HostelBookers Logo
WEBSITE FEEDBACK
No booking fees

Reviews of Ciao Hostel

Hostel | Via Guido Monaco 34, Florence, Tuscany, Italy 50144

88.7% Overall Rating

495 out of 538 customers would recommend this property

Recent review (11/08/2014)

"Hostel is pretty new and you have your own bed (as opposed to a bunk bed). Also lots of storage (but no locks on them so make sure to bring locks for your luggage)."

Read all Ciao Hostel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Outside area
  • Television room

What's Included

  • Linen
  • Towel

Important Information

Please note that the latest check-in for Ciao Hostel is at 8 pm.If you are planning to arrive later you should inform the property. If your arrival time after 22:00 will not be possible to make the check-in. Please check this detail before making your reservation. If during the trip there will be a delay of train or plane etc.. you must to inform the reception preferably by phone or via e-mail before hours 22:00.”

Group booking?

Group of 15 or more traveling to Florence?

Contact us directly

See other properties in Florence

Alla Dimora Altea
53.18 USD

Guesthouse Not yet rated
Antica Posta B&B
33.24 USD

Guesthouse 86.1% 45 reviews
Soggiorno Madrid
29.25 USD

Guesthouse 89.9% 422 reviews
New Ostel
25.26 USD

Hostel 72.1% 143 reviews
Soggiorno Primavera
24.73 USD

Guesthouse 87.7% 157 reviews
Gemini Studios & Suites
25.26 USD

Apartment 78.8% 7 reviews
Guest House Amici Miei
24.93 USD

Guesthouse 81.3% 22 reviews
Soggiorno Fortezza Fiorentina
27.83 USD

Guesthouse 88.2% 34 reviews

Enter dates to check prices


  •  
    Invalid date
     
    Invalid Date - Cannot be in the past
     
    Invalid Date - Check-Out cannot be beyond 21/08/2015

  •  
    Invalid date
     
    Invalid Date - Cannot be in the past
     
    Invalid Date - Check-Out cannot be beyond 21/08/2015
     
    Your check-out date is before your check-in date. Please check your dates and try again.
     
    Bookings can only be made for a maximum period of 31 days. Please enter alternative dates and try again.

processing
88.7%

Overall Rating

495 out of 538 HostelBookers customers said that they would recommend 'Ciao Hostel'

Atmosphere
85.6%
Location
81.6%
Facilities
87.2%
Cleanliness
92.8%
Staff
87.2%
Value
92.8%
Safety
93.6%
Refine your results Showing 418 of 518 reviews Previous   1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | … | 16 | 17   Next
Reset filter
65.7%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 80% Value - 80%

Jonathan Gill

Alone

Sightseeing & culture

24 April 2013 Jonathan would recommend this property

Liked: A kitchen is offered so you can refrigerate water, heat up leftovers, etc. The price is excellent, the beds are moderately comfortable, and the hostel is mostly very clean. I did find some ants in the bathroom, but that may be unavoidable in sultry April. For what it's worth, the shower is very nice. The hostel is near the bus/train station. It's a decent walk into the city.

Disliked: The staff did not impress me--they spoke passable English, but they could not provide details for how to get to the airport, what to see in the city, etc. Don't expect a breakfast or anything special from the service. Be warned that Italian electric outlets are shaped differently from American and UK outlets, and this hostel doesn't have any converters.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Relaxation/spa

20 April 2013 Customer would recommend this property

Liked: Helpful staff

Disliked: I would like the bathroom to be more clean

68.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 40%
Location - 40% Cleanliness - 100% Value - 80%

Bruce Benson

Alone

Business / conference
Sightseeing & culture

18 April 2013 Bruce would recommend this property

Liked: Clean, modern facilities and friendly, helpful staff.

Disliked: Location is just outside the city center and a 10-15 minute walk from the train station. Not bad but abouta the farthest I want to go when I've got a lot of luggage.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

10 April 2013 Customer would recommend this property

Liked: Good location, very accommodating since we had two separate reservations for three people and were given a three person private on the spot, the kitchen was clean and had everything we needed, towel included, television in the room, the showers were AMAZING.

Disliked: Really nothing, it was excellent!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Raul Vasquez Olivera

Alone

Sightseeing & culture

08 April 2013 Raul would recommend this property

Liked: Sin duda alguna el mejor hostal en el que he estado!! Muy limpio todo: cocina, baños, cuartos, etc!! Hay una cocina por cada piso lo que es excelente!! No lo piensen lo recomiendo ampliamente

Disliked: Raul left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Huiyuan Peng

With friends / other travellers

City break
Events / festivals
Sightseeing & culture

08 April 2013 Huiyuan would recommend this property

Liked: really good place. brand new furniture, clean bathroom. must be decorated within one year. one bathroom for two room to share so quite convenient in any case. a good kitchen with all cooking tools though i did not use most of them. definitely worth the money.

Disliked: location not that great. on one side of train station other than city center. however Florence is a small city to walk around. not a big problem

71.4%
Atmosphere - 20% Staff - 60% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

06 April 2013

Liked: Very clean and smart.

Disliked: More like a budget hotel than a hostel. No atmosphere at all and not a good place to meet other travellers...

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

30 March 2013 Customer would recommend this property

Liked: no bunk beds

Disliked: poor internet connection

80.0%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 100%
Location - 40% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

28 March 2013 Customer would recommend this property

Liked: The rooms were very cool! big and with big windows an cortains. The place is very spacious and clean.

Disliked: They didn't have staff to clean, and no tea, sugar or cofee. (basic things in a hostel in my opinion). The bathrooms just clean up once a day. The place is not far from the trains station, but is ir far from center and the night zone.

85.7%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

25 March 2013 Customer would recommend this property

Liked: It is nice to not have so many beds in the same room, the beds are comfortable, lots of space for your stuff and the location is good.

Disliked: Would have liked an oven, and maybe an extra bathroom, but that's it.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 100% Value - 100%

Marciano de Bruin

Alone

Backpacking / gap year

20 March 2013 Marciano would recommend this property

Liked: - Very good shower - Clean - Free towels & shampoo - Nice kitchen / common room

Disliked: - Not really in the city centre (but still walkable) - No lockers

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

leonel meneses

With my spouse / partner

Sightseeing & culture

05 March 2013 leonel would recommend this property

Liked: Great location, from train station and interest places

Disliked: ok

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

City break
Work / volunteering

01 March 2013 Customer would recommend this property

Liked: Really nice Staff and rooms.

Disliked: not the atmosphere of a hostel, rather than a hotel. Which ca be nice as well!

42.9%
Atmosphere - 40% Staff - 20% Facilities - 20% Safety - 20%
Location - 80% Cleanliness - 80% Value - 40%

Customer review

Alone

Sightseeing & culture

28 January 2013

Liked: It was clean, most of the time. The Facilities are new.

Disliked: Untrained staff at the reception, half of the time not present. They do not have a place to store the bags if you check out later than 9am, which means your bags stay in the corridor, un attended until you leave. If you leave your keys in the room by mistake after 10pm, there is no one there to help you. No events organized and the staff did not know where to find an internet caffe, even when their internet was down half of the time. The internet, when it works, has no password. Both my iphone and my pc kept loosing connection every 2 to 3 minutes... VERY annoying.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

25 October 2012 Customer would recommend this property

Liked: It is very close to the main station and it is very important to backpackers with heavy bags. The rooms and bathrooms are so clean! Beds are single beds (not double-bunks) so you can sleep more comfortably.

Disliked: I don't know whether it was in here or not, but I was bitten by mosquito or bed bug.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Thomas Collier

With friends / other travellers

Backpacking / gap year

15 October 2012 Thomas would recommend this property

Liked: Clean, new, safe, good location near the main station and most monuments.

Disliked: Had no common room. No clothes washing no facility's.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Carlos Amaris

Alone

Backpacking / gap year

14 October 2012 Carlos would recommend this property

Liked: The facilities are very spacious, clean and nifty.

Disliked: It's quite lonely at night.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

mehdi salehi

With friends / other travellers

City break

13 October 2012 mehdi would recommend this property

Liked: cleanness

Disliked: noisy

65.7%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 40%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year

09 October 2012

Liked: The price was good, and the location too. Good value for your money.

Disliked: I felt itchy after waking up from sleeping in this hostel. I also had a few bites on my body, but I cannot be sure where these came from.

80.0%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Pankaj Barah

With my spouse / partner

Relaxation/spa
Romantic getaway

08 October 2012 Pankaj would recommend this property

Liked: it was good stay. this was my second time. but someone has stolen my expensive DSLR camera in the city. so i was sad

Disliked: Pankaj left no negative feedback.

34.3%
Atmosphere - 40% Staff - 20% Facilities - 40% Safety - 20%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

With friends / other travellers

Backpacking / gap year

08 October 2012

Liked: Location. Was a short walk from the central station and major monuments

Disliked: There were bed bugs. Do not stay here. Also, the bathrooms were never clean as it was shared among 12 people.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

08 October 2012 Customer would recommend this property

Liked: - nice atmosphere, - clean, - close to train station and city centre

Disliked: nothing

57.1%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 60%
Location - 40% Cleanliness - 80% Value - 60%

Sarah Mathews

With friends / other travellers

Sightseeing & culture

06 October 2012 Sarah would recommend this property

Liked: Clean, not too expensive and provided twin rooms which can be hard to find in Florence

Disliked: It was quite a walk from the main sights and attractions and had NO atmosphere! This is a hotel-style place where you share the bathroom. Not a hostel.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Sumeet Das

Alone

City break

05 October 2012 Sumeet would recommend this property

Liked: Very new , clean and near the railway station.

Disliked: none

65.7%
Atmosphere - 60% Staff - 40% Facilities - 20% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

As a family with children

Family Holiday

01 October 2012

Liked: Good location, good sized rooms and good clean facilities.

Disliked: We visited in September and it was still hot but staff refused to give us remote to turn on air con as 'there is no air con in September'. The staff seemed uninterested or concerned. The alternative to sweating it out in a steam room was openning the window without fly screens and letting in millions of Mosquitos (the whitewashed walls have blood marks from previous squashed biters) - not a new problem in Florence. Our family of kids got very little sleep and paid the price with many welts the next day. Simple and cheap fly mesh or understanding staff would have got this place 5 stars.