Reviews of Travelers Friendship Hostel

Recent review (04/04/2012)

Eleanor Espeja thinks…

"Its along Nathan Road which is very near to the Tsim Sha Tsui Station. There was a dispenser where we can get water for our coffee in the morning. Hot & cold showers at a designated time."

Facilities

• Air Conditioning
• Bar
• Credit cards accepted
• Car Parking
• No curfew
• Currency Exchange
• Lounge area
• Internet / Wi-Fi
• Nightclub
• Restaurant
• Tours/Travel Desk
• Washing machines

What's Included

• Linen
• Towel

Important Information

Dear our customers, Thank you for booking our hostel. We hope to serve you very soon! Friendly Reminder: 1. Please come ot check-in at the reception: Flat D1, 13/F, Mirador Hostel, Tsim Sha Tsui, Hong Kong 2. Any cancellation or booking changes must be before 48 hours. 3. Please print out the confirmation email or the booking changing form (if you have any) and bring it to the reception and show to the reception manager. 4. Please call us at the airport or pier once you have arrived! 5. We are the only few hostels that accept credit card payment, 3% service fee is charged by bank. 6. We have a large variety of rooms which can accomodate all your needs and wants. Please do no hesitate to request for upgrade with up to 10% off. We ask our precious customers to read the whole passage below thoroughly so that you will solve most of the possible problems or have a clearer picture about our hostels, or even hong kong hostel-style. 1. The agency does not have the categorization-of-room-ty pe function on their website at present (they are establishing now). We can only sell our standard rooms on their website. So we fail to differentiate our deluxe rooms from other hostels. 2. Foreign customers from America and Europe easily have wrong expectation because the hostel in their country are large with a comparable low price because their country is large also. 3. As above, they always think the rooms of hostels in Hong Kong are very tiny. That's what I always observe form the reviews on the website. They think they should receive similar rooms in Hong Kong as they got in their country with the same price. They don't understand that the land in Hong Kong is among the highest in the world. 4. Customers, after traveling to the mainland China, always complain that our rooms are tiny as compared with what they get in China. They don't understand that China is a still developing country. Their land is a lot cheaper than that in Hong Kong. Though Hong Kong is returned to China, they two own two separate and different systems. This is the famous policy 'one country, two systems'. 5. Customers doesn't know that the room rates are fluctuated and decided by the market. I sometimes come across some customers asking why the room rates at certain period is a lot higher that what he got in the past. I have given up answering this kind of foolish questions (not offending). ***Customer can olny change their booking once. So please make sure about your group booking changes. 30 HKD will be charged per booking change per room. We will ONLY try our best to accommodate your booking changes, the changed room rates depends on the availability of rooms and market demand and supply. So one must be aware that the changed booking's room rent and room type may change*** ========================= =============== Customers interested in our deluxe rooms and hostel, please write email to us then we will send you a URL. Let our rooms speak themselves! ========================= =============== For extra service, please don't hesitate to ask. We welcome questions from our precious customers! Customer please understand that the purpose of email title is for the good of categorizing customers’ emails and action can be done quickly! P.S. especially the video showing the directions from bus A21 stop to our hostel, that is important as you should have a clearer picture of what Nathan Road is like Please kindly ignore those foreigners and Chinese women on the street coz they are only doing their own business (hawking our hostel's customer and selling watches). They will never hurt! _________________________ _____________________ Please copy and paste the following form to your email, thank you so much for your time and effort! BOOKING CHANGES FORM Our customer should be aware that any changes must be made before 48 hours of the 12 noon on the date of arrival. Customers who fail to follow the above instructions will be charged two night’s room rent. Any changes within 48 hours of check-in time on the date of arrival, we will still charge accordingly. For example, your date of arrival is 6th June for three nights, and you write or call to change in the morning of 5th June, then we will charge you the night of 6th June and change the other two nights. Booking Changing Form ( Please circle one: Change of room / arrival date ) ========================= =============== Reference number : Booking Website : Surname : Sex : Nationality & Come from: : Telephone number : Arrival date (YY-MM-DD) : Arrival details : Arrival HK time (24H) : Arrival hotel time (24H) : Departure date (YY-MM--DD) : Preferred room type : Number of rooms : Number of guests : Special request if any : ========================= =============== Customer should print out this Booking Changing Form and show it to the reception manager upon check-in. Our hostel policy will charge you from your credit card to secure your booking has been changed. For example, if you have booked one night, we will charge you for one night first. If you have booked for three nights, we will charge you for the first two nights and collect the balance upon check-in. If there are any changes of duration of your stay, it follows the above rule for extension of duration. For shortening, we will manage it during check-in. All other remains the same. Thank you for your time and I am looking forward to your visit soon!

Group booking?

Group of 15 or more traveling to Kowloon?

See other properties in Kowloon