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Reviews of Ciao Hostel

Hostel | Via Guido Monaco 34, Florence, Tuscany, Italy 50144

90.2% Overall Rating

497 out of 540 customers would recommend this property

Recent review (26/08/2014)

Michal Matuszewski thinks…

"A really nice and quiet hostel, the standard reminds more of a decent budget hotel than a hostel. All main attractions are within a walking distance. There is also a great restaurant nearby, in the…"

Read all Ciao Hostel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Outside area
  • Television room

What's Included

  • Linen
  • Towel

Important Information

Please note that the latest check-in for Ciao Hostel is at 8 pm.If you are planning to arrive later you should inform the property. If your arrival time after 22:00 will not be possible to make the check-in. Please check this detail before making your reservation. If during the trip there will be a delay of train or plane etc.. you must to inform the reception preferably by phone or via e-mail before hours 22:00.”

Group booking?

Group of 15 or more traveling to Florence?

Contact us directly

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90.2%

Overall Rating

497 out of 540 HostelBookers customers said that they would recommend 'Ciao Hostel'

Atmosphere
88.0%
Location
83.2%
Facilities
88.8%
Cleanliness
93.6%
Staff
89.6%
Value
93.6%
Safety
94.4%
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80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Sumeet Das

Alone

City break

05 October 2012 Sumeet would recommend this property

Liked: Very new , clean and near the railway station.

Disliked: none

65.7%
Atmosphere - 60% Staff - 40% Facilities - 20% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

As a family with children

Family Holiday

01 October 2012

Liked: Good location, good sized rooms and good clean facilities.

Disliked: We visited in September and it was still hot but staff refused to give us remote to turn on air con as 'there is no air con in September'. The staff seemed uninterested or concerned. The alternative to sweating it out in a steam room was openning the window without fly screens and letting in millions of Mosquitos (the whitewashed walls have blood marks from previous squashed biters) - not a new problem in Florence. Our family of kids got very little sleep and paid the price with many welts the next day. Simple and cheap fly mesh or understanding staff would have got this place 5 stars.

82.9%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Ju Vern See

With friends / other travellers

Sightseeing & culture

30 September 2012 Ju Vern would recommend this property

Liked: Clean and worth the value!

Disliked: It is not very central but still only 10 minutes away from the train station.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Sightseeing & culture

27 September 2012 Customer would recommend this property

Liked: Good location 10 minutes walk from train station. Only problem is you cannot take bus FROM train station, only TO train station. This is Florence problem not Ciao hostel problem. Very modern hostel, good common space and full kitchen, three keys for security, helpful staff. Highly recommend.

Disliked: Rooms on street side are pretty noisy in the morning from traffic, ask for back room.

80.0%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 60%
Location - 80% Cleanliness - 100% Value - 100%

David Hellier

With my spouse / partner

City break
Sightseeing & culture

25 September 2012 David would recommend this property

Liked: It was more like a little Hotel,

Disliked: Not very communal, if you want to meet people to hang out with its not great, but brilliant as a couple or with a friend.

74.3%
Atmosphere - 60% Staff - 40% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Work / volunteering

09 September 2012 Customer would recommend this property

Liked: Nice rooms, everything looks quite modern.

Disliked: There seemed to be only one shower+toilet in the same room on my floor, so I assume you might have to queue for that if it is crowded. Main dislike: when checking out there was no one at reception, and no way to get in contact with the staff. Staff is friendly but I effectively only saw one person when checking in. Hope this was an exception. Apart from that, the hostel was quite nice

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

28 August 2012 Customer would recommend this property

Liked: Pretty easy to get to from the train station and major sites, clean and comfortable rooms. The air con was great in summer. Staff were happy to help with things like leaving luggage behind after you check out and still giving you access to the hostel during that day.

Disliked: May have been more expensive than other options, but it seemed worth it to me. Staff were sometimes a bit unreliable with being in on time in the mornings.

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

27 August 2012 Customer would recommend this property

Liked: Friendly and helpful staff. The room was clean, with comfortable and clean beds and linen, air conditioning...

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Relaxation/spa
Romantic getaway
Shopping
Sightseeing & culture

25 August 2012 Customer would recommend this property

Liked: Nice hostel, clean and friendly. I liked it.

Disliked: A bit far away from the city centre.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

20 August 2012 Customer would recommend this property

Liked: I stayed in a 4 people private room, it was very spacious and comfortable.

Disliked: The room wasn´t ready at the time of the check-in.

71.4%
Atmosphere - 40% Staff - 60% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

17 August 2012 Customer would recommend this property

Liked: The rooms were very clean and well equipped, and the location was fine.

Disliked: Almost impossible to socialize with others, the common areas could've been better.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

15 August 2012 Customer would recommend this property

Liked: This was the loveliest hostel i've stayed in.

Disliked: Nothing

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 40%

Jenniffer McPherson

With friends / other travellers

Sightseeing & culture

13 August 2012

Liked: Close to train station, easy walk

Disliked: Jenniffer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Monica Enriquez Goyes

With friends / other travellers

Sightseeing & culture

14 July 2012 Monica would recommend this property

Liked: The rooms were very spacious, there were two shared washrooms and they were always clean, and the kitchen was clean and it had anything you needed to cook, there was Air conditioning too.

Disliked: N/A

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Jakub Netolicky

Alone

Backpacking / gap year
City break
Romantic getaway
Shopping

01 July 2012 Jakub would recommend this property

Liked: vše

Disliked: Jakub left no negative feedback.

62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 80%

LIBARDO BOTERO

With my spouse / partner

Family Holiday

20 June 2012 LIBARDO would recommend this property

Liked: La relación calidad-precio. La comodida, con buen aire acondicionado, buenas camas, cocina con nevefa y con implementos completos.

Disliked: Uno de los baños tenía la puerta desajustada y no cerraba bien.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 60%

Jasmin Repetzky

With friends / other travellers

Backpacking / gap year
Romantic getaway
Sightseeing & culture

18 June 2012 Jasmin would recommend this property

Liked: The rooms were very nice and clean.

Disliked: There is no breakfast included.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture

18 June 2012 Customer would recommend this property

Liked: Excellent wifi n clean kitchen.

Disliked: Mosquitoes

77.1%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Maria Eugenia Sanchez

Alone

Backpacking / gap year

17 June 2012 Maria Eugenia would recommend this property

Liked: El hostel me parecio muy bueno en realacion precio calidad... Fue mucho mejor de lo q esperaba!! Muy limpio y las instalaciones nuevas! Eso si no es el mejor sitio para conocer gente, ya q cada piso tiene su propio espacio en comun y cocina... Pero la verdad yo lo recomendaria!!!

Disliked: El asensor estaba apagado cuando hice mi check out a las 6:30 am asi que tuve q cargar mi valija tres pisos! Deberian dejarlo encendido!

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

marilyn stoffelsen

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

01 June 2012 marilyn would recommend this property

Liked: love the kitchens on each floor, th out doors off the kitchen

Disliked: really really loud traffic

88.6%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Lisa arnott

With friends / other travellers

Backpacking / gap year

18 May 2012 Lisa would recommend this property

Liked: Short walk from the train station, fully equipped kitchen and clean bathrooms.

Disliked: There isnt really a common area on each floor only the kitchen and a dining table.

80.0%
Atmosphere - 40% Staff - 60% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

ARUEM KIM

As a family with children

Family Holiday
Sightseeing & culture

16 May 2012 ARUEM would recommend this property

Liked: The price was resonable to stay 4 member at same room and quite clean and well organized everything especailly kitchen. about 10-15mins to walk from main station. Only 4 rooms at each floor so easy to approach toilet and kitchen,,very private..

Disliked: This hostel is located in a junction of thee roads so during day time, quite nosy from outside traffic. If somebody want to socialize with stranger, this is not a place to do. however, I was satisfied with only my family.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Dacia Jones

With friends / other travellers

Backpacking / gap year

20 April 2012 Dacia would recommend this property

Liked: great location, just up the road from the main train station and about 15 mins walk to the Duomo and main shopping area. Modern and new hostel with fully equipt kitchen and large bedrooms, no bunk beds too.

Disliked: Hot water was a bit on and off sometimes, but not a huge deal.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Katherine Bendl

With my spouse / partner

Backpacking / gap year
Romantic getaway
Sightseeing & culture

20 April 2012 Katherine would recommend this property

Liked: Staff was amazing, so helpful and friendly! Many locks and keys to keep you safe, which we loved! Wifi was good the entire time. Clean, exactly as stated on profile, we would definitely stay with them again!

Disliked: No dislikes

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Family Holiday
Sightseeing & culture
Visiting friends or family

15 April 2012 Customer would recommend this property

Liked: The sheets were clean and more comfortable than I expected.

Disliked: The shower didn't drain well and it was away from the main attractions.