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Reviews of SMART STAY Hostel Munich City

Hostel | Mozartstrasse 4, Munich, Germany 80336

80.2% Overall Rating

1531 out of 1736 customers would recommend this property

Recent review (28/07/2014)

Merissa Van Setten thinks…

"Great clean, safe space with friendly and helpful staff. Really nice clean, new bathrooms! The staff gave me some excellent recommendations for local food, thanks!"

Read all SMART STAY Hostel Munich City reviews

Facilities

  • Bar
  • Credit cards accepted
  • Car Parking
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Washing machines
  • Bicycle hire
  • Laundry service
  • Bar(s)
  • Communal kitchen
  • Elevator / lift(s)

Purchasable Extras

  • Breakfast USD 7.92
  • Towel USD 1.34

What's Included

  • Luggage Room
  • Linen

Important Information

Note: special conditions for Oktoberfest 2014 The following conditions apply for all bookings for Oktoberfest between 19th of September and 05th of October 2014 These are: - 100% of the balance will be charged from your credit card immediately after the online booking. In case the credit card is not working we will cancel the booking. Free cancellations are not possible, in case of customer cancellations (respectively no-shows) on short notice, the sum of the stay has to be paid; saved expenditures as well as proceeds from rooms that are rented to a third party will not be taken into account! PLEASE NOTE THAT THIS PROPERTY DOES NOT ACCEPT GROUPS OF OVER 15 PEOPLE. ANY BOOKINGS MADE FOR OVER 15 PEOPLE WILL BE CANCELLED AND DEPOSIT WILL NOT BE REFUNDED. PLEASE CONTACT THE GROUP DEPT FOR GROUP BOOKINGS.

Group booking?

Group of 15 or more traveling to Munich?

Contact us directly

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80.2%

Overall Rating

1531 out of 1736 HostelBookers customers said that they would recommend 'SMART STAY Hostel Munich City'

Atmosphere
79.2%
Location
82.4%
Facilities
74.4%
Cleanliness
83.2%
Staff
85.6%
Value
72.0%
Safety
84.8%
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88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Merissa Van Setten

Alone

Sightseeing & culture

28 July 2014 Merissa would recommend this property

Liked: Great clean, safe space with friendly and helpful staff. Really nice clean, new bathrooms! The staff gave me some excellent recommendations for local food, thanks!

Disliked: Be prepared to deposits down to access/use kitchen equipment etc.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Vicki Le

With friends / other travellers

Sightseeing & culture

27 July 2014 Vicki would recommend this property

Liked: Nice, clean beds, good wifi signal, friendly staff

Disliked: The luggage room was really dirty, breakfast was 5.90 euros and really disappointing, and sometimes the shower drainage was not the best.

88.6%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

19 July 2014 Customer would recommend this property

Liked: They have a underground car park, that's great when you travel on a rent car. Typical hostel.

Disliked: In Munich they don't have a Paulaner at bat, that a shame!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

16 July 2014 Customer would recommend this property

Liked: The staff at the front desk were extremely helpful and informative. It was a nice place and in a good location.

Disliked: The cleaning staff were rude. In a mixed dorm of 6, where 2 checked out early they came in to change the sheets without knocking, luckily I had just finished changing my clothes at that point. Which in itself would only bother me a little, but the three other roommates were still sleeping at that time. The two people cleaning threw open the curtains and were talking fairly loud. They even laughed a bit when they saw thy woke the other three up. I was awake already at the time and was going to leave for the day, but it bothered me that they were so inconsiderate of the fact people were sleeping and that they seemed to enjoy the fact that they woke them up.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Sarit Nurukutpichai

Alone

Partying / nightlife
Sightseeing & culture

14 July 2014 Sarit would recommend this property

Liked: Friendly and attentive staff. Good atmosphere and good companies :)

Disliked: None!

57.1%
Atmosphere - 40% Staff - 60% Facilities - 20% Safety - 80%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

Alone

Business / conference

10 July 2014

Liked: Location

Disliked: Lack of comfort

65.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 40%

Customer review

Alone

Sightseeing & culture
Visiting friends or family

06 July 2014 Customer would recommend this property

Liked: nice big dorm room..good beds and nice staff

Disliked: was a bit expensive but ahwell

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 20%

Olivia Condon

With friends / other travellers

Backpacking / gap year

03 July 2014

Liked: It was in close proximity to an underground station.

Disliked: The wifi was terrible- not as advertised. And you had to pay for it which was the worst part. The shower in our 6 bed female only dorm did not drain which would leave an enormous pool of soapy dirty water on the ground after 2 minutes of having the shower running.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

natalie baynes

With my spouse / partner

Backpacking / gap year

25 June 2014 natalie would recommend this property

Liked: Staff were really friendly and gave us lots of advice. Really close to underground and train station can walk into the town centre really quickly. Supermarket is only round the corner and there are plenty of restaurants at the top of the street. Easy to talk to people in the bar and the rooms had plenty of space even in an 8 bed dorm

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

19 June 2014 Customer would recommend this property

Liked: Very helpful staff

Disliked: Had to pay for wifi

68.6%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Torren Woolley

With friends / other travellers

Backpacking / gap year

11 June 2014 Torren would recommend this property

Liked: Good amount of space to put belongings and clothes. The bunk beds are quite large and the bathrooms are neat.

Disliked: Had to buy wifi, breakfast not included, have to go downstairs each time you wanted something as basic as a bowl for the kitchen.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

City break
Sightseeing & culture

04 June 2014 Customer would recommend this property

Liked: The bar's happy hour :)

Disliked: Shower tends to get blocked. Poor draining. The walls of the corridor on the 4th floor were damp. Despite paying for the Wi-Fi, the connection was slow at times. Needs a better value for money Wi-Fi.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

04 June 2014 Customer would recommend this property

Liked: Room was large and beds were comfortable.

Disliked: The bathroom smelled horrible the whole time we were there. Opening the windows helped ventilate the room but could not get rid of the smell in the bathroom. However, our friends room did not have a smell. Also, lobby looks nice walking in but on the 5th floor, the paint was peeling from walls and seemed a little run-down

80.0%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 100% Value - 40%

Cameron Williams

Alone

Backpacking / gap year
City break
Partying / nightlife
Sightseeing & culture

03 June 2014 Cameron would recommend this property

Liked: The hostel was clean, staff were friendly and the bar area in the lobby is great for socialising and meeting new people!

Disliked: €35 for a dorm room will never be ok in my books.. Munich turned out to be very expensive for backpacking on a tight budget!

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

03 June 2014 Customer would recommend this property

Liked: The front desk was a little overwhelmed by our group, granted we had about 30 people. The living situation over all was really nice, and the staff worked with us to get everything sorted out. The beds were extremely comfortable (compared to a lot of the hostels I've stayed at this summer). We only stayed here for one night, so I don't have an accurate review of the showers (which can be a deal breaker). All in all, I would recommend this hostel, particularly for large groups seeing that a lot (if not all) their rooms are dorm style.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Partying / nightlife
Shopping
Sightseeing & culture

31 May 2014 Customer would recommend this property

Liked: Very clean overall, comfortable beds, located just next to an underground stop, extremely helpful and friendly staff.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Felipe Molleda

Alone

Backpacking / gap year

28 May 2014 Felipe would recommend this property

Liked: Good place to stay in Münich have i nice bar with really good cheap beer.

Disliked: You need to pay for the wifi but only like 2 euros for 24hrs. And in my room there was only one plug for 6 beds.

48.6%
Atmosphere - 60% Staff - 20% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 60% Value - 40%

Customer review

Alone

Sightseeing & culture

28 May 2014

Liked: easy to transport by subway and bus

Disliked: very bad service, the reception very rude and unreasonable . Many entra costing as well

85.7%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Melanie Bartlett

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

27 May 2014 Melanie would recommend this property

Liked: Really great atmosphere! Easy to meet other travellers. Beds were comfy and room was spacious. I felt safe there. I would recommend this hostel to anyone.

Disliked: Needs more shelving in bathrooms! And it does not offer free wifi

62.9%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Shaimaa Youssef

Alone

Sightseeing & culture

22 May 2014 Shaimaa would recommend this property

Liked: Location

Disliked: No wifi water was expensive

74.3%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Andrea Garcia Vidal

With friends / other travellers

City break

20 May 2014 Andrea would recommend this property

Liked: Close to the centre and bathroom inside the room

Disliked: Nothing was really inclued, wifi was pretty expensive, you had to pay a deposit for the kitchen stuff, etc.

68.6%
Atmosphere - 80% Staff - 80% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Partying / nightlife
Sightseeing & culture

19 May 2014 Customer would recommend this property

Liked: The room seemed pretty clean. The washrooms were also decent.

Disliked: Had to pay for Wi-Fi.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

13 May 2014 Customer would recommend this property

Liked: It was clean and comfy to crash for a night

Disliked: Had to pay for wifi... Only €2 for 24 hours but still its just a scam

57.1%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 40% Cleanliness - 100% Value - 20%

Customer review

Alone

Backpacking / gap year

11 May 2014

Liked: Rooms were quite comfortable, clean

Disliked: Expensive, had to pay for wifi, have to bring own lock for locker.

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Eitan Sisso

With friends / other travellers

Partying / nightlife
Sightseeing & culture

04 May 2014 Eitan would recommend this property

Liked: Right next to an underground stop... great for getting around

Disliked: it felt too much like a hotel. It lacked a community feel


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