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Reviews of Ace Inn Shinjuku Tokyo Hostel

5-2 Katamachi, Shinjuku-ku, Tokyo, Japan

Atmosphere 74%

Cleanliness 78%

Facilities 76%

Location 87%

Safety 86%

Staff 88%

Value 83%

What's Included

  • Linen
  • Luggage Room
  • Towel

Facilities

  • Air conditioning
  • Free Wi-Fi
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Bicycle Parking
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Elevator
  • Free Internet Access
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Internet Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Parking
  • Reading Light
  • Swimming Pool
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels Included
  • Towels for hire
  • Vending Machines
  • Washing machine

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 11:00

Policies

  • Credit Cards Accepted
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to Tokyo?

Contact us directly

Atmosphere 74%

Cleanliness 78%

Facilities 76%

Location 87%

Safety 86%

Staff 88%

Value 83%

Showing 11-20 of 50 reviews

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
15 Aug 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Very welcoming, very youthful and fun. The staff were very helpful and replied to emails very quickly. The hostel was a lot of fun and I really enjoyed myself.

Disliked: The kitchen area was a little dirty and messy.

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 40%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
74% Overall Rating

Anonymous
05 Jul 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: The location was great. Also, all staff members were friendly and helpful.

Disliked: The cleanliness of the premise left much to be desired. The showers were bearable but the toilets were pretty bad.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
16 Jun 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Fantastic property, spacious rooms comfortable beds. Great location only 15minutes walk to Shinjuku, or right next to a tube stop.hairdryer can be borrowed at reception and the showers were powerful and a good temperature.

Disliked: Nothing

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
94% Overall Rating

Anonymous
30 May 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: You don't have to worry about anything. everything you need is there. convenient and near a station

Disliked: I just wish you can transfer bedal bunks, and be advised if you'll be staying on top or bottom bed.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
27 May 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Shopping, Sightseeing & culture

Liked: staff & dormitory

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
74% Overall Rating

Anonymous
16 May 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: some good selection of restaurants and take outs. walking distance to Shinjuku area.

Customer would recommend this property

60% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 40%
  • Staff - 60%
  • Value - 40%
60% Overall Rating

Anonymous
15 May 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Events / festivals, Partying / nightlife, Sightseeing & culture

Liked: Big lounge.

Disliked: Small Lockers, Small Showers, Hallways, Refridge, No outlets

94% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
29 Apr 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Helpful staff. The capsules were very cozy and nice and private. Lockers are big.

Disliked: There was not the same communal friendly atmosphere that I've seen at other hostels. The guests were a bit standoffish.

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 60%
  • Safety - 100%
  • Staff - 100%
  • Value - 60%
83% Overall Rating

Anonymous
22 Apr 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Good staff, reasonably central location.

Disliked: Noisiest beds I've ever heard.

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 60%
  • Staff - 100%
  • Value - 80%
77% Overall Rating

Anonymous
20 Apr 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Lovely and spacious wooden capsules

Disliked: It's a fairly big hostel, 7 floors of dorms, and yet there are only 2 showers per gender. Not enough, there's always queue.Also some girls at the receptions couldn't answer fairly easy questions about train bookings.

Customer would recommend this property

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