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Reviews of SMART STAY Hostel Munich City

Hostel | Mozartstrasse 4, Munich, Germany 80336

77.3% Overall Rating

1491 out of 1691 customers would recommend this property

Recent review (11/04/2014)

Madeleine Jennings thinks…

"The 8 bed mixed dorm was great. Extremely spacious and clean bathroom. Fantastic location about 10 min walk from the central station. :)"

Read all SMART STAY Hostel Munich City reviews

Facilities

  • Bar
  • Credit cards accepted
  • Car Parking
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Washing machines
  • Bicycle hire
  • Laundry service
  • Bar(s)
  • Communal kitchen
  • Elevator / lift(s)

Purchasable Extras

  • Breakfast USD 8.15
  • Towel USD 1.38

What's Included

  • Luggage Room
  • Linen

Important Information

Note: special conditions for Oktoberfest 2014 The following conditions apply for all bookings for Oktoberfest between 19th of September and 05th of October 2014 These are: - 100% of the balance will be charged from your credit card immediately after the online booking. In case the credit card is not working we will cancel the booking. Free cancellations are not possible, in case of customer cancellations (respectively no-shows) on short notice, the sum of the stay has to be paid; saved expenditures as well as proceeds from rooms that are rented to a third party will not be taken into account! PLEASE NOTE THAT THIS PROPERTY DOES NOT ACCEPT GROUPS OF OVER 15 PEOPLE. ANY BOOKINGS MADE FOR OVER 15 PEOPLE WILL BE CANCELLED AND DEPOSIT WILL NOT BE REFUNDED. PLEASE CONTACT THE GROUP DEPT FOR GROUP BOOKINGS.

Group booking?

Group of 15 or more traveling to Munich?

Contact us directly

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77.3%

Overall Rating

1491 out of 1691 HostelBookers customers said that they would recommend 'SMART STAY Hostel Munich City'

Atmosphere
68.0%
Location
92.8%
Facilities
68.0%
Cleanliness
71.2%
Staff
84.8%
Value
74.4%
Safety
81.6%
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82.9%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Madeleine Jennings

Alone

Sightseeing & culture

11 April 2014 Madeleine would recommend this property

Liked: The 8 bed mixed dorm was great. Extremely spacious and clean bathroom. Fantastic location about 10 min walk from the central station. :)

Disliked: The shower flooded if you had it on full strength! Annoying .. But easily overcome !

68.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Eleanor Naughton

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

07 April 2014 Eleanor would recommend this property

Liked: Rooms were very clean, and it was very easy to get to the Marienplatz

Disliked: Common room wasn't that great

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

19 March 2014 Customer would recommend this property

Liked: Just as described Close to ubahn. Easy to find

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 20%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

City break
Sightseeing & culture

09 March 2014 Customer would recommend this property

Liked: The best point of the hostel is the location and the price for one night.

Disliked: There is not an special place for putting all laugage with locker. So, I was worry about my staff.

88.6%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

David Purdy

Alone

Backpacking / gap year

06 March 2014 David would recommend this property

Liked: The bar/lobby was really good and happy hour is great. Have to pay for wi-fi but it is cheap and runs well. A lot of places to go for food/drink on the road outside. Metro station just over the road.

Disliked: Kind of hard to find and a bit out the way of most things.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Si Qi Chew

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

17 February 2014 Si Qi would recommend this property

Liked: The location is very good and easy to find! It is located very near to an underground station and it is actually very convenient to walk to city center on foot. The staff are friendly and helpful. The room is cozy and the bed is very comfortable! The toilet and bathroom are quite clean. The reception is 24 hours!

Disliked: The bathroom hot water is not very hot. The wifi is not free.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 60% Value - 80%

Doris Pashko

Alone

Sports, adventure or outdoor activities

16 February 2014 Doris would recommend this property

Liked: Approximity to major attractions

Disliked: Sometimes water wasn't hot enough..

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Abdullah Arafa

Alone

City break
Work / volunteering

14 February 2014 Abdullah would recommend this property

Liked: Friendly atmosphere, great view, location is perfect, cheap price beds

Disliked: Abdullah left no negative feedback.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Business / conference

29 January 2014 Customer would recommend this property

Liked: trained staff, welcoming place, close to the metro. I emailed the staff with some aspects and they immediately replied.

Disliked: not allowed to smoke inside, only pizza served as a meal during the night, the wifi code and pass asked too many times for the system to work

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Visiting friends or family

12 January 2014 Customer would recommend this property

Liked: good location

Disliked: nothing

77.1%
Atmosphere - 40% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Pascal LE CALVEZ

Alone

City break

08 January 2014 Pascal would recommend this property

Liked: Clean hostel, and hot water at anytime

Disliked: Huge and anonimous hostel

88.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Verena Haunschmid

With friends / other travellers

Events / festivals
Family Holiday
Sightseeing & culture

06 January 2014 Verena would recommend this property

Liked: friendliness of employees, price

Disliked: wifi slow and only one device at the time

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Veronica Macintyre

With my spouse / partner

City break
Partying / nightlife
Romantic getaway
Sightseeing & culture

06 January 2014 Veronica would recommend this property

Liked: close to city centre and transport links. friendly knowledgeable staff

Disliked: nothing, its a lovely hostel

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

JIE WANG

Alone

Sightseeing & culture

05 January 2014 JIE would recommend this property

Liked: The location is good and the staff are nice and helpful.

Disliked: The wifi is nor free, even if in the lobby.

54.3%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

03 January 2014 Customer would recommend this property

Liked: The hostel was clean, has really comfortable blankets and pillow and was a reasonable walking distance to the center.

Disliked: Not much character, beds aren't particularly comfortable.

68.6%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Events / festivals
Sightseeing & culture

24 December 2013 Customer would recommend this property

Liked: good locations

Disliked: agua para duchar es no caliente...

77.1%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Joanna Ng

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

20 December 2013 Joanna would recommend this property

Liked: Soft and fluffy blankets

Disliked: The Kitchen. It isn't that clean. And people steal food from our food bag we tied and secured.

74.3%
Atmosphere - 20% Staff - 60% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

04 December 2013 Customer would recommend this property

Liked: it was incredibly clean, near a metro stop, spacious rooms

Disliked: It was a little too "cookie-cutter", I would have preferred more German culture.

62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 40% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

27 November 2013 Customer would recommend this property

Liked: The rooms were fun and decorative, 24 hour reception is great.

Disliked: Not very many power points and only one main light for the whole room.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Cole Smith-Crowley

Alone

Sightseeing & culture

26 November 2013 Cole would recommend this property

Liked: Good location, clean, good security (electronic door locks for dorm rooms)

Disliked: The bathroom could have been better-stocked, or the shower could have drained quicker.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

Visiting friends or family

14 November 2013 Customer would recommend this property

Liked: Is very well located.

Disliked: The rooms could be cleaner and the bathroom could have hand soap.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

27 October 2013 Customer would recommend this property

Liked: Location is the primary bonus. Very close to S-Bahn and U-Bahn and it's in the heart of stadtmitte so you have access to all sorts of shops, supermarkets, etc.

Disliked: The facilities are ok, except for the fact that the ratio between guests and bathrooms is of a high margin.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Romantic getaway

14 October 2013 Customer would recommend this property

Liked: Good location, very clean and comfortable.

Disliked: The rooms could use more outlets, and wifi should really be free! Also the breakfast buffet could've used some fruits or eggs.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Events / festivals
Sightseeing & culture

10 October 2013 Customer would recommend this property

Liked: Clean rooms (I actually saw the cleaning lady), pretty comfortable beds, friendly staff, belongings were safe.

Disliked: Vomit on the wall by the computers which wasn't cleaned up before it dried there. Storage lockers in the room were too small (I couldn't fit my small backpack, runners, and jacket together).

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Events / festivals
Partying / nightlife
Sightseeing & culture

01 October 2013 Customer would recommend this property

Liked: It was pretty nice rooms, great location.

Disliked: The breakfast sucked for having to pay. I had better FREE breakfasts at some hostels but hey, at least they have it. Expensive but I mean everywhere was during Oktoberfest


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