Reviews of Serai Inn & Hostel

2nd Floor, 62 Jalan Hang Lekiu, Kuala Lumpur, Malaysia 50100

80.9%

197 out of 229 HostelBookers customers said that they would recommend 'Serai Inn & Hostel'

Atmosphere
68.0%
Location
90.4%
Facilities
76.8%
Cleanliness
82.4%
Staff
91.2%
Value
78.4%
Safety
79.2%

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85.7%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

melvin taylor

25 April 2010 melvin would recommend this property

Liked: Good AC, Quiet,

Disliked: melvin left no negative feedback.

71.4%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 60% Value - 80%

James Rodgers

13 April 2010 James would recommend this property

Liked: good value for money

Disliked: James left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

11 April 2010 Customer would recommend this property

Liked: Staff was really helpfull. They could tell me a lot of information about everything in a patient way. The hostel was clan and nice.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Tamara Hanson

06 April 2010 Tamara would recommend this property

Liked: Central location, helpful friendly staff -ideal for backpackers

Disliked: Tamara left no negative feedback.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 40%

Customer review

06 April 2010 Customer would recommend this property

Liked: Great staff, nice and secure but wafer thin walls were a real issue, you could easily hear conversations from several rooms along. On the plus side it was located very close to the LRT and was a perfectly good place to stay for a couple of nights.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

lee butler

25 March 2010

Liked: Staff were extremely helpful and polite and location was good. However, the owner seems to watch every penny and all items borrowed had a deposit (towels). Even had to write phone number down when phoning next destination in Kuantan (even though i paid for it). Difficult place to feel comfortable.

Disliked: lee left no negative feedback.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

19 March 2010 Customer would recommend this property

Liked: clean, safe, secure, good location and good value.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

15 March 2010 Customer would recommend this property

Liked: Excellent service and location.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

HAN-YING LIAO

10 March 2010 HAN-YING would recommend this property

Liked: GOOD

Disliked: HAN-YING left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

08 March 2010 Customer would recommend this property

Liked: Good value for money. The walls are thin but this place is not popular amongst party-goers (at least not duirng my stay). So, I slept very well. Staff are extremely friendly and helpful.

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 60%
Location - 40% Cleanliness - 80% Value - 60%

Customer review

05 March 2010

Liked: No lift, not easy to move baggages.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Andulis Priednieks

02 March 2010 Andulis would recommend this property

Liked: Good value for the money! And very friendly staff!

Disliked: Andulis left no negative feedback.

51.4%
Atmosphere - 20% Staff - 100% Facilities - 20% Safety - 80%
Location - 60% Cleanliness - 40% Value - 40%

Customer review

28 February 2010

Liked: The receptionist was very helpful. We asked her how to go to places. She was very helpful and expalined to us patiently.

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

23 February 2010 Customer would recommend this property

Liked: The location was excellent. right near the bus depot so you don' have to carry your bags to far, and just a stone's throw from China town but far enough away to get a good nights sleep!

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

22 February 2010 Customer would recommend this property

Liked: very basic, most rooms without windows, but location excellent - in the middle of the city centre

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

11 February 2010

Liked: staff can speak chinese

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 60% Staff - 100% Facilities - 20% Safety - 80%
Location - 100% Cleanliness - 40% Value - 60%

Stephanie Wilson

08 February 2010

Liked: Everything about this hostel was great except for the bedroom. Unfortunately that's a very important part of a hostel. The walls were paper thin and I could hear my neighbor drunkenly singing until 6:00am. It's not the hostels fault he was drunkenly singing and not responding to requests to be quiet, but thicker walls would have helped the situation. There is also a window facing the hallway, so the hall light blares into the bedroom all night. I had to hang a towel over the window. The staff was extremely friendly and helpful though. The location was great too, just a short walk from the Masjid Jamek station and right next to Little India and Chinatown. You can see the KL Tower from the stairwell window. It's also very secure.

Disliked: Stephanie left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

05 February 2010 Customer would recommend this property

Liked: The free brekkie & water dispenser were good. The aircon was a lifesaver. Free wifi was good too.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Derek Brown

03 February 2010 Derek would recommend this property

Liked: How the staff kept it really clean throughout, also the helpfullness in makig a booking for my next destination

Disliked: Derek left no negative feedback.

71.4%
Atmosphere - 40% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

26 January 2010

Liked: Walls are paper thin so you can hear absolutely everything that is being done in the next 3 rooms. Room itself is very small. But it is clean and in good location so good value option for hardened travellers.

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

21 January 2010 Customer would recommend this property

Liked: Very friendly and helpful staff.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

11 January 2010 Customer would recommend this property

Liked: thank you for staying in your hostel

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Sarah Bowditch

10 January 2010 Sarah would recommend this property

Liked: The staff were amazingly helpful and friendly

Disliked: Sarah left no negative feedback.

42.9%
Atmosphere - 60% Staff - 40% Facilities - 20% Safety - 60%
Location - 40% Cleanliness - 60% Value - 20%

Customer review

08 January 2010

Liked: very lousy hostel.a prefab walls between rooms, can hear every sound.mattress is horrible.interior looks simple and clean but it's not worth it.

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

03 January 2010

Liked: Fine hostel. Indeed good value for money (but nothing more). Very tiny rooms but the hostel is clean (but bring your own sheets) and there is a big metro-station around the corner, so what do you need more?

Disliked: Customer left no negative feedback.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.