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Reviews of Ciao Hostel

Hostel | Via Guido Monaco 34, Florence, Tuscany, Italy 50144

90.2% Overall Rating

497 out of 540 customers would recommend this property

Recent review (26/08/2014)

Michal Matuszewski thinks…

"A really nice and quiet hostel, the standard reminds more of a decent budget hotel than a hostel. All main attractions are within a walking distance. There is also a great restaurant nearby, in the…"

Read all Ciao Hostel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Outside area
  • Television room

What's Included

  • Linen
  • Towel

Important Information

Please note that the latest check-in for Ciao Hostel is at 8 pm.If you are planning to arrive later you should inform the property. If your arrival time after 22:00 will not be possible to make the check-in. Please check this detail before making your reservation. If during the trip there will be a delay of train or plane etc.. you must to inform the reception preferably by phone or via e-mail before hours 22:00.”

Group booking?

Group of 15 or more traveling to Florence?

Contact us directly

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90.2%

Overall Rating

497 out of 540 HostelBookers customers said that they would recommend 'Ciao Hostel'

Atmosphere
88.0%
Location
83.2%
Facilities
88.8%
Cleanliness
93.6%
Staff
89.6%
Value
93.6%
Safety
94.4%
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97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Mark Doyle

08 May 2010 Mark would recommend this property

Liked: genuine, helpful and friendly staff.

Disliked: Mark left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

05 May 2010 Customer would recommend this property

Liked: It was a very nice hostel, very close to the railway station. The kitchen was fully equipped with everything you need to cook, the rooms and bathrooms were very clean and the staff was very nice and willing to help. There was no internet access

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

03 May 2010 Customer would recommend this property

Liked: brand new facilities, friendly staff, interesting roommates, but noisy in the night T_T

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

03 May 2010 Customer would recommend this property

Liked: Rooms facilities

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

27 April 2010 Customer would recommend this property

Liked: Independencia total, entras y sales a la hora que te da la gana sin explicaciones. El ambiente era muy tranquilo. Tiene un pequeño jardin que da mucha vida a la casa. Todo perfecto, salvo las pelusas de debajo de la cama y los baños que no estaban muy limpios, aunque se podían usar sin problemas.

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

18 April 2010 Customer would recommend this property

Liked: We reserved a double room and they put us in a room with 4 bads, everything was ok, but we had to put 2 beds together.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Sylvain Morillon

15 April 2010 Sylvain would recommend this property

Liked: One of the best hostels we've stayed at. It really is more like a hotel, but at hostel price and with a really nice kitchen and sitting area on each floor. The beds and linens were nice, nice clean bathrooms, great kitchens. Be sure to ask for a room off the road if you are bothered by noise, as the noise from the road is really bad. The location is okay, but it is about 5 minutes further than we ever felt like walking at the end of the day! In all we had a good stay here, ended up staying 2 days longer than planned even.

Disliked: Sylvain left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

04 April 2010 Customer would recommend this property

Liked: The location was very nice and it was very easy to find. Do not take a taxi. Ask someone at the train station which direction to go and you will be there in ten minutes. The staff was very helpful and friendly. The rooms were clean and cozy. The kitchen was clean and had everything you needed. There was no curfew and the place was very secure. I would recommend this hostel to anyone who doesn't mind walking at least 10-20 minutes to get to tourist sites.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

31 March 2010 Customer would recommend this property

Liked: Nice staff, calm area, and the bathrooms were excellent.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 80%

tianxing dai

31 March 2010 tianxing would recommend this property

Liked: a little far from the center, but it is a really clean place

Disliked: tianxing left no negative feedback.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

25 March 2010 Customer would recommend this property

Liked: it was very nice, and we got a nice room with a little balcony, tv and heating by our selves for dorm prices. if the hostel was full the kitchen could get crowded, but it was very quiet while we were there. no internet (there is wifi) and no laundry is inconvenient, but neither are far away.

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

23 March 2010 Customer would recommend this property

Liked: it feels like a hotel, everything is very clean and in order,the staff is very helpful.it just so worth with this cheap price, I was stay alone in 4 dom room. I will visit this place again when I back to Florence again.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

23 March 2010 Customer would recommend this property

Liked: nice and clean place .

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Esther Lau

22 March 2010 Esther would recommend this property

Liked: very clean and comfortable. wonderful stay. :)

Disliked: Esther left no negative feedback.

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

21 March 2010 Customer would recommend this property

Liked: cleanliness, location and the room (private) was very good... i think, there is more than a hostel.. it should be evaluated as a hotel...

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 40%
Location - 60% Cleanliness - 80% Value - 80%

Ariel Schapiro

15 March 2010 Ariel would recommend this property

Liked: Very clean, not expensive and very good rooms.There is nobody during nights so if you need anything you have to manage yourself. One night the light went out and it was almost impossible to cook but afterwards the manager gave us a discount because of that, so they understood the problem and tried to compensate. Good people.

Disliked: Ariel left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

19 February 2010 Customer would recommend this property

Liked: es muy comodo

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

16 February 2010 Customer would recommend this property

Liked: The location is about ten minutes to walk from the city centre. We were surprised by how large the rooms were and the free Wifi was very useful.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Mourad Shalaby

15 February 2010 Mourad would recommend this property

Liked: Clean, confortable, great price, good location (close to train station, 10-15 minutes from center ) Great value for money, good facilities. Some noisy guests but that is not the hostel's fault. Very good overall

Disliked: Mourad left no negative feedback.

77.1%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

05 February 2010 Customer would recommend this property

Liked: The room, the tv, the kitchen

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

05 February 2010 Customer would recommend this property

Liked: we stayed there for 3 nights.. the first night was quite a mess.. had about 2-3 balckouts bcoz of the kettle (short circuit my sister said).. but, they fixed it and it was ok after that.. location is quite okay, except the part that we were told it was walking distance, but actually 2 bus stops away from the smn station.. the staff was really helpful..

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 100%

Customer review

31 January 2010 Customer would recommend this property

Liked: The rooms are very nice for the money great view from the 4th floor

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

28 January 2010 Customer would recommend this property

Liked: IT's a hotel, perfect if you need a break from dorms. Highly recommended.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

14 January 2010 Customer would recommend this property

Liked: It was really nice and clean. I felt like I was staying in a hotel with the cost of a really cheap hostel. The location isn´t great, but nothing is more than a 15-20 minute walk, probably even less if you don´t get lost.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

29 December 2009 Customer would recommend this property

Liked: it's even better than the hotel !!it's the best hostel i've ever stayed in, with clean environment and great room,kitchen is well equiped !only.... the reception is not always here~gd place to stay !

Disliked: Customer left no negative feedback.