HostelBookers Logo
Website feedback

Reviews of Ace Inn Shinjuku Tokyo

Hostel

5-2 Katamachi, Shinjuku-ku, Tokyo, Japan

Atmosphere 77%

Cleanliness 79%

Facilities 79%

Location 88%

Safety 83%

Staff 89%

Value 84%

What's Included

  • Linen
  • Luggage Room
  • Towel

Facilities

  • Air conditioning
  • Free Wi-Fi
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Bicycle Parking
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Elevator
  • Free Internet Access
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Internet Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Parking
  • Reading Light
  • Swimming Pool
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels Included
  • Towels for hire
  • Vending Machines
  • Washing machine

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 11:00

Policies

  • Credit Cards Accepted
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to Tokyo?

Contact us directly

Atmosphere 77%

Cleanliness 79%

Facilities 79%

Location 88%

Safety 83%

Staff 89%

Value 84%

Showing 51-60 of 73 reviews

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
05 Aug 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, City break, Sightseeing & culture

Liked: Great location and great staff

Disliked: Bed was uncomfortable after a few nights

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 100%
83% Overall Rating

Anonymous
04 Aug 2013

Travel Type:
With friends / other travellers

Trip Type:
Business / conference

Liked: It's in a very convenient place; the beds are more then enough; there is free coffee & tea downstairs; in general, if you're planning to stay in Tokyo for not too much money, that's the place for you.

Disliked: 100yens for 10minutes of shower; they close between 2am and 4:30am and you cannot either get in or out; ATTENTION: you cannot have the third pin in your cable, because Japanese outlets usually have only two holes. You can buy a cheap adapter (300Y) near in a FamilyMart. You can also borrow one in the lobby, but the number is limited.The IC is set up very low and people tend to get cold in the night.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
01 Aug 2013

Travel Type:
With friends / other travellers

Trip Type:
Partying / nightlife, Shopping, Sports, adventure or outdoor activities

Liked: The location was super convenient. I felt like I was in the heart of Tokyo with everything a stones throw away. If you want to have a Tokyo experience with a helpful staff (one that has no problem giving you maps and advice on places to see) I highly reccommend this hostel.

Disliked: I have no complaints about the location or layout of Ace inn.

Customer would recommend this property

43% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 80%
  • Safety - 60%
  • Staff - 60%
  • Value - 40%
43% Overall Rating

Anonymous
30 Jul 2013

Travel Type:
Alone

Trip Type:
Visiting friends or family

Liked: Location.

Disliked: Everything else!

91% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
27 Jul 2013

Travel Type:
Alone

Trip Type:
Partying / nightlife, Sightseeing & culture, Visiting friends or family

Liked: The wooden capsule beds were incredibly comfortable!!

Disliked: The entrance smelled awful because of all of the shoes. Maybe there's a better way to keep that many shoes?

Customer would recommend this property

63% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 60%
  • Safety - 60%
  • Staff - 80%
  • Value - 60%
63% Overall Rating

Anonymous
29 Jun 2013

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Cheap

Disliked: You have to pay to use the shower!Hard mattresses

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
28 Jun 2013

Travel Type:
With friends / other travellers

Trip Type:
Events / festivals, Partying / nightlife, Shopping, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: I loved how easy it was to get to the train station and also how helpful the staff were!

Disliked: The bathrooms were a little bit outdated and annoying to access.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
89% Overall Rating

Anonymous
07 Jun 2013

Travel Type:
With friends / other travellers

Trip Type:
Business / conference

Liked: Comfortable beds, helpful staff, free wi-fi throughout hostel.

Disliked: None.

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
83% Overall Rating

Anonymous
24 May 2013

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Great location and good value for such a central hostel, also very sociable and good for meeting people.

Disliked: You have to pay for showers - it's not much but you should never have to pay to wash yourself!

Customer would recommend this property

40% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 40%
  • Facilities - 20%
  • Location - 60%
  • Safety - 60%
  • Staff - 60%
  • Value - 20%
40% Overall Rating

Anonymous
20 May 2013

Travel Type:
Alone

Trip Type:
City break, Sightseeing & culture

Liked: there is little to like about this place. the staff do speak english, but they don't appear to be well travelled, are not young and don't really care if you have a problem.

Disliked: smelly, dark, bad atmosphere, no plugs in capsule beds, showers in basement while you stay on 9th floor, coin op showers, will not give refunds if your travel plans change. generally unhelpful people.

Customer would recommend this property

Check Availability