Reviews of Ciao Hostel

Via Guido Monaco 34, Florence, Tuscany, Italy 50144

79.2%

308 out of 330 HostelBookers customers said that they would recommend 'Ciao Hostel'

Atmosphere
77.6%
Location
78.4%
Facilities
76.8%
Cleanliness
80.0%
Staff
74.4%
Value
83.2%
Safety
84.0%

Refine your results Showing 280 of 316 reviews Previous   1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12   Next
Reset filter
94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

02 June 2011 Customer would recommend this property

Liked: Everything

Disliked: It is not that close to the center

80.0%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 60%

Gavin Goh

With my spouse / partner

Backpacking / gap year

01 June 2011 Gavin would recommend this property

Liked: Had cooking facilities, nice toilets even though they are shared

Disliked: The reception isn't 24 hours. We had to wait to check out

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Partying / nightlife
Shopping
Sightseeing & culture

31 May 2011 Customer would recommend this property

Liked: Clean and has great facilities. Literally on the freeway so it was hard to get a goodnights rest.

Disliked: First floor bathroom kept flooding outside our door.

65.7%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 80%
Location - 40% Cleanliness - 80% Value - 60%

Peter Gradwell

With my spouse / partner

Sightseeing & culture

27 May 2011 Peter would recommend this property

Liked: Nice rooms and good bathrooms

Disliked: Bit too far from centre of town

62.9%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 40%
Location - 60% Cleanliness - 80% Value - 60%

Monica Davis

With my spouse / partner

Romantic getaway
Sightseeing & culture

25 May 2011 Monica would recommend this property

Liked: The kitchens were well equipped and the staff were friendly.

Disliked: The double room we were in had a balcony window that didn't lock and seldom closed properly. The street directly outside the room was really busy, so we heard street noise constantly. There is no way to sleep without earplugs, because it sounds like you are sleeping on a bed in the middle of the road.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Jennifer Gardiner

Alone

Backpacking / gap year

22 May 2011 Jennifer would recommend this property

Liked: Decently close to the train station and I didn't mind walking the way to the sights. They also had a great kitchen and dining area as well as a small patio outside. I had the room to myself for most of the nights though, I guess I was traveling in the off season or something but there were a few girls in and out during my stay.

Disliked: The showers were okay, cleaned every morning but if someone else used them they usually didn't clean them up after them self but that's probably with everywhere. I only stayed for 5 nights and I booked 10 and they couldn't refund me for the nights I didn't stay because I paid with a credit card.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

William Birnie

Alone

Sightseeing & culture

21 May 2011 William would recommend this property

Liked: I liked the hostel and the friendly and helpful staff.

Disliked: I thought it would be closer to the centre of Florence.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

10 May 2011 Customer would recommend this property

Liked: The girl at the caisse is very warm-hearted. The rooms are clean and large.

Disliked: Florence is a little noisy at night. The hostel is ok.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

07 May 2011 Customer would recommend this property

Liked: Clean, very helpful and friendly staff

Disliked: None

68.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year

29 April 2011 Customer would recommend this property

Liked: Close to the train station, REALLY clean and great kitchen facilities.

Disliked: If you're traveling alone and want to meet people, this isn't the place to say. The set up is pretty isolating and there are a lot of private rooms.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

27 April 2011 Customer would recommend this property

Liked: it was clean

Disliked: it was a tad bit far from the city center

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Relaxation/spa
Sightseeing & culture

24 April 2011 Customer would recommend this property

Liked: it's room. it's sooooo super duper nice! the bathroom, it's not hostel! it's for hotel! :D the kitchen is soooo clean. provided all the facilities and utensils. the location of the hostel also easily noticed as it is just in front of the main road.

Disliked: -well, there is this one time where the kitchen is locked. and no one was there to help as it's said that the staff at the front desk will only be there at 8. so, they should provide someone to be there at anytime so that other travelers won't have the same problem.

65.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 20%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

18 April 2011

Liked: that we had our own kitchen.

Disliked: the lift was broken, and we were on the top floor, the top floor had no windows, the entire room wasnt very comfy, and my ipod and camera got stolen, and the receptionist was late to work in the mornings.

71.4%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

14 April 2011 Customer would recommend this property

Liked: Tv in the bedroom, spacious bathroom and a clean kitchen/

Disliked: Nothing

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

11 April 2011 Customer would recommend this property

Liked: Great bunks and showers, nice lounge area and a bar that serves food. Also nice big lockers.

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

arunee jittanon

With friends / other travellers

City break
Sightseeing & culture

10 April 2011 arunee would recommend this property

Liked: Staff is very friendly and helpful. The room and bathroom is clean. The kitchen is well equipped and the food store is nearby. You can cook like be at home. The location is also not so far from the train station about 10 min walk. A great experience in Firenze..chal...

Disliked: The elevator is not working but we stayed on the first floor.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 60%

wILLIAM jannino

With my spouse / partner

Relaxation/spa

05 April 2011 wILLIAM would recommend this property

Liked: Staff was very helpful, short walk from main train station, hostel was very clean and modern, large kitchen and seating area, clean towels.

Disliked: nothing to dislike

74.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

Business / conference

03 April 2011 Customer would recommend this property

Liked: value

Disliked: elevator broken and no one at desk after 11

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 100% Value - 100%

Evan Thomas

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

29 March 2011 Evan would recommend this property

Liked: Lady at front desk was super nice, gave us a map, and showed us some places to go in Florence that night.. Room was cute and clean for four people, and towels and linens were clean, along with free shower gel. Close to Train Station

Disliked: A little bit of a walk to the city center, but we were at the Duomo in about 15 minutes.

82.9%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Shopping
Sightseeing & culture

19 March 2011 Customer would recommend this property

Liked: It was super cute-"dorm style" but nice, comfy beds, fresh towels, spacious. It is sort of in between a hotel and a hostel. I would definitely reccommend it to other people and come back again myself if ever I find myself in beautiful Florence!

Disliked: The staff was a little stand off ish, helpful, but not overly enthusiastic about it. It is the opposite direction of all the "main" attractions-it's only about a ten minute walk from the train station so it's not a huge deal at all, but just something for people to note.

91.4%
Atmosphere - 40% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

16 March 2011 Customer would recommend this property

Liked: it was safe, the staff was very friendly and the doors locked securely. the beds were warm. and it was only about a 7 minute walk from the train station.

Disliked: hostels in general are not my preference, so the fact that there were only 2 bathrooms maybe.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Partying / nightlife
Shopping
Sightseeing & culture

08 March 2011 Customer would recommend this property

Liked: we ended up having the four person room to ourselves!

Disliked: it was too far away from the city center

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

02 March 2011 Customer would recommend this property

Liked: comfortable, nice staff and good location!

Disliked: nothing.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

19 February 2011 Customer would recommend this property

Liked: Very clean, staff very helpful - you get a map when you come in and they show you the main attractions. Free wifi - although it was down until the last night.. Kitchen with pots, pans, plates, the works - it was so nice to cook after travelling for awhile. I would definitely stay here again!!

Disliked: Elevator, phone and internet were down when we arrived, but those weren't a big deal when you take into account all of the things we liked!

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

15 February 2011 Customer would recommend this property

Liked: Great place. Clean and near the train station. Staff are very nice too.

Disliked: There is a nice kitchen but no real area to hang out in to talk with others. But it's still a nice place.


Make Booking

Enter your dates to check availability and prices

Valid
Invalid
Invalid Date Format
Invalid
Invalid Date - Cannot be in the past
Invalid
We can only accept dates that occur between 15/02/2012 and 14/02/2013. Please enter new dates.
Please select a check-in date
processing
No booking fees

No booking fees

The only major hostel booking site that doesn't charge a booking fee.

Group Booking Icon

Group booking?

Group of 10 or more traveling to Florence?

Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.