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Reviews of Hostel Santa Monaca

Hostel | Via Santa Monaca 6, Florence, Tuscany, Italy 50124

82.4% Overall Rating

149 out of 175 customers would recommend this property

Recent review (18/05/2015)

"It's in a really interesting building, I think I converted convent. It's location is wonderful (just have to walk down a street and across the bridge and you're in the center) and staff were friendly enough. Lots of…"

Read all Hostel Santa Monaca reviews

Facilities

  • Credit cards accepted
  • Currency Exchange
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • Washing machines
  • Bicycle hire
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Onsite shop(s)
  • Television room

What's Included

  • Luggage Room
  • Linen
  • Towel

Group booking?

Group of 15 or more traveling to Florence?

Contact us directly

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82.4%

Overall Rating

149 out of 175 HostelBookers customers said that they would recommend 'Hostel Santa Monaca'

Atmosphere
73.6%
Location
90.4%
Facilities
77.6%
Cleanliness
78.4%
Staff
86.4%
Value
82.4%
Safety
88.0%
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97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Rosa Scott

Alone

Sightseeing & culture

22 May 2012 Rosa would recommend this property

Liked: The staff were friendly and helpful, everything was clean, could hire a bike there, also really easy to walk most places too.

Disliked: Rosa left no negative feedback.

37.1%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 40%
Location - 60% Cleanliness - 40% Value - 20%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

22 May 2012

Liked: Only bed available

Disliked: It was awful. Felt like I was in an army base. Dusty beds with lockers that don't actually lock and one bathroom for hundreds of people which for me was located on opposite side of building to my dorm.

88.6%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Laura Beauchamp-Gauvin

Alone

Backpacking / gap year
Sightseeing & culture

19 May 2012 Laura would recommend this property

Liked: Easy to get to by foot from the train station. Close to the center. Enough showers and they are clean. Stayed for 6 nights.

Disliked: Big place with more of a commercial feeling. Lock out from 10 to 14, which is kind of early.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Tamsin Balcanquall

Alone

Backpacking / gap year
Partying / nightlife
Shopping
Sightseeing & culture

15 May 2012 Tamsin would recommend this property

Liked: Its perfectly located in the city so it is easy to get around within minutes to wherever you need to go. The staff were friendly and if you are like me and enjoy going out at night, don't worry too much about the 2am lockout because the staff are always at the desk and if you are polite and quiet usually won't make you stay out all night if you are late. The hostel is HUGE and so there is no shortage of people to talk to which is brilliant particularly if you are travelling alone. My only issue is if you stay in the Badesse all girls dorm you will undoubtedly come across teh obnoxiously loud opera next door which enjoys practicing during prime napping times and the shows go on till late. Other than that it was a great stay in a great city.

Disliked: My only issue is if you stay in the Badesse all girls dorm you will undoubtedly come across teh obnoxiously loud opera next door which enjoys practicing during prime napping times and the shows go on till late. Other than that it was a great stay in a great city.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

13 May 2012 Customer would recommend this property

Liked: Helpfulness of staff

Disliked: Such huge dorm rooms

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sports, adventure or outdoor activities
Work / volunteering

07 May 2012 Customer would recommend this property

Liked: Cheap In the center Clean and spacious Very friendly and helpful staff Luggage storage provided for the day of checkout

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

City break
Family Holiday

29 April 2012 Customer would recommend this property

Liked: Good location and alright services.

Disliked: I don't like having to leave the room at 10am every morning.

37.1%
Atmosphere - 40% Staff - 20% Facilities - 40% Safety - 80%
Location - 20% Cleanliness - 20% Value - 40%

Customer review

Alone

Sightseeing & culture

28 April 2012

Liked: nada.

Disliked: No te dan ni un mapa.

74.3%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

17 April 2012 Customer would recommend this property

Liked: The spaciousness and the proper kitchen.

Disliked: Not enough washrooms close to all the dorms for such a large hostel. I dont really like having to walk up two or sometimes three flights of stairs just to go to the bathroom. Also, the kitchen only had two elements for cooking, neither them worked remarkable well either, which created long lines for dinner making in the evening.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Wun Iong Ang

Alone

Backpacking / gap year
Sightseeing & culture

14 April 2012 Wun Iong would recommend this property

Liked: The staff are very helpful. You will have a locker for yourself in the room and it is really convenient. The location is just 5-10 minutes walk to the city central.

Disliked: I was staying in the 22 beds mixed room one night and it is a poor experience. If you are a light sleeper it is strongly recommended you to choose a room with lesser beds. The high amount of snoring would most likely affect your quality of sleep.

62.9%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 100% Value - 20%

Customer review

Alone

City break

13 April 2012

Liked: The staff are really awesome and helpful.

Disliked: Unless you enjoy 17 year old Polish kids playing trance music on their phones at 4am, don't stay in the 18 bed all female dorm. I pretty much didn't really sleep with all the racket both nights... It's not the hostel's fault; just take my word that it's better to shell out the extra euros for a smaller sized dorm.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

11 April 2012 Customer would recommend this property

Liked: Staff were very friendly... free internet and the cooking facilities were very good though there was a bit of a wait for the two hot plates so eleborate cooking is not a good idea.

Disliked: adjecent rooms are two well connected so the noise is a bit much at times

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

09 April 2012 Customer would recommend this property

Liked: The poperty has a lot of character! It is like a maze of rooms and hallways and was really fun to explore. There were a lot of people staying at the hostel which made for a better time. They had a nice kitchen facility that was easy to use and they also offered bikes to rent at a very reasonable price. The staff was so friendly and helpful! We had a great time!

Disliked: There weren't very many outlets in the room and the internet was hard to get in some parts of the building. The location is a little away from the sites of Florence but this is just a good reason to rent a bike!!

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Yiming Ma

Alone

Relaxation/spa
Sightseeing & culture

07 April 2012 Yiming would recommend this property

Liked: Not far from the city center

Disliked: Yiming left no negative feedback.

57.1%
Atmosphere - 40% Staff - 100% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 60% Value - 20%

Customer review

Alone

Backpacking / gap year

06 April 2012

Liked: The location is the only plus about this place.

Disliked: This place is way too expensive for what they offer. WAY. The dorms are basically hotel rooms that they have shoved 5 beds into. The bathroom is atrocious, the quarters are incredibly cramped, and you have to leave by 10:30 AM. However, the maids were frequently knocking at 10:00 or 10:15 when we definitely didn't even have to be out yet. There's no common room or space to cook or spread out. I couldn't stand the room at all. Luckily Venice is great so I was busy all day anyway. Stay here for the location, don't expect much, and you'll be fine.

82.9%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Laura Hill

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

06 April 2012 Laura would recommend this property

Liked: Large

Disliked: The restrooms were not in the most convenient locations and their common area wasn't very welcoming.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

William Orr

Alone

Sightseeing & culture

06 April 2012 William would recommend this property

Liked: Good kitchen, friendly staff

Disliked: Too many teenage students making a lot of noise at night.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Sierra Kluson

With friends / other travellers

Backpacking / gap year

02 April 2012 Sierra would recommend this property

Liked: Great location! You can walk everywhere. There is a nice express wash laundry place across the street and a supermarket right next door

Disliked: There was no soap in the bathroom to wash hands. There is a curfew at 2 am. The kitchen only had two hot plates if you are planning on cooking

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Jessica Farrugia

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

04 March 2012 Jessica would recommend this property

Liked: Upgraded from a dorm to a 2 person private room. Rooms were nice and warm with plenty of room.

Disliked: Showers were a bit cold

60.0%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 40% Value - 40%

Customer review

With friends / other travellers

Partying / nightlife

03 January 2012

Liked: Nice staff

Disliked: it was quite dirty

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Daniela Lopes

Alone

Backpacking / gap year

28 December 2011 Daniela would recommend this property

Liked: has every facility needed for a good price

Disliked: its very quiet

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

27 November 2011 Customer would recommend this property

Liked: decent, no complaints

Disliked: nothing

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

23 November 2011 Customer would recommend this property

Liked: Clean, friendly hostel. Nice communal dining area--feels a bit like summer camp.

Disliked: Cooking area is small for the number of guests (just two hot plates). Always a line at dinner time...

80.0%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

11 November 2011 Customer would recommend this property

Liked: Location

Disliked: One hot plate

71.4%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year
Romantic getaway
Sightseeing & culture

10 November 2011

Liked: Good location, quite close to the central station. Free wifi, although you had to get a ticket from reception that needed to be 'recharged'. Kitchen was decent sized, although there was only one hot plate to cook food. Fridges had plenty of room.

Disliked: Unfortunately there were bed bugs in my bed. I suffered a pretty bad allergic reaction, and as a result had swelling and rashes all over me. The hostel said it was just mosquitoes (definitely bed bugs) but they still changed my room and also washed my clothes for free (which seems an odd thing to so if t was mosquitoes, but oh well). Also, the lock out from 10-2 was annoying. The staff always came in and kicked you out, even if you were just in the bed and not in the way of them cleaning at all. Also there was one member of the cleaning staff, a man, who was so rude and aggressive it was almost scary. He would come in shouting and muttering in Italian, he was terrible! But ultimately it was an okay stay.