Reviews of Khaosan Tokyo Smile

2-2-6, Higashikomagata, Sumida-ku, Tokyo, Japan 130-0005

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Customer Reviews & Ratings

79.3%

133 out of 150 HostelBookers customers said that they would recommend 'Khaosan Tokyo Smile'

Atmosphere
77.6%
Location
80.0%
Facilities
74.4%
Fun
76.8%
Staff
80.8%
Cleanliness
84.0%
Safety
82.4%
Value
78.4%

Customer Reviews: What did customers think about Khaosan Tokyo Smile?

What was the best part of your stay?
Date Khaosan Tokyo Smile Customer Reviews Overall Rating
26 November 2009
Abby Shepherd

It was in a great location, right next to the metro line and had lots of helpful leaflets on places to go and how to get there. The staff do tend to waltz in and out quite alot though, and the computers were pretty awful. There was no way to upload photos or tranfser data to memory sticks so our cameras got bunged up and we had to ask other travellers to lend us computers in order to be able to take pictures!

70%
15 November 2009
Customer review

The wall are so thin that even in a private room, it sounds like you sleep in a dorm. Very noisy, but cheap..

60%
18 October 2009
Tim Newman

good

100%
13 October 2009
Tim Newman

Good Place and nice local bar down road

100%
12 October 2009
Customer review

The Khaosan chain is in my opinion totaly overestimated. Don't get me wrong – it's not a bad place. It's quite professional, but not very welcoming. The are charging for everything, the staff is almost bored,not so helpful as in other hostels. Still not a bda place.

67%
05 October 2009
Saad Ali

Many Khosan hostels, same company. Khosan Tokyo Annex is better than Smile.

100%
10 September 2008
Customer review

The helpful and friendly staff The out of town location with easy access into town

75%
09 September 2008
Customer review

Very clean, free internet use, free bi-annual Geisha show

90%
08 September 2008
Customer review

Clean, quiet, free internet with computers and a cosy bar.

77%
25 June 2008
Jamie Henn

Nice and quiet location in a bustling city

82%
18 June 2008
Customer review

They spoke english and had free internet (but it was easier to use not at peak hours of the day). There is also a pay phone inside.

87%
23 March 2008
Samantha Hoyt

they had internet, for the most part. and the kitchen was a nice plus because food is not cheap in tokyo. khaosan is pretty much the hostel group to stay with in Japan. but if you go to Tokyo stay at the Annex. It is run by a foreigner and she is a thousand times more helpful and laidback than the staff at smile.

52%
13 March 2008
Customer review

clean, good location, great place to meet people. however, staff could have been a little more helpful - for example, when i asked at the "reception/tourist info desk" about activities, sights to see, i was simply told - " all the information you need is located on the third floor in leaflets" - and no, this was not because of a language barrier, i would more consider it to be laziness and lack of pride in their work. apart from that, we met wonderful people, hostel was spotless clean, showers always hot and overall we had a great time in Japan.

82%
12 March 2008
Welepa Ciwa

His localisation in Asakusa.

70%
05 March 2008
Customer review

very friendly staff. rooms were value for money. very comfortable. good way to meet other travellers

92%
19 February 2008
Rodrigo Ramirez Burgos

location

70%
17 February 2008
Grazyna Przywoska

the people end you have that what you want

100%
13 February 2008
Customer review

Its cheap!

80%
19 January 2008
Paul Langley

Good location, smallish rooms, great price.

92%
15 January 2008
Customer review

location

87%
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