! Thank you for a lovely stay.

Disliked: Whenever there were any problems, the staff were always willing to help out as much as possible so there isn't anything I disliked. The only things that caused very minor problems were the air con in the room, it was on very cold which is fine for the majority of the room except for the beds right underneath the machine because then it's freezing! But the staff turned it down when you asked them. Also, some of the mattresses need changing because you could feel the metal frame thorugh the mattress and it was very uncomfortable. You're able to swop to a new bed if one is available but since it was very busy this wasn't possible.

The property's response is...

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

01 January 2012 Customer would recommend this property

Liked: The staff is very friendly and helpfull!

Disliked: the mattress and the sofa is worn.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Jaime Leandro

Alone

Backpacking / gap year

19 December 2011 Jaime would recommend this property

Liked: I liked the staff and the safe and secure of the place.

Disliked: nothing, becuase everything was cool :)

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

13 December 2011 Customer would recommend this property

Liked: esta en chinatown pero alejada lo justo de la calle del mercado para no enterarte del ruido, esta cerca de la parada de LRT y de la estacion de buses de Puduraya

Disliked: nada.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Camiel van der Pluijm

Alone

Backpacking / gap year

13 December 2011 Camiel would recommend this property

Liked: It's central, cheap and the staff is very friendly and helpful.

Disliked: Nothing

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

11 December 2011 Customer would recommend this property

Liked: The Travel Hub has the nicest hostel staff I have ever met.They are all so friendly and helpful and made me feel right at home.It's a great location too,right next to Chinatown and Little India.I enjoyed my time here so much that I ended up staying four days rather that one!

Disliked: Customer left no negative feedback.

The property's response is...

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

nicola zezza

Alone

Backpacking / gap year

02 December 2011 nicola would recommend this property

Liked: Position Staff

Disliked: nicola left no negative feedback.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Visiting friends or family
Work / volunteering

29 November 2011 Customer would recommend this property

Liked: Very clean and modern, hot water and very friendly helpful staff

Disliked: nothing

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Panumase Hirunwidchayarat

With friends / other travellers

Backpacking / gap year
Shopping
Sightseeing & culture
Visiting friends or family

27 November 2011 Panumase would recommend this property

Liked: very cheap good staff and great location near china town, you can walk around to eat the delicious chinese food at there.

Disliked: only 5 lockers and breakfast only toast and banana

The property's response is...

62.9%
Atmosphere - 40% Staff - 80% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 40% Value - 60%

Customer review

Alone

Backpacking / gap year

23 November 2011

Liked: Friendly staff, free wifi and computer use.

Disliked: Had to ask for toilet paper every time, very basic accommodation.

74.3%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year

20 November 2011 Customer would recommend this property

Liked: The staff was really nice and there to help. We had booked for the wrong day by mistake but it was no problem we still got our bed. It was in Chinatown and a 5 min walk to the metro and the train. Free tea and coffee all day and toast and jam for breakfast.

Disliked: The only thing really is that the 10 dorm room is really 15 people but with that many people in a room a couple more don't make much difference

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

christopher bramley

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Shopping
Sightseeing & culture

15 November 2011 christopher would recommend this property

Liked: We loved every second of our stay here and would defiantly recommend it to any other traveler!! The staff are amazing and so friendly and will go out of your way to help you. It is defiantly worth the price and you get so much more, i wouldn't want to stay anywhere else in Kuala Lumpur!!

Disliked: Nothing


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.