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Reviews of New Ostel

Hostel | Via Peri 3, Florence, Tuscany, Italy 50100

69.8% Overall Rating

109 out of 137 customers would recommend this property

Recent review (28/07/2014)

"The beds were clean and the atmosphere was friendly. Nothing spectacular, but I felt safe and clean."

Read all New Ostel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Car Parking
  • No curfew
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Bicycle hire
  • Laundry service
  • Wake-up calls
  • BBQ area
  • Café
  • Common area / room
  • Internet access in public areas
  • Outside area
  • Television room

Purchasable Extras

  • Airport Pickup USD 67.17
  • Luggage Room USD 3.36
  • Towel USD 2.69

What's Included

  • Linen

Important Information

Check-in Check-out Check in: from 08:00 a.m. to 09:00 p.m. Check out: within 12 p.m.

Group booking?

Group of 15 or more traveling to Florence?

Contact us directly

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69.8%

Overall Rating

109 out of 137 HostelBookers customers said that they would recommend 'New Ostel'

Atmosphere
70.4%
Location
80.0%
Facilities
61.6%
Cleanliness
68.8%
Staff
62.4%
Value
69.6%
Safety
76.0%
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74.3%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

Alone

Sightseeing & culture
Visiting friends or family

28 July 2014 Customer would recommend this property

Liked: The beds were clean and the atmosphere was friendly. Nothing spectacular, but I felt safe and clean.

Disliked: The bathrooms were sub-par, you had to pay for towels, and the staff wasn't very social.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

27 July 2014 Customer would recommend this property

Liked: It had a very cool atmosphere

Disliked: Cleaneness

65.7%
Atmosphere - 80% Staff - 20% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year

16 July 2014 Customer would recommend this property

Liked: It's a very social environment until 11.30pm

Disliked: All but one of the staff members were unhelpful or rude.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Roman Malyarenko

Alone

Backpacking / gap year

15 July 2014 Roman would recommend this property

Liked: Location is near the station, friendly staff, clean facilities, new facilities, quiet rooms, great wifi, secure, comfortable bed, has a fan for cooling the room, free maps.

Disliked: There are separate buildings and only one kitchen in main building. Thr kitchen has a small fridge, microwave and some plates and glasses, it doesn't have a stove.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Frances Cox-Wright

Alone

Backpacking / gap year

08 July 2014 Frances would recommend this property

Liked: Nice clean hostel that is really easy to find. On the edge of the city but you can still reach everything in the city easily on foot. Good value.

Disliked: Sometimes the WIFI is somewhat erratic but pretty good mostly.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

05 July 2014 Customer would recommend this property

Liked: Cleanliness and location

Disliked: Bed wasn't very comfy to sleep on

48.6%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 60%
Location - 40% Cleanliness - 60% Value - 40%

Hiromu Hattori

Alone

City break

09 June 2014

Liked: close to the train station

Disliked: the hotel located opposite direction of the city center. the staff did not calculate the fare correctly. I do not care any more because they got more 50 cent than needed. But if you want to evade such situation, be careful when you pay money)

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Amanda Taylor

Alone

Sightseeing & culture

02 June 2014 Amanda would recommend this property

Liked: Clean rooms and bigger than normal bathroom.

Disliked: Amanda left no negative feedback.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

CHENG CHEN

As a family with children

Backpacking / gap year

30 May 2014 CHENG would recommend this property

Liked: Ok

Disliked: CHENG left no negative feedback.

51.4%
Atmosphere - 60% Staff - 20% Facilities - 40% Safety - 80%
Location - 60% Cleanliness - 60% Value - 40%

Customer review

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture

29 May 2014

Liked: terrace is nice

Disliked: no kitchen, staff very unfriendly, strange atmosphere, location is ok but not the best

62.9%
Atmosphere - 60% Staff - 40% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 100% Value - 60%

Felipe Molleda

Alone

Backpacking / gap year

22 May 2014

Liked: The bed was very comfortable your own plug and night light for reading.

Disliked: My room was in another building, with cold water shower. And the two guys from the staff weren't very friendly, the girl was more nice in the check-in.

54.3%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 40% Value - 20%

Carmen erazo

With friends / other travellers

Backpacking / gap year

20 May 2014

Liked: Location

Disliked: Too much noisy, not clean, very small

40.0%
Atmosphere - 60% Staff - 20% Facilities - 40% Safety - 40%
Location - 60% Cleanliness - 20% Value - 40%

Customer review

With friends / other travellers

Backpacking / gap year

18 May 2014 Customer would recommend this property

Liked: The beds were extremely comfortable!

Disliked: All night long you can hear the city traffic, the bathroom was really dirtu and didn't even has a proper flush button for the toilet or a toilet roll dispenser. The staff were rude and sardonic, and there us barelyany rrestaurants or anything nearby.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

joseph Anderson

Alone

Backpacking / gap year

17 May 2014 joseph would recommend this property

Liked: I was attracted to this hostel simply because I was on a budget. They provide linen. I booked a 4 bed mixed. Turned out 5 were booked there but there was a fifth bed so I just took that. Microwave downstairs, which makes it easy if you want to buy your own food etc. Lockers are available. Also the staff will hold your passport for you if you want. Place is close for the train station which in my case was good. Venice is tiny so it didn't bother me to walk all around, what I mean is the location could be more central etc. But doesn't really matter in terms of the size of the city. No breakfast. And have to buy your own towel to use for the stay. Could be a little cheaper or include towel. Don't forget to take into account Italy tax.

Disliked: Have to pay for towel and city tax (is normal for Italy though)

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

ASMA ABDUL MUHAIMIN

Alone

Backpacking / gap year

15 May 2014 ASMA would recommend this property

Liked: It was near to the main train station.

Disliked: Staff were somewhat temperamental. There were times they were super friendly, and times when they obviously wanted you out of their face.

62.9%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

Alone

Backpacking / gap year

13 May 2014 Customer would recommend this property

Liked: Good wifi. Comfortable bed.

Disliked: Traffic noise

54.3%
Atmosphere - 60% Staff - 20% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 40%

Claudia Ortiz tavarez

Alone

Backpacking / gap year

11 May 2014 Claudia would recommend this property

Liked: The only good thing is that is well located and if you are lucky enough, you will meet other travelers as kind as you

Disliked: The staff is the worst thing in the place, they are rude, they should look for a job they love...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Family Holiday

11 May 2014 Customer would recommend this property

Liked: Staff friendly, internet great. Clean hot showers, comfortable bed

Disliked: Hard pillows but great hostel

45.7%
Atmosphere - 40% Staff - 20% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 20% Value - 80%

Alan Meadowcroft

Alone

Sightseeing & culture

08 May 2014

Liked: Close to train station although bit more than 200m walk. Good wifi

Disliked: Had a room with one of the staff in and either him or his clothes smelt very bad. After 1st night he moved out & room smelled much better. Only 1 shower on floor for 4 rooms.

45.7%
Atmosphere - 60% Staff - 20% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 40% Value - 20%

john Cunningham

Alone

Backpacking / gap year

06 May 2014

Liked: Stayed in 4 bed dorm. Bed are really comfy, single beds too, no bunk beds. Really close to the train statiin

Disliked: Receptionist clearly doesn't wanna work there, very miserable. Toilets are cleaned once a day, so by the evening They're pretty rank. They give you a key to lock the bathroom door too, bit only works in one of 3. If there's toilet paper available, lucky you. For €24 its not worth it. This place is worth way less, they playing on the location.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

27 April 2014 Customer would recommend this property

Liked: i loved everything! the staff, the location, the facilities...the staff were super nice which made me feel like home :) definitely recommend this hostel!

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year

15 April 2014 Customer would recommend this property

Liked: terrace

Disliked: .

82.9%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

Alone

City break

10 April 2014 Customer would recommend this property

Liked: Friendly staff, facility is undergoing renovation and is quite nice if a bit spread out and scattered around the immediate area.

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 60% Staff - 40% Facilities - 40% Safety - 100%
Location - 80% Cleanliness - 80% Value - 40%

Paula Pacheco

Alone

Sightseeing & culture

08 April 2014

Liked: Big dorm.

Disliked: very small shower, water gets cold one of a sudden, no wifi in rooms, no kitchen, some staff are friendly, others make you feel your botherring them, rooms are in a different building from reception. Not a good place for socializing.

80.0%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Felicity Newman

With my spouse / partner

City break
Romantic getaway

06 April 2014 Felicity would recommend this property

Liked: Good on a budget, secure lockers, clean and good location

Disliked: Slight smell outside in the entrance but everything else was good