Reviews of Citadel Guesthouse

Saint Mark Road 22, old city, Jaffa gate, Jerusalem, Israel 51602

74.6%

26 out of 38 HostelBookers customers said that they would recommend 'Citadel Guesthouse'

Atmosphere
84.0%
Location
93.6%
Facilities
61.6%
Cleanliness
56.0%
Staff
80.0%
Value
72.8%
Safety
74.4%

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82.9%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 40% Value - 100%

Jonatas Silva

With friends / other travellers

City break
Family Holiday
Partying / nightlife
Sightseeing & culture

04 December 2011 Jonatas would recommend this property

Liked: This was my 10th time in Jerusalem and I always stay at Citadel.

Disliked: It is what it is, not the cleanest, and the bathrooms are really tiny

77.1%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 20% Value - 80%

Reinhard Lang

With my spouse / partner

Sightseeing & culture

24 October 2011 Reinhard would recommend this property

Liked: Central location

Disliked: Cleanliness

62.9%
Atmosphere - 100% Staff - 60% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 20% Value - 80%

Customer review

Alone

Sightseeing & culture

16 October 2011

Liked: I like the location

Disliked: It is very dirty. And thay are not honest.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year
City break
Work / volunteering

02 October 2011 Customer would recommend this property

Liked: Everythig was very good. Relation quality/price was also perfect knowing that the prices on Israel are high. We had our flight at night so they let us to left all the lugage, and they let us to rest there until night.

Disliked: The room was clean but the wall could need a hand of paint

85.7%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

28 August 2011 Customer would recommend this property

Liked: it's cheap and simple and very friendly people

Disliked: no pictures of rooms and no homepage AND THAT YOU HAVE CITADEL GUESTHOUSE AND CITADEL HOSTEL IN YOUR SYSTEM ----> IT IS THE SAME!!!!

80.0%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

IRMANTAS PUZAS

With my spouse / partner

City break
Family Holiday
Romantic getaway
Sightseeing & culture

28 June 2011 IRMANTAS would recommend this property

Liked: Location and price. Our private room was very small, but cute. Temperature in the room was very good. Hostel is in a old city so you get what is available in places like this.

Disliked: Not clean kitchen. You can not get very good service in a old city for the price they offer.

82.9%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Aleksey Mersadykov

With my spouse / partner

Romantic getaway
Sightseeing & culture

14 June 2011 Aleksey would recommend this property

Liked: VERY nice view from the roof. Interesting design of No2 private I was staying in - just stone walls, very like Jerusalem itself ;) Grocery store in 100 meters (turn right to Habad).

Disliked: No wifi on the roof!!! It is really a crime. Also they definitely need to renew everything in the kitchen. Is there an IKEA in Israel? Go there it won't take a lot of money. If you gonna book a place on the roof try to listen to muslim muezzin's songs on your ipod before you go. The better way is to put them on alarm clock at 4-5 am ;))))))

The property's response is...

51.4%
Atmosphere - 60% Staff - 20% Facilities - 20% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

With a large group / tour

Sightseeing & culture

13 March 2011

Liked: Many people from different countries.

Disliked: No creditcards accepted, only cash (not told on HostelBookers.com). No help to get a taxi by the reception crew.

The property's response is...

68.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 20% Value - 40%

Evgeniya Nistratova

Alone

Shopping
Sightseeing & culture

07 January 2011

Liked: good location and friendly staff

Disliked: very small dirty room! very cold!

77.1%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Oscar Lopez

With friends / other travellers

Family Holiday

29 October 2010 Oscar would recommend this property

Liked: THEY CHANGE OUR ROOM

Disliked: THE FIRST NIGHT WE SLEPT IN A ROOM THAT DOESN´T WHAT I PAYED

57.1%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 40% Value - 40%

Customer review

Alone

Sightseeing & culture

26 October 2010

Liked: In the old city.

Disliked: Sheets were not clean. No soap in toilets. It was very hot and there were no fans in rooms.

80.0%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 40% Value - 80%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities
Backpacking / gap year
Sightseeing & culture

12 October 2010

Liked: location

Disliked: cleaning

62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

19 August 2010 Customer would recommend this property

Liked: the location

Disliked: the rooms are quite squeezy, especially the bathrooms

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

15 August 2010 Customer would recommend this property

Liked: excellent place, trully

Disliked: nothing

74.3%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

26 July 2010 Customer would recommend this property

Liked: The place has a lot of charme and the ancient character is unique

Disliked: It is very noisy and small. woke up at 7 because people were having a conversation just outside my room; their communication with god was not as good as it could be - its ok, i havent talked to my imaginary friend in a while either ... well, but i guess these experiences can differ, depending on where in the building you are staying at.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

As a family with children

Family Holiday

28 June 2010 Customer would recommend this property

Liked: Very good location and staff is extremely helpful. I recommend this hostel.

Disliked: Like all properties within the old city of Jerusalem, rooms are small and beds are well used but comfortable.

54.3%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 40% Value - 40%

Customer review

14 June 2010

Liked: - central location, everything within walking distance- possibility to book tours in the hotel- nice, arabic-styled common areas, but terrible private room with dirty linen, no wardrobe and a tiny bathroom (shower literally above the toilet), very noisy

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 100%

Malgorzata Boron

28 May 2010 Malgorzata would recommend this property

Liked: Location is amazing. Price very good. Definately not for older people: loads of little corridors and stairs and noisy but we are in the centre of old city in Jerusalem.

Disliked: Malgorzata left no negative feedback.

74.3%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 80%

massimiliano martino

05 May 2010 massimiliano would recommend this property

Liked: It is a good place to stay and meditation I spent some dayand I enjoyed it very much.thank you

Disliked: massimiliano left no negative feedback.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

peter szemeredi

05 March 2010 peter would recommend this property

Liked: Central location, good company,out of ordinary although at night very cold.

Disliked: peter left no negative feedback.

65.7%
Atmosphere - 80% Staff - 20% Facilities - 20% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Hélène Guiteau

02 March 2010 Hélène would recommend this property

Liked: the location is perfect, in the old city. the hostel itself is a kind of grotto, which is nice but they could have done much more with it. the terace is really nice. the double room we were in was clean but smelled a bit mildew. the kitchen is a good place to meet people but the equipment dates back to the 17th century and hasnt been properly cleaned ever since. the management is almost absent. You can't get any precise information which is really a pity considering the fact that they are at the center of the old city.

Disliked: Hélène left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Fiona James

30 December 2009 Fiona would recommend this property

Liked: Great location. Get a map from the tourist info centre otherwise its a bit of a mission to find

Disliked: Fiona left no negative feedback.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

24 October 2009 Customer would recommend this property

Liked: great lacation

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

14 October 2009 Customer would recommend this property

Liked: With vaulted stone ceilings in the rooms, this is an absolutely unique stay. The room was clean and comfortable, but there were minor maintenance problems in the bathroom. Staff was friendly and helpful.

Disliked: Customer left no negative feedback.

51.4%
Atmosphere - 80% Staff - 60% Facilities - 20% Safety - 20%
Location - 100% Cleanliness - 20% Value - 60%

Customer review

09 September 2009

Liked: the building itself

Disliked: Customer left no negative feedback.


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94% of 201,155 customers would recommend HostelBookers to a friend.