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Reviews of Hostel Santa Monaca

Hostel | Via Santa Monaca 6, Florence, Tuscany, Italy 50124

83.5% Overall Rating

139 out of 164 customers would recommend this property

Recent review (29/08/2014)

Kiriah Shead thinks…

"There were lockers in the rooms, I stayed in the 16bed dorm and had no problems. The common eating area is big, opportunities to meet people though not much atmosphere. It is in a good location, an…"

Read all Hostel Santa Monaca reviews

Facilities

  • Credit cards accepted
  • Currency Exchange
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • Washing machines
  • Bicycle hire
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Onsite shop(s)
  • Television room

What's Included

  • Luggage Room
  • Linen
  • Towel

Group booking?

Group of 15 or more traveling to Florence?

Contact us directly

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83.5%

Overall Rating

139 out of 164 HostelBookers customers said that they would recommend 'Hostel Santa Monaca'

Atmosphere
76.0%
Location
89.6%
Facilities
80.8%
Cleanliness
81.6%
Staff
87.2%
Value
80.8%
Safety
88.8%
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91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture

02 April 2013 Customer would recommend this property

Liked: Friendliness of staff. Good location, right off the bridge and within walking distance to all the main tourist sites. Includes a luggage room and guest kitchen.

Disliked: The bathroom was dorm-style and consisted of six showers for the whole hostel. It wasn't too bad waiting for a shower, if you showered at the right time and avoided peak hours. There was only one outlet in a dorm for 22 people, which was inconvenient. Wi-Fi is pretty slow and spotty.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

05 January 2013 Customer would recommend this property

Liked: nice staaf, cleanliness, big eating room, good atmosphere... we liked this place

Disliked: the kitchen was not very equipied there was no living room

54.3%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 20% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

07 November 2012

Liked: cheap

Disliked: location bad

57.1%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 40% Value - 60%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

17 October 2012 Customer would recommend this property

Liked: The kitchen was nice and the building itself was interesting because it was a former monastery. Not too far from the major sights, but in a quiet area. The front staff guy at night was very helpful and recommended a good and cheap pizzeria nearby.

Disliked: Not much community life - it was pretty hard meeting people. At 8pm all the lights go out and then come back on at a very low level as "night lights." They were so low that I couldn't read a map in my room unless I was standing directly under the light - and even then it was hard. Found a weird bug crawling around in my sheets when I was checking out. So many stairs! Wasn't really a problem for me, but was for a few other people when the halls were incredibly narrow as well.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

12 October 2012 Customer would recommend this property

Liked: Very clean, good location.

Disliked: Lockers in our room didn't work although the staff did offer to store valuable for us. The kitchen only has two portable burners and one was not working while we were there so there was often a queue to use them.

74.3%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Stefanie Prossinger

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

27 September 2012 Stefanie would recommend this property

Liked: Good location, nice building, lacking a bit of character but overall not a bad value for money. The place they recommend for dinner (tiny restaurant near the hostel where you have to obtain a membership card first) is awesome!

Disliked: Lock out during the day and closure during the night :-(

82.9%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

01 September 2012 Customer would recommend this property

Liked: Free Internet.

Disliked: There were only two cooking rings in the kitchen, so if it was busy there was a bit of a wait to get a turn. Although the reception closed at night inconsiderate backpackers were allowed to stay up in the communal area without curfew. This unfortunately led to alot of noise outside dorm rooms until late and then them stumbling into the dorm at 2.30am, without consideration for those trying to sleep. I know this has more to do with individuals selfish behaviour, but I would have liked staff to have been more proactive in dealing with late night noise.

82.9%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

30 August 2012 Customer would recommend this property

Liked: The staff were very helpful, the maps they supply are great and they recommend great restaurants. The rooms are pretty secure with good sized lockers. Rooms, bathrooms and sheets are nice and clean.

Disliked: No air con in the rooms made it very hot at night but there were fans that were on most of the time.

68.6%
Atmosphere - 40% Staff - 80% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

11 August 2012

Liked: you felt like your stuff was safe

Disliked: in the end of june it was way way too hot for sleeping - one fan in a room that felt about 30 degrees all night with a dozen people in it. not much atmosphere, didnt find it a great place to go to as a solo traveller

68.6%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Jamie Birmingham

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

09 August 2012 Jamie would recommend this property

Liked: Good location, easy to walk to the main sights of Florence. Staff were always happy to help with any issues and was good value for Italy in peak-season. Seemed fairly clean.

Disliked: Dorm was crammed with beds which made it very hot. Only one(?) plug socket in a dorm of 22 people.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Erin Reynolds

Alone

Backpacking / gap year
Shopping
Sightseeing & culture

07 August 2012 Erin would recommend this property

Liked: good hostel, felt safe, friendly hostelmates.

Disliked: being on top bunk and room door was hard to open/unlock.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Brooke Chudleigh

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

30 July 2012 Brooke would recommend this property

Liked: It had a large kitchen and eating area so it was good to meet people. The location was great and easy to find. The gelato place two streets back on the bridge is amazing. The staff were friednly and very easy to communicate withwhich made it an enjoyable stay.

Disliked: It isn't as personal because it is a massive hostel with no aircon but that is a minor minor issue

48.6%
Atmosphere - 20% Staff - 100% Facilities - 20% Safety - 60%
Location - 60% Cleanliness - 60% Value - 20%

raquel santos

Alone

City break

24 July 2012

Liked: staff

Disliked: yes it's true that the staff is polite and helpful. but what is the point of having a great staff if you can't sleep at night? i stayed in the 16-bed female dorm. be aware, in the summer time you will not be able to sleep. the window is locked, i believe due to outside noise. the 2 ceiling fans are not nearly enough for a 16 bed room. not only they are not enough but they were barely working. i swear it's really bad. i tried everything, even dumping my bedsheets in cold water and still could not sleep. even if it was free, i would not spend another night there. what's the point in paying 18 euros and not being able to sleep? the point of hostel is that you can get a good night of sleep.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Anna Quinn

With friends / other travellers

Backpacking / gap year
City break
Shopping
Sightseeing & culture

17 July 2012 Anna would recommend this property

Liked: I loved it's location across the river and away from the main part of Florence. It was close to a couple of great vintage stores and a great cafe.

Disliked: There was no air conditioning in the 12 bed dorm. Perhaps the owners might consider something sort of air conditioning for next summer?

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 100% Value - 80%

Guillermina Bianco

Alone

Sightseeing & culture

02 July 2012 Guillermina would recommend this property

Liked: Bien organizada para la cantidad de lugares que tienen.

Disliked: Problemas con internet y pocas maquinas disponibles.

62.9%
Atmosphere - 40% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 40% Value - 60%

TZU-CHIEH HSU

With friends / other travellers

Relaxation/spa

27 June 2012

Liked: good tv lounge for euro cup big fridge free computer with free internet

Disliked: the cleaness in the room no air-conditioned the hot water has limited hour

74.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

11 June 2012 Customer would recommend this property

Liked: The staff was wonderful

Disliked: The rooms are locked from 10-2 for cleaning. Also, in the dorm rooms there are bunks. They could be much sturdier, you'll feel any time the other person on the bunk even moves an arm.

62.9%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Pablo Emiliano Sanchez

With friends / other travellers

Backpacking / gap year

09 June 2012 Pablo Emiliano would recommend this property

Liked: si

Disliked: Pablo Emiliano left no negative feedback.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Rosa Scott

Alone

Sightseeing & culture

22 May 2012 Rosa would recommend this property

Liked: The staff were friendly and helpful, everything was clean, could hire a bike there, also really easy to walk most places too.

Disliked: Rosa left no negative feedback.

37.1%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 40%
Location - 60% Cleanliness - 40% Value - 20%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

22 May 2012

Liked: Only bed available

Disliked: It was awful. Felt like I was in an army base. Dusty beds with lockers that don't actually lock and one bathroom for hundreds of people which for me was located on opposite side of building to my dorm.

88.6%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Laura Beauchamp-Gauvin

Alone

Backpacking / gap year
Sightseeing & culture

19 May 2012 Laura would recommend this property

Liked: Easy to get to by foot from the train station. Close to the center. Enough showers and they are clean. Stayed for 6 nights.

Disliked: Big place with more of a commercial feeling. Lock out from 10 to 14, which is kind of early.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Tamsin Balcanquall

Alone

Backpacking / gap year
Partying / nightlife
Shopping
Sightseeing & culture

15 May 2012 Tamsin would recommend this property

Liked: Its perfectly located in the city so it is easy to get around within minutes to wherever you need to go. The staff were friendly and if you are like me and enjoy going out at night, don't worry too much about the 2am lockout because the staff are always at the desk and if you are polite and quiet usually won't make you stay out all night if you are late. The hostel is HUGE and so there is no shortage of people to talk to which is brilliant particularly if you are travelling alone. My only issue is if you stay in the Badesse all girls dorm you will undoubtedly come across teh obnoxiously loud opera next door which enjoys practicing during prime napping times and the shows go on till late. Other than that it was a great stay in a great city.

Disliked: My only issue is if you stay in the Badesse all girls dorm you will undoubtedly come across teh obnoxiously loud opera next door which enjoys practicing during prime napping times and the shows go on till late. Other than that it was a great stay in a great city.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

13 May 2012 Customer would recommend this property

Liked: Helpfulness of staff

Disliked: Such huge dorm rooms

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sports, adventure or outdoor activities
Work / volunteering

07 May 2012 Customer would recommend this property

Liked: Cheap In the center Clean and spacious Very friendly and helpful staff Luggage storage provided for the day of checkout

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

City break
Family Holiday

29 April 2012 Customer would recommend this property

Liked: Good location and alright services.

Disliked: I don't like having to leave the room at 10am every morning.