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Reviews of Ace Inn Shinjuku Tokyo

Hostel

5-2 Katamachi, Shinjuku-ku, Tokyo, Japan

Atmosphere 77%

Cleanliness 79%

Facilities 79%

Location 88%

Safety 83%

Staff 89%

Value 84%

What's Included

  • Linen
  • Luggage Room
  • Towel

Facilities

  • Air conditioning
  • Free Wi-Fi
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Bicycle Parking
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Elevator
  • Free Internet Access
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Internet Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Parking
  • Reading Light
  • Swimming Pool
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels Included
  • Towels for hire
  • Vending Machines
  • Washing machine

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 11:00

Policies

  • Credit Cards Accepted
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to Tokyo?

Contact us directly

Atmosphere 77%

Cleanliness 79%

Facilities 79%

Location 88%

Safety 83%

Staff 89%

Value 84%

Showing 11-20 of 73 reviews

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
94% Overall Rating

Anonymous
30 May 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: You don't have to worry about anything. everything you need is there. convenient and near a station

Disliked: I just wish you can transfer bedal bunks, and be advised if you'll be staying on top or bottom bed.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
27 May 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Shopping, Sightseeing & culture

Liked: staff & dormitory

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
74% Overall Rating

Anonymous
16 May 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: some good selection of restaurants and take outs. walking distance to Shinjuku area.

Customer would recommend this property

60% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 40%
  • Staff - 60%
  • Value - 40%
60% Overall Rating

Anonymous
15 May 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Events / festivals, Partying / nightlife, Sightseeing & culture

Liked: Big lounge.

Disliked: Small Lockers, Small Showers, Hallways, Refridge, No outlets

94% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
29 Apr 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Helpful staff. The capsules were very cozy and nice and private. Lockers are big.

Disliked: There was not the same communal friendly atmosphere that I've seen at other hostels. The guests were a bit standoffish.

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 60%
  • Safety - 100%
  • Staff - 100%
  • Value - 60%
83% Overall Rating

Anonymous
22 Apr 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Good staff, reasonably central location.

Disliked: Noisiest beds I've ever heard.

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 60%
  • Staff - 100%
  • Value - 80%
77% Overall Rating

Anonymous
20 Apr 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Lovely and spacious wooden capsules

Disliked: It's a fairly big hostel, 7 floors of dorms, and yet there are only 2 showers per gender. Not enough, there's always queue.Also some girls at the receptions couldn't answer fairly easy questions about train bookings.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
89% Overall Rating

Anonymous
03 Apr 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Central location in city. Good atmosphere. Clean bed, shower and toilets. Free tea and WiFi.

Disliked: Dirty sinks, drunks coming home late. No outlets near bed.

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
86% Overall Rating

Anonymous
29 Mar 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Partying / nightlife, Sightseeing & culture, Visiting friends or family

Liked: Sleeping was surprisingly comfortable - not your traditional capsule hotel but sleeping was easy. WiFi was good, plenty of information around the front desk, common areas and elevator about things to do and see. Helpful staff.

Disliked: Power points aren't that easily accessible to the capsule (at least for my bed, top bunk) - phones and laptops that require charge are out in the open or quite a stretch to reach your bed (if you want them out of sight) - very minor inconvenience.

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 40%
  • Value - 100%
77% Overall Rating

Anonymous
09 Feb 2015

Travel Type:
Alone

Trip Type:
Visiting friends or family

Liked: Unbeatable for the price and locationNice big dorm on top floor..extremely spacious for ShinjukuClean showers

Disliked: Found a middle aged Japanese man smoking on 9F. Signs say that smokers will be asked to leave property immediately. Told staff, and one went and asked him to stop - that's all. Maybe he's the owner? Couldn't use 9F because it stunk of smoke every day. Why make rules if you're not going to enforce them?

Customer would recommend this property

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