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Reviews of Ciao Hostel

Hostel | Via Guido Monaco 34, Florence, Tuscany, Italy 50144

87.7% Overall Rating

487 out of 530 customers would recommend this property

Recent review (28/07/2014)

"Very much like a hotel -- this is an extremely upscale hostel with lots of ammenities."

Read all Ciao Hostel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Outside area
  • Television room

What's Included

  • Linen
  • Towel

Important Information

Please note that the latest check-in for Ciao Hostel is at 8 pm.If you are planning to arrive later you should inform the property. If your arrival time after 22:00 will not be possible to make the check-in. Please check this detail before making your reservation. If during the trip there will be a delay of train or plane etc.. you must to inform the reception preferably by phone or via e-mail before hours 22:00.”

Group booking?

Group of 15 or more traveling to Florence?

Contact us directly

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87.7%

Overall Rating

487 out of 530 HostelBookers customers said that they would recommend 'Ciao Hostel'

Atmosphere
83.2%
Location
78.4%
Facilities
88.8%
Cleanliness
90.4%
Staff
88.0%
Value
91.2%
Safety
93.6%
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80.0%
Atmosphere - 40% Staff - 60% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

17 June 2010 Customer would recommend this property

Liked: It looked more like a hotel than a hostel. Even though there were three of us, we were given a four bed room to ourselves.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

15 June 2010 Customer would recommend this property

Liked: there is no breakfast

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

13 June 2010 Customer would recommend this property

Liked: clean and nice

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

DINKO HECEJ

13 June 2010 DINKO would recommend this property

Liked: Very nice pleace, that was hotel before and it shows!Very helpful staff, very clean and secure with three locked doors.Wormly recommend to everyone, even for young couples wanting privacy.

Disliked: DINKO left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

13 June 2010 Customer would recommend this property

Liked: It's very honest and very ncie.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 60% Value - 100%

Customer review

11 June 2010 Customer would recommend this property

Liked: Nice place to stay!

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 60%
Location - 40% Cleanliness - 60% Value - 80%

Customer review

09 June 2010 Customer would recommend this property

Liked: it is cheap and has big rooms.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

07 June 2010 Customer would recommend this property

Liked: i liked to stay there! its a good hostel

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Gregory Dobson

07 June 2010 Gregory would recommend this property

Liked: Heaps of road noise in our roomm. But great place to stay. Do it.

Disliked: Gregory left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Jaroslav Horvath

06 June 2010 Jaroslav would recommend this property

Liked: Clean and well equipped hostel. Very satisfied.

Disliked: Jaroslav left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

30 May 2010 Customer would recommend this property

Liked: This hostel was in a newer building, so while it didn't have as much character and charm as older European buildings, it was VERY clean. There were no issues with bathroom facilities such as plumbing issues, no hot water, etc. The hostel staff was very nice and helpful. They recommended this wonderful trattoria with some of the best food I've had in all of Italy! The hostel is a good place to meet others and the locations is right down the street from Santa Maria Novella. It is not directly in the action or the heart of Florence, but if you don't mind a 10-15 walk, this is the way to go!

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Mateo Monsalve

30 May 2010 Mateo would recommend this property

Liked: Very Clean and comfortable I would definetly recomend this Hostel.

Disliked: Mateo left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

27 May 2010 Customer would recommend this property

Liked: The staff at the front destk (Monica?) was very friendly and helpful. She helped us call different booking companies to find out about tours as well as show us keep sights to visit on the map and how to navigate the area.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ayelen Escalante Diaz

23 May 2010 Ayelen would recommend this property

Liked: everything

Disliked: Ayelen left no negative feedback.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

17 May 2010 Customer would recommend this property

Liked: Clean bedrooms and bathrooms. Multiple bathrooms and a kitchen available on every floor. Service was ok (where to find a local restaurant; points of intrest in Florence; etc.).The location was ok (5-10 minutes walking distance to center of Florence ; 5 minutes walking to train station of Florence).

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

10 May 2010 Customer would recommend this property

Liked: Free wifi and close to the train station.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Mark Doyle

08 May 2010 Mark would recommend this property

Liked: genuine, helpful and friendly staff.

Disliked: Mark left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

05 May 2010 Customer would recommend this property

Liked: It was a very nice hostel, very close to the railway station. The kitchen was fully equipped with everything you need to cook, the rooms and bathrooms were very clean and the staff was very nice and willing to help. There was no internet access

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

03 May 2010 Customer would recommend this property

Liked: brand new facilities, friendly staff, interesting roommates, but noisy in the night T_T

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

03 May 2010 Customer would recommend this property

Liked: Rooms facilities

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

27 April 2010 Customer would recommend this property

Liked: Independencia total, entras y sales a la hora que te da la gana sin explicaciones. El ambiente era muy tranquilo. Tiene un pequeño jardin que da mucha vida a la casa. Todo perfecto, salvo las pelusas de debajo de la cama y los baños que no estaban muy limpios, aunque se podían usar sin problemas.

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

18 April 2010 Customer would recommend this property

Liked: We reserved a double room and they put us in a room with 4 bads, everything was ok, but we had to put 2 beds together.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Sylvain Morillon

15 April 2010 Sylvain would recommend this property

Liked: One of the best hostels we've stayed at. It really is more like a hotel, but at hostel price and with a really nice kitchen and sitting area on each floor. The beds and linens were nice, nice clean bathrooms, great kitchens. Be sure to ask for a room off the road if you are bothered by noise, as the noise from the road is really bad. The location is okay, but it is about 5 minutes further than we ever felt like walking at the end of the day! In all we had a good stay here, ended up staying 2 days longer than planned even.

Disliked: Sylvain left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

04 April 2010 Customer would recommend this property

Liked: The location was very nice and it was very easy to find. Do not take a taxi. Ask someone at the train station which direction to go and you will be there in ten minutes. The staff was very helpful and friendly. The rooms were clean and cozy. The kitchen was clean and had everything you needed. There was no curfew and the place was very secure. I would recommend this hostel to anyone who doesn't mind walking at least 10-20 minutes to get to tourist sites.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

31 March 2010 Customer would recommend this property

Liked: Nice staff, calm area, and the bathrooms were excellent.

Disliked: Customer left no negative feedback.