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Reviews of Ciao Hostel

Hostel | Via Guido Monaco 34, Florence, Tuscany, Italy 50144

90.3% Overall Rating

505 out of 548 customers would recommend this property

Recent review (18/10/2014)

Dorothea Neumann thinks…

"Sehr sauber, zentral gelegen, sehr freundliches Personal, gute Kuchen Ausstattung, wohnlicher Küchenbereich"

Read all Ciao Hostel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Outside area
  • Television room

What's Included

  • Linen
  • Towel

Important Information

Please note that the latest check-in for Ciao Hostel is at 8 pm.If you are planning to arrive later you should inform the property. If your arrival time after 22:00 will not be possible to make the check-in. Please check this detail before making your reservation. If during the trip there will be a delay of train or plane etc.. you must to inform the reception preferably by phone or via e-mail before hours 22:00.”

Group booking?

Group of 15 or more traveling to Florence?

Contact us directly

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90.3%

Overall Rating

505 out of 548 HostelBookers customers said that they would recommend 'Ciao Hostel'

Atmosphere
88.0%
Location
85.6%
Facilities
88.0%
Cleanliness
94.4%
Staff
88.8%
Value
92.0%
Safety
95.2%
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

renato cornacine

With friends / other travellers

Business / conference
Events / festivals
Partying / nightlife
Romantic getaway

16 June 2013 renato would recommend this property

Liked: It the best hostel ever. I felt like I was home.

Disliked: Nothing to dislike

80.0%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 80% Value - 80%

Jun Wang

Alone

Backpacking / gap year
Sightseeing & culture

13 June 2013 Jun would recommend this property

Liked: Clean beds and spacious room

Disliked: Bugs in summer.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

04 June 2013 Customer would recommend this property

Liked: Excellent rooms, like hotelroom standards, very comfortable beds, very nice and clean toilet/shower.

Disliked: nothing

77.1%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Sightseeing & culture

03 June 2013 Customer would recommend this property

Liked: The place was reasonably clean and the beds were not stacked.

Disliked: The internet was pretty slow.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Family Holiday
Sightseeing & culture
Visiting friends or family

19 May 2013 Customer would recommend this property

Liked: the best hostel we have lived. It is clean and tidy,with the chicken which canbe used

Disliked: Even though our room is faced to the street,wecan fall asleep easily because of the tiredness

82.9%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

City break
Sightseeing & culture

16 May 2013 Customer would recommend this property

Liked: Location was ok, just a 10 min walk from the central station and easy to find. Friendly english-speaking staff and clean rooms. Each floor has a kitchen and the kitchen was good and well equipped (stove, fridge and plates, glasses etc, all you need). Bathrooms were also ok.

Disliked: I was in a 4-bed dorm, but by bed didn't have a socket which was annoying. There were also only 3 wardrobes in this room.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

06 May 2013 Customer would recommend this property

Liked: This place feels more like a hotel than a hostel. The rooms are wide and spacious, no bunk beds, with nightstands and a closet and even a tv in the room. It's quiet because there are only a few people per room, but multiple rooms share a couple of bathrooms. There is a professional cleaning staff that comes every day and cleans everything including two baths per floor, a common room per floor, and a big kitchen PER FLOOR. It's really one of the best hostels I've ever stayed at in terms of ammenities.

Disliked: It's not a very social place if you're looking to meet a lot of new people but I met some great people and then we could go back to our own little rooms and enjoy a comfortable bed without laying three high in bunk beds.

71.4%
Atmosphere - 100% Staff - 60% Facilities - 60% Safety - 40%
Location - 60% Cleanliness - 100% Value - 80%

STELLA DESSOY

Alone

Sightseeing & culture

06 May 2013

Liked: Lots of character. A converted old building.

Disliked: Reception only open from 9am to 11pm. I arrived, on the last airport shuttle, and despite having emailed to tell them I would be arriving late, couldn't get in all night. Not a good start to the holiday. Also, had an early flight to catch on day of departure so reclaiming my EUR4.00 key deposit was tricky. Small cramped common area. Long wait for showers.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Chertova Lyudmila

Alone

Backpacking / gap year
City break
Events / festivals
Romantic getaway
Shopping
Sightseeing & culture

28 April 2013 Chertova would recommend this property

Liked: Attentive staff, hotel type small apartment, but the living is virtually invisible, except for those in the room. Cozy, clean and comfortable!

Disliked: No supermarket next to the hotel, a bit far from the historic center

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Santiago Germán Rodríguez Góngora

With my spouse / partner

Sightseeing & culture

25 April 2013 Santiago Germán would recommend this property

Liked: Kitchen well equiped. Very good location (close to train station). It had elevator.

Disliked: They never cleaned the room.

65.7%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 80% Value - 80%

Jonathan Gill

Alone

Sightseeing & culture

24 April 2013 Jonathan would recommend this property

Liked: A kitchen is offered so you can refrigerate water, heat up leftovers, etc. The price is excellent, the beds are moderately comfortable, and the hostel is mostly very clean. I did find some ants in the bathroom, but that may be unavoidable in sultry April. For what it's worth, the shower is very nice. The hostel is near the bus/train station. It's a decent walk into the city.

Disliked: The staff did not impress me--they spoke passable English, but they could not provide details for how to get to the airport, what to see in the city, etc. Don't expect a breakfast or anything special from the service. Be warned that Italian electric outlets are shaped differently from American and UK outlets, and this hostel doesn't have any converters.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Relaxation/spa

20 April 2013 Customer would recommend this property

Liked: Helpful staff

Disliked: I would like the bathroom to be more clean

68.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 40%
Location - 40% Cleanliness - 100% Value - 80%

Bruce Benson

Alone

Business / conference
Sightseeing & culture

18 April 2013 Bruce would recommend this property

Liked: Clean, modern facilities and friendly, helpful staff.

Disliked: Location is just outside the city center and a 10-15 minute walk from the train station. Not bad but abouta the farthest I want to go when I've got a lot of luggage.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

10 April 2013 Customer would recommend this property

Liked: Good location, very accommodating since we had two separate reservations for three people and were given a three person private on the spot, the kitchen was clean and had everything we needed, towel included, television in the room, the showers were AMAZING.

Disliked: Really nothing, it was excellent!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Raul Vasquez Olivera

Alone

Sightseeing & culture

08 April 2013 Raul would recommend this property

Liked: Sin duda alguna el mejor hostal en el que he estado!! Muy limpio todo: cocina, baños, cuartos, etc!! Hay una cocina por cada piso lo que es excelente!! No lo piensen lo recomiendo ampliamente

Disliked: Raul left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Huiyuan Peng

With friends / other travellers

City break
Events / festivals
Sightseeing & culture

08 April 2013 Huiyuan would recommend this property

Liked: really good place. brand new furniture, clean bathroom. must be decorated within one year. one bathroom for two room to share so quite convenient in any case. a good kitchen with all cooking tools though i did not use most of them. definitely worth the money.

Disliked: location not that great. on one side of train station other than city center. however Florence is a small city to walk around. not a big problem

71.4%
Atmosphere - 20% Staff - 60% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

06 April 2013

Liked: Very clean and smart.

Disliked: More like a budget hotel than a hostel. No atmosphere at all and not a good place to meet other travellers...

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

30 March 2013 Customer would recommend this property

Liked: no bunk beds

Disliked: poor internet connection

80.0%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 100%
Location - 40% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

28 March 2013 Customer would recommend this property

Liked: The rooms were very cool! big and with big windows an cortains. The place is very spacious and clean.

Disliked: They didn't have staff to clean, and no tea, sugar or cofee. (basic things in a hostel in my opinion). The bathrooms just clean up once a day. The place is not far from the trains station, but is ir far from center and the night zone.

85.7%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

25 March 2013 Customer would recommend this property

Liked: It is nice to not have so many beds in the same room, the beds are comfortable, lots of space for your stuff and the location is good.

Disliked: Would have liked an oven, and maybe an extra bathroom, but that's it.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 100% Value - 100%

Marciano de Bruin

Alone

Backpacking / gap year

20 March 2013 Marciano would recommend this property

Liked: - Very good shower - Clean - Free towels & shampoo - Nice kitchen / common room

Disliked: - Not really in the city centre (but still walkable) - No lockers

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

leonel meneses

With my spouse / partner

Sightseeing & culture

05 March 2013 leonel would recommend this property

Liked: Great location, from train station and interest places

Disliked: ok

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

City break
Work / volunteering

01 March 2013 Customer would recommend this property

Liked: Really nice Staff and rooms.

Disliked: not the atmosphere of a hostel, rather than a hotel. Which ca be nice as well!

42.9%
Atmosphere - 40% Staff - 20% Facilities - 20% Safety - 20%
Location - 80% Cleanliness - 80% Value - 40%

Customer review

Alone

Sightseeing & culture

28 January 2013

Liked: It was clean, most of the time. The Facilities are new.

Disliked: Untrained staff at the reception, half of the time not present. They do not have a place to store the bags if you check out later than 9am, which means your bags stay in the corridor, un attended until you leave. If you leave your keys in the room by mistake after 10pm, there is no one there to help you. No events organized and the staff did not know where to find an internet caffe, even when their internet was down half of the time. The internet, when it works, has no password. Both my iphone and my pc kept loosing connection every 2 to 3 minutes... VERY annoying.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

25 October 2012 Customer would recommend this property

Liked: It is very close to the main station and it is very important to backpackers with heavy bags. The rooms and bathrooms are so clean! Beds are single beds (not double-bunks) so you can sleep more comfortably.

Disliked: I don't know whether it was in here or not, but I was bitten by mosquito or bed bug.