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Reviews of Ciao Hostel

Hostel | Via Guido Monaco 34, Florence, Tuscany, Italy 50144

83.0% Overall Rating

460 out of 502 customers would recommend this property

Recent review (11/01/2014)

"Great kitchen, huge rooms, very secure buidling even if the neighborhood is rough, very very clean facilities."

Read all Ciao Hostel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Outside area
  • Television room

What's Included

  • Linen
  • Towel

Important Information

Please note that the latest check-in for Ciao Hostel is at 8 pm.If you are planning to arrive later you should inform the property. If your arrival time after 22:00 will not be possible to make the check-in. Please check this detail before making your reservation. If during the trip there will be a delay of train or plane etc.. you must to inform the reception preferably by phone or via e-mail before hours 22:00.”

Group booking?

Group of 15 or more traveling to Florence?

Contact us directly

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83.0%

Overall Rating

460 out of 502 HostelBookers customers said that they would recommend 'Ciao Hostel'

Atmosphere
76.0%
Location
77.6%
Facilities
84.0%
Cleanliness
88.0%
Staff
84.0%
Value
82.4%
Safety
88.8%
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88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 60%

wILLIAM jannino

With my spouse / partner

Relaxation/spa

05 April 2011 wILLIAM would recommend this property

Liked: Staff was very helpful, short walk from main train station, hostel was very clean and modern, large kitchen and seating area, clean towels.

Disliked: nothing to dislike

74.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

Business / conference

03 April 2011 Customer would recommend this property

Liked: value

Disliked: elevator broken and no one at desk after 11

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 100% Value - 100%

Evan Thomas

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

29 March 2011 Evan would recommend this property

Liked: Lady at front desk was super nice, gave us a map, and showed us some places to go in Florence that night.. Room was cute and clean for four people, and towels and linens were clean, along with free shower gel. Close to Train Station

Disliked: A little bit of a walk to the city center, but we were at the Duomo in about 15 minutes.

82.9%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Shopping
Sightseeing & culture

19 March 2011 Customer would recommend this property

Liked: It was super cute-"dorm style" but nice, comfy beds, fresh towels, spacious. It is sort of in between a hotel and a hostel. I would definitely reccommend it to other people and come back again myself if ever I find myself in beautiful Florence!

Disliked: The staff was a little stand off ish, helpful, but not overly enthusiastic about it. It is the opposite direction of all the "main" attractions-it's only about a ten minute walk from the train station so it's not a huge deal at all, but just something for people to note.

91.4%
Atmosphere - 40% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

16 March 2011 Customer would recommend this property

Liked: it was safe, the staff was very friendly and the doors locked securely. the beds were warm. and it was only about a 7 minute walk from the train station.

Disliked: hostels in general are not my preference, so the fact that there were only 2 bathrooms maybe.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Partying / nightlife
Shopping
Sightseeing & culture

08 March 2011 Customer would recommend this property

Liked: we ended up having the four person room to ourselves!

Disliked: it was too far away from the city center

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

02 March 2011 Customer would recommend this property

Liked: comfortable, nice staff and good location!

Disliked: nothing.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

19 February 2011 Customer would recommend this property

Liked: Very clean, staff very helpful - you get a map when you come in and they show you the main attractions. Free wifi - although it was down until the last night.. Kitchen with pots, pans, plates, the works - it was so nice to cook after travelling for awhile. I would definitely stay here again!!

Disliked: Elevator, phone and internet were down when we arrived, but those weren't a big deal when you take into account all of the things we liked!

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

15 February 2011 Customer would recommend this property

Liked: Great place. Clean and near the train station. Staff are very nice too.

Disliked: There is a nice kitchen but no real area to hang out in to talk with others. But it's still a nice place.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 100%

Kaitlin Borell

With friends / other travellers

Shopping
Sightseeing & culture

13 February 2011 Kaitlin would recommend this property

Liked: Very clean

Disliked: A little far away from the city center

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Luca Bornoffi

Alone

Backpacking / gap year
Business / conference
City break
Relaxation/spa
Shopping
Visiting friends or family
Work / volunteering

12 February 2011 Luca would recommend this property

Liked: Very clean, nice people, nice place!!!! awesome!

Disliked: nothing

71.4%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year

07 February 2011 Customer would recommend this property

Liked: It was like staying in a Hotel room and very near to the station and main town.

Disliked: The Wi-fi didn't work and the hall way was very dark so you could risk falling down the stairs.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Henrique Bufaical

Alone

Sightseeing & culture

07 February 2011 Henrique would recommend this property

Liked: Everything was realy great...Wonderfull stay in Florence!!

Disliked: Notinhg.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Sofia Ribeiro

With friends / other travellers

City break

05 February 2011 Sofia would recommend this property

Liked: The staff couldn't be more friendly and helpful. Great location, two steps from everything. Extra-clean, safe. Rooms are really nicely decorated. The best hostel I've ever been in (and I've been in many).

Disliked: Nothing.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

LU LU

With friends / other travellers

Sightseeing & culture

01 February 2011 LU would recommend this property

Liked: BIG ROOM! WELL DECORATION! GREAT KITCHEN! AWESOME TV!

Disliked: NO

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Weibing XU

Alone

Backpacking / gap year
Sightseeing & culture

24 January 2011 Weibing would recommend this property

Liked: clean, quiet, close to the railway station, good kitchen, shower, toilet. Lucky me, everything in Ciao Hostel looked new. and Free Wifi, free linen, towel, even shampoo... with this price. really really a cost-efficient

Disliked: nothing disliked

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Fernanda Benedete

With friends / other travellers

Sightseeing & culture

23 January 2011 Fernanda would recommend this property

Liked: everything, room, bathroom, kitchen!

Disliked: nothing

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

21 January 2011 Customer would recommend this property

Liked: There was no one else here so we had the whole level to ourselves! It was great and a great value of money too.

Disliked: The lift was broken, we had to turn the electricity on ourselves and one morning there was no hot water.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

19 January 2011 Customer would recommend this property

Liked: LA ubicacion es buena para llegar a las principales atracciones de florencia, y cuenta con cocina refrigerador y tetera para preparar té. los baños amplios y limpios

Disliked: De las dos noches que estuvimos, solo una asearon la habitación, asi que eso fue un gran inconveniente

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Relaxation/spa

25 December 2010 Customer would recommend this property

Liked: I have been to many hostels in europe in different countries about 16 so far and this is simply the best in each and every sense with the minimum cost possible. Keep it up!

Disliked: Nothing.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Muhammad sohaib Roomi

Alone

City break

20 December 2010 Muhammad sohaib would recommend this property

Liked: calm

Disliked: nothin

91.4%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

12 December 2010 Customer would recommend this property

Liked: Clean safe towels outside of the center but close to the train and not a far walk from anything.

Disliked: Staff was not around at all

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

09 December 2010 Customer would recommend this property

Liked: Host was great - very good English and was happy to sit and talk about Florence.

Disliked: -

71.4%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 40% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Shopping

03 November 2010 Customer would recommend this property

Liked: The rooms and closets are spacious. Very close walk to the train station and downtown area. Staff were very helpful.

Disliked: The bathrooms were not very compatible for the amount of people staying on each floor. There were 3 rooms with 11 beds and 2 bathrooms; however the one shower was open and became very unsanitary and slippery after anyone took a shower. Therefore the other shower was used primarily; I had to wait for 2 hours one day to take a shower. I solved the issue by showering at night, but it's not conducive for 11 people.

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 40%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year
Partying / nightlife

02 November 2010 Customer would recommend this property

Liked: The installations are good and the location is average.

Disliked: One very important thing fo me in a hostel is to have an own locker to get the baggage secure and it is not the case in this one.