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Reviews of Neptunes Town Hostel

Hostel | New St., Killarney, Ireland .

89.0% Overall Rating

425 out of 448 customers would recommend this property

Recent review (13/08/2014)

Helen Bassett thinks…

"Extremely friendly and helpful staff, especially considering it's high season and they are so busy all the time. Kitchen thoroughly cleaned every day after breakfast (probably before too but I was…"

Read all Neptunes Town Hostel reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • Currency Exchange
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Bicycle hire
  • Laundry service
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Internet access in public areas
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 1.31

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Group booking?

Group of 15 or more traveling to Killarney?

Contact us directly

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89.0%

Overall Rating

425 out of 448 HostelBookers customers said that they would recommend 'Neptunes Town Hostel'

Atmosphere
87.2%
Location
97.6%
Facilities
83.2%
Cleanliness
85.6%
Staff
96.0%
Value
88.0%
Safety
85.6%
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74.3%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 60% Value - 100%

Danielle Zaborski

Alone

Sightseeing & culture

07 April 2012 Danielle would recommend this property

Liked: The staff was friendly, helpful, and very easy to talk to.

Disliked: I would have liked for there to be more showers available. There was no space to change in the shower, and the water was cold.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Sightseeing & culture

27 March 2012 Customer would recommend this property

Liked: Staff were excellent. Very friendly and helpful. Great location right in the middle of Killarney.

Disliked: Nothing

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Michael Edwards

Alone

Sightseeing & culture
Sports, adventure or outdoor activities

25 March 2012 Michael would recommend this property

Liked: All the staff was really helpful and made you feel very welcome about using the facilities they have there. Kitchen is very good lots of hobs and utensils to use.

Disliked: The only thing was the room did get a little cold but I didn't spend that much time in there and I had an extra sleeping bag with me but I am very sure if you asked one the staff about it they would do something about it because they was all very nice.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

22 March 2012 Customer would recommend this property

Liked: Staff are very friendly and the building is ok

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Emilia Carlsson

With friends / other travellers

Events / festivals

23 January 2012 Emilia would recommend this property

Liked: Very central, friendly staff

Disliked: Emilia left no negative feedback.

71.4%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 100% Value - 40%

Customer review

Alone

Sightseeing & culture
Sports, adventure or outdoor activities

12 December 2011

Liked: This hostel is super clean and in a great location (right on a bustling street, right near to the National Park). The staff are really friendly and helpful, and the kitchen is well-equipped.

Disliked: It was COLD. Which is exactly the opposite of what you want when you're back from a long day of hiking. (I know people who used two duvets at night, it was so cold in our room.) The only place you can access the WiFi is in the kitchen, which is the coldest place in the hostel, and it closes at 10:30p. to boot. No WiFi access in the reading/lounge room, and not nearly ample enough light to read by. Also, the pillows might as well have been cardboard, for how thin and hard they were, even doubled over. Overall, you're better off staying at a cheaper hostel.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

City break
Sightseeing & culture
Visiting friends or family

01 November 2011 Customer would recommend this property

Liked: Staff were just lovely - friendly, helpful, professional. Good common room, free wifi, free breakfast basic but appreciated, great quest kitchen, felt safe at all times. Oh and great location!

Disliked: Shower was a bit awkward but had hot water and was clean so it's not actually a bad point.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

rodney knott

With my spouse / partner

Sightseeing & culture

20 October 2011 rodney would recommend this property

Liked: very clean and very friendly staff will to help you nothing was a bother

Disliked: possable the car situation having the car left up the street overnight but it was perfectly safe

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Massimiliano Turrini

Alone

Backpacking / gap year

01 October 2011 Massimiliano would recommend this property

Liked: Excellent Staff!!

Disliked: Nothing!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Hannah Salisbury

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

29 September 2011 Hannah would recommend this property

Liked: The staff were absolutely fantastic, Pete especially was always going out of his way to help people, and knew everything about the area - the best receptionist we've met in 4 months of hosteling in Europe. Great kitchen that inspired you to cook something good, all the facilities were cleaned regularly, lots of space to chill out, comfy dorms, great value for money!

Disliked: Nothing!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With a large group / tour

Events / festivals

05 September 2011 Customer would recommend this property

Liked: A bar on the front door step. It has room to park 25 motorbikes. alot of nite life, and the Ring of Kerry right beside you. What more could you ask for, brilliant.

Disliked: The only prob. i had was the double socket in my room was not working, so i just used the one in the hall.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

CEDRIC PINTURAULT

Alone

City break
Sightseeing & culture
Sports, adventure or outdoor activities

24 August 2011 CEDRIC would recommend this property

Liked: Very dynamic,'its a touristic city because of the ring of kerry.. So you will meet many people ...

Disliked: May be .. Too many people at the same time for breakfast , for example ..

74.3%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

Romantic getaway
Sightseeing & culture

23 August 2011 Customer would recommend this property

Liked: good location, price and atmosphere ..

Disliked: the kitchen is so busy ..

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Events / festivals
Sightseeing & culture

22 August 2011 Customer would recommend this property

Liked: everything

Disliked: the breakfast

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Petr Bainar

With my spouse / partner

Backpacking / gap year
Romantic getaway
Sightseeing & culture
Sports, adventure or outdoor activities

31 July 2011 Petr would recommend this property

Liked: I liked cleanliness of my bedroom, helpful staff and discount at bike rental.

Disliked: A little bit annoying was the size of shower and the fact, that showers and toilets have light switch outside. Kitchen was a little bit dirty, but (except the pots and pans) it was mainly due to huge amount of people in kitchen at the same time.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Bjorn Worpel

Alone

Backpacking / gap year

30 July 2011 Bjorn would recommend this property

Liked: Hostel is far from the road so no road noise, and the walls are thick and solid. Best night sleep I've had in a Hostel in Ireland so far!

Disliked: There was very little space for you to put your stuff when having a shower without it getting wet.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

26 July 2011 Customer would recommend this property

Liked: good!

Disliked: nothing

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

24 July 2011 Customer would recommend this property

Liked: Staff was very helpful+nice, free internet

Disliked: Everything was bit old.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Sightseeing & culture

18 July 2011 Customer would recommend this property

Liked: The staff and location. Our room was supposed to share a bathroom, but we had a sink and a shower - so convenient!

Disliked: There was nothing I disliked.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

08 July 2011 Customer would recommend this property

Liked: The staff were very helpful (despite being super busy). The hostel is quite large so lots of places for chatting, having a cuppa, drinking etc. WIFI signal only downstairs. Considering how big the hostel is, it is realitively quite. The showers/ bathrooms are pretty average. The 8-bed dorm is a good size although no lockers in the room. There were two power points for charging phones/ cameras etc. Location is great - loads of restaurants and pubs near by. There are stairs so be prepared!

Disliked: Linen is getting a bit worn. Parking is actually about 10-15mins walk down the road (but it is free!).

82.9%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 60% Value - 80%

Caroline BERNARD

With my spouse / partner

Family Holiday

28 June 2011 Caroline would recommend this property

Liked: Nice place to stay

Disliked: Showers in the bathrooms are very weak [small leak]

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

Alone

Backpacking / gap year
Events / festivals
Sightseeing & culture
Sports, adventure or outdoor activities

14 June 2011 Customer would recommend this property

Liked: It was cheap & basic, but the rooms were clean and the bed was comfortable. Staff were very helpful and friendly.

Disliked: Breakfast wasn't great, but for €20 a night it was fine.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Romantic getaway

14 June 2011 Customer would recommend this property

Liked: Great location, super-helpful staff, the computer & free wifi was great.

Disliked: Paper-thin walls between us & other rooms, really tiny bathrooms, the kitchen was a bit disgusting. We also had a skylight in our room - great for natural lighting during the day, but a pain when you're trying to sleep and the sun comes up at 4:30AM.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

13 June 2011 Customer would recommend this property

Liked: Good location

Disliked: No

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Visiting friends or family

30 May 2011 Customer would recommend this property

Liked: Extremely friendly and helpful staff, free wifi in lobby, a true 5 minute walk from the bus station, very clean

Disliked: it closes at 3am so if you're out partying later than that you will be locked out.. also you have to leave the rooms by 10am in the morning so you can't sleep in ever.