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Reviews of Ciao Hostel

Hostel | Via Guido Monaco 34, Florence, Tuscany, Italy 50144

87.7% Overall Rating

487 out of 530 customers would recommend this property

Recent review (22/07/2014)

"clean rooms,kithcen and toilets. being safe. comfy beds. full equipped kitchen. people in the hostel - both guests and personnel."

Read all Ciao Hostel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Outside area
  • Television room

What's Included

  • Linen
  • Towel

Important Information

Please note that the latest check-in for Ciao Hostel is at 8 pm.If you are planning to arrive later you should inform the property. If your arrival time after 22:00 will not be possible to make the check-in. Please check this detail before making your reservation. If during the trip there will be a delay of train or plane etc.. you must to inform the reception preferably by phone or via e-mail before hours 22:00.”

Group booking?

Group of 15 or more traveling to Florence?

Contact us directly

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87.7%

Overall Rating

487 out of 530 HostelBookers customers said that they would recommend 'Ciao Hostel'

Atmosphere
83.2%
Location
78.4%
Facilities
88.8%
Cleanliness
90.4%
Staff
88.0%
Value
91.2%
Safety
93.6%
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74.3%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 40%

jason edward

Alone

Backpacking / gap year

18 July 2011 jason would recommend this property

Liked: very safe nice people working and close to the train station

Disliked: nothing really it was good

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

18 July 2011 Customer would recommend this property

Liked: a little far from duomo but close to station & easy to find good staff, spacious room, very clean facility, good kitchin, 24h air conditioning (which I liked most)

Disliked: no dislikes

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

16 July 2011 Customer would recommend this property

Liked: The rooms were clean and big, everyone had enough space, and the AC was very welcome with the hot summer temperature. The kitchen was also well equiped.

Disliked: It was a bit far from the main places in Florence. The bathrooms were shared and people didn't clean after themselves so it was kind of dirty.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Business / conference

15 July 2011 Customer would recommend this property

Liked: I liked the room - it was spacious and friendly. I also liked the fact the hostel has a kitchen. The garden was nice as well.

Disliked: -

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Corey Waldner

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

09 July 2011 Corey would recommend this property

Liked: The girl at the front desk was extremely friendly. The room exceeded our expectations and the place itself is very easy to find. Extremely close to the main train station. Great kitchen with full facilities. The shower had awesome pressure. So happy about the whole thing. Wish we could've stayed longer.

Disliked: Nothing.

85.7%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Sara-Jane Brocklehurst

Alone

Backpacking / gap year

09 July 2011 Sara-Jane would recommend this property

Liked: It's proximity to the railway station and the sites and that it did not have bunk beds in the dorm but single beds - and air conditioning.

Disliked: That one of the two showers was basically unusable.

77.1%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 40% Value - 100%

roxanna mcewen

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

08 July 2011 roxanna would recommend this property

Liked: It had excellent WiFi, kitchen facilities and no bunk beds.

Disliked: The floors were never cleaned and were sticky. The bathrooms were not very nice. There was a hole in one of the doors.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

08 July 2011 Customer would recommend this property

Liked: Location

Disliked: Were told off by locals for drinking and smoking on the fire escape as there was no where else to smoke.

71.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 40%
Location - 40% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

06 July 2011 Customer would recommend this property

Liked: reasonably priced kitchen was handy rooms and toilets were clean and a TV and a/c. still its good for what your pay for . also the staff were very willing to help you in any way they can and they speak good english

Disliked: was a little bit of a walk to the main parts of Florence. no curtains and also street was busy all night so you could hear all the traffic

82.9%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 80%

derek hall

With my spouse / partner

City break
Romantic getaway
Sightseeing & culture

29 June 2011 derek would recommend this property

Liked: Free wifi, clean, etc.

Disliked: It was a bit of a trek to centre of town.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

28 June 2011 Customer would recommend this property

Liked: Clean hostel! Nice kitchen and shower.

Disliked: location a little creepy

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Sam Dunkley

With friends / other travellers

Backpacking / gap year

28 June 2011 Sam would recommend this property

Liked: Fantastic A/C, beautiful rooms.

Disliked: we were told they had laundry service, but they didn't have it.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

27 June 2011 Customer would recommend this property

Liked: Great value and staff

Disliked: Not much, the bathroom door was hard to close

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

24 June 2011 Customer would recommend this property

Liked: A clean hostel

Disliked: Wifi coverage is bad, we have to walk out of our room in order to gain access of wifi

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

City break

23 June 2011 Customer would recommend this property

Liked: The room was a good size and the air-conditioning was really great

Disliked: One of the bathrooms on our floor wasn't working so could have to wait a while, or go to another floor. This was a bit of a nuisance

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

23 June 2011 Customer would recommend this property

Liked: Perfect

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Cassandra Baltes

Alone

Sightseeing & culture

22 June 2011 Cassandra would recommend this property

Liked: It was EXCELLENT. It was with-in walking distance from the train station and the center of Florence. The staff was super friendly and very helpful. The woman who worked the desk was lovely and really knew what she was talking about when it came to touring around Florence.

Disliked: Nothing to dislike.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Relaxation/spa
Shopping
Sightseeing & culture

22 June 2011 Customer would recommend this property

Liked: Clean beds, nice kitchen, nice bathrooms, offered lots of things to do like tours.

Disliked: It wasn't difficult once you knew where it was, but a little more clear description of how to get there would have been helpful, just tell people to follow the entire railstation back turning right off train and out station.

71.4%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

20 June 2011 Customer would recommend this property

Liked: Very modern style

Disliked: Very noisy, because it has very thin windows and it's next to a busy road!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Yuen Ki Lam

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

20 June 2011 Yuen Ki would recommend this property

Liked: The staff is amazing! The lady is extremely helpful and friendly. The rooms are clean and big. Free wifi and clean kitchen

Disliked: There are only two bathrooms on each floor and one of them cannot be locked.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

SEOLAH KIM

Alone

Backpacking / gap year

20 June 2011 SEOLAH would recommend this property

Liked: backpacking

Disliked: noise

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Zhi Ren Boey

With friends / other travellers

City break
Sightseeing & culture

19 June 2011 Zhi Ren would recommend this property

Liked: clean environment, helpful staff, comfortable place to stay in

Disliked: nothing!

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 40%

Customer review

With my spouse / partner

Sightseeing & culture

18 June 2011

Liked: With nice kitchen and common room.

Disliked: A bit noisy as it is facing a main traffic cross.

68.6%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 40% Value - 60%

Customer review

Alone

Sightseeing & culture

18 June 2011 Customer would recommend this property

Liked: There are no bunk beds, which is great. The kitchen has all the cutlery/utensils you'll need

Disliked: I had bed bugs in my bed. Also, there is something about the atmosphere of the place that doesn't make it very conducive to meeting people. Also, the location ,whilst sort of close to the central station, is kind of a depressing location. If anything I would recommend opting for a hostel that is outside of the city (the buses run regularly, so you can get there easily). It's just a much nicer atmosphere once you leave florence and explore the countryside.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Luke Davies

With friends / other travellers

Partying / nightlife
Sightseeing & culture

10 June 2011 Luke would recommend this property

Liked: The girl at reception was very friendly and helpful, also we overslept our checkout time by an hour or so but were still treated very well.

Disliked: Many people did not close the front door of the hostel and despite being extremely drunk at 6am, I managed to get into the hostel and my room without a key!