Reviews of Luna Rossa

Via Nazionale, 7, (On the corner of via Fiume), Florence, Italy 50123

Customer Reviews & Ratings

93.9%

111 out of 112 HostelBookers customers said that they would recommend 'Luna Rossa'

Atmosphere
93.6%
Location
98.4%
Facilities
94.4%
Fun
76.8%
Staff
98.4%
Cleanliness
96.8%
Safety
97.6%
Value
95.2%

Customer Reviews: What did customers think about Luna Rossa?

What was the best part of your stay?
Date Luna Rossa Customer Reviews Overall Rating
05 September 2009
Anthony Noble

This place was awesome! For the price a private double or twin room which wax great value, they gave us a luxury hotel with free sky tv, skype, pc with internet and a balcony with use of a shared kitchen.

90%
04 September 2009
Customer review

Marco is such a helpful host, helped us with heaps of advice. We stayed in the building next to Luna Rossa but this was fine. Big room, very good bathroom, all private. Loved having a computer in our room. Also free skype calls to NZ was an unexpected bonus. location within easy walking distance to major attractions and Marco told us where to go and when. Great service. Thanks

80%
31 August 2009
Thomas Mercer

One of the very best hostels i've stayed in. Excellent facilities and very close to the railway station. All the best attractions are within walking distance. The staff were very friendly, and helpful and were only too happy to make reservations for attractions. A hostel with a personal touch, Highly reccommended, would go again! Highly recommend

95%
30 August 2009
Rowdy Gilbert

Great place & super friendly staff. Wouldn't stay anywhere else in Florence!

100%
30 August 2009
Customer review

One of the reasons why Luna Rossa was so good was because of the staff. They are very nice and help you with anything you need. The rooms were relatively large for a hostel and clean as well.

95%
20 August 2009
Customer review

The Luna Rossa is a wonderful hostel in a central location in Florence. The rooms and facilities are very clean and the staff are very friendly and helpful. The overall experience at Luna Rossa is perfect and I would recommend anyone to stay here in Florence.

100%
17 August 2009
Martin Hamery

First of all, the staff was extremely welcoming and useful in giving us information about Florence. The room was spatious and better equipped than most hotel rooms. It was cleaned daily just like a hotel and the bathroom had many amenities. Furthermore, the location was perfect: a four minute walk to the Duomo and two minute walk to the train station. The fact that breakfast was not included allowed us to discover Italian breakfasts at a café where Luna Rossa clientèle had discounts. The kitchen which was available to us was very useful. I would definitely recommend Luna Rossa. I had an impeccable and most enjoyable stay!

95%
16 August 2009
Sharlini Ratheenthiran

Free internet, skype to call home, and satellite tv were definite pluses!!

92%
16 August 2009
Customer review

Top location, computer in each room, helpful staff.

92%
13 August 2009
Jessica Van Vlymen

Everything was 110%!! Staff were amazingly friendly, we were offered a choice between a few rooms, it was nice and big with a little balcony, very clean. No a/c in the room but the ceiling fan above the bed was more than enough. Beautiful big tv too! Location was perfect, nice and close to the train station and only a few minutes from the duomo. I will definitly be back someday.. Dont book anywhere else! Staying here is a must!!!

100%
13 August 2009
GEOFFREY RUSSELL

I was amazed with the facilities and we were given a much better room for no extra cost. I would definately use them again.

100%
10 August 2009
Luciana McEwen

Some of the staff were super friendly but the weird thing was that others were very rude at the same time!

77%
08 August 2009
Customer review

Great location, easy to get to from the train station. The staff was fabulous and the room was the nicest room we stayed at over our entire treck across Europe. I would highly recomend it!

100%
06 August 2009
George Leung

location isn't great, its close to the train station but away from the busier areas staff was very helpful in checking you in and explaining where to go rooms were very well equipped with own satellite tv + computer/internet met some people on the way in, but ended up staying in a different building and never met anyone inside from then on

85%
02 August 2009
Julia Elliott

At Luna Rossa, my room had air conditioning (necessary in July), a desk-top computer (with fast internet connection and WiFi ) and a flat screen TV (with Sky satellite). The room was immaculate and the bed very comfortable. It was just around the corner from the Stazione. I would highly recommend Luna Rossa.

100%
01 August 2009
Fernando Pfannl

Great location! Right in the center of town. Staff is very friendly and speaks English. Free Cold water in the lobby

92%
24 July 2009
Erica Lester

Stay here. That is all that needs to be said. Marco is fantastic and went above and beyond to ensure that we had a good stay. There was a mix up with our booking and we were not able to get an ensuite room. Marco immediately remedied it by making the small bathroom off of our room private and took off a portion of the cost of the room. All of the staff are amazing. Seriously, stop looking for other hostels in Florence and just book this one. The other huge perk is they offer free calls to Canada (and I think the US). How many other hostels offer free calling home??? Book this hostel, you will LOVE it.

100%
12 July 2009
Sandra Legate

Marco was excellent! He helped us numerous times and was very friendly. He pointed out restaurants that were of good quality. The rooms (2) were very clean and better than expected. I would highly recommend this location in the future.

100%
10 July 2009
Customer review

Best hostel in Florence!

90%
01 July 2009
Customer review

Friendly and hekpful staff. Good location.

75%
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