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Customer Reviews: What did customers like about Serai Inn & Hostel?
Displaying 1-30 of 53 comments
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 Small clean rooms, thin office like walls (noisy when busy).
3 November 2008
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IT is located close to the Chinatown shopping street (also near where the airport bus departs from). The staff were very friendly.
22 October 2008
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Unlike other guest houses with air-conditioners at the corridor, they have individual air-conditioners in all their rooms. This is great especially after a trip to Taman Negara. I enjoyed my stay here and will definitely return whenever I visit KL.
19 October 2008
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Good air conditioning
2 October 2008
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The staff were extremely helpful.
29 September 2008
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Cleanliness and friendly staff.
19 September 2008
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The staff were so lovely and so so helpful - made my time in KL so much better!
22 August 2008
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Very clean and simple. The location was pretty good and the safety measures excellent.
18 August 2008
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l00 % cleanliness no slipper allowed inside the hostel premises and room. Air-con unit in very good condition
11 August 2008
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everything!
8 July 2008
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Close to Chinatown and City-Sights!
6 July 2008
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reasonable rate
5 July 2008
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Friendliness & helpfulness, cleanliness, Good Location and etc
1 July 2008
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The Hostel is really good and very clean. The location of the hostel is very good as u can walk down to KL towers (Close to 2Kms), Petronas (hardly 2.5 Kms), National monument (1.5 Kms) since you are very near to Puduraya bus terminal u don have to worry abt the ur transport needs.
The location of the hostel which is Masjid Jamek is excellent. Drop down at Masjid Jamek and you will be hardly 2 stops before Petronas and around 5 stops to KL Central. The security at the hostel is simply good.
Nothing much to think about the hostel and the security. I strongly recommend this hostel for your Truly Asian experience at KL.
Suggestion: If you are planning to visit Petronas, particularly on weekend, make sure that u will be at the ticket counter before 7 AM. There will be a mad rush on weekends.
Enjoy ur trip now...
30 June 2008
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The owners of this hostel are extremely knowledgeable about any questions I had. I arrived exhausted with a bad back - they gave me tips on where I can buy a new backpack, where to get a good massage, where to eat and always the easiest way to get there. The lockers are located right beside reception so I always felt secure leaving my laptop and camera equipment there. The rooms and bathrooms are impeccably clean and feel brand new.
Chinatown, shopping, Merdeka Square, LRT station etc. are all within easy reach. I felt at home here after being on the road for 4 months and was exactly the kind of place I needed.
7 June 2008
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nice people
11 May 2008
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good location, very clean and helpfull staff
8 May 2008
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This hostel is very simple, which was great. The twin room was tiny but that meant that the AC worked very quickly. The room and bathrooms were very clean. There were two computers for use at a decent rate. The only down side people might find is that the walls are made of cubicle material. In other words they are very thin. It didn't bother us though as everyone was quiet, so we didn't notice at all. The location was close to everthing but not in the middle of everything (better). This place was very comfortable and a good value, we would stay there again.
5 May 2008
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Inside the hostel had a great look, it was always clean, the rooms had air conditioning.
1 May 2008
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great people who run this hostel. they help you with anything.
30 April 2008
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Good clean rooms, Shower with hot water, friendly staff. Value for money, convinent area esp to PuduRaya Bus stop.
29 April 2008
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Very clean, but he room are not really soundproof, so if you planned to sleep till late you are wrong.
25 April 2008
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friendly people,clean,near by metro chinatown,no noise in the night.
19 April 2008
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Great staff, clean and tidy, good location
12 April 2008
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The hostel was very nice and the staff very friendly. The rooms are small but clean.
8 April 2008
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The staff are very very friendly and polite. Excellent place
6 April 2008
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Friendly and helpful staff.
3 April 2008
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One of the officers is so friendly and helpful
30 March 2008
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Location, clean, breakfast,
28 March 2008
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74%
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