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Reviews of New Ostel

Hostel | Via Peri 3, Florence, Tuscany, Italy 50100

82.7% Overall Rating

89 out of 110 customers would recommend this property

Recent review (10/04/2014)

"Friendly staff, facility is undergoing renovation and is quite nice if a bit spread out and scattered around the immediate area."

Read all New Ostel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Car Parking
  • No curfew
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Bicycle hire
  • Laundry service
  • Wake-up calls
  • BBQ area
  • Café
  • Common area / room
  • Internet access in public areas
  • Outside area
  • Television room

Purchasable Extras

  • Airport Pickup USD 69.00
  • Luggage Room USD 3.45
  • Towel USD 2.76

What's Included

  • Linen

Important Information

Check-in Check-out Check in: from 08:00 a.m. to 09:00 p.m. Check out: within 12 p.m.

Group booking?

Group of 15 or more traveling to Florence?

Contact us directly

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82.7%

Overall Rating

89 out of 110 HostelBookers customers said that they would recommend 'New Ostel'

Atmosphere
84.8%
Location
85.6%
Facilities
70.4%
Cleanliness
80.8%
Staff
88.0%
Value
84.0%
Safety
85.6%
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85.7%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year

15 April 2014 Customer would recommend this property

Liked: terrace

Disliked: .

82.9%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

Alone

City break

10 April 2014 Customer would recommend this property

Liked: Friendly staff, facility is undergoing renovation and is quite nice if a bit spread out and scattered around the immediate area.

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 60% Staff - 40% Facilities - 40% Safety - 100%
Location - 80% Cleanliness - 80% Value - 40%

Paula Pacheco

Alone

Sightseeing & culture

08 April 2014

Liked: Big dorm.

Disliked: very small shower, water gets cold one of a sudden, no wifi in rooms, no kitchen, some staff are friendly, others make you feel your botherring them, rooms are in a different building from reception. Not a good place for socializing.

80.0%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Felicity Newman

With my spouse / partner

City break
Romantic getaway

06 April 2014 Felicity would recommend this property

Liked: Good on a budget, secure lockers, clean and good location

Disliked: Slight smell outside in the entrance but everything else was good

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

City break
Events / festivals

30 March 2014 Customer would recommend this property

Liked: Nice outside area and terrace. Rooms were spacious

Disliked: 2,50€ for luggage deposit is really over the top!

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

30 March 2014 Customer would recommend this property

Liked: Everything

Disliked: Nothing

82.9%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Sightseeing & culture

10 March 2014 Customer would recommend this property

Liked: Completely new room, really nice bed and friendly staff!

Disliked: Only hot water for one person in a 4 people room! A bit noisy, but what you can expect from being right next to the train station!

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

08 March 2014 Customer would recommend this property

Liked: Big rooms. Near city centre by walking.

Disliked: Room was very freezing.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Chloe Thorp

With friends / other travellers

Backpacking / gap year

25 February 2014 Chloe would recommend this property

Liked: Very spacious, friendly atmosphere and great bathroom facilities

Disliked: Nothing really

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Azadeh Sobout

Alone

Sightseeing & culture

19 February 2014 Azadeh would recommend this property

Liked: Helpfulness of the staff and cleanliness

Disliked: Nothing

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

13 February 2014 Customer would recommend this property

Liked: near train station

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 80% Value - 100%

Ankita Karn

With friends / other travellers

Backpacking / gap year

30 January 2014 Ankita would recommend this property

Liked: It was located brilliantly. Price was worth it

Disliked: Good if just used from a bed point of view. But if you want a socialising hostel, not the best option

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Dominick Josso-Martin

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

20 December 2013 Dominick would recommend this property

Liked: Overall a great hostel for the cost, the location is walking distance from the center (although it is a fifteen or so minute walk), and the staff is very friendly. The room was very spacious. Perfect for students who don't mind walking.

Disliked: It might have been just our room, but it was very cold and no way to turn up the heat. In retrospect, we probably should have asked a staff member about it...

88.6%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Kelly cubillos

Alone

Family Holiday
Visiting friends or family
Work / volunteering

19 December 2013 Kelly would recommend this property

Liked: Clean room, friendly people.

Disliked: there wasn`t hot water and a lot of water on the floor of the bathroom. You have to pay 2.50 euros for saving your things after the check out if you arrive after 2:30 p.m to the hostel.

71.4%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

Alone

Backpacking / gap year

02 December 2013 Customer would recommend this property

Liked: Friendly staff

Disliked: Very cold and tiny shower

51.4%
Atmosphere - 20% Staff - 100% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 20% Value - 40%

Jesse Mahoney

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

28 November 2013

Liked: Close to the train station. Friendly staff.

Disliked: The showers are too small and the water pressure is bad, it was filthy too Sheets weren't great. Door locks need replacing, impossible.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Relaxation/spa
Work / volunteering

14 November 2013 Customer would recommend this property

Liked: near station and up town

Disliked: a very good bargain

51.4%
Atmosphere - 60% Staff - 20% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 60% Value - 40%

Customer review

Alone

Sightseeing & culture

28 October 2013

Liked: I liked that it was only 15 minutes walk from the Duomo.

Disliked: The owners are helpful, but there isa young man you begrudgingly aswers your questions and won't help with problems. For example, the shower in my room had flooded the bathroom because of the rubber fixtures that prevent water from escaping were gone, so the employee threw down a few pieces of toilet paper and called it good. He didn't get a mop, he didn't make arrangements for anything to be fixed. Bad service.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Sherif Morsy

Alone

Backpacking / gap year

20 October 2013 Sherif would recommend this property

Liked: The place and location are good, the staff is very kind and smiley, rooms are standard, clean.

Disliked: Nothing , it ws great :)

80.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

City break
Sightseeing & culture

06 August 2013 Customer would recommend this property

Liked: Very nice location.nice prices

Disliked: To loud place because of traffic outside of the place

74.3%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

21 July 2013 Customer would recommend this property

Liked: The hostel was close to the train station. They allowed an early check in. As the room was not yet available, I could store my luggage.

Disliked: No lights and plug sockets at the beds. Squeaking bunk beds. No internet connection in rooms only in public area. Bathroom could have been cleaner (no soap provided)

54.3%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 40% Cleanliness - 40% Value - 60%

JOSE AREVALO

Alone

Backpacking / gap year

09 June 2013 JOSE would recommend this property

Liked: Tenía una buena terraza y una buena sala de estar interior, con tv y suficientes enchufes.

Disliked: El baño que me asignaron era un asco, no tenía ventana y el extractor estaba malo. Asi que habia un olor a humedad permanente y el piso siempre estaba con barro. las camas no eran un poco chicas y las sabanas estaban tan viejas que bo se podía distinguir que tan limpias estaban. El computador era solo para el staff y la cocina no tenía cocina a gas o eléctrica, solo microonda.

77.1%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

31 May 2013 Customer would recommend this property

Liked: Really friendly staff Great location , central and close to station Nice to have a small number of people in room

Disliked: The shower head wasn't stable ,and it often flooded the bathroom floor

68.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

09 May 2013 Customer would recommend this property

Liked: Staff were pleasant. Near enough to Santa Maria Novella train station.

Disliked: We were shown into our twin room, only to find that one of the beds had not been made and there was luggage in it. Got switched to a double room for the night (plus we were allowed to use the twin room as well), so I suppose things worked out in the end. The place is a little dusty, cleanliness could be better. Rooms can be slightly noisy as the place is near a main road.

62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

02 May 2013

Liked: The bacolny is nice.

Disliked: The room smelled so bad.