Reviews of New Garden Hostel

Flat D1, 13/F, Mirador Mansion, 58-62 Ntahan Road, Hong Kong Kowloon, Hong Kong 00852

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54.9%

23 out of 56 HostelBookers customers said that they would recommend 'New Garden Hostel'

Atmosphere
39.2%
Location
81.6%
Facilities
47.2%
Cleanliness
57.6%
Staff
46.4%
Value
61.6%
Safety
50.4%

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88.6%
Atmosphere - 20% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Chelsea Holm-Nielsen

Alone

Business / conference

15 January 2012 Chelsea would recommend this property

Liked: The price, the room was clean, and I felt safe inside the room.

Disliked: There were a lot of creepy men hanging around. As a female, it made me very uncomfortable.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Work / volunteering

07 January 2012 Customer would recommend this property

Liked: Clean and quiet. Better building than Chucking Mansion. Check-in until 23:59

Disliked: Impossible to connect the wifi

62.9%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 40% Value - 100%

Customer review

Alone

Backpacking / gap year

23 October 2011

Liked: strategic location very close to many tourist attractions

Disliked: the room is absolutely very small

20.0%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 20% Cleanliness - 20% Value - 20%

Customer review

With a large group / tour

Shopping

12 September 2011 Customer would recommend this property

Liked: location only

Disliked: very dirty, the room very bad and expensive for the room dirty

37.1%
Atmosphere - 20% Staff - 20% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 20% Value - 20%

raoul castel

With friends / other travellers

Backpacking / gap year

05 September 2011

Liked: the location thats it

Disliked: everything, it stank like body odour in the room. the staff where unfriendly, the lifts took to long. you have to stand on the toilet to use the shower. plus toilet stank of piss that you couldn't brush your teeth there, cause you would throw up

71.4%
Atmosphere - 20% Staff - 100% Facilities - 20% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Business / conference

11 August 2011 Customer would recommend this property

Liked: The staff

Disliked: No AC

37.1%
Atmosphere - 20% Staff - 20% Facilities - 60% Safety - 20%
Location - 60% Cleanliness - 60% Value - 20%

Jessica Palmer

Alone

Backpacking / gap year

14 June 2011

Liked: not much but it was close to the shuttle bus stop

Disliked: 1) No reception, just a desk in the hall way, no mention of New Garden anywhere, so its not really clear where you are. 2) Not a dorm, just 4 bunk beds squashed into laundry room, they have to clear a space for you when you turn up. 3) The place is like a shelter and your treated as if your homeless and they're doing you a favour by letting you sleep in their laundary room. 4)The man is unfriendly so don't bother asking any questions 5) Single, 23, Female: I didn't feel safe.

37.1%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 100% Cleanliness - 20% Value - 60%

Customer review

Alone

Backpacking / gap year
Shopping
Sightseeing & culture
Visiting friends or family

25 May 2011

Liked: For location is good.

Disliked: Air-con condition not well, furniture is old. not door at bathroom.

48.6%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

With my spouse / partner

Sightseeing & culture

18 May 2011

Liked: nothing !

Disliked: many , but don't know how to describe , i will say that it is so disappointed .

45.7%
Atmosphere - 40% Staff - 20% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 60% Value - 40%

Customer review

Alone

Business / conference

11 May 2011

Liked: not too expensive

Disliked: no kitchen, no fridge unfriendly staff

28.6%
Atmosphere - 20% Staff - 20% Facilities - 40% Safety - 20%
Location - 40% Cleanliness - 40% Value - 20%

Customer review

Alone

Partying / nightlife
Sightseeing & culture

30 December 2010

Liked: It's close ti the metro - makes it easier if you are new in town

Disliked: The rude & rip-off manager, the building is a safety hazard - no escape routes (at least not marked) & it is filthy.

45.7%
Atmosphere - 20% Staff - 20% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 60% Value - 60%

dawalibi sarah

With friends / other travellers

Backpacking / gap year

23 November 2010

Liked: good location and cheap price for Hong Kong

Disliked: staff very rude and unhelpful, i've nerver been in so unfriendly hostel before

68.6%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

09 November 2010

Liked: none i choose it because of its location..

Disliked: Customer left no negative feedback.

42.9%
Atmosphere - 20% Staff - 40% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 20% Value - 60%

Customer review

Alone

Sports, adventure or outdoor activities
Romantic getaway

12 October 2010

Liked: The price

Disliked: Beds were old and dirty. The dorm smelled bad. Beds had no bedsheets and most didn't have pillow. This is for sure the dirtiest hostel I've ever been on...

51.4%
Atmosphere - 40% Staff - 40% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

Alone

Backpacking / gap year

10 July 2010

Liked: They had none of the rooms that I booked so they upgraded me for free.The people aren't at all friendly but I think that is just true of people in HK generally, don't take it personally.Alternatively you can get $60 AC 4-bed rooms (albeit small) with a much friendlier service in Cosmic GH on the floor below.

Disliked: The people

60.0%
Atmosphere - 40% Staff - 40% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 40% Value - 100%

Customer review

01 June 2010

Liked: cheap, central, but very basic

Disliked: Customer left no negative feedback.

54.3%
Atmosphere - 80% Staff - 60% Facilities - 40% Safety - 20%
Location - 80% Cleanliness - 40% Value - 60%

marta obiols jover

09 May 2010 marta would recommend this property

Liked: a

Disliked: marta left no negative feedback.

48.6%
Atmosphere - 40% Staff - 40% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 60% Value - 40%

Customer review

18 April 2010

Liked: Beware of the manager trying to scam you. Was shown a selection of rooms when I turned up, all for prices more expensive than on the site. Finally shown to the room that I booked which had no bathroom (was advertised as ensuite). Tried explaining to manager, he swore that this was what I had booked. I had been up for 30 hours travelling and was too tired to protest.

Disliked: Customer left no negative feedback.

40.0%
Atmosphere - 20% Staff - 20% Facilities - 40% Safety - 20%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

11 February 2010

Liked: None.. small, Toilet not good., rude towards customer.. dont want to go back to new garden hostel

Disliked: Customer left no negative feedback.

25.7%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 60% Cleanliness - 20% Value - 20%

fleur woodley

09 February 2010

Liked: The lady at the desk couldn't be ruder if she tried, amazingly un helpful. I was ment to stay 3 nights but I could only hack one there was a man blowing snot next to the clean linin everything is dirty and broken...STAY SOMEWHERE ELSE

Disliked: fleur left no negative feedback.

74.3%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

07 February 2010 Customer would recommend this property

Liked: Stayed in the 4-bed mixed room.OK; if you just need bare essentials like a bed, a hot shower/toilet. drinking water, wifi available too.Not a good idea to book for summer - there was only 1 electric fan in the room.Bonus: TV in the room - not that anyone watches :pLocation is excellent to visit all the sights; but stay in Mongkok if you want to shop. :)

Disliked: Customer left no negative feedback.

54.3%
Atmosphere - 20% Staff - 20% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

06 February 2010

Liked: Cheaters

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

25 January 2010 Customer would recommend this property

Liked: Good and affordable hostel. Highly recommended to those who want to go to Hongkong.

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

08 December 2009 Customer would recommend this property

Liked: No place to meet people, I had a single room, very small, but very clean and very safe. I would stay here again !

Disliked: Customer left no negative feedback.

31.4%
Atmosphere - 20% Staff - 40% Facilities - 20% Safety - 40%
Location - 60% Cleanliness - 20% Value - 20%

Customer review

06 December 2009

Liked: nothing

Disliked: Customer left no negative feedback.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.

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