Reviews of Serai Inn & Hostel

2nd Floor, 62 Jalan Hang Lekiu, Kuala Lumpur, Malaysia 50100

80.9%

197 out of 229 HostelBookers customers said that they would recommend 'Serai Inn & Hostel'

Atmosphere
68.0%
Location
90.4%
Facilities
76.8%
Cleanliness
82.4%
Staff
91.2%
Value
78.4%
Safety
79.2%

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85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Tamara de Groot

31 August 2009 Tamara would recommend this property

Liked: I liked that is was easy to find and near by all places to go. Metro/Skytrain is very close, same as shops and other nice things to do! You get what they promise: an easy breakfast, a clean bed to sleep and a safe place nearby everything!

Disliked: Tamara left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Christian Henkes

24 August 2009 Christian would recommend this property

Liked: Great place if you spend all day outside and just need a place to sleep

Disliked: Christian left no negative feedback.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Paul Barnett

09 August 2009 Paul would recommend this property

Liked: Good location near LRT, can change to monorail 1 or 2 stops away, also near major bus stops. If you want to pay a bit more than a dorm to have a private room then this is a good place and gets you just out of china town (or petaling st). Has seperate air con, so can control own temp and dont have to worry about recieving flu off other travelers through ducted systems.Not too far to walk to the clubs, and bit closer to little india for late night feeds.Recieved discount for extra stay after a week.Thank you!

Disliked: Paul left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Joao Ferreira

02 August 2009 Joao would recommend this property

Liked: Excellent staff. The best location in town. Near all the main attractions and located in a quiet street. Perfect.

Disliked: Joao left no negative feedback.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

KuoHuei Lin

30 July 2009 KuoHuei would recommend this property

Liked: The staffs are very kind and nice. The the cleaniness is enough for me.

Disliked: KuoHuei left no negative feedback.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Cornelia Rosa de Koning

30 July 2009 Cornelia Rosa would recommend this property

Liked: Location, cleanliness and very helpfull staff. Very easy to get from and to the airport as the underground is very close. And very close to both little India and Chinatown. Rooms though are tiny. Both private and dormatory.......And the walls thin as paper. I was very happy with very my silence neighbours.

Disliked: Cornelia Rosa left no negative feedback.

71.4%
Atmosphere - 40% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

29 July 2009

Liked: Everything you get from what it stated.

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

28 July 2009 Customer would recommend this property

Liked: Very freindly staff and very helpful. Kept reception open as my flight was delayed to wait for me. Excellent location, close to most major attractions and transport.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

02 July 2009 Customer would recommend this property

Liked: It was fine for what I needed - a place to stay on an overnight stop from the airport. it was easy to get to and from the airport with all my bags, although the many stairs in the hostel were a little difficult. And it was close to many attractions. The rooms are thin, but I didnt here too much noise while I was in bed, guess that depends whos there at the same time.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

02 July 2009 Customer would recommend this property

Liked: Very helpfull staff.Good location.Value for money.

Disliked: Customer left no negative feedback.

51.4%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 60% Value - 40%

Customer review

29 June 2009

Liked: The wall are so thin, you can here the other people from all rooms around talking! Terrible!!! Too laud to sleep. Bathrooms didn't have soap.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

clayton klyne

18 June 2009 clayton would recommend this property

Liked: Great place and great value. the staff is very helpful.

Disliked: clayton left no negative feedback.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

18 June 2009 Customer would recommend this property

Liked: helpfullness

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 80%

Jeff mittnacht

16 June 2009 Jeff would recommend this property

Liked: good atmospjhere

Disliked: Jeff left no negative feedback.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Daniel Bertoni

09 June 2009 Daniel would recommend this property

Liked: The location between the Puduraya bus station and Masjid Jamek was ideal for our stay in Kuala Lumpur. The "walls" between adjacent rooms are thin, but there wasn't too much noise during the night. Someone disregarded the "No Smoking" signs, though, which was unpleasant. The staff was very helpful in booking our travel from KL, though the front desk was often unstaffed and it was difficult to find an employee.

Disliked: Daniel left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Charlotte Putney

09 June 2009 Charlotte would recommend this property

Liked: Great location, right between China Town and Little India. Helpful, pleasant staff. Nice common room, decent little patio. The room's aren't exactly spacious, but the mattresses are decent and the bathrooms are immaculately clean.

Disliked: Charlotte left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

11 May 2009 Customer would recommend this property

Liked: Very clean and secure. Nice lounge and had microwave and kettle for guests' use.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

22 April 2009 Customer would recommend this property

Liked: When the airco did work anymore when we returned in the evening we get a new room!

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 100%
Location - 80% Cleanliness - 60% Value - 40%

Yongjian Vun

18 April 2009

Liked: The bathroom is more like a closet with toilet and hose. The staff were pretty helpful, beds were clean, but don't bother getting a good night's sleep as the walls are paper thin. Breakfast was bare minimum toast, margarine, jam and tea/coffee. KL doesn't have many good budget hostel options, there's a lot of good hotels around. we ended up staying only 1 night and moving to a budget hotel for the rest of our stay....

Disliked: Yongjian left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

11 March 2009 Customer would recommend this property

Liked: friendly and helpful staff, great atmosphere, good location.

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 100% Value - 40%

Customer review

09 March 2009 Customer would recommend this property

Liked: Location.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

28 February 2009 Customer would recommend this property

Liked: VERY GOOD LOCATION, CLOSE TO EVERYWHERE, MUSJID JAMEK, MERDEKA SQUARE, CHINA TOWN, PUDURAYA BUS TERMINAL, CENTRAL MARKET... IN A FEW MINUTE WALK.

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 100% Value - 40%

Customer review

22 February 2009

Liked: the guy at reception was very nice and helpful, common area was ok.rooms were too small, one bathroom perfloor

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

PREMLAL GANDHI PARADEV DANIEL

17 February 2009 PREMLAL GANDHI would recommend this property

Liked: Cleaness,Hospitality of the staff Specially admin officer Sayeera who helped me a lot,Avilable facilities

Disliked: PREMLAL GANDHI left no negative feedback.

80.0%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Adam Swann

06 February 2009 Adam would recommend this property

Liked: Nice, clean safe hostel, all be it a bit quiet but it depends on what you want!

Disliked: Adam left no negative feedback.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.