Reviews of Serai Inn & Hostel
2nd Floor, 62 Jalan Hang Lekiu, Kuala Lumpur, Malaysia 50100
197 out of 229 HostelBookers customers said that they would recommend 'Serai Inn & Hostel'
- Atmosphere
- Location
- Facilities
- Cleanliness
- Staff
- Value
- Safety
Refine your results Showing 186 of 189 reviews Previous 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 Next
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 60% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 100% | Value - | 80% |
melvin taylor
25 April 2010 melvin would recommend this property
Liked: Good AC, Quiet,
Disliked: melvin left no negative feedback.
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 60% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 60% | Value - | 80% |
James Rodgers
13 April 2010 James would recommend this property
Liked: good value for money
Disliked: James left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 80% |
Customer review
11 April 2010 Customer would recommend this property
Liked: Staff was really helpfull. They could tell me a lot of information about everything in a patient way. The hostel was clan and nice.
Disliked: Customer left no negative feedback.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 80% | Value - | 60% |
Tamara Hanson
06 April 2010 Tamara would recommend this property
Liked: Central location, helpful friendly staff -ideal for backpackers
Disliked: Tamara left no negative feedback.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 80% | Value - | 40% |
Customer review
06 April 2010 Customer would recommend this property
Liked: Great staff, nice and secure but wafer thin walls were a real issue, you could easily hear conversations from several rooms along. On the plus side it was located very close to the LRT and was a perfectly good place to stay for a couple of nights.
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 80% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 100% | Value - | 60% |
lee butler
25 March 2010
Liked: Staff were extremely helpful and polite and location was good. However, the owner seems to watch every penny and all items borrowed had a deposit (towels). Even had to write phone number down when phoning next destination in Kuantan (even though i paid for it). Difficult place to feel comfortable.
Disliked: lee left no negative feedback.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 80% | Cleanliness - | 100% | Value - | 80% |
Customer review
19 March 2010 Customer would recommend this property
Liked: clean, safe, secure, good location and good value.
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
15 March 2010 Customer would recommend this property
Liked: Excellent service and location.
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
HAN-YING LIAO
10 March 2010 HAN-YING would recommend this property
Liked: GOOD
Disliked: HAN-YING left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
08 March 2010 Customer would recommend this property
Liked: Good value for money. The walls are thin but this place is not popular amongst party-goers (at least not duirng my stay). So, I slept very well. Staff are extremely friendly and helpful.
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 80% | Safety - | 60% |
| Location - | 40% | Cleanliness - | 80% | Value - | 60% |
Customer review
05 March 2010
Liked: No lift, not easy to move baggages.
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Andulis Priednieks
02 March 2010 Andulis would recommend this property
Liked: Good value for the money! And very friendly staff!
Disliked: Andulis left no negative feedback.
| Atmosphere - | 20% | Staff - | 100% | Facilities - | 20% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 40% | Value - | 40% |
Customer review
28 February 2010
Liked: The receptionist was very helpful. We asked her how to go to places. She was very helpful and expalined to us patiently.
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
23 February 2010 Customer would recommend this property
Liked: The location was excellent. right near the bus depot so you don' have to carry your bags to far, and just a stone's throw from China town but far enough away to get a good nights sleep!
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 60% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 100% | Value - | 60% |
Customer review
22 February 2010 Customer would recommend this property
Liked: very basic, most rooms without windows, but location excellent - in the middle of the city centre
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 60% | Safety - | 60% |
| Location - | 80% | Cleanliness - | 80% | Value - | 80% |
Customer review
11 February 2010
Liked: staff can speak chinese
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 20% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 40% | Value - | 60% |
Stephanie Wilson
08 February 2010
Liked: Everything about this hostel was great except for the bedroom. Unfortunately that's a very important part of a hostel. The walls were paper thin and I could hear my neighbor drunkenly singing until 6:00am. It's not the hostels fault he was drunkenly singing and not responding to requests to be quiet, but thicker walls would have helped the situation. There is also a window facing the hallway, so the hall light blares into the bedroom all night. I had to hang a towel over the window. The staff was extremely friendly and helpful though. The location was great too, just a short walk from the Masjid Jamek station and right next to Little India and Chinatown. You can see the KL Tower from the stairwell window. It's also very secure.
Disliked: Stephanie left no negative feedback.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 60% | Cleanliness - | 100% | Value - | 100% |
Customer review
05 February 2010 Customer would recommend this property
Liked: The free brekkie & water dispenser were good. The aircon was a lifesaver. Free wifi was good too.
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Derek Brown
03 February 2010 Derek would recommend this property
Liked: How the staff kept it really clean throughout, also the helpfullness in makig a booking for my next destination
Disliked: Derek left no negative feedback.
| Atmosphere - | 40% | Staff - | 80% | Facilities - | 60% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 80% | Value - | 80% |
Customer review
26 January 2010
Liked: Walls are paper thin so you can hear absolutely everything that is being done in the next 3 rooms. Room itself is very small. But it is clean and in good location so good value option for hardened travellers.
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 60% | Safety - | 100% |
| Location - | 80% | Cleanliness - | 100% | Value - | 100% |
Customer review
21 January 2010 Customer would recommend this property
Liked: Very friendly and helpful staff.
Disliked: Customer left no negative feedback.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 80% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 80% | Value - | 80% |
Customer review
11 January 2010 Customer would recommend this property
Liked: thank you for staying in your hostel
Disliked: Customer left no negative feedback.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 80% | Cleanliness - | 100% | Value - | 100% |
Sarah Bowditch
10 January 2010 Sarah would recommend this property
Liked: The staff were amazingly helpful and friendly
Disliked: Sarah left no negative feedback.
| Atmosphere - | 60% | Staff - | 40% | Facilities - | 20% | Safety - | 60% |
| Location - | 40% | Cleanliness - | 60% | Value - | 20% |
Customer review
08 January 2010
Liked: very lousy hostel.a prefab walls between rooms, can hear every sound.mattress is horrible.interior looks simple and clean but it's not worth it.
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 80% | Safety - | 60% |
| Location - | 60% | Cleanliness - | 80% | Value - | 80% |
Customer review
03 January 2010
Liked: Fine hostel. Indeed good value for money (but nothing more). Very tiny rooms but the hostel is clean (but bring your own sheets) and there is a big metro-station around the corner, so what do you need more?
Disliked: Customer left no negative feedback.
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Customer feedback
94% of 201,155 customers would recommend HostelBookers to a friend.
