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Customer Reviews: What did customers like about Luna Rossa?
Displaying 1-30 of 35 comments
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 We basically stayed in a really nice hotel for a much cheaper price. We had a computer with internet access in our room. It was in a great location. It was close to the train station and five minutes from the duomo.
18 November 2008
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Very friendly and helpful hosts
16 November 2008
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Location, Location, Location... 2 Blocks from the Station, and with everything close by.
Marco was by far one of the best hosts I've had... Anything I needed, he was there with info, even before I asked sometimes. And when I didn't need him, he didn't intrude.
The cheapest Hostel in Florence cash wise, yet it provided Internet with a PC, Flat screen TV with Sat., and an atmosphere so safe, I was able to watch Vacancy without worrying.
I couldn't have had a better stay anywhere short of a 4-star hotel.
13 November 2008
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Very friendly, helpful, accommodating staff. Nice, clean, comfortable room. Nice, safe location.
30 October 2008
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Good location (5 minutes to Central station), nice room and excellent services
27 October 2008
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Marco and Anna are great, really helpful and friendly. It has really good facilities and a great location.
19 October 2008
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location, staff
16 October 2008
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size of room, facilities available - internet, sky tv, bathroom excellent
10 October 2008
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Location and Friendly staff.
15 September 2008
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Marco was a fabulous host. The hostel was amazing with your own internet access in your room!!! The room was clean, tidy and big. It was a great place to stay in Florence and close to train, supermarket and tourist attractions - well worth the money :-)
28 April 2007
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The owner of the place Marco is 100% worried about you to be as home. Excellent.! Internet, Satelital Tv, Kitchen. Nothing to complain, best place ever!
21 March 2007
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Marco the owner could not be more helpful, a gentleman. Location is excellent. Fantastic beds. Very good place to stay!!
1 March 2007
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Well, of course, I would say the highest selling point of this hostel would be Marco himself. He was super friendly, helpful and ready to find any way to make our stay better. #1 in service and internet in each room is ALWAYS a plus for traveling students like ourselves.
26 February 2007
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Marco was great and so helpful. He helped us find a rental car and let us keep pour luggage in the hostel after we had checked out but we're leaving right away. Would definitely recommend and will stay here again.
21 February 2007
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we had sky tv in the room, perfect cos it rained like hell one night and a computer with internet in the room and specially Marco the guy who helped us checking in, very friendly and helpfull.
18 December 2006
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The staff were very nice.
18 December 2006
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location location location!
7 November 2006
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They had a Dell in the room!
4 November 2006
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Staff very helpfull and friendly!
Free Internet
20 October 2006
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Computer with DSL in room. Satellite TV. Location. Elevator.
21 May 2006
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really nice room, very clean
26 April 2006
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The place was comfortable and clean, the services offered were great - including free internet and sky tv in each room, location could not have been any more convienient!! Marco was a brilliant host and I really enjoyed my stay here.
24 April 2006
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Though its not on the island, its the best value for the money. Getting to the islands is no problem at all.
18 April 2006
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Staff were wonderful. Very helpful - they really know the area and recommend stuff for you to do. They also know some great restaurants and things too. Internet was available on two computers whenever you want. No breakfast available - this is confusing on hostelbookers website, but supermarket is local so not a problem. Kitchen and fridges available so you can access stuff. Hostel is very secure - takes about 3-4 keys to get to your dorms!!! Only complaint was that with only 2 bathrooms there can be a queue for this, but don't let this put you off. The cleanliness, security and friendliness sell this hostel in every way.
12 April 2006
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cleanliness, proximity to sites, friendly staff
11 April 2006
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really enjoyed the atmosphere a lot.
10 April 2006
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The atmosphere was great, it was a smaller hostel, which I liked, but the facilities were terrific. Everything was very clean, the rooms were big and bright, and there were big lockers which all your stuff could fit in. It was also in a good location for the train station and for stuff to do.
13 January 2006
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nice hotel , really good location and the staff are really helpful ,we had a wonderful night there.
30 December 2005
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Near and convinience!!
24 December 2005
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This place is close to the train station, less than 1 mins walk. Its run by Marco and his sister Anna. The rooms have indoor lockers; good beds and a nice view of Florence. Marco and Anna are both very friendly and helpful. There are good tours orgainised to designer boutiques, wine tasting etc that are a good price and very enjoyable: This place has a greqt atmosphere and is brilliantly located. Highly recommended for exploring Florence. There is a great atmosphere here that i havent found in any other places!
19 October 2005
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