Reviews of Citadel Hostel

Jerusalem Old city Jaffa gate, 20 st Marks road, p.o.box 51602, Jerusalem, Israel .

Customer Reviews & Ratings

78.6%

239 out of 281 HostelBookers customers said that they would recommend 'Citadel Hostel'

Atmosphere
80.0%
Location
98.4%
Facilities
70.4%
Fun
81.6%
Staff
75.2%
Cleanliness
70.4%
Safety
76.8%
Value
76.0%

Customer Reviews: What did customers think about Citadel Hostel?

What was the best part of your stay?
Date Citadel Hostel Customer Reviews Overall Rating
09 November 2009
Customer review

There was nothing that I liked or would recommend about this hostel. I cannot advise strongly enough against this hostel.

30%
09 November 2009
Customer review

Very good location, very friendly and helpful staff, quiet. We, me and may family, extended our stay so we spent five nights at the Citadel Hostel. I slept on the roof before the rain started. Then private room and old style. Clean showers and toilets. Kitchen OK but sometimes crowded. I recommend you to stay at Citadel Hostel!

92%
07 November 2009
SERVANDO JESUS ESTRADE VILLANUEVA

Very good situated and very good ambient

77%
02 November 2009
Customer review

We stayed 2 nights on the roof top terrace. First night was OK. However, when we came to the hostel on the second night we didn't have a place on the roof anymore and the young guy at the reception suggested that we could sleep under the stairs (no, thanks!). He also wanted to charge each of us 5 NIS for a pillow (whereas the night before it was included!). It was a very stressful night (as it started to rain a few times) and the young receptionist really couldn't be bothered to help us. My advice to people who stay more than 1 night- put something on your mattress- your backpack or some clothes in order to make sure no one takes your place!

75%
01 November 2009
Anna Johansson

GOOD!

95%
01 November 2009
florian brueckner

everythink

100%
27 October 2009
Customer review

I was switched to a female dorm but I was not asked - I was told it was best for me. I don't recomment this place to my friends but it is up to you. I know that the hostel contacted hostelbookers to update the website after my visit.

47%
22 October 2009
Jonatas Silva

My second time there, will go back for a third!

95%
20 October 2009
Customer review

It is beautiful located in the old town.

85%
17 October 2009
Customer review

funky, could use more bathrooms but what a cool building, great views from the roof, good place to hang out, i reserved two days and stayed a week

100%
12 October 2009
Katrina Broadbent

nice decorating and helpful friendly staff and good beds

92%
09 October 2009
Customer review

really friendly staff, great rooftop view and if it's not raining, a nice spot to sleep on the roof, too. it's right in the center of the old city... I really recommend it, you will meet lots of different people there - not just the regular lonely planet crowd but also people with completely different stories.

87%
21 September 2009
Customer review

Best hostel! Fantastic atmosphere, great view!

97%
05 September 2009
Erich Groesswang

a little bit to "crowded" otherwise everything was fine

87%
30 August 2009
Vyacheslav Mikhalevich

management is completely incompetent/stupid. manager stated we didnt pay him the morning AFTER our first night's stay (we paid BEFORE entering our room just like in any hostel/hotel). overall in a good location with a great view of the old city from the roof. overall not a bad place... be very careful about payments MAKE SURE YOU GET RECEIPTS!!!

75%
27 August 2009
Customer review

its really great to sleep at the roof

72%
21 August 2009
Jillian Snell

Fantastic architecture, friendly staff, very good value for money and excellently situated right in the middle of everything in the Old City. I would definitely stay here again.

97%
18 August 2009
Edgars Stanga

the roof view is spectacular. the rooms can feel a slaightly claustrophobic, though as some look like a vine cellar with grotesque ceiling and no windows.

72%
16 August 2009
Customer review

Is a great location, right in the middle of everything u need to see. The staff are not great helping you out for directions and stuff like this, the hostel is clean but I got really badly bitten by what I want to believe were mosquitos although I never saw or hear them. The atmosphere is good, is not a party hostel, and the place in general is nice.

65%
16 August 2009
Luca Moriconi

We booked a double private room with the arrive in the morning... Unfortunately we arrive in the afternoon.... We lose the room without any phone call to advise us!! Then we had to stay in the dorm.

60%
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