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Reviews of SMART STAY Hostel Munich City

Hostel | Mozartstrasse 4, Munich, Germany 80336

80.2% Overall Rating

1551 out of 1758 customers would recommend this property

Recent review (12/09/2014)

Dilnoza Shaumarova thinks…

"it offers a good value for money. they prepared my bed for me so i didnt have to spend time on making it. :)"

Read all SMART STAY Hostel Munich City reviews

Facilities

  • Bar
  • Credit cards accepted
  • Car Parking
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Washing machines
  • Laundry service
  • Bar(s)
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas

Purchasable Extras

  • Breakfast USD 7.46
  • Towel USD 1.27

What's Included

  • Luggage Room
  • Linen

Important Information

PLEASE NOTE THAT THIS PROPERTY DOES NOT ACCEPT GROUPS OF OVER 15 PEOPLE. ANY BOOKINGS MADE FOR OVER 15 PEOPLE WILL BE CANCELLED AND DEPOSIT WILL NOT BE REFUNDED. PLEASE CONTACT THE GROUP DEPT FOR GROUP BOOKINGS. Note: special conditions for Oktoberfest 2015 The following conditions apply for all bookings for Oktoberfest between 18th of September and 04th of October 2015 These are: - 100% of the balance will be charged from your credit card immediately after the online booking. In case the credit card is not working we will cancel the booking. Free cancellations are not possible, in case of customer cancellations (respectively no-shows) on short notice, the sum of the stay has to be paid; saved expenditures as well as proceeds from rooms that are rented to a third party will not be taken into account!

Group booking?

Group of 15 or more traveling to Munich?

Contact us directly

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80.2%

Overall Rating

1551 out of 1758 HostelBookers customers said that they would recommend 'SMART STAY Hostel Munich City'

Atmosphere
79.2%
Location
84.8%
Facilities
72.0%
Cleanliness
82.4%
Staff
90.4%
Value
76.8%
Safety
76.0%
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97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

LINPING LI

With friends / other travellers

City break
Sightseeing & culture

29 October 2014 LINPING would recommend this property

Liked: Good location.

Disliked: no comments.

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Partying / nightlife

23 September 2014 Customer would recommend this property

Liked: Very close to oktoberfest, late night bar

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 80% Staff - 100% Facilities - 40% Safety - 40%
Location - 60% Cleanliness - 80% Value - 100%

Dilnoza Shaumarova

Alone

City break

12 September 2014 Dilnoza would recommend this property

Liked: it offers a good value for money. they prepared my bed for me so i didnt have to spend time on making it. :)

Disliked: there are no soaps or towels

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Events / festivals
Sightseeing & culture
Sports, adventure or outdoor activities
Work / volunteering

09 September 2014 Customer would recommend this property

Liked: Vibrant and VERY social. Staff were extremely friendly and helpful. Comfy bed and clean rooms.

Disliked: 'Free' Wifi was only for a limited perod, which ran out before the end of my stay

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Sean Purtell

With my spouse / partner

Visiting friends or family

04 September 2014 Sean would recommend this property

Liked: Clean rooms and great staff. Plenty of people around to chat too.

Disliked: Nil

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

02 September 2014 Customer would recommend this property

Liked: The Reception and bar combo

Disliked: Really needed to buy ear plugs due to a snoring room mate. Not really the hostels fault but it'd be a good idea to sell them.

82.9%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Sightseeing & culture
Sports, adventure or outdoor activities

31 August 2014 Customer would recommend this property

Liked: The rooms are wide enough for the 8 people .. thereis spae inskde the room , good air inside the room , the bathroom is new . It's location is very good 15 mins walking from hpb (main train station) i didnt need any transportaion through tours (except whenni went sightseeing) . There is a small locker at the room , the beds were clean and smelled well.

Disliked: There was a problem with the water going into the hole in the bathroom , it was a bit disgusting but it was only two nights so i wasnt bothered to ask for help. There is no small light for each bed , only the main lamps in the middle of the room

65.7%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

14 August 2014 Customer would recommend this property

Liked: Pleasant enough experience. Some of the staff were helpful and it was near a station for when we chose to catch the metro

Disliked: There was significant amounts of painting during the stay which presented an overwhelming smell at points. The bunk ladder wasn't adequately secured and at points proved to be quite difficult to climb into bed. There is no way it is 800 metres from HBF as it is suggested. please be accurate with these details.

62.9%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Musa Berkay Alp

With friends / other travellers

Backpacking / gap year
Partying / nightlife

09 August 2014 Musa Berkay would recommend this property

Liked: Not bad for first timers

Disliked: Safety can be more

82.9%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Dan Jiang

Alone

Backpacking / gap year
Sightseeing & culture

08 August 2014 Dan would recommend this property

Liked: The room is decently spacious (8 people room). There are free wifi, unlike some of the reviews says.

Disliked: Dan left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

City break
Sightseeing & culture

04 August 2014 Customer would recommend this property

Liked: The staff were very kind and helpfull.

Disliked: The internet connection must be better. In rooms people hardly can connect to the wifi. Lockers could also be bigger.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Merissa Van Setten

Alone

Sightseeing & culture

28 July 2014 Merissa would recommend this property

Liked: Great clean, safe space with friendly and helpful staff. Really nice clean, new bathrooms! The staff gave me some excellent recommendations for local food, thanks!

Disliked: Be prepared to deposits down to access/use kitchen equipment etc.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Vicki Le

With friends / other travellers

Sightseeing & culture

27 July 2014 Vicki would recommend this property

Liked: Nice, clean beds, good wifi signal, friendly staff

Disliked: The luggage room was really dirty, breakfast was 5.90 euros and really disappointing, and sometimes the shower drainage was not the best.

88.6%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

19 July 2014 Customer would recommend this property

Liked: They have a underground car park, that's great when you travel on a rent car. Typical hostel.

Disliked: In Munich they don't have a Paulaner at bat, that a shame!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

16 July 2014 Customer would recommend this property

Liked: The staff at the front desk were extremely helpful and informative. It was a nice place and in a good location.

Disliked: The cleaning staff were rude. In a mixed dorm of 6, where 2 checked out early they came in to change the sheets without knocking, luckily I had just finished changing my clothes at that point. Which in itself would only bother me a little, but the three other roommates were still sleeping at that time. The two people cleaning threw open the curtains and were talking fairly loud. They even laughed a bit when they saw thy woke the other three up. I was awake already at the time and was going to leave for the day, but it bothered me that they were so inconsiderate of the fact people were sleeping and that they seemed to enjoy the fact that they woke them up.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Sarit Nurukutpichai

Alone

Partying / nightlife
Sightseeing & culture

14 July 2014 Sarit would recommend this property

Liked: Friendly and attentive staff. Good atmosphere and good companies :)

Disliked: None!

57.1%
Atmosphere - 40% Staff - 60% Facilities - 20% Safety - 80%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

Alone

Business / conference

10 July 2014

Liked: Location

Disliked: Lack of comfort

65.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 40%

Customer review

Alone

Sightseeing & culture
Visiting friends or family

06 July 2014 Customer would recommend this property

Liked: nice big dorm room..good beds and nice staff

Disliked: was a bit expensive but ahwell

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 20%

Olivia Condon

With friends / other travellers

Backpacking / gap year

03 July 2014

Liked: It was in close proximity to an underground station.

Disliked: The wifi was terrible- not as advertised. And you had to pay for it which was the worst part. The shower in our 6 bed female only dorm did not drain which would leave an enormous pool of soapy dirty water on the ground after 2 minutes of having the shower running.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

natalie baynes

With my spouse / partner

Backpacking / gap year

25 June 2014 natalie would recommend this property

Liked: Staff were really friendly and gave us lots of advice. Really close to underground and train station can walk into the town centre really quickly. Supermarket is only round the corner and there are plenty of restaurants at the top of the street. Easy to talk to people in the bar and the rooms had plenty of space even in an 8 bed dorm

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

19 June 2014 Customer would recommend this property

Liked: Very helpful staff

Disliked: Had to pay for wifi

68.6%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Torren Woolley

With friends / other travellers

Backpacking / gap year

11 June 2014 Torren would recommend this property

Liked: Good amount of space to put belongings and clothes. The bunk beds are quite large and the bathrooms are neat.

Disliked: Had to buy wifi, breakfast not included, have to go downstairs each time you wanted something as basic as a bowl for the kitchen.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

City break
Sightseeing & culture

04 June 2014 Customer would recommend this property

Liked: The bar's happy hour :)

Disliked: Shower tends to get blocked. Poor draining. The walls of the corridor on the 4th floor were damp. Despite paying for the Wi-Fi, the connection was slow at times. Needs a better value for money Wi-Fi.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

04 June 2014 Customer would recommend this property

Liked: Room was large and beds were comfortable.

Disliked: The bathroom smelled horrible the whole time we were there. Opening the windows helped ventilate the room but could not get rid of the smell in the bathroom. However, our friends room did not have a smell. Also, lobby looks nice walking in but on the 5th floor, the paint was peeling from walls and seemed a little run-down

80.0%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 100% Value - 40%

Cameron Williams

Alone

Backpacking / gap year
City break
Partying / nightlife
Sightseeing & culture

03 June 2014 Cameron would recommend this property

Liked: The hostel was clean, staff were friendly and the bar area in the lobby is great for socialising and meeting new people!

Disliked: €35 for a dorm room will never be ok in my books.. Munich turned out to be very expensive for backpacking on a tight budget!


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