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Reviews of Smart Stay Hostel Munich City Munich Hostel

Mozartstr. 4, 80336, Munich, Germany

Atmosphere 79%

Cleanliness 80%

Facilities 78%

Location 85%

Safety 81%

Staff 83%

Value 78%

What's Included

  • Linen
  • Luggage Room

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Bar
  • Bicycle Parking
  • Breakfast Not Included
  • Cafe
  • Common Room
  • Dryer
  • Elevator
  • Foosball
  • Free City Maps
  • Hair Dryers
  • Housekeeping
  • Internet Access
  • Iron / Ironing Board"
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Microwave
  • Parking
  • Pool Table
  • Towels Not Included"
  • Towels for hire
  • Washing machine
  • WiFi

Purchasable Extras

  • Breakfast 7.13USD
  • Towel 1.21USD

Important Information

PLEASE NOTE THAT THIS PROPERTY DOES NOT ACCEPT GROUPS OF OVER 15 PEOPLE. ANY BOOKINGS MADE FOR OVER 15 PEOPLE WILL BE CANCELLED AND DEPOSIT WILL NOT BE REFUNDED. PLEASE CONTACT THE GROUP DEPT FOR GROUP BOOKINGS.

Note: special conditions for Oktoberfest 2016 + BAUMA 2016
The following conditions apply for all bookings for Oktoberfest between 16th of September and 03th of October 2016 and the BAUMA trade faire between 10th of April and 15th of April 2016.
These are: - 100% of the balance will be charged from your credit card immediately after the online booking. In case the credit card is not working we will cancel the booking. Free cancellations are not possible, in case of customer cancellations (respectively no-shows) on short notice, the sum of the stay has to be paid; saved expenditures as well as proceeds from rooms that are rented to a third party will not be taken into account! ---- Please note that during the Oktoberfest period we will retain a security deposit upon arrival of € 50.00 in cash per person for a room you have fully booked. Please collect the corresponding total amount from the guests and have it available upon arrival and hand it over to a member of the reception staff against receipt. Provided there are no complaints about the condition of the room upon check-out, the full amount of the deposit will, of course, be refunded.

Check-in / Check-out

Earliest check-in: 14:00

Latest Check-out: 10:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking

Group booking?

Group of 15 or more traveling to Munich?

Contact us directly

Atmosphere 79%

Cleanliness 80%

Facilities 78%

Location 85%

Safety 81%

Staff 83%

Value 78%

Showing 1-10 of 135 reviews

63% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 40%
  • Location - 80%
  • Safety - 60%
  • Staff - 80%
  • Value - 60%
63% Overall Rating

Anonymous
30 Mar 2016

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Age Range:
31-40

Liked: The rooms were fairly clean and spacious. the beds comfortable.

Disliked: The kitchen was tiny, and had no plates or cutlery, You have to go downstairs to get them, and I could never get any cups. And i only wanted to have a coffee in the morning. Forget about having any meal there,

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 40%
74% Overall Rating

Anonymous
04 Dec 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Clean, good facilities, staff were really helpful and friendly

Disliked: Dorms were quite small. I got put in a 'mixed' dorm with all males. The shower was terrible

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
89% Overall Rating

Anonymous
10 Oct 2015

Travel Type:
With friends / other travellers

Trip Type:
City break

Liked: The place was clean, even though I was tricked into thinking the floor and table was dust-covered due to the odd colour of the wood used. Bed linen is clean, bins are emptied daily and the corridor floors are carpeted. As a surprising bonus, there was an extra little room with hangers and shelves where some clothes, coats and other things could be stored - made for a nice changing room.

Disliked: My biggest criticism is levelled at the kitchen. First off, it is far too small. The kitchen is the same size as those found in flats and family homes, yet it is expected to support visitors on 5 floors? Ridiculous, considering there were a lot of large groups coming in to the hostel. Ideally, there should be a kitchen on every floor; if impossible, then every other floor. People should not be forced to either eat out or eat in their rooms. Additionally, there is not enough storage space in the kitchen, which meant I had food stolen. Another issue is the need to get cutlery from reception - why is this necessary? Finally, the kitchen was not ventilated properly, so the window was left hanging open - not ideal in colder seasons!

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
29 Sep 2015

Travel Type:
Alone

Trip Type:
Events / festivals

Liked: Good location, if you are attending Oktoberfest its very easy. Good restaurant next doors, easily accessible train stop nearby.

Disliked: The lift its very small just only 4 people.

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 60%
  • Staff - 100%
  • Value - 60%
77% Overall Rating

Anonymous
07 Sep 2015

Travel Type:
With friends / other travellers

Trip Type:
Work / volunteering

Liked: Nice place

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 60%
89% Overall Rating

Anonymous
31 Jul 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Visiting friends or family, Work / volunteering

Liked: Comfortable clean

Disliked: Breakfast cost, WiFi needed to be logged into everyday

Customer would recommend this property

71% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 60%
  • Staff - 60%
  • Value - 80%
71% Overall Rating

Anonymous
22 Jun 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, City break, Sightseeing & culture, Visiting friends or family

Liked: Nice comfortable beds.

Disliked: Big hostel, no character

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
94% Overall Rating

Anonymous
14 May 2015

Travel Type:
Alone

Trip Type:
City break

Liked: The helpful staff, the nice rooms and the good location.

Disliked: Nothing.

Customer would recommend this property

57% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 40%
  • Facilities - 80%
  • Location - 60%
  • Safety - 20%
  • Staff - 80%
  • Value - 60%
57% Overall Rating

Anonymous
13 May 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: - Location was 2km from train station

Disliked: - Facilities - staff was advised 3 times of clogged drain in shower no fix. Housekeeping was told but blamed non-English language as reason it could not see problem when shown.- Theft - one guest stole 70 euro from room while in shower

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
77% Overall Rating

Anonymous
23 Apr 2015

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: It was small and cosy and the staff was friendly.

Disliked: Nothing in Particular

Customer would recommend this property

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