Reviews of Serai Inn & Hostel

2nd Floor, 62 Jalan Hang Lekiu, Kuala Lumpur, Malaysia 50100

80.9%

197 out of 229 HostelBookers customers said that they would recommend 'Serai Inn & Hostel'

Atmosphere
68.0%
Location
90.4%
Facilities
76.8%
Cleanliness
82.4%
Staff
91.2%
Value
78.4%
Safety
79.2%

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71.4%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Gabor Levai

Alone

Backpacking / gap year
Sightseeing & culture

12 January 2012 Gabor would recommend this property

Liked: I liked that it's in a great location, very easy to travel to and all the sightseeing attractions are walking distance...

Disliked: We just called it the plastic hostel... The walls are made of plastic, so there is no privacy from the room next to you. no lockers in the rooms. Otherwise OK.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Yudha Indrawirawan

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

13 December 2011 Yudha would recommend this property

Liked: Strategic Locations, facilities : AC, hot water, free WiFi, breakfast, value for money

Disliked: Yudha left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Michelle Stevenson

As a family with children

Family Holiday

23 October 2011 Michelle would recommend this property

Liked: It was clean, the showers flowed at a nice speed and even had a nice hot shower. The beds were comfortable and the staff were very helpful and informative.

Disliked: The staff were not easily available at times but wasn't a huge issue.

68.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 80%

Customer review

As a family with children

Family Holiday

21 October 2011 Customer would recommend this property

Liked: The location is rather good...staff was very very helpful and they helped us in many ways.

Disliked: Rooms are too small and not comfortable enough..

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

City break
Sightseeing & culture

13 June 2011 Customer would recommend this property

Liked: Clean even though there were some ants

Disliked: Very thin walls... One can hear everything in the next room or in the hall

65.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 80%

Si Jia yan

Alone

Backpacking / gap year

01 June 2011 Si Jia would recommend this property

Liked: cheap.staff is very nice.friendly.helpful.he gives me a lot of suggestion.very good.very very good. ^ ^

Disliked: dorm is not very clean

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 100% Value - 80%

Lisa Firth

With my spouse / partner

Backpacking / gap year

30 May 2011 Lisa would recommend this property

Liked: Nice common room and very helpful staff

Disliked: nothing

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

28 May 2011 Customer would recommend this property

Liked: the staff were extremely friendly and helpfull, super clean, great wee common area / outside rooftop spot

Disliked: nothing

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Lili Liu

Alone

Sports, adventure or outdoor activities

11 May 2011 Lili would recommend this property

Liked: Lovely place though very small room. Helpful staff. Very clean. Location is good.

Disliked: No lift. Had to drag my big suitcase up to third floor!

57.1%
Atmosphere - 20% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 40%

Customer review

With my spouse / partner

Backpacking / gap year

29 April 2011

Liked: Nothing

Disliked: See 2 above

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

24 April 2011 Customer would recommend this property

Liked: Its a very good value hostal: location, cleanliness, good service for a good price.

Disliked: Maybe the wifi conection is not the best, cause falls down so many times. And the breakfast is ok, but could be much better with more food.

74.3%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Sarah Doble

Alone

Beach / sunbathing

22 April 2011 Sarah would recommend this property

Liked: This was a good stop over place. Connections to and from the airport (LCCT) from Serai is very good. and the directions given on hostel bookers was accurate and made everything easy. For a hostel it was fine. The staff was helpful and able to answer any questions.

Disliked: The walls are a little thin.

48.6%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 20% Value - 40%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

16 April 2011

Liked: helpful info, reasonable price

Disliked: noise, bumpy bed, small unhygenic bathroom

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 60%

simon wills

With friends / other travellers

Backpacking / gap year

15 April 2011 simon would recommend this property

Liked: super friendly staff!

Disliked: was all good....

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Amanda Vincent

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

06 April 2011 Amanda would recommend this property

Liked: staff were amazing made settling in to KL very helpful. Genuinly nice owners who spent 15 mins highlighting and advising on a map some ideas and sights 2 see on r visit. Great location 5 min walk to train 2 get about and we found out you could walk most sights straight from the here without any transport. Plus lliked clean bathrooms. Also liked that it included free wifi in rooms, breakfast, Air con very good and made returning back to room pleasant after the heat of KL. Also we arrived at 8 am and they (free of charge) stored are luggage so we could explore untill are rooms became available to check in :D

Disliked: room size a little small and basic but very clean and comfy beds. also the walls quite thin but noice level was fine on are stay. room only had one window looking out to corrirdor but privacy was fine with frosted glass and curtain. definitly good for the price.

85.7%
Atmosphere - 40% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

zarouri fatiha

With friends / other travellers

Backpacking / gap year

29 March 2011 zarouri would recommend this property

Liked: Nice staff, clean place

Disliked: No Windows , room walls very thin

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Damien Trevenen

Alone

Backpacking / gap year
Beach / sunbathing

28 March 2011 Damien would recommend this property

Liked: Location really good, staff friendly and helpfull, clean, air con, Wi-Fi.... all you need really.

Disliked: Nothing

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

26 March 2011 Customer would recommend this property

Liked: Free wifi, clean rooms, free breakfast

Disliked: Smallish rooms and no en-suite bathrooms available.

60.0%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 40% Value - 100%

Yeongseon Park

Alone

Backpacking / gap year

19 March 2011

Liked: It's very close to the subway station and easy to find.

Disliked: There was no key to the room. It's open 24/7, but they have some security card to enter the place.

The property's response is...

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

03 March 2011 Customer would recommend this property

Liked: Good location, nice and helpful staff

Disliked: nothing in particular

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

ville Henrikki Andreasén

Alone

City break

28 February 2011 ville Henrikki would recommend this property

Liked: Nice place, very friendly staff.

Disliked: The walls were paper-thin.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

17 February 2011 Customer would recommend this property

Liked: Free Wi-Fi Free Breakfst Friendly staff Very clean, we noticed the toilets & showers got cleaned about 3 times a day We were allowed to leave our luggage for 3 days free of charge whilst on a tour to Taman Negara

Disliked: Nothing although there are only stairs to access the hostel which may be a problem for some people.

80.0%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

04 February 2011 Customer would recommend this property

Liked: Friendly staff, free breakfast, nice balcony, free wifi

Disliked: leaky toilet, thin walls

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

01 February 2011 Customer would recommend this property

Liked: good

Disliked: not bad

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Sightseeing & culture

24 January 2011 Customer would recommend this property

Liked: Air conditioning, location and staff

Disliked: Thin walls (too much noise sometimes), that you have to take off you shoes before coming in :D


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.