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Reviews of Ciao Hostel

Hostel | Via Guido Monaco 34, Florence, Tuscany, Italy 50144

89.4% Overall Rating

506 out of 549 customers would recommend this property

Recent review (18/10/2014)

Dorothea Neumann thinks…

"Sehr sauber, zentral gelegen, sehr freundliches Personal, gute Kuchen Ausstattung, wohnlicher Küchenbereich"

Read all Ciao Hostel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Outside area
  • Television room

What's Included

  • Linen
  • Towel

Important Information

Please note that the latest check-in for Ciao Hostel is at 8 pm.If you are planning to arrive later you should inform the property. If your arrival time after 22:00 will not be possible to make the check-in. Please check this detail before making your reservation. If during the trip there will be a delay of train or plane etc.. you must to inform the reception preferably by phone or via e-mail before hours 22:00.”

Group booking?

Group of 15 or more traveling to Florence?

Contact us directly

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89.4%

Overall Rating

506 out of 549 HostelBookers customers said that they would recommend 'Ciao Hostel'

Atmosphere
86.4%
Location
84.8%
Facilities
87.2%
Cleanliness
93.6%
Staff
88.8%
Value
91.2%
Safety
93.6%
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88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

08 July 2011 Customer would recommend this property

Liked: Location

Disliked: Were told off by locals for drinking and smoking on the fire escape as there was no where else to smoke.

71.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 40%
Location - 40% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

06 July 2011 Customer would recommend this property

Liked: reasonably priced kitchen was handy rooms and toilets were clean and a TV and a/c. still its good for what your pay for . also the staff were very willing to help you in any way they can and they speak good english

Disliked: was a little bit of a walk to the main parts of Florence. no curtains and also street was busy all night so you could hear all the traffic

82.9%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 80%

derek hall

With my spouse / partner

City break
Romantic getaway
Sightseeing & culture

29 June 2011 derek would recommend this property

Liked: Free wifi, clean, etc.

Disliked: It was a bit of a trek to centre of town.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

28 June 2011 Customer would recommend this property

Liked: Clean hostel! Nice kitchen and shower.

Disliked: location a little creepy

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Sam Dunkley

With friends / other travellers

Backpacking / gap year

28 June 2011 Sam would recommend this property

Liked: Fantastic A/C, beautiful rooms.

Disliked: we were told they had laundry service, but they didn't have it.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

27 June 2011 Customer would recommend this property

Liked: Great value and staff

Disliked: Not much, the bathroom door was hard to close

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

24 June 2011 Customer would recommend this property

Liked: A clean hostel

Disliked: Wifi coverage is bad, we have to walk out of our room in order to gain access of wifi

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

City break

23 June 2011 Customer would recommend this property

Liked: The room was a good size and the air-conditioning was really great

Disliked: One of the bathrooms on our floor wasn't working so could have to wait a while, or go to another floor. This was a bit of a nuisance

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

23 June 2011 Customer would recommend this property

Liked: Perfect

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Cassandra Baltes

Alone

Sightseeing & culture

22 June 2011 Cassandra would recommend this property

Liked: It was EXCELLENT. It was with-in walking distance from the train station and the center of Florence. The staff was super friendly and very helpful. The woman who worked the desk was lovely and really knew what she was talking about when it came to touring around Florence.

Disliked: Nothing to dislike.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Relaxation/spa
Shopping
Sightseeing & culture

22 June 2011 Customer would recommend this property

Liked: Clean beds, nice kitchen, nice bathrooms, offered lots of things to do like tours.

Disliked: It wasn't difficult once you knew where it was, but a little more clear description of how to get there would have been helpful, just tell people to follow the entire railstation back turning right off train and out station.

71.4%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

20 June 2011 Customer would recommend this property

Liked: Very modern style

Disliked: Very noisy, because it has very thin windows and it's next to a busy road!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Yuen Ki Lam

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

20 June 2011 Yuen Ki would recommend this property

Liked: The staff is amazing! The lady is extremely helpful and friendly. The rooms are clean and big. Free wifi and clean kitchen

Disliked: There are only two bathrooms on each floor and one of them cannot be locked.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

SEOLAH KIM

Alone

Backpacking / gap year

20 June 2011 SEOLAH would recommend this property

Liked: backpacking

Disliked: noise

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Zhi Ren Boey

With friends / other travellers

City break
Sightseeing & culture

19 June 2011 Zhi Ren would recommend this property

Liked: clean environment, helpful staff, comfortable place to stay in

Disliked: nothing!

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 40%

Customer review

With my spouse / partner

Sightseeing & culture

18 June 2011

Liked: With nice kitchen and common room.

Disliked: A bit noisy as it is facing a main traffic cross.

68.6%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 40% Value - 60%

Customer review

Alone

Sightseeing & culture

18 June 2011 Customer would recommend this property

Liked: There are no bunk beds, which is great. The kitchen has all the cutlery/utensils you'll need

Disliked: I had bed bugs in my bed. Also, there is something about the atmosphere of the place that doesn't make it very conducive to meeting people. Also, the location ,whilst sort of close to the central station, is kind of a depressing location. If anything I would recommend opting for a hostel that is outside of the city (the buses run regularly, so you can get there easily). It's just a much nicer atmosphere once you leave florence and explore the countryside.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Luke Davies

With friends / other travellers

Partying / nightlife
Sightseeing & culture

10 June 2011 Luke would recommend this property

Liked: The girl at reception was very friendly and helpful, also we overslept our checkout time by an hour or so but were still treated very well.

Disliked: Many people did not close the front door of the hostel and despite being extremely drunk at 6am, I managed to get into the hostel and my room without a key!

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

07 June 2011 Customer would recommend this property

Liked: the rooms were very spacious and the location was pretty close to the center of town

Disliked: it's not a great place to meet new people but it's great if you plan to spend all day in the city and just use it as a place to sleep

77.1%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

05 June 2011 Customer would recommend this property

Liked: Nice and clean. Relatively near to the station

Disliked: Bathroom door can't lock, second bathroom overflows with water when taking a shower.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Coral Dilery Alvidrez Acosta

With friends / other travellers

Sightseeing & culture

04 June 2011 Coral Dilery would recommend this property

Liked: I liked that the internet is free and you can use it in your room.

Disliked: One of the showers of the first floor is not good to use because all the water goes outside of the bathroom and even into the hall.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Juliana Cancelo

With friends / other travellers

Sightseeing & culture

04 June 2011 Juliana would recommend this property

Liked: We loved the free wifi and that there was no extra charge for towels! They even included packets of shampoo which was a very nice touch. Everything was very neat and clean and the kitchen was very well stocked so we were able to cook as if we were at home.

Disliked: Our room faced a busy street so the sounds of traffic could be heard clearly, for us it was not a huge problem as we are used to the city but others may not like the noise.

71.4%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Events / festivals
Sightseeing & culture

03 June 2011 Customer would recommend this property

Liked: The rooms were spacious and clean. The location itself is a little sketchy from the walk to the train station, but overall the property was well maintained, cleaning staff were friendly and the other backpackers we met were all like-minded there.

Disliked: Walk from the train station was a little bit uneasy. Not great lighting outside the building and the hostel might think about investing in a better, more secure method of storing baggage that visitors do not want to carry around all day. I.e. a locked luggage room or equivalent deposit for luggage. Even lockers might be something worth looking into. Noise would also be another factor from deterring guests to stay there. The rooms located on the street side were very loud with the noise of traffic in the morning. All in all though it was a pleasant stay and I would consider recommending it to other travellers!

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

02 June 2011 Customer would recommend this property

Liked: Everything

Disliked: It is not that close to the center

80.0%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 60%

Gavin Goh

With my spouse / partner

Backpacking / gap year

01 June 2011 Gavin would recommend this property

Liked: Had cooking facilities, nice toilets even though they are shared

Disliked: The reception isn't 24 hours. We had to wait to check out