Reviews of Serai Inn & Hostel

2nd Floor, 62 Jalan Hang Lekiu, Kuala Lumpur, Malaysia 50100

80.9%

197 out of 229 HostelBookers customers said that they would recommend 'Serai Inn & Hostel'

Atmosphere
68.0%
Location
90.4%
Facilities
76.8%
Cleanliness
82.4%
Staff
91.2%
Value
78.4%
Safety
79.2%

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77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Maarten Verweij

With my spouse / partner

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

21 December 2010 Maarten would recommend this property

Liked: Central location for Chinatown, Little India & Petronas Towers

Disliked: Rooms are really small

77.1%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

28 November 2010 Customer would recommend this property

Liked: The location was great and quite. Not too far to walk to the attractions of KL.Friendly staff and very helpful!

Disliked: Not much

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Michael McGill

With my spouse / partner

Sports, adventure or outdoor activities
Backpacking / gap year
Beach / sunbathing
Sightseeing & culture

22 November 2010 Michael would recommend this property

Liked: Very clean, rooms with comfortable beds. Location is great, easy walking distance to everything and all the LRT, monorail lines etc run here.

Disliked: Michael left no negative feedback.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

31 October 2010 Customer would recommend this property

Liked: very nice staff, the men at reception is very helpfull and friendly

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Stewart Wareing

Alone

Backpacking / gap year

10 October 2010 Stewart would recommend this property

Liked: Staff were very helpful and easy to talk to.

Disliked: Rooms on the 1st floor (of the hostel, not the building) tend to be a bit nosier due to the buzzer system for allowing entry.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

06 October 2010 Customer would recommend this property

Liked: Friendly and very helpful staff. I asked for an extra small table for my laptop and got one installed in my room. Not too many hostels can do that.There were a few mounds of uncollected garbage along the sidewalks in the early evening, but they were gone by late evening or early morning. This seems typical of Kuala Lumpur and not specific to this hostel.

Disliked: The private room was a bit small. It would have been nice if the common room was found in the lowermost floor of the hostel (the hostel has 4 or 5 floors) instead of the uppermost. That way, more people will tend to stay and hang around it. It's simple law of gravity. It's easier to go down than to go up. =)

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

27 September 2010 Customer would recommend this property

Liked: Central location, close to transport links and Chinatown.

Disliked: The rooms did have very thin walls but this didn't really affect us.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Simon Lee

With my spouse / partner

Backpacking / gap year

27 September 2010 Simon would recommend this property

Liked: Staff are all very helpfull and chatty

Disliked: Not much .. maybe tea/coffee could be on all day but thats just being picky

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

24 September 2010 Customer would recommend this property

Liked: Nice atmosphere, friendliness of the staff, cleanliness

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Roy Sucayan

Alone

Sports, adventure or outdoor activities

22 September 2010 Roy would recommend this property

Liked: I like the location and the hostel is very clean. Staffs are very friendly too. I would love to stay their again.

Disliked: Roy left no negative feedback.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Faye Gould

With a large group / tour

Backpacking / gap year

11 September 2010 Faye would recommend this property

Liked: Very clean and secure. Staff are lovely and realy helpful.

Disliked: The walls are very thin!!

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 80% Value - 100%

Susilawati Tanoto

Alone

Sports, adventure or outdoor activities
Backpacking / gap year
Sightseeing & culture

10 September 2010 Susilawati would recommend this property

Liked: the staffs was so helpful and friendly.

Disliked: Susilawati left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Jochen Witte

With my spouse / partner

Backpacking / gap year

31 August 2010 Jochen would recommend this property

Liked: Good location,8 min.walk to Chinatown.The rooms are small but very clean,also the common bathroom.Hightly recommended for budget travellers

Disliked: nothing

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Elzbieta Sarnowicz

With my spouse / partner

Sports, adventure or outdoor activities
Backpacking / gap year

28 August 2010 Elzbieta would recommend this property

Liked: Clean, good locations, very helpfull people

Disliked: Bit expensive, but still good value for the money

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Anirudh Rao

With friends / other travellers

Sports, adventure or outdoor activities

16 August 2010 Anirudh would recommend this property

Liked: Each of the hosts were extremely friendly and really cared about the safety and comfort of the guests! We came at 5am in the morning and they allowed us to rest in the guest room until the appropriate check-in time. I even accidently left the door to my room open all day, and nothing was lost. Thank You!

Disliked: Anirudh left no negative feedback.

57.1%
Atmosphere - 20% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 40% Value - 40%

Cathrin Pagel

Alone

Backpacking / gap year
Sightseeing & culture

15 August 2010

Liked: Really friendly Staff

Disliked: not really clean

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 100%

Zi-Zhen Liu

Alone

Backpacking / gap year
Events / festivals

11 August 2010 Zi-Zhen would recommend this property

Liked: There is air conditioning in the room and the price was totally worth it.

Disliked: Zi-Zhen left no negative feedback.

54.3%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 100%
Location - 100% Cleanliness - 60% Value - 20%

Customer review

With my spouse / partner

Sightseeing & culture

04 August 2010

Liked: Location

Disliked: everything else

65.7%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 40% Value - 40%

Richard Alexander

Alone

Work / volunteering
Backpacking / gap year
City break
Sightseeing & culture
Shopping

01 August 2010

Liked: The owners were very helpful and friendly. the place seemed very securelocation is great

Disliked: the rooms were ridiculous. cubicle partition walls mean you can hear people in the next room sleeping, let alone talking or worse! ...I stayed 7 nights.\not once in this time was the room cleaned, the bed was not changed and the bin was not emptied even after I asked, I eventually left 2 rubbish bags in the hallway and they were removed. it's a shame because the common areas were very clean.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

zhang lin lin

With a large group / tour

Backpacking / gap year

16 July 2010 zhang would recommend this property

Liked: staff is very good

Disliked: zhang left no negative feedback.

71.4%
Atmosphere - 60% Staff - 60% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

JAWADUL HAQUE

23 June 2010 JAWADUL would recommend this property

Liked: Location was good with metro nearby and 7/11 also.However no lifts in the building was an agony.Room partitions were paper thin and no opportunity for socialising.

Disliked: JAWADUL left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

05 June 2010 Customer would recommend this property

Liked: friendlyness and helpfullyness of all staff. excellent location.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

31 May 2010 Customer would recommend this property

Liked: very friendly and helpful staff

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Markus Hausammann

20 May 2010 Markus would recommend this property

Liked: There is enough of everything to make it very good value for what you pay. Rooms are small but nice and clean and with AC. Location is very good. Breakfast is plain but you can toast yourself as many slices of toast as you want and put as much jam on them as you like.

Disliked: Markus left no negative feedback.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 60%

Pavel Texl

13 May 2010 Pavel would recommend this property

Liked: One of the nice places in Kuala Lumpur. Friendly staff, clean rooms

Disliked: Pavel left no negative feedback.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.