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Reviews of Hostel Santa Monaca

Hostel | Via Santa Monaca 6, Florence, Tuscany, Italy 50124

83.5% Overall Rating

139 out of 164 customers would recommend this property

Recent review (29/08/2014)

Kiriah Shead thinks…

"There were lockers in the rooms, I stayed in the 16bed dorm and had no problems. The common eating area is big, opportunities to meet people though not much atmosphere. It is in a good location, an…"

Read all Hostel Santa Monaca reviews

Facilities

  • Credit cards accepted
  • Currency Exchange
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • Washing machines
  • Bicycle hire
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Onsite shop(s)
  • Television room

What's Included

  • Luggage Room
  • Linen
  • Towel

Group booking?

Group of 15 or more traveling to Florence?

Contact us directly

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83.5%

Overall Rating

139 out of 164 HostelBookers customers said that they would recommend 'Hostel Santa Monaca'

Atmosphere
76.0%
Location
89.6%
Facilities
80.8%
Cleanliness
81.6%
Staff
87.2%
Value
80.8%
Safety
88.8%
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37.1%
Atmosphere - 40% Staff - 20% Facilities - 40% Safety - 80%
Location - 20% Cleanliness - 20% Value - 40%

Customer review

Alone

Sightseeing & culture

28 April 2012

Liked: nada.

Disliked: No te dan ni un mapa.

74.3%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

17 April 2012 Customer would recommend this property

Liked: The spaciousness and the proper kitchen.

Disliked: Not enough washrooms close to all the dorms for such a large hostel. I dont really like having to walk up two or sometimes three flights of stairs just to go to the bathroom. Also, the kitchen only had two elements for cooking, neither them worked remarkable well either, which created long lines for dinner making in the evening.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Wun Iong Ang

Alone

Backpacking / gap year
Sightseeing & culture

14 April 2012 Wun Iong would recommend this property

Liked: The staff are very helpful. You will have a locker for yourself in the room and it is really convenient. The location is just 5-10 minutes walk to the city central.

Disliked: I was staying in the 22 beds mixed room one night and it is a poor experience. If you are a light sleeper it is strongly recommended you to choose a room with lesser beds. The high amount of snoring would most likely affect your quality of sleep.

62.9%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 100% Value - 20%

Customer review

Alone

City break

13 April 2012

Liked: The staff are really awesome and helpful.

Disliked: Unless you enjoy 17 year old Polish kids playing trance music on their phones at 4am, don't stay in the 18 bed all female dorm. I pretty much didn't really sleep with all the racket both nights... It's not the hostel's fault; just take my word that it's better to shell out the extra euros for a smaller sized dorm.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

11 April 2012 Customer would recommend this property

Liked: Staff were very friendly... free internet and the cooking facilities were very good though there was a bit of a wait for the two hot plates so eleborate cooking is not a good idea.

Disliked: adjecent rooms are two well connected so the noise is a bit much at times

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

09 April 2012 Customer would recommend this property

Liked: The poperty has a lot of character! It is like a maze of rooms and hallways and was really fun to explore. There were a lot of people staying at the hostel which made for a better time. They had a nice kitchen facility that was easy to use and they also offered bikes to rent at a very reasonable price. The staff was so friendly and helpful! We had a great time!

Disliked: There weren't very many outlets in the room and the internet was hard to get in some parts of the building. The location is a little away from the sites of Florence but this is just a good reason to rent a bike!!

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Yiming Ma

Alone

Relaxation/spa
Sightseeing & culture

07 April 2012 Yiming would recommend this property

Liked: Not far from the city center

Disliked: Yiming left no negative feedback.

57.1%
Atmosphere - 40% Staff - 100% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 60% Value - 20%

Customer review

Alone

Backpacking / gap year

06 April 2012

Liked: The location is the only plus about this place.

Disliked: This place is way too expensive for what they offer. WAY. The dorms are basically hotel rooms that they have shoved 5 beds into. The bathroom is atrocious, the quarters are incredibly cramped, and you have to leave by 10:30 AM. However, the maids were frequently knocking at 10:00 or 10:15 when we definitely didn't even have to be out yet. There's no common room or space to cook or spread out. I couldn't stand the room at all. Luckily Venice is great so I was busy all day anyway. Stay here for the location, don't expect much, and you'll be fine.

82.9%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Laura Hill

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

06 April 2012 Laura would recommend this property

Liked: Large

Disliked: The restrooms were not in the most convenient locations and their common area wasn't very welcoming.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

William Orr

Alone

Sightseeing & culture

06 April 2012 William would recommend this property

Liked: Good kitchen, friendly staff

Disliked: Too many teenage students making a lot of noise at night.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Sierra Kluson

With friends / other travellers

Backpacking / gap year

02 April 2012 Sierra would recommend this property

Liked: Great location! You can walk everywhere. There is a nice express wash laundry place across the street and a supermarket right next door

Disliked: There was no soap in the bathroom to wash hands. There is a curfew at 2 am. The kitchen only had two hot plates if you are planning on cooking

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Jessica Farrugia

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

04 March 2012 Jessica would recommend this property

Liked: Upgraded from a dorm to a 2 person private room. Rooms were nice and warm with plenty of room.

Disliked: Showers were a bit cold

60.0%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 40% Value - 40%

Customer review

With friends / other travellers

Partying / nightlife

03 January 2012

Liked: Nice staff

Disliked: it was quite dirty

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Daniela Lopes

Alone

Backpacking / gap year

28 December 2011 Daniela would recommend this property

Liked: has every facility needed for a good price

Disliked: its very quiet

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

27 November 2011 Customer would recommend this property

Liked: decent, no complaints

Disliked: nothing

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

23 November 2011 Customer would recommend this property

Liked: Clean, friendly hostel. Nice communal dining area--feels a bit like summer camp.

Disliked: Cooking area is small for the number of guests (just two hot plates). Always a line at dinner time...

80.0%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

11 November 2011 Customer would recommend this property

Liked: Location

Disliked: One hot plate

71.4%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year
Romantic getaway
Sightseeing & culture

10 November 2011

Liked: Good location, quite close to the central station. Free wifi, although you had to get a ticket from reception that needed to be 'recharged'. Kitchen was decent sized, although there was only one hot plate to cook food. Fridges had plenty of room.

Disliked: Unfortunately there were bed bugs in my bed. I suffered a pretty bad allergic reaction, and as a result had swelling and rashes all over me. The hostel said it was just mosquitoes (definitely bed bugs) but they still changed my room and also washed my clothes for free (which seems an odd thing to so if t was mosquitoes, but oh well). Also, the lock out from 10-2 was annoying. The staff always came in and kicked you out, even if you were just in the bed and not in the way of them cleaning at all. Also there was one member of the cleaning staff, a man, who was so rude and aggressive it was almost scary. He would come in shouting and muttering in Italian, he was terrible! But ultimately it was an okay stay.

54.3%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 20% Value - 60%

Customer review

Alone

Backpacking / gap year

02 November 2011 Customer would recommend this property

Liked: Very cheap and friendly staff

Disliked: Not clean and messy kitchen

80.0%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 60% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

26 October 2011 Customer would recommend this property

Liked: Good location, within walking distance to all the big sites. Staff were helpful.

Disliked: Curfew! And the room lock out between 10 and 2.

57.1%
Atmosphere - 40% Staff - 20% Facilities - 40% Safety - 100%
Location - 80% Cleanliness - 20% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

05 October 2011

Liked: S

Disliked: E

80.0%
Atmosphere - 40% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Michelle Hampson

Alone

Backpacking / gap year
Sightseeing & culture

24 September 2011 Michelle would recommend this property

Liked: The staff were very nice and helpful. It was also within walking distance of everything in the heart of downtown.

Disliked: The toilets are limited and on the other side of the building. I literally had to walk across the building and up two flights of stairs to get to the toilet. Im easy going but this may be problematic for other people. And there was never any toilet paper over the course of my two nights there.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Dickson Wong

With friends / other travellers

Sightseeing & culture

17 September 2011 Dickson would recommend this property

Liked: conveniently located. for males, good number of showers and toilets. unfortunately, no hangers. hence be creative. (for females, unfortunately, not enough showers and toilets). otherwise great stay.

Disliked: nothing, u pay what u get. more rooms = cheaper = noisier

68.6%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 20% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

01 September 2011 Customer would recommend this property

Liked: Great size common area and bag store with good size kitchen. Helpful front desk staff, close to town centre and supermarkets! Good sized bathrooms and lots of showers and toilets. Good lockers.

Disliked: They lock the hostel dorm room for around four hours to "clean the rooms" the room itself was fine, however under my bed was full of dust, rubbish and hair, im not a fussy bloke and had i been able to access my room in the day i wouldnt be saying this. Four hours for cleaning, but cleaning what?! Hot room with one fan.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Sightseeing & culture

18 August 2011 Customer would recommend this property

Liked: Bicycle hire.

Disliked: Really hot rooms in summer