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Reviews of Smart Stay Hostel Munich City Munich Hostel

Mozartstr. 4, 80336, Munich, Germany

Atmosphere 78%

Cleanliness 78%

Facilities 76%

Location 80%

Safety 82%

Staff 79%

Value 74%

What's Included

  • Linen
  • Luggage Room

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Bar
  • Breakfast Not Included
  • Cafe
  • Common Room
  • Elevator
  • Free City Maps
  • Hair Dryers For Hire
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Parking
  • Pool Table
  • Steam room
  • Towels for hire
  • Washing machine

Purchasable Extras

  • Breakfast 6.33USD
  • Towel 1.07USD

Important Information

PLEASE NOTE THAT THIS PROPERTY DOES NOT ACCEPT GROUPS OF OVER 15 PEOPLE. ANY BOOKINGS MADE FOR OVER 15 PEOPLE WILL BE CANCELLED AND DEPOSIT WILL NOT BE REFUNDED. PLEASE CONTACT THE GROUP DEPT FOR GROUP BOOKINGS.


‘’Dear guests please note our special conditions for OKTOBERFEST and BAUMA reservations

The following conditions apply for all bookings for Oktoberfest between 15th of September and 03th of October 2017 and the BAUMA trade faire in general:
- 100% of the balance will be charged from your credit card immediately after the online booking.
- In case the credit card is not working we will cancel the booking.
- Oktoberfest and Bauma reservations are non-refundable.
- In case of guests cancellation saved expenditures as well as proceeds from rooms that are rented to a third party will not be taken into account
- During the Oktoberfest period we will retain a security deposit upon arrival of € 50.00/person in cash for a room you have fully booked. Please collect the corresponding total amount from the guests and have it available upon arrival and hand it over to a member of the reception staff against receipt. Provided there are no complaints about the condition of the room upon check-out, the full amount of the deposit will, of course, be refunded. ‘’

Check-in / Check-out

Earliest check-in: 14:00

Latest Check-out: 10:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking

Group booking?

Group of 15 or more traveling to Munich?

Contact us directly

Atmosphere 78%

Cleanliness 78%

Facilities 76%

Location 80%

Safety 82%

Staff 79%

Value 74%

Showing 1-10 of 89 reviews

63% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 60%
  • Safety - 80%
  • Staff - 60%
  • Value - 60%
63% Overall Rating

Anonymous
14 Sep 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
41+

Liked: Clean

Disliked: Uncosy room. There is no place for namebagde in every bed, like was said. That caused missunderstanding, whose bed is which.

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 60%
  • Value - 80%
77% Overall Rating

Anonymous
28 Aug 2016

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sightseeing & culture

Age Range:
25-30

Liked: The location is great! Everything you need is within a short walk and all the attractions as well!

Disliked: Not super clean. Staff uninterested in helping you.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
89% Overall Rating


25 Aug 2016

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Age Range:
18-24

Liked: Comfy beds, spacious dorm and the under bed storage.

Disliked: The room got very warm and there were only 3 plug sockets for 8 people.

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 60%
  • Value - 100%
83% Overall Rating

Anonymous
31 Jul 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
18-24

Liked: Good location, about 15-20min walk to Marienplatz. Great rooms, lots of space, comfy beds and fab pillows! Only downside was the lack of plugs in the room - only 3 in a 6 bed dorm. Had good maps at reception with the transport map included which made things easy!

Disliked: Lack of plugs in the room.

Customer would recommend this property

20% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 20%
  • Safety - 20%
  • Staff - 20%
  • Value - 20%
20% Overall Rating

Anonymous
26 Jul 2016

Travel Type:
Alone

Trip Type:
City break

Age Range:
41+

Liked: nothing

Disliked: everything, starting with the personnel

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
10 Jul 2016

Travel Type:
Alone

Trip Type:
Work / volunteering

Age Range:
25-30

Liked: The atmosphere was really good and its accessible to public transport.

Customer would recommend this property

63% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 40%
  • Location - 80%
  • Safety - 60%
  • Staff - 80%
  • Value - 60%
63% Overall Rating

Anonymous
30 Mar 2016

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Age Range:
31-40

Liked: The rooms were fairly clean and spacious. the beds comfortable.

Disliked: The kitchen was tiny, and had no plates or cutlery, You have to go downstairs to get them, and I could never get any cups. And i only wanted to have a coffee in the morning. Forget about having any meal there,

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 40%
74% Overall Rating

Anonymous
04 Dec 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Clean, good facilities, staff were really helpful and friendly

Disliked: Dorms were quite small. I got put in a 'mixed' dorm with all males. The shower was terrible

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
89% Overall Rating

Anonymous
10 Oct 2015

Travel Type:
With friends / other travellers

Trip Type:
City break

Liked: The place was clean, even though I was tricked into thinking the floor and table was dust-covered due to the odd colour of the wood used. Bed linen is clean, bins are emptied daily and the corridor floors are carpeted. As a surprising bonus, there was an extra little room with hangers and shelves where some clothes, coats and other things could be stored - made for a nice changing room.

Disliked: My biggest criticism is levelled at the kitchen. First off, it is far too small. The kitchen is the same size as those found in flats and family homes, yet it is expected to support visitors on 5 floors? Ridiculous, considering there were a lot of large groups coming in to the hostel. Ideally, there should be a kitchen on every floor; if impossible, then every other floor. People should not be forced to either eat out or eat in their rooms. Additionally, there is not enough storage space in the kitchen, which meant I had food stolen. Another issue is the need to get cutlery from reception - why is this necessary? Finally, the kitchen was not ventilated properly, so the window was left hanging open - not ideal in colder seasons!

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
29 Sep 2015

Travel Type:
Alone

Trip Type:
Events / festivals

Liked: Good location, if you are attending Oktoberfest its very easy. Good restaurant next doors, easily accessible train stop nearby.

Disliked: The lift its very small just only 4 people.

Customer would recommend this property

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