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Reviews of Ciao Hostel

Hostel | Via Guido Monaco 34, Florence, Tuscany, Italy 50144

81.5% Overall Rating

464 out of 506 customers would recommend this property

Recent review (23/04/2014)

Olivier Maquignaz thinks…

"Well located, only a few minutes away from the main train station and the center. Also the beds are really comfortable."

Read all Ciao Hostel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Outside area
  • Television room

What's Included

  • Linen
  • Towel

Important Information

Please note that the latest check-in for Ciao Hostel is at 8 pm.If you are planning to arrive later you should inform the property. If your arrival time after 22:00 will not be possible to make the check-in. Please check this detail before making your reservation. If during the trip there will be a delay of train or plane etc.. you must to inform the reception preferably by phone or via e-mail before hours 22:00.”

Group booking?

Group of 15 or more traveling to Florence?

Contact us directly

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81.5%

Overall Rating

464 out of 506 HostelBookers customers said that they would recommend 'Ciao Hostel'

Atmosphere
74.4%
Location
79.2%
Facilities
82.4%
Cleanliness
88.0%
Staff
79.2%
Value
81.6%
Safety
85.6%
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74.3%
Atmosphere - 60% Staff - 40% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Work / volunteering

09 September 2012 Customer would recommend this property

Liked: Nice rooms, everything looks quite modern.

Disliked: There seemed to be only one shower+toilet in the same room on my floor, so I assume you might have to queue for that if it is crowded. Main dislike: when checking out there was no one at reception, and no way to get in contact with the staff. Staff is friendly but I effectively only saw one person when checking in. Hope this was an exception. Apart from that, the hostel was quite nice

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

28 August 2012 Customer would recommend this property

Liked: Pretty easy to get to from the train station and major sites, clean and comfortable rooms. The air con was great in summer. Staff were happy to help with things like leaving luggage behind after you check out and still giving you access to the hostel during that day.

Disliked: May have been more expensive than other options, but it seemed worth it to me. Staff were sometimes a bit unreliable with being in on time in the mornings.

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

27 August 2012 Customer would recommend this property

Liked: Friendly and helpful staff. The room was clean, with comfortable and clean beds and linen, air conditioning...

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Relaxation/spa
Romantic getaway
Shopping
Sightseeing & culture

25 August 2012 Customer would recommend this property

Liked: Nice hostel, clean and friendly. I liked it.

Disliked: A bit far away from the city centre.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

20 August 2012 Customer would recommend this property

Liked: I stayed in a 4 people private room, it was very spacious and comfortable.

Disliked: The room wasn´t ready at the time of the check-in.

71.4%
Atmosphere - 40% Staff - 60% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

17 August 2012 Customer would recommend this property

Liked: The rooms were very clean and well equipped, and the location was fine.

Disliked: Almost impossible to socialize with others, the common areas could've been better.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

15 August 2012 Customer would recommend this property

Liked: This was the loveliest hostel i've stayed in.

Disliked: Nothing

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 40%

Jenniffer McPherson

With friends / other travellers

Sightseeing & culture

13 August 2012

Liked: Close to train station, easy walk

Disliked: Jenniffer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Monica Enriquez Goyes

With friends / other travellers

Sightseeing & culture

14 July 2012 Monica would recommend this property

Liked: The rooms were very spacious, there were two shared washrooms and they were always clean, and the kitchen was clean and it had anything you needed to cook, there was Air conditioning too.

Disliked: N/A

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Jakub Netolicky

Alone

Backpacking / gap year
City break
Romantic getaway
Shopping

01 July 2012 Jakub would recommend this property

Liked: vše

Disliked: Jakub left no negative feedback.

62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 80%

LIBARDO BOTERO

With my spouse / partner

Family Holiday

20 June 2012 LIBARDO would recommend this property

Liked: La relación calidad-precio. La comodida, con buen aire acondicionado, buenas camas, cocina con nevefa y con implementos completos.

Disliked: Uno de los baños tenía la puerta desajustada y no cerraba bien.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 60%

Jasmin Repetzky

With friends / other travellers

Backpacking / gap year
Romantic getaway
Sightseeing & culture

18 June 2012 Jasmin would recommend this property

Liked: The rooms were very nice and clean.

Disliked: There is no breakfast included.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture

18 June 2012 Customer would recommend this property

Liked: Excellent wifi n clean kitchen.

Disliked: Mosquitoes

77.1%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Maria Eugenia Sanchez

Alone

Backpacking / gap year

17 June 2012 Maria Eugenia would recommend this property

Liked: El hostel me parecio muy bueno en realacion precio calidad... Fue mucho mejor de lo q esperaba!! Muy limpio y las instalaciones nuevas! Eso si no es el mejor sitio para conocer gente, ya q cada piso tiene su propio espacio en comun y cocina... Pero la verdad yo lo recomendaria!!!

Disliked: El asensor estaba apagado cuando hice mi check out a las 6:30 am asi que tuve q cargar mi valija tres pisos! Deberian dejarlo encendido!

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

marilyn stoffelsen

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

01 June 2012 marilyn would recommend this property

Liked: love the kitchens on each floor, th out doors off the kitchen

Disliked: really really loud traffic

88.6%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Lisa arnott

With friends / other travellers

Backpacking / gap year

18 May 2012 Lisa would recommend this property

Liked: Short walk from the train station, fully equipped kitchen and clean bathrooms.

Disliked: There isnt really a common area on each floor only the kitchen and a dining table.

80.0%
Atmosphere - 40% Staff - 60% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

ARUEM KIM

As a family with children

Family Holiday
Sightseeing & culture

16 May 2012 ARUEM would recommend this property

Liked: The price was resonable to stay 4 member at same room and quite clean and well organized everything especailly kitchen. about 10-15mins to walk from main station. Only 4 rooms at each floor so easy to approach toilet and kitchen,,very private..

Disliked: This hostel is located in a junction of thee roads so during day time, quite nosy from outside traffic. If somebody want to socialize with stranger, this is not a place to do. however, I was satisfied with only my family.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Dacia Jones

With friends / other travellers

Backpacking / gap year

20 April 2012 Dacia would recommend this property

Liked: great location, just up the road from the main train station and about 15 mins walk to the Duomo and main shopping area. Modern and new hostel with fully equipt kitchen and large bedrooms, no bunk beds too.

Disliked: Hot water was a bit on and off sometimes, but not a huge deal.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Katherine Bendl

With my spouse / partner

Backpacking / gap year
Romantic getaway
Sightseeing & culture

20 April 2012 Katherine would recommend this property

Liked: Staff was amazing, so helpful and friendly! Many locks and keys to keep you safe, which we loved! Wifi was good the entire time. Clean, exactly as stated on profile, we would definitely stay with them again!

Disliked: No dislikes

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Family Holiday
Sightseeing & culture
Visiting friends or family

15 April 2012 Customer would recommend this property

Liked: The sheets were clean and more comfortable than I expected.

Disliked: The shower didn't drain well and it was away from the main attractions.

57.1%
Atmosphere - 40% Staff - 40% Facilities - 40% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Indigo Szubelak

Alone

Backpacking / gap year

10 April 2012

Liked: It was clean, and they provided towels!

Disliked: It was too much like a hotel instead of a hostel but with strangers in your room. It´s better to have the hostel atmosphere if you´re in a room with ppl you don´t know in case they´re a bit weird and you want to talk to other people. However, this hostel didn´t have much of a common area and it was hard to meet people.

77.1%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

Romantic getaway

09 April 2012 Customer would recommend this property

Liked: friendly helpful staff

Disliked: no computer for general use, only wi-fi

88.6%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Link Choi

Alone

Backpacking / gap year

04 April 2012 Link would recommend this property

Liked: Modern building, very clean. A no-nonsense bed for the night.

Disliked: Link left no negative feedback.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

03 April 2012 Customer would recommend this property

Liked: Spacious rooms and fully functioning kitchen, also good location for central Florence.

Disliked: Under beds not very clean, shower small and awkward to use and the second bathroom on the ground floor doesn't lock and has a hole in the door so didn't use.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Szymon Kaminski

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

26 March 2012 Szymon would recommend this property

Liked: It is a very nice hostel placed very close to the Railway Station. All the facilities and service stands on the high level.

Disliked: The window in our room was broken, so it was impossible to close it. What is why it was very loud in the room. (because of the street sound, even in the night it's very loud). Please repair this window!!!