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Reviews of SMART STAY Hostel Munich City

Hostel | Mozartstrasse 4, Munich, Germany 80336

80.1% Overall Rating

1590 out of 1799 customers would recommend this property

Recent review (24/04/2015)

Monique Wong thinks…

"Very affordable and central. Locker to lock stuff and private washrooms shared between those in your shared room."

Read all SMART STAY Hostel Munich City reviews

Facilities

  • Bar
  • Credit cards accepted
  • Car Parking
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Washing machines
  • Laundry service
  • Bar(s)
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas

Purchasable Extras

  • Breakfast USD 6.60
  • Towel USD 1.12

What's Included

  • Luggage Room
  • Linen

Important Information

PLEASE NOTE THAT THIS PROPERTY DOES NOT ACCEPT GROUPS OF OVER 15 PEOPLE. ANY BOOKINGS MADE FOR OVER 15 PEOPLE WILL BE CANCELLED AND DEPOSIT WILL NOT BE REFUNDED. PLEASE CONTACT THE GROUP DEPT FOR GROUP BOOKINGS. Note: special conditions for Oktoberfest 2015 + BAUMA 2016 The following conditions apply for all bookings for Oktoberfest between 18th of September and 04th of October 2015 and the BAUMA trade faire between 10th of April and 17th of April 2016. These are: - 100% of the balance will be charged from your credit card immediately after the online booking. In case the credit card is not working we will cancel the booking. Free cancellations are not possible, in case of customer cancellations (respectively no-shows) on short notice, the sum of the stay has to be paid; saved expenditures as well as proceeds from rooms that are rented to a third party will not be taken into account! Note: all bookings for August 4th/5th 2015 will be charged 100% in advance due to special event in the city, (Audi Cup)

Group booking?

Group of 15 or more traveling to Munich?

Contact us directly

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80.1%

Overall Rating

1590 out of 1799 HostelBookers customers said that they would recommend 'SMART STAY Hostel Munich City'

Atmosphere
76.0%
Location
85.6%
Facilities
77.6%
Cleanliness
80.0%
Staff
78.4%
Value
79.2%
Safety
84.0%
Refine your results Showing 1148 of 1370 reviews 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | … | 45 | 46   Next
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88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Visiting friends or family
Work / volunteering

01 August 2015 Customer would recommend this property

Liked: Comfortable clean

Disliked: Breakfast cost, WiFi needed to be logged into everyday

71.4%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Hilde Sellevoll

Alone

Backpacking / gap year
City break
Sightseeing & culture
Visiting friends or family

23 June 2015 Hilde would recommend this property

Liked: Nice comfortable beds.

Disliked: Big hostel, no character

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

City break

19 May 2015 Customer would recommend this property

Liked: The helpful staff, the nice rooms and the good location.

Disliked: Nothing.

57.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 20%
Location - 60% Cleanliness - 40% Value - 60%

Customer review

Alone

Backpacking / gap year

15 May 2015 Customer would recommend this property

Liked: - Location was 2km from train station

Disliked: - Facilities - staff was advised 3 times of clogged drain in shower no fix. Housekeeping was told but blamed non-English language as reason it could not see problem when shown. - Theft - one guest stole 70 euro from room while in shower

71.4%
Atmosphere - 40% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

bohong lin

Alone

Backpacking / gap year

10 May 2015 bohong would recommend this property

Liked: The beds and room floor are clean.

Disliked: The room doors are always closed loudly.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Maahd Shahzad

With friends / other travellers

Sightseeing & culture

26 April 2015 Maahd would recommend this property

Liked: It was small and cosy and the staff was friendly.

Disliked: Nothing in Particular

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Monique Wong

Alone

Backpacking / gap year
Sightseeing & culture

24 April 2015 Monique would recommend this property

Liked: Very affordable and central. Locker to lock stuff and private washrooms shared between those in your shared room.

Disliked: Nothing!

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Work / volunteering

21 April 2015 Customer would recommend this property

Liked: Good value for the money

Disliked: Parking

68.6%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year

16 April 2015 Customer would recommend this property

Liked: Well located. Very nice bar with happy hour (cheap beer)

Disliked: the kitchen was small and people need to give a deposit to get the kitchen equipment... too much bureaucracy

68.6%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 100%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year
City break
Events / festivals
Partying / nightlife
Romantic getaway
Sightseeing & culture

06 April 2015 Customer would recommend this property

Liked: Cheapest hostel we could find in Munich.

Disliked: Terrible wifi system, bad wifi, embarrassing breakast offer.

71.4%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Richard Wolters

Alone

Backpacking / gap year

25 March 2015 Richard would recommend this property

Liked: Good location

Disliked: Not very helpful when it comes to giving service. I arrived by motorcycle and had come through very heavy rain. The garage was almost empty but was told the p[ark the bike on the street. Only when I wanted to cancel my booking was I allowed (for a fee ) to park in the garage. Only when I complained about the fee was I allowed free entrée. Very strange as a guest. I for 6 weeks around Europe and this was the one and only time that I had to pay for parking of a motorcycle- Bikes can always be parked without taking up parking space for cars.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

pramod Krishna

With friends / other travellers

Partying / nightlife
Sightseeing & culture

03 March 2015 pramod would recommend this property

Liked: Near to city centre

Disliked: none

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Carlos Gutierrez

Alone

Backpacking / gap year

09 February 2015 Carlos would recommend this property

Liked: The international atmosphere is great, also the receptionist speaks 4 different languages which makes you feel at home.

Disliked: Everything was great, mabye the location is a little bit far form the HB and down town but everything else is great.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Business / conference

08 February 2015 Customer would recommend this property

Liked: The service of staff. Helpful of the desk clerks. Free wifi

Disliked: For the money I paid, I do not have any complaints.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 100% Value - 100%

Amirul Mukmin Mohd Radzuan

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

19 January 2015 Amirul Mukmin would recommend this property

Liked: the room was clean and spacious. appropriate size for 10 people.

Disliked: kitchen looks very much abandoned. the sockets in rooms are also limited.

80.0%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

City break
Shopping

11 January 2015 Customer would recommend this property

Liked: Although this is a little far from station but its room is really nice and clean,you can feel very comfortable here.

Disliked: the light of room is not very clear and the bathroom's waste pipe and WiFi are not very good, but most of all is fine.

85.7%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

08 January 2015 Customer would recommend this property

Liked: The location is really great, and the water pressure in the shower is amazing!

Disliked: Maybe some more cubbies for the six person dorm would be nice...

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Aidan Carter

Alone

Backpacking / gap year

30 December 2014 Aidan would recommend this property

Liked: Location and atmosphere were great. Easy to get to the city, not to far from the main train station and very friendly staff

Disliked: Aidan left no negative feedback.

82.9%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

27 December 2014 Customer would recommend this property

Liked: great atmosphere

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 40% Value - 80%

Customer review

With friends / other travellers

Business / conference
Work / volunteering

22 December 2014 Customer would recommend this property

Liked: Location

Disliked: Bathrooms were very dirty

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

LINPING LI

With friends / other travellers

City break
Sightseeing & culture

29 October 2014 LINPING would recommend this property

Liked: Good location.

Disliked: no comments.

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Partying / nightlife

23 September 2014 Customer would recommend this property

Liked: Very close to oktoberfest, late night bar

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 80% Staff - 100% Facilities - 40% Safety - 40%
Location - 60% Cleanliness - 80% Value - 100%

Dilnoza Shaumarova

Alone

City break

12 September 2014 Dilnoza would recommend this property

Liked: it offers a good value for money. they prepared my bed for me so i didnt have to spend time on making it. :)

Disliked: there are no soaps or towels

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Events / festivals
Sightseeing & culture
Sports, adventure or outdoor activities
Work / volunteering

09 September 2014 Customer would recommend this property

Liked: Vibrant and VERY social. Staff were extremely friendly and helpful. Comfy bed and clean rooms.

Disliked: 'Free' Wifi was only for a limited perod, which ran out before the end of my stay

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Sean Purtell

With my spouse / partner

Visiting friends or family

04 September 2014 Sean would recommend this property

Liked: Clean rooms and great staff. Plenty of people around to chat too.

Disliked: Nil


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See all Munich hotels