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Reviews of SMART STAY Hostel Munich City

Hostel | Mozartstrasse 4, Munich, Germany 80336

84.5% Overall Rating

1572 out of 1780 customers would recommend this property

Recent review (09/02/2015)

Carlos Gutierrez thinks…

"The international atmosphere is great, also the receptionist speaks 4 different languages which makes you feel at home."

Read all SMART STAY Hostel Munich City reviews

Facilities

  • Bar
  • Credit cards accepted
  • Car Parking
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Washing machines
  • Laundry service
  • Bar(s)
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas

Purchasable Extras

  • Breakfast USD 6.37
  • Towel USD 1.08

What's Included

  • Luggage Room
  • Linen

Important Information

PLEASE NOTE THAT THIS PROPERTY DOES NOT ACCEPT GROUPS OF OVER 15 PEOPLE. ANY BOOKINGS MADE FOR OVER 15 PEOPLE WILL BE CANCELLED AND DEPOSIT WILL NOT BE REFUNDED. PLEASE CONTACT THE GROUP DEPT FOR GROUP BOOKINGS. Note: special conditions for Oktoberfest 2015 The following conditions apply for all bookings for Oktoberfest between 18th of September and 04th of October 2015 These are: - 100% of the balance will be charged from your credit card immediately after the online booking. In case the credit card is not working we will cancel the booking. Free cancellations are not possible, in case of customer cancellations (respectively no-shows) on short notice, the sum of the stay has to be paid; saved expenditures as well as proceeds from rooms that are rented to a third party will not be taken into account!

Group booking?

Group of 15 or more traveling to Munich?

Contact us directly

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84.5%

Overall Rating

1572 out of 1780 HostelBookers customers said that they would recommend 'SMART STAY Hostel Munich City'

Atmosphere
84.0%
Location
84.8%
Facilities
80.8%
Cleanliness
83.2%
Staff
86.4%
Value
87.2%
Safety
84.8%
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68.6%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year

16 April 2015 Customer would recommend this property

Liked: Well located. Very nice bar with happy hour (cheap beer)

Disliked: the kitchen was small and people need to give a deposit to get the kitchen equipment... too much bureaucracy

68.6%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 100%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year
City break
Events / festivals
Partying / nightlife
Romantic getaway
Sightseeing & culture

06 April 2015 Customer would recommend this property

Liked: Cheapest hostel we could find in Munich.

Disliked: Terrible wifi system, bad wifi, embarrassing breakast offer.

71.4%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Richard Wolters

Alone

Backpacking / gap year

25 March 2015 Richard would recommend this property

Liked: Good location

Disliked: Not very helpful when it comes to giving service. I arrived by motorcycle and had come through very heavy rain. The garage was almost empty but was told the p[ark the bike on the street. Only when I wanted to cancel my booking was I allowed (for a fee ) to park in the garage. Only when I complained about the fee was I allowed free entrée. Very strange as a guest. I for 6 weeks around Europe and this was the one and only time that I had to pay for parking of a motorcycle- Bikes can always be parked without taking up parking space for cars.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

pramod Krishna

With friends / other travellers

Partying / nightlife
Sightseeing & culture

03 March 2015 pramod would recommend this property

Liked: Near to city centre

Disliked: none

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Carlos Gutierrez

Alone

Backpacking / gap year

09 February 2015 Carlos would recommend this property

Liked: The international atmosphere is great, also the receptionist speaks 4 different languages which makes you feel at home.

Disliked: Everything was great, mabye the location is a little bit far form the HB and down town but everything else is great.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Business / conference

08 February 2015 Customer would recommend this property

Liked: The service of staff. Helpful of the desk clerks. Free wifi

Disliked: For the money I paid, I do not have any complaints.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 100% Value - 100%

Amirul Mukmin Mohd Radzuan

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

19 January 2015 Amirul Mukmin would recommend this property

Liked: the room was clean and spacious. appropriate size for 10 people.

Disliked: kitchen looks very much abandoned. the sockets in rooms are also limited.

80.0%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

City break
Shopping

11 January 2015 Customer would recommend this property

Liked: Although this is a little far from station but its room is really nice and clean,you can feel very comfortable here.

Disliked: the light of room is not very clear and the bathroom's waste pipe and WiFi are not very good, but most of all is fine.

85.7%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

08 January 2015 Customer would recommend this property

Liked: The location is really great, and the water pressure in the shower is amazing!

Disliked: Maybe some more cubbies for the six person dorm would be nice...

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Aidan Carter

Alone

Backpacking / gap year

30 December 2014 Aidan would recommend this property

Liked: Location and atmosphere were great. Easy to get to the city, not to far from the main train station and very friendly staff

Disliked: Aidan left no negative feedback.

82.9%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

27 December 2014 Customer would recommend this property

Liked: great atmosphere

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 40% Value - 80%

Customer review

With friends / other travellers

Business / conference
Work / volunteering

22 December 2014 Customer would recommend this property

Liked: Location

Disliked: Bathrooms were very dirty

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

LINPING LI

With friends / other travellers

City break
Sightseeing & culture

29 October 2014 LINPING would recommend this property

Liked: Good location.

Disliked: no comments.

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Partying / nightlife

23 September 2014 Customer would recommend this property

Liked: Very close to oktoberfest, late night bar

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 80% Staff - 100% Facilities - 40% Safety - 40%
Location - 60% Cleanliness - 80% Value - 100%

Dilnoza Shaumarova

Alone

City break

12 September 2014 Dilnoza would recommend this property

Liked: it offers a good value for money. they prepared my bed for me so i didnt have to spend time on making it. :)

Disliked: there are no soaps or towels

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Events / festivals
Sightseeing & culture
Sports, adventure or outdoor activities
Work / volunteering

09 September 2014 Customer would recommend this property

Liked: Vibrant and VERY social. Staff were extremely friendly and helpful. Comfy bed and clean rooms.

Disliked: 'Free' Wifi was only for a limited perod, which ran out before the end of my stay

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Sean Purtell

With my spouse / partner

Visiting friends or family

04 September 2014 Sean would recommend this property

Liked: Clean rooms and great staff. Plenty of people around to chat too.

Disliked: Nil

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

02 September 2014 Customer would recommend this property

Liked: The Reception and bar combo

Disliked: Really needed to buy ear plugs due to a snoring room mate. Not really the hostels fault but it'd be a good idea to sell them.

82.9%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Sightseeing & culture
Sports, adventure or outdoor activities

31 August 2014 Customer would recommend this property

Liked: The rooms are wide enough for the 8 people .. thereis spae inskde the room , good air inside the room , the bathroom is new . It's location is very good 15 mins walking from hpb (main train station) i didnt need any transportaion through tours (except whenni went sightseeing) . There is a small locker at the room , the beds were clean and smelled well.

Disliked: There was a problem with the water going into the hole in the bathroom , it was a bit disgusting but it was only two nights so i wasnt bothered to ask for help. There is no small light for each bed , only the main lamps in the middle of the room

65.7%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

14 August 2014 Customer would recommend this property

Liked: Pleasant enough experience. Some of the staff were helpful and it was near a station for when we chose to catch the metro

Disliked: There was significant amounts of painting during the stay which presented an overwhelming smell at points. The bunk ladder wasn't adequately secured and at points proved to be quite difficult to climb into bed. There is no way it is 800 metres from HBF as it is suggested. please be accurate with these details.

62.9%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Musa Berkay Alp

With friends / other travellers

Backpacking / gap year
Partying / nightlife

09 August 2014 Musa Berkay would recommend this property

Liked: Not bad for first timers

Disliked: Safety can be more

82.9%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Dan Jiang

Alone

Backpacking / gap year
Sightseeing & culture

08 August 2014 Dan would recommend this property

Liked: The room is decently spacious (8 people room). There are free wifi, unlike some of the reviews says.

Disliked: Dan left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

City break
Sightseeing & culture

04 August 2014 Customer would recommend this property

Liked: The staff were very kind and helpfull.

Disliked: The internet connection must be better. In rooms people hardly can connect to the wifi. Lockers could also be bigger.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Merissa Van Setten

Alone

Sightseeing & culture

28 July 2014 Merissa would recommend this property

Liked: Great clean, safe space with friendly and helpful staff. Really nice clean, new bathrooms! The staff gave me some excellent recommendations for local food, thanks!

Disliked: Be prepared to deposits down to access/use kitchen equipment etc.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Vicki Le

With friends / other travellers

Sightseeing & culture

27 July 2014 Vicki would recommend this property

Liked: Nice, clean beds, good wifi signal, friendly staff

Disliked: The luggage room was really dirty, breakfast was 5.90 euros and really disappointing, and sometimes the shower drainage was not the best.


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