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Reviews of Ciao Hostel

Hostel | Via Guido Monaco 34, Florence, Tuscany, Italy 50144

90.2% Overall Rating

497 out of 540 customers would recommend this property

Recent review (11/08/2014)

"Hostel is pretty new and you have your own bed (as opposed to a bunk bed). Also lots of storage (but no locks on them so make sure to bring locks for your luggage)."

Read all Ciao Hostel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Outside area
  • Television room

What's Included

  • Linen
  • Towel

Important Information

Please note that the latest check-in for Ciao Hostel is at 8 pm.If you are planning to arrive later you should inform the property. If your arrival time after 22:00 will not be possible to make the check-in. Please check this detail before making your reservation. If during the trip there will be a delay of train or plane etc.. you must to inform the reception preferably by phone or via e-mail before hours 22:00.”

Group booking?

Group of 15 or more traveling to Florence?

Contact us directly

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90.2%

Overall Rating

497 out of 540 HostelBookers customers said that they would recommend 'Ciao Hostel'

Atmosphere
88.0%
Location
83.2%
Facilities
88.8%
Cleanliness
93.6%
Staff
89.6%
Value
93.6%
Safety
94.4%
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91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Nga Yu Tsoi

With friends / other travellers

Backpacking / gap year

24 May 2014 Nga Yu would recommend this property

Liked: well-equiped kitchen

Disliked: our room at ground floor & a bit noise when car pass the road

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Sightseeing & culture

24 May 2014 Customer would recommend this property

Liked: Comfortable room, decent location, friendly staff, 24-hour access. Nice kitchen, though we didn't use it.

Disliked: Shared baths were clean for most part but bath mats got very grungy. Hot water ran out a couple of times. Lots of traffic noise in rooms facing the street (though you get a balcony here).

82.9%
Atmosphere - 60% Staff - 40% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Luca Bizzotto

With friends / other travellers

Events / festivals
Sports, adventure or outdoor activities

23 May 2014 Luca would recommend this property

Liked: The position of the hostel

Disliked: No parking close to the hostel

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

20 May 2014 Customer would recommend this property

Liked: This was the cleanest hostel I've ever been. Everything went smoothly. I'll highly recommend this place. This is not a party hostel.

Disliked: Location is a bit off.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 100% Value - 100%

Olivier Maquignaz

Alone

Events / festivals
Partying / nightlife
Sightseeing & culture

23 April 2014 Olivier would recommend this property

Liked: Well located, only a few minutes away from the main train station and the center. Also the beds are really comfortable.

Disliked: Haven't seen any place where I could lock my stuff in. Anyway, both the rooms and every floor are locked with different key sets, and have only 4 people, so the risk is still limited.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 60% Value - 80%

Customer review

With my spouse / partner

Family Holiday

06 February 2014 Customer would recommend this property

Liked: Cooking facilities. Convenience to main centre.

Disliked: Very noisy with night traffic and difficult to sleep.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Sightseeing & culture

12 January 2014 Customer would recommend this property

Liked: Very clean and spacious! Nice kitchen

Disliked: The service a bit slow

82.9%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 80%
Location - 40% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

11 January 2014 Customer would recommend this property

Liked: Great kitchen, huge rooms, very secure buidling even if the neighborhood is rough, very very clean facilities.

Disliked: A bit out of the way of the city's attractions. A trek from the station if you have a lot of luggage.

62.9%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 100% Value - 60%

Andrew Larsen

Alone

Sightseeing & culture

09 January 2014 Andrew would recommend this property

Liked: Easy walk into town, beds were nice.

Disliked: No lockers for your stuff and staff is out by 9pm.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

BUN CHIN TOH

Alone

Backpacking / gap year
Shopping
Sightseeing & culture

03 January 2014 BUN CHIN would recommend this property

Liked: There is a full equipped kitchen just outside the door. I really feels like I am at home!! 3 cheers for Ciao hostel.

Disliked: The distance from the train station is a bit far. But walkable still, just need a 10 mins walk for slower walker.. ;)

68.6%
Atmosphere - 40% Staff - 40% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Karen Docking

As a family with children

Family Holiday

21 December 2013 Karen would recommend this property

Liked: Great location. Easy walking distance to city centre and main sites and close to train station. Secure.

Disliked: Traffic noise was loud and continuous. Shutters on the windows meant no natural light in the room. Room was cold.

88.6%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

17 December 2013 Customer would recommend this property

Liked: The kitchen, fully equipped with everything you could possibly need to do your own cooking. Fridge space No bunks Nice and clean bathrooms, no mould

Disliked: Noisy during the night, traffic No nearby supermarkets No lock on kitchen bathroom Could not open kitchen door from outside if someone shut itit

88.6%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Shopping
Sightseeing & culture

17 December 2013 Customer would recommend this property

Liked: The building was very quite and very clean.

Disliked: We were woken up by a worker to inform us that a water pipe had burst. In addition, a new guest came into the room very late at night to stay and proceeded to unpack very loudly.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ellie McGrath

Alone

Backpacking / gap year

13 November 2013 Ellie would recommend this property

Liked: The kitchen!!!!

Disliked: Ellie left no negative feedback.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

Alone

Sightseeing & culture

23 October 2013 Customer would recommend this property

Liked: Kitchen was well equipped - fridge, microwave and fridge.

Disliked: Distance from Termini was more like 15 minutes when you have a bag.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

15 October 2013 Customer would recommend this property

Liked: Staff at the front desk is really helpful. She helped us book a day tour to Cinque Terre and filed a complaint to the tour agentcy for us the next day.

Disliked: Our room as an eery old socks smell, but I cannot tell if it's from the other traveller or from the room itself.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Daniel Florin Lal

Alone

City break

14 October 2013 Daniel Florin would recommend this property

Liked: good location(close to the Central Statione), large room, stuff ok, free wi-fi, kitchen at each floor

Disliked: ideea of improvment: instal a jukebox with water, juice, cofee, sweets,.. I stay at ground and I didn't see something like this. It can be usefull in the night if you didn't bought something to drink from the town.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Events / festivals
Sightseeing & culture
Sports, adventure or outdoor activities

09 October 2013 Customer would recommend this property

Liked: Good staff and location

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

jana bahor

With friends / other travellers

Business / conference
Events / festivals

07 October 2013 jana would recommend this property

Liked: best hostel in Florence ( this price level) for the last years

Disliked: parking

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

30 September 2013 Customer would recommend this property

Liked: Really Nice and clean

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Rebecca Robinson

Alone

City break
Sightseeing & culture

19 September 2013 Rebecca would recommend this property

Liked: Everything including location, super helpful staff and wonderful aircon. Big fluffy towels! very easy to find - turn right out of the station and keep going. I made a mistake with my train time and was going to arrive too late but phoned and they were completely fine about it - and in English too. Nothing was too much trouble for the staff. Can't recommend them highly enough. Superb spacious place.

Disliked: trafiic noise but that's Florence for you! impossible to avoid.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ana Laura Barragán Chávez

Alone

Backpacking / gap year

05 September 2013 Ana Laura would recommend this property

Liked: Sooo clean :) nice place. It looks more as a Hotel than a Hostel so is perfect!!

Disliked: Nothing

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Sightseeing & culture

30 August 2013 Customer would recommend this property

Liked: The private room was very comfortable and the Internet was fast and reliable.

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

STEPHANIE KA YING LAI

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

25 August 2013 STEPHANIE KA YING would recommend this property

Liked: Clean, modern, each floor has a well-equipped kitchen. It feels more like a hotel with shared bath than a hostel.

Disliked: A bit far from city center, but still walkable.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Nermin Fenmen

Alone

Sightseeing & culture

13 August 2013 Nermin would recommend this property

Liked: Spotlessly clean. Normal beds instead of bunks with a high ceiling gives one space - quite unusual for a hostel. Within walking distance to the train station, very convenient. Free, powerful WiFi in rooms. Highly advisable

Disliked: Nothing I disliked.