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Reviews of Ciao Hostel

Hostel | Via Guido Monaco 34, Florence, Tuscany, Italy 50144

88.7% Overall Rating

495 out of 538 customers would recommend this property

Recent review (11/08/2014)

"Hostel is pretty new and you have your own bed (as opposed to a bunk bed). Also lots of storage (but no locks on them so make sure to bring locks for your luggage)."

Read all Ciao Hostel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Outside area
  • Television room

What's Included

  • Linen
  • Towel

Important Information

Please note that the latest check-in for Ciao Hostel is at 8 pm.If you are planning to arrive later you should inform the property. If your arrival time after 22:00 will not be possible to make the check-in. Please check this detail before making your reservation. If during the trip there will be a delay of train or plane etc.. you must to inform the reception preferably by phone or via e-mail before hours 22:00.”

Group booking?

Group of 15 or more traveling to Florence?

Contact us directly

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88.7%

Overall Rating

495 out of 538 HostelBookers customers said that they would recommend 'Ciao Hostel'

Atmosphere
85.6%
Location
81.6%
Facilities
87.2%
Cleanliness
92.8%
Staff
87.2%
Value
92.8%
Safety
93.6%
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94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Kya McKenzie-Stubbs

With friends / other travellers

Family Holiday
Partying / nightlife
Shopping
Sightseeing & culture

17 August 2011 Kya would recommend this property

Liked: The rooms were very spacious and after travelling for a few weeks and accumulating plenty of shopping it was nice to have a room to spread out and relax in the air con.

Disliked: The elevator not being in service.

74.3%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

16 August 2011 Customer would recommend this property

Liked: VERY CLEAN AND QUIET.

Disliked: Not too close of the city center.

77.1%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Sightseeing & culture

11 August 2011 Customer would recommend this property

Liked: location location location and AC!!!! linens and towels and soap included.

Disliked: no real common room, no computers, no breakfast

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Amanda Brent

Alone

Sightseeing & culture

28 July 2011 Amanda would recommend this property

Liked: I liked the cleanliness and the look of the hostel.

Disliked: The elevator was broken, and I was on the top floor.

74.3%
Atmosphere - 80% Staff - 100% Facilities - 20% Safety - 100%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

City break
Sightseeing & culture

28 July 2011 Customer would recommend this property

Liked: not too far from the city centre, cheap and safe.

Disliked: one bathroom had no lock and the other one caused flooding after anyone showered.

20.0%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 20% Cleanliness - 20% Value - 20%

Brittney Yaggey

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Shopping
Sightseeing & culture
Visiting friends or family

27 July 2011

Liked: ABSOLUTELY NOTHING

Disliked: Upon arrival to this Hostel, I was not only tired from the walk (as it was described as much closer than it actually was) but when my friend and I came to check in, THERE WAS NO BOOKING! They said we were not booked with them and upon the third time the desk worker called his manager, they still wouldn't take responsibility. I showed them the booking number and the booking fee i had already paid and they tried very VERY poorly to cover their mistake by sending us to a different property about 5 or 6 Kilometres outside of the city centre that was close to absolutely nothing. This hostel was a huge disappointment and I'm very glad we didn't have to stay there as the staff is NOT friendly or helpful and its cleanliness and location suck!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Sophie Adams

With friends / other travellers

Backpacking / gap year
Sightseeing & culture
Visiting friends or family

21 July 2011 Sophie would recommend this property

Liked: This place is fantasic . The rooms are lovely, spotlessly clean and spacious with much needed air conditioning.

Disliked: The lift was broken and there were a lot of stairs up to out room but we were just unlucky with the timing.

65.7%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

20 July 2011 Customer would recommend this property

Liked: There are one kitchen for each floor, there is tv in the room.

Disliked: The bathroom wasn't very clean.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 40%

jason edward

Alone

Backpacking / gap year

18 July 2011 jason would recommend this property

Liked: very safe nice people working and close to the train station

Disliked: nothing really it was good

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

18 July 2011 Customer would recommend this property

Liked: a little far from duomo but close to station & easy to find good staff, spacious room, very clean facility, good kitchin, 24h air conditioning (which I liked most)

Disliked: no dislikes

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

16 July 2011 Customer would recommend this property

Liked: The rooms were clean and big, everyone had enough space, and the AC was very welcome with the hot summer temperature. The kitchen was also well equiped.

Disliked: It was a bit far from the main places in Florence. The bathrooms were shared and people didn't clean after themselves so it was kind of dirty.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Business / conference

15 July 2011 Customer would recommend this property

Liked: I liked the room - it was spacious and friendly. I also liked the fact the hostel has a kitchen. The garden was nice as well.

Disliked: -

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Corey Waldner

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

09 July 2011 Corey would recommend this property

Liked: The girl at the front desk was extremely friendly. The room exceeded our expectations and the place itself is very easy to find. Extremely close to the main train station. Great kitchen with full facilities. The shower had awesome pressure. So happy about the whole thing. Wish we could've stayed longer.

Disliked: Nothing.

85.7%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Sara-Jane Brocklehurst

Alone

Backpacking / gap year

09 July 2011 Sara-Jane would recommend this property

Liked: It's proximity to the railway station and the sites and that it did not have bunk beds in the dorm but single beds - and air conditioning.

Disliked: That one of the two showers was basically unusable.

77.1%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 40% Value - 100%

roxanna mcewen

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

08 July 2011 roxanna would recommend this property

Liked: It had excellent WiFi, kitchen facilities and no bunk beds.

Disliked: The floors were never cleaned and were sticky. The bathrooms were not very nice. There was a hole in one of the doors.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

08 July 2011 Customer would recommend this property

Liked: Location

Disliked: Were told off by locals for drinking and smoking on the fire escape as there was no where else to smoke.

71.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 40%
Location - 40% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

06 July 2011 Customer would recommend this property

Liked: reasonably priced kitchen was handy rooms and toilets were clean and a TV and a/c. still its good for what your pay for . also the staff were very willing to help you in any way they can and they speak good english

Disliked: was a little bit of a walk to the main parts of Florence. no curtains and also street was busy all night so you could hear all the traffic

82.9%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 80%

derek hall

With my spouse / partner

City break
Romantic getaway
Sightseeing & culture

29 June 2011 derek would recommend this property

Liked: Free wifi, clean, etc.

Disliked: It was a bit of a trek to centre of town.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

28 June 2011 Customer would recommend this property

Liked: Clean hostel! Nice kitchen and shower.

Disliked: location a little creepy

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Sam Dunkley

With friends / other travellers

Backpacking / gap year

28 June 2011 Sam would recommend this property

Liked: Fantastic A/C, beautiful rooms.

Disliked: we were told they had laundry service, but they didn't have it.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

27 June 2011 Customer would recommend this property

Liked: Great value and staff

Disliked: Not much, the bathroom door was hard to close

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

24 June 2011 Customer would recommend this property

Liked: A clean hostel

Disliked: Wifi coverage is bad, we have to walk out of our room in order to gain access of wifi

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

City break

23 June 2011 Customer would recommend this property

Liked: The room was a good size and the air-conditioning was really great

Disliked: One of the bathrooms on our floor wasn't working so could have to wait a while, or go to another floor. This was a bit of a nuisance

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

23 June 2011 Customer would recommend this property

Liked: Perfect

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Cassandra Baltes

Alone

Sightseeing & culture

22 June 2011 Cassandra would recommend this property

Liked: It was EXCELLENT. It was with-in walking distance from the train station and the center of Florence. The staff was super friendly and very helpful. The woman who worked the desk was lovely and really knew what she was talking about when it came to touring around Florence.

Disliked: Nothing to dislike.