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Reviews of Ace Inn Shinjuku Tokyo Hostel

5-2 Katamachi, Shinjuku-ku, Tokyo, Japan

Atmosphere 74%

Cleanliness 76%

Facilities 72%

Location 86%

Safety 83%

Staff 91%

Value 80%

Facilities

  • Air conditioning
  • Free Wi-Fi
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Bicycle Parking
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Elevator
  • Free Internet Access
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Internet Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Parking
  • Reading Light
  • Swimming Pool
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels Included
  • Towels for hire
  • Vending Machines
  • Washing machine

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 11:00

Policies

  • Credit Cards Accepted
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to Tokyo?

Contact us directly

Atmosphere 74%

Cleanliness 76%

Facilities 72%

Location 86%

Safety 83%

Staff 91%

Value 80%

Showing 11-20 of 117 reviews

46% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 40%
  • Facilities - 20%
  • Location - 100%
  • Safety - 60%
  • Staff - 40%
  • Value - 40%
46% Overall Rating

Anonymous
02 Sep 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Location

Disliked: Cleanliness, incredibly hard beds. Only allowed 10 minutes in the shower. I was on the 10th floor and had to go all the way to the basement to wash. Huge glass windows on the roof so it was bright in the room from sunrise. Washing machines didn't remove any dirt from the clothes

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
15 Aug 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Partying / nightlife, Shopping, Sightseeing & culture

Liked: The overall atmosphere is what I love the most. People are very friendly and helpful. There's always something to do within walking distance from the hotel.

Disliked: I don't think I have anything bad to say about this hostel. Maybe the carpets need some changing or cleaning, but who gives a damn about carpets when you're on vacation?

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
15 Aug 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Very welcoming, very youthful and fun. The staff were very helpful and replied to emails very quickly. The hostel was a lot of fun and I really enjoyed myself.

Disliked: The kitchen area was a little dirty and messy.

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 40%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
74% Overall Rating

Anonymous
05 Jul 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: The location was great. Also, all staff members were friendly and helpful.

Disliked: The cleanliness of the premise left much to be desired. The showers were bearable but the toilets were pretty bad.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
16 Jun 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Fantastic property, spacious rooms comfortable beds. Great location only 15minutes walk to Shinjuku, or right next to a tube stop.hairdryer can be borrowed at reception and the showers were powerful and a good temperature.

Disliked: Nothing

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
94% Overall Rating

Anonymous
30 May 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: You don't have to worry about anything. everything you need is there. convenient and near a station

Disliked: I just wish you can transfer bedal bunks, and be advised if you'll be staying on top or bottom bed.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
27 May 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Shopping, Sightseeing & culture

Liked: staff & dormitory

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
74% Overall Rating

Anonymous
16 May 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: some good selection of restaurants and take outs. walking distance to Shinjuku area.

Customer would recommend this property

60% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 40%
  • Staff - 60%
  • Value - 40%
60% Overall Rating

Anonymous
15 May 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Events / festivals, Partying / nightlife, Sightseeing & culture

Liked: Big lounge.

Disliked: Small Lockers, Small Showers, Hallways, Refridge, No outlets

94% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
29 Apr 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Helpful staff. The capsules were very cozy and nice and private. Lockers are big.

Disliked: There was not the same communal friendly atmosphere that I've seen at other hostels. The guests were a bit standoffish.

Customer would recommend this property

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