Reviews of Hostel Cosmopolitan
4th Floor, No.73 & 75, Jalan Haji Hussein, Off Jalan Raja Muda Abdul Aziz, Kuala Lumpur, District of Chow Kit & Kg Baru, Malaysia 50300
Customer Reviews & Ratings
104 out of 111 HostelBookers customers said that they would recommend 'Hostel Cosmopolitan'
- Atmosphere
- Location
- Facilities
- Fun
- Staff
- Cleanliness
- Safety
- Value
Customer Reviews: What did customers think about Hostel Cosmopolitan?
| Date | Hostel Cosmopolitan Customer Reviews | Overall Rating |
|---|---|---|
| 03 December 2009 |
Jessica BergmanSHADY!!! I was actually bribed by one of the staff members in exchange for a perfect review!!!! I stayed at this hostel and left my bags while I went to the Perhentian islands for a few days. First, the guy told me I could leave my bags if I was planning on coming back and staying at the hostel, which I was, but didn't mention I had to pay for this service until I got back and was charged $10! Fine, but then I asked if I could pay for a half day since I only needed a room from 1pm to 7pm to shower and nap before my flight, as I hadn't slept the night before. He told me this wasn't possible but that I could use the shower and internet if I paid for half a day, but that I couldn't access the dorm because he didn't know what to write on my recipt. I tried to reason with him but finally just agreed to this and paid for a half day to basically shower and check email....BUT a couple of hours later he says, "You booked through hostelbookers when you stayed on the ___, right? And you haven't rated it yet." as he's looking on the computer. So he says he'll let me sleep in the dorm if I give all 5's on the review!!!!! He explains that his boss gives him bonuses for perfect reviews!!!! I say it sounds like bribery and he stumbles for a minute but I'm exhausted so say, "Sure, I'll give you 5's. I just want a bed" with no intention of doing so. He gives me a bed and the dorm is completely empty except for one other girl and keeps poking his head into the room to remind me to rate my stay!!!!! Then as I leave he tells me not to tell anybody about it!!!!! First of all, why not just let me take a nap in an empty dorm if I'm already paying for half of a day, esp since I told him I had my own linens and wouldn't do anything other than sleep. Second, to actually bribe somebody for a good review????!!!!! What happened to customer service for the sake of the customer and good business practice, not for reviews and bonuses. I recommend staying somewhere else solely on principal. I wouldn't support a place like this in the future and hope this guy gets fired soon. |
67% |
| 29 November 2009 |
Tom BromwichThe cats that wander around the place a good way to kill time when its too hot outside... |
80% |
| 28 November 2009 |
FAHAD ALKUTHAMII love it , nice , well-arranged and clean .. I'll come back to it whenever I'm visiting Malaysia again .. |
100% |
| 27 November 2009 |
Mauricio RodriguezIt was not in center but I think it was a better location, more authentic, also very near from monrail, staff was helpfull and correct but not friendly and mohamed never smiles but will help you with anything, recomended, anyway is easy to find a better hotel in center walking trhough |
77% |
| 27 November 2009 |
Benjamin HanglinGreat place to meet people. Good gym offer. Chunky peanut butter on toast for breakfast. BUT - ants in kitchen, no chance of a good sleep, no fridge, in seedy/dirty Chow Kit region |
80% |
| 25 November 2009 |
Customer reviewgood city hostel good value |
97% |
| 20 November 2009 |
priscilla chongthe owner is a friendly and kind person...i thoroughly enjoy my stay and will stay there again...... |
100% |
| 14 November 2009 |
Danielle PlowmanThis was the first hostel I stayed at on my travels and was delighted by it. I wish i could have stayed longer. The hostel was very clean and friendly with great facilities including free breakfast and internet. The staff were also very accomadating, due to our flight being delayed they opened up at 3 am for us! def recommend! |
100% |
| 09 November 2009 |
Carolina Gonzalez-UrenaThis hostel is welcoming, clean and very well organised. It has been furnished to make you feel al home, with big sofas, a big telly, DVD's, PC's plenty of books and informative guides and a well equipped kitchen (although it lacks a fridge). The guy at reception was very helpful giving us a local map with the recommended tourist spots. The location is great, very close to the monorail station and several bus stops. All in all, a good place to stay. |
100% |
| 04 November 2009 |
Jack Muibreakfast, quiet, internet for free, many cable channels, good location and helpful staff. |
100% |
| 02 November 2009 |
Customer reviewGood place. Always stay here when in KL. |
97% |
| 31 October 2009 |
Customer reviewHot shower was available :), monorail station was close but the hostel was a bit far away from the main attractions. |
80% |
| 30 October 2009 |
Giacomo GasperiniA really good place, clean and tidy, nice bathrooms, and free internet. The staff is friendly and there are 3 nice cats. There is a broad choice of books and lots of lonely planet guides. I did enjoy staying in this hostel. 100% positive |
100% |
| 30 October 2009 |
KEITH BOWENIt was very friendly..it felt like home. The frebreakfast was great..it gave me the chance to meet and talk to other travellers ,and learn tips on where to go etc. The facilitys are fantastic...I watched 2 dvds, and they have a nice book library and plenty of resources regardig travel in SE Asia. The staffis so friendly..the cleaning lady brought us in a traditional Malay snack to eat, and the manager gave me some great tips on booking and saving money on airline trvel. |
100% |
| 28 October 2009 |
Customer reviewvery brief stay but enjoyed it, lively place, clean room, helpful staff, good location very close to monorail. |
87% |
| 27 October 2009 |
Customer reviewGenerally OK but when we were there lift was not working and staircase was not lit. This makes it feel access unsafe at night. Staircase needs cleaning as well. |
72% |
| 27 October 2009 |
cathal dalyit has good internet and three nice cats |
50% |
| 25 October 2009 |
Customer reviewThere were cats... |
60% |
| 25 October 2009 |
lisa wongThe hostel was really convienent for getting around the city. MRT is a few mins walk and you can get to all the sights from here. Staff really friendly and free internet really good. Only downfall was the elevator wasnt working so had to wak up all the stairs with my ruck sack. good excercise thought lol |
97% |
| 25 October 2009 |
Customer reviewThe internet and dvd facilities |
77% |
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