Reviews of Shinjuku City Hotel N.U.T.S Tokyo

1-16-5 Shinjuku shinjuku-ku, Tokyo, Japan 1600022

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Customer Reviews & Ratings

76.9%

29 out of 34 HostelBookers customers said that they would recommend 'Shinjuku City Hotel N.U.T.S Tokyo'

Atmosphere
70.4%
Location
91.2%
Facilities
76.8%
Fun
49.6%
Staff
80.0%
Cleanliness
89.6%
Safety
81.6%
Value
76.0%

Customer Reviews: What did customers think about Shinjuku City Hotel N.U.T.S Tokyo?

What was the best part of your stay?
Date Shinjuku City Hotel N.U.T.S Tokyo Customer Reviews Overall Rating
04 December 2009
Helen Stump

When the renovations take place, it will be better. The rooms are really dated and smelt like bleach. My friend had bed bugs in his bed. Not cool! However, it was an excellent location for the price and having free wi fi and a free computer upstairs was a big plus. The sound system is a great novelty too.

62%
14 November 2009
Customer review

For 4 nights it is a good place to stay.

80%
12 November 2009
Customer review

I liked the areas and the easy acces to Metro. Free Internet. Massage chair and jacuzi in the room, eventhough a bit old. Friendly staff -didnot sppeak much English though, freee soft drinks in the lobby

80%
02 November 2009
Customer review

liked the location and service. but renovation was going on in the hotel and noise levels during the mornings are pretty high. the rooms are also quite musty and smell of cigarette smoke even though we requested for a non-smoking room. the bathrooms are big but rundown.. the rooms are old as well.

67%
20 October 2009
Customer review

Hotel is in a fun location and the neighborhood is quiet at night, so best of both worlds. All the hotel staff were very friendly & helpful. The decor was 80's style, but kept up nicely, they were also doing renovations, so it may have a fresher appearance for future guests. My bed was very comfortable, I had a massage chair & huge bathroom with jacuzzi hot tub. My room was cleaned every day, they had free wifi & 2 computers available for guests. Really a great room for the price.

100%
14 October 2009
Customer review

When we went, they were redoing some rooms for Japanese Style bedrooms so we were told to use the stairs at certain times. This wasn't so, although we did have one day where it took us 15 mins to get out! Lift was being used for wood etc to the 1st floor. We tried using the stairs but were told we couldn't. So we waited several times for the lift to actually be free.. didn't happen. In the end, they let us down the stairs. Internet was free and it was pretty good. Room was definitely too tight to accommodate a double and an extra bed. Although the bathroom was pretty big, with spa function. Room had massive TV in there.. maybe a lil too big! Shinjuku station is only about 10 mins walk away or there's the subway about a min or 2 away. All in all, pretty decent besides the contruction work and would stay again - hopefully without any works.

60%
27 September 2009
Customer review

the location near Shinjuku

75%
10 September 2009
Customer review

The location was within walking distance of the town centre and the staff were friendly.

62%
08 September 2009
Customer review

it´s a good hotel in a good situation.

95%
06 September 2009
Gilberto MIRANDA

very good, clean but room for 3 a little small

87%
26 August 2009
Customer review

Very clean and convenient. Spacious for Tokyo hotel room. Current instructions to find location from station not correct (ie. Subway shop no longer there).

80%
09 July 2009
Customer review

it was good

95%
02 June 2009
Cuong Tran

Convenient location, very helpful staff, small room but very clean...I like the speakers inside the room plus free use of internet on 5th and 7th floor.

92%
17 May 2009
Jeffrey Rosenberg

Central, wifi, tv, amazing bathroom

82%
04 May 2009
Francois Godbout

Very nice place. Really a Hotel, not a Hostel. No kitchen. Free juicebar in the lobby.

80%
30 April 2009
Mitchell Rose

Very comfortable and very nice wash facilities. Good radio and TV systems.

90%
17 April 2009
Customer review

Very well located and very friendly staff.

75%
16 April 2009
Customer review

Very nice place, great location.

100%
16 April 2009
Customer review

The room and facilities within the room were extremely nice, especially for the price. It was quite spacious and the staff were friendly and helpful.

95%
13 April 2009
Customer review

central location

72%
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