Reviews of Twin Pines
No 2, Jalan Mentigi, Tanah Rata, Cameron Highlands, Malaysia 39000
97 out of 126 HostelBookers customers said that they would recommend 'Twin Pines'
- Atmosphere
- Location
- Facilities
- Cleanliness
- Staff
- Value
- Safety
Refine your results Showing 88 of 91 reviews 1 | 2 | 3 | 4 Next
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 40% | Safety - | 40% |
| Location - | 100% | Cleanliness - | 40% | Value - | 60% |
PEI CHAO CHEN
Alone
Sightseeing & culture
29 January 2012 PEI CHAO would recommend this property
Liked: friendly stuff
Disliked: room is too small , roon and bathroom is not clean, no water and kitchen for travellers
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 20% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 60% | Value - | 100% |
Douglas Newby
With my spouse / partner
Backpacking / gap year
20 January 2012 Douglas would recommend this property
Liked: looks scary on the outside but has a nice patios, horrible bathrooms, but good location
Disliked: Douglas left no negative feedback.
| Atmosphere - | 40% | Staff - | 40% | Facilities - | 20% | Safety - | 40% |
| Location - | 100% | Cleanliness - | 40% | Value - | 40% |
Marion Cottier-Brown
With my spouse / partner
Backpacking / gap year
Family Holiday
Sightseeing & culture
16 January 2012
Liked: Good location, near to main street of Tanah Rata in the Cameron Highlands. Pretty garden at the front of the property.
Disliked: It looked OK on the internet when we booked ahead via HostelBookers for a two night visit in the Cameron Highlands, with a pretty garden and a public verandah to sit on. However, the double room with attached bathroom (Room 2) smelled of a mixture of cat pee, damp and sweaty feet. On our second night, someone in the next room was burning incense (presumably to get rid of the foul smell), which made our room smell better for a while as the smell wafted through the slatted windows. As other reviewers have noted, because the walls are so thin we could hear every noise, not only from adjoining rooms but from people on the verandah and passing cars in the street. The sheets on the bed were clean but stained, as was the one thin blanket. We asked for more pillows but there were none. We did manage to get two more stained blankets - which we needed as it was quite chilly in the evenings and overnight. The bathroom was so small you couldn't swing a rat around, never mind a cat. The shower provided hot water only as a dribble, which made showering difficult. There were no toiletries provided - only two shabby towels. As for the room furnishings - the bed, wardrobe and bedside cabinet - I have thrown away better furniture. Goodness only knows when the room was last painted. We paid extra for wifi access and specifically asked beforehand if the connection was fast. It wasn't - and when I mentioned this to the owner, he just shrugged his shoulders, so we spent a couple of hours each evening in Starbucks on the main street and used their free (much faster) wifi connection. I can safely say that this is the worst place I have ever stayed in my life.
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 80% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 60% | Value - | 80% |
Allison Dickman
With friends / other travellers
Sightseeing & culture
05 January 2012 Allison would recommend this property
Liked: Is nice for a place to sleep, but not much of an atmosphere. Staff were smiley, but not a huge help. Lost my kindle and asked I if they could check the room, but they didn't seem to care much :(
Disliked: Allison left no negative feedback.
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 60% | Safety - | 60% |
| Location - | 80% | Cleanliness - | 60% | Value - | 40% |
Jonathan ORCHARD
With my spouse / partner
Backpacking / gap year
Sightseeing & culture
18 December 2011
Liked: Lovely garden and pleasant sitting area under a verandah.
Disliked: Rooms are just partitioned off from each other so you can hear every sound in the other rooms.
| Atmosphere - | 40% | Staff - | 20% | Facilities - | 60% | Safety - | 40% |
| Location - | 80% | Cleanliness - | 40% | Value - | 80% |
Customer review
With friends / other travellers
Backpacking / gap year
30 November 2011 Customer would recommend this property
Liked: Very basic but cheap so you get what you pay for
Disliked: Didn't feel that safe as there was only shutters on the windows and staff were not overly friendly!
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 60% | Safety - | 60% |
| Location - | 100% | Cleanliness - | 60% | Value - | 60% |
Customer review
Alone
Backpacking / gap year
27 November 2011 Customer would recommend this property
Liked: Wifi was good, great location.
Disliked: Bathrooms were pretty ordinary and never smelt clean.
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 60% | Safety - | 60% |
| Location - | 80% | Cleanliness - | 80% | Value - | 80% |
Customer review
With my spouse / partner
Backpacking / gap year
21 November 2011 Customer would recommend this property
Liked: Brilliant location and lots of other travellers to speak to.
Disliked: The paper thin walls
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 40% | Safety - | 20% |
| Location - | 100% | Cleanliness - | 40% | Value - | 80% |
Customer review
With my spouse / partner
Family Holiday
02 July 2011
Liked: Proximity to town
Disliked: Condition of rooms and linen and door can be unlocked from outside through window
| Atmosphere - | 80% | Staff - | 60% | Facilities - | 60% | Safety - | 60% |
| Location - | 80% | Cleanliness - | 60% | Value - | 80% |
YEW ENG TAN
As a family with children
Family Holiday
22 June 2011 YEW ENG would recommend this property
Liked: THE PLACE IS QUITE PEACEFUL
Disliked: THE STAFF WAS NOT AROUND WHEN I WANT TO CHECK IN, HAD TO WAIT MORE THAN 10 MINUTES
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
With my spouse / partner
Sightseeing & culture
26 February 2011 Customer would recommend this property
Liked: Room clean & ok. Nice hot shower, Well located, Breakfast good value. Staff very pleasant and polite.
Disliked: Nothing
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 80% |
Customer review
With my spouse / partner
Backpacking / gap year
Sports, adventure or outdoor activities
30 January 2011 Customer would recommend this property
Liked: We had a great room with bathroom, which was very clean. And staff were helpful when needed, would recommend it for those looking for somewhere quite to stay.
Disliked: No real atmosphere when we were staying there. It is more of a motel then backpackers. It also happened to be raining alot while we were there and there was nowhere really to sit except in our room or out on the verandah (which did get cold at night).
| Atmosphere - | 40% | Staff - | 60% | Facilities - | 60% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 60% | Value - | 80% |
Customer review
With my spouse / partner
Backpacking / gap year
06 January 2011 Customer would recommend this property
Liked: Room was clean, comfortable and had an ensuite bathroom. Tours offered had a very very good guide - I would highly recommend booking the Jungle Adventure 2 through twin pines - Shan the tour guide was very knowledgeable and really made our stay in Cameron Highlands! (Plus it was RM40 cheaper than the other tour agencies).
Disliked: Internet room was poor - (possibly the worlds first computer is available for use in a cupboard) internet cafe round the corner.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 60% | Safety - | 60% |
| Location - | 100% | Cleanliness - | 80% | Value - | 100% |
Customer review
Alone
Sightseeing & culture
04 January 2011 Customer would recommend this property
Liked: Clean. Good enough if you need only bed and hot shower.
Disliked: If it so happened that your neightbour is noisy, your night can be sleepless. But, it was really quite when I stayed there, as not all rooms are occupied.
| Atmosphere - | 80% | Staff - | 60% | Facilities - | 40% | Safety - | 60% |
| Location - | 100% | Cleanliness - | 20% | Value - | 80% |
Customer review
With my spouse / partner
Backpacking / gap year
19 November 2010
Liked: Excellent garden and location. Good scrabble facilities!
Disliked: Bathroom facilities were appalling (primitave and never cleaned). Small room, very damp all the time.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 60% | Safety - | 60% |
| Location - | 100% | Cleanliness - | 80% | Value - | 100% |
Customer review
14 June 2010 Customer would recommend this property
Liked: nice garden!
Disliked: Customer left no negative feedback.
| Atmosphere - | 40% | Staff - | 100% | Facilities - | 60% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 40% | Value - | 40% |
Shelley Scott
05 June 2010
Liked: there was nothing bad, it just didn't seem like great value considering we didn't have the cleanest of rooms. Nice garden to sit out in.
Disliked: Shelley left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 40% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 60% | Value - | 100% |
Jan Kubín
29 April 2010 Jan would recommend this property
Liked: You can buy beer 6RM, food 4-6Rm
Disliked: Jan left no negative feedback.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 60% | Safety - | 60% |
| Location - | 100% | Cleanliness - | 80% | Value - | 80% |
Customer review
25 April 2010 Customer would recommend this property
Liked: locations is nice, price is low, staff is really friendly
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 80% | Value - | 100% |
Karen Mundy
18 April 2010 Karen would recommend this property
Liked: Lovely hostel with character and really friendly and helpful staff, would definitely recommend!
Disliked: Karen left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 100% | Value - | 100% |
Pavel Texl
17 April 2010 Pavel would recommend this property
Liked: Staff was very friendly, always helpful. Hostel is situated on a nice place with garden, very relaxed place. I can recommend this for everyone going to Cameron Highlands. One more time: Thank to the lady, who took care about us.
Disliked: Pavel left no negative feedback.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 80% | Value - | 80% |
Customer review
10 April 2010 Customer would recommend this property
Liked: staffs were nice and friendly, hot shower was available anytime, bed was clean.it is worth staying.
Disliked: Customer left no negative feedback.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 100% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 100% | Value - | 100% |
Customer review
27 March 2010 Customer would recommend this property
Liked: its OK
Disliked: Customer left no negative feedback.
| Atmosphere - | 40% | Staff - | 60% | Facilities - | 40% | Safety - | 60% |
| Location - | 80% | Cleanliness - | 40% | Value - | 60% |
Customer review
26 March 2010 Customer would recommend this property
Liked: Great location! Easily accessible from the main road in town, without any uphill walk. Near to C.S. Tours & Travel Service, which offers good tour packages around Cameron Highlands. Booked a double bed ensuite. Room was a little disappointing. Bedsheet and wardrobe were not very clean. The shower head was leaking. Nonetheless, the toilet/bathroom was very clean! Breakfast was not provided, but we found an Indian stall opened off the main road, as early as 6.30am.
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 60% | Safety - | 60% |
| Location - | 100% | Cleanliness - | 60% | Value - | 40% |
Customer review
16 March 2010 Customer would recommend this property
Liked: Good location. Provided blankets and towels. They charge 10 RM for wifi which seemed unneccesary when so many guesthouses in Malaysia offer it for free. Quite expensive for what it is considering breakfast is not included.
Disliked: Customer left no negative feedback.
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Customer feedback
94% of 201,155 customers would recommend HostelBookers to a friend.
